Skip to main content

Business Rule IND-180

 
Error

The Identity Protection PIN (IP PIN) entered for the primary taxpayer does not match IRS records.

Solution

Review the IP PIN entered for the primary taxpayer.

The IP PIN must exactly match the six-digit number issued by the IRS for the current tax year.

To fix the error:

  • Carefully re-enter the correct IP PIN, or
  • If you do not know your IP PIN, retrieve it at www.irs.gov/getanippin

After entering the correct IP PIN, resubmit your return.

If you are making a payment, you may have to re-date Step 3, Payment Options.