COVID-19 Mail Processing Delays It’s taking us longer to process mailed documents including: Paper tax returns, and All tax return related correspondence. We are processing all mail in the order we received it. Do not file a second tax return or call the IRS. Using a Mobile Device? Download the IRS2Go app to check your refund status. What You Will Need fa-check Social security number or ITIN fa-check Your filing status fa-check Your exact refund amount Check My Refund Status fa-clock-o 24 hours after e-filing fa-calendar Expect extended delays if you mailed your return or responded to an IRS Notice fa-moon-o We update Where's My Refund daily, usually overnight Refunds Topics Refund Timing Refunds Information Refunds FAQs Direct Deposit Amended Returns Should You Call the IRS? Expect delays if you mailed a paper return or had to respond to an IRS inquiry about your e-filed return. You should only call if it has been: 21 days or more since you e-filed "Where's My Refund" tells you to contact the IRS Do not file a second tax return. Paycheck Checkup: you can use the IRS Tax Withholding Estimator to help make sure your withholding is right for 2021.