Make an Appointment Taxpayer Assistance Centers operate by appointment. Follow these guidelines: If your area has a high or substantial transmission rate or you aren’t fully vaccinated, wear a mask Stay 6 feet away from others Reschedule your appointment if you feel ill To visit your local Taxpayer Assistance Center, you must: Find the office you need to visit Make an appointment by calling the appointment number for that office Find a Taxpayer Assistance Center Office Enter Your 5-Digit ZIP Code Taxpayer Assistance Centers are closed on federal holidays. Prepare for Your Appointment Schedule your appointment ahead of time. Bring the following items with you: A current government-issued photo ID. A taxpayer identification number, such as a Social Security number. Any other documentation you need for your appointment. Use the CDC COVID-19 Facility Access Tool to protect yourself and our employees. If you are feeling ill, please reschedule your appointment. If your area has a high transmission rate or you aren’t fully vaccinated, you must wear a mask. Stay 6 feet away from others. Get Faster Service You can get help with most tax issues online or by phone. On IRS.gov you can: Set up a payment plan Get a transcript of your tax return Make a payment Check on your refund Find answers to many of your tax questions File your tax return online View your account information Find out where to file your return Get help preparing your taxes by volunteers IRS Offers Face-to-Face Saturday Help Find an office near you Missing your Form SSA-1099? Get an instant replacement when you open a free my Social Security account. Get Started Now! Taxpayer Bill of Rights What you should know Get Your Schedule 1 Faster e-file Form 2290
