Skip to main content

Business Rule IND-515

 
Error

The IRS has received another return with your (the Primary's) Social Security Number (SSN). Review both solutions.

Solution

Solution 1

  • Check the name and Social Security number you have entered as the Primary on the return with your Social Security card.
  • NOTE: The IRS no longer accepts Puerto Rican birth certificates issued before July 1, 2010, due to new law by the Government of Puerto Rico. Taxpayers with birth certificates issued before this date must get new documentation from the Puerto Rico Vital Statistics Record Office.

Make the correction(s) and resubmit.

If you are making a payment, you may have to re-date Step 3, Payment Options.

Solution 2

If the information on their Social Security Card matches what you entered, visit: https://www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft