Understanding your CP53E notice

What this notice is about

A recent Executive Order 14247 led to changes in the direct deposit options you now have available. The new direct deposit change will allow individual taxpayers to provide us with a new or updated direct deposit account to receive their tax refund via direct deposit if certain conditions are met.

You could receive a CP53E notice when:

• Your tax return shows a refund, but the bank information is invalid, missing, or rejected, or
• A return with a balance due is corrected by the IRS and now results in a refund, such as
  • Unreported Estimated Payments with your return, or
  • Math errors such as addition or subtractions 

What you need to do

When you receive the CP53E notice you have 30 days to update or add a new bank account or select an exception condition to allow a paper check.

If you opted-in to receive refund status notifications in your online account, when you receive the notification, you may immediately update your direct deposit information. 

How to update your direct deposit information

1. Sign in or create an online account.
2. Check your Notifications in your Account Home.   
3. Select the Add bank account notification.
   (This option will only be present when a CP53E notice has been issued)
4. Follow the prompts to add your account details. Guidance is provided if you don’t have a bank account.
5. Allow around 2-5 business days for your refund status to update in your online account.

If you encounter any systemic issues that prevent you from updating your bank account information, read the message carefully and try again later.

For updates on your refund status, visit Where’s My Refund.

Note: When your refund is issued, it may be subject to offset if you have other outstanding liabilities. Find out why your refund may be reduced, how we contact you, and what to do by visiting Reduced refund.

Frequently asked questions

Why do I need to provide a bank account for a direct deposit?

Executive Order 14247, mandates the transition to electronic payments for all Federal disbursements, including tax refunds, except under certain circumstances. Refer to IRS.gov/ModernPayments for more information.

What if I cannot access or create an online account? (added May 11, 2026)

You may access IRS.help.id.me for assistance in creating or accessing your online account.

How will I know if my bank account was updated successfully? (added May 11, 2026)

You will receive a confirmation message indicating your bank account update was successful. 
If there are any issues with your changes, you will receive an error message. 
Read all messages carefully and follow any instructions given promptly.

Can I use a bank account that doesn’t belong to me, like a family member or a friend? (Added May 11, 2026)

No, the IRS requires you to use a direct deposit account under your own name or a joint account you share. If we are unable to validate your bank account information, we will issue a paper check.

Can I update my bank account if I call in to the toll-free line?

No, you can only update your bank account by accessing your online account. IRS employees cannot update bank account information. You must access your online account within 30 days from the date of the CP53E notice to receive your refund via direct deposit.

What if I added or updated my bank account information, but made a mistake, can I correct it?

No, you will only have one opportunity to add or update your bank account using your online account. If your direct deposit is not accepted by the bank and is rejected, we will issue a paper check.

What if I don’t have a direct deposit account, how will I get my refund? (Modified May 11, 2026)

Visit IRS.gov/ModernPayments to learn about other direct deposit options, such as:

• Pre-paid debit cards
• Mobile payment applications.

There are limited exception conditions to request a paper check using your online account.

What if I don’t respond to the CP53E? (Modified May 11, 2026)

If you don’t respond to the notice, we will issue a paper check after 6 weeks. For updates on your refund status, visit Where’s My Refund.

How do I know the link or QR code is safe? (Added May 11, 2026)

If you use the link or QR code, look for:

• A lock icon or “https://” at the beginning of the URL shows it’s a secure site
• Ensure “.gov” is in the URL
• Recognize tax scams and fraud

Helpful Information

Questions and answers about Executive Order 14247: Modernizing Payments To and From America’s Bank Account

Latest news releases: Modernizing payments to and from America’s bank account

If you can’t find what you need online, contact us by calling the toll-free number shown on your notice.