Form 3911 is completed by the taxpayer to provide the Service with information needed to trace the nonreceipt or loss of the already issued refund check. Current revision Form 3911, Taxpayer Statement Regarding Refund (October 2022)PDF Recent developments Updated address, fax numbers, and tools list. Mail or fax the form Find the state you live in and use the mailing address, or fax number list below. Do not send anything other than a Form 3911 to the fax numbers below. Maine, Maryland, Massachusetts, New Hampshire, Vermont Andover Refund Inquiry Unit 310 Lowell St Mail Stop 666 Andover, MA 01810 855-253-3175 Georgia, Iowa, Kansas, Kentucky, Virginia Atlanta Refund Inquiry Unit 4800 Buford Hwy Mail Stop 112 Chamblee, GA 30341 855-275-8620 Florida, Louisiana, Mississippi, Oklahoma, Texas Austin Refund Inquiry Unit 3651 S IH 35 STOP 6542 Austin, TX 78741-7855 855-203-7538 New York Brookhaven Refund Inquiry Unit 1040 Waverly Ave Mail Stop 547 Holtsville, NY 11742 855-297-7736 Alaska, Arizona, California, Colorado, Hawaii, Nevada, New Mexico, Oregon, Utah, Washington, Wisconsin, Wyoming Fresno Refund Inquiry Unit 3211 S Northpointe Dr. Mail Stop B2007 Fresno, CA 93725 855-332-3068 Arkansas, Connecticut, Delaware, Indiana, Michigan, Minnesota, Missouri, Montana, Nebraska, New Jersey, Ohio, West Virginia Kansas City Refund Inquiry Unit 333 W Pershing Rd Mail Stop 6800, N-2 Kansas City, MO 64108 855-344-9993 Alabama, North Carolina, North Dakota, South Carolina, South Dakota, Tennessee Memphis Refund Inquiry Unit 5333 Getwell Rd Mail Stop 8422 Memphis, TN 38118 855-580-4749 District of Columbia, Idaho, Illinois, Pennsylvania, Rhode Island Philadelphia Refund Inquiry Unit 2970 Market St DP 3-L08-151 Philadelphia, PA 19104 855-404-9091 A foreign country, U.S. possession or territory, or use an APO or FPO address, or file Form 2555 or 4563, or are a dual-status alien. Austin Refund Inquiry Unit 3651 S Interregional Hwy 35 Mail Stop 6542 AUSC Austin, TX 78741 855-203-7538 For business entities States west of the Mississippi should submit authorizations to Ogden; states east of the Mississippi should submit authorizations to Cincinnati. The exceptions are Arkansas and Louisiana submit authorizations to Cincinnati. Wisconsin authorizations are submitted to Ogden. Cincinnati Refund Inquiry Unit PO Box 145500 Mail Stop 536G Cincinnati, OH 45250 855-307-3124 Ogden Refund Inquiry Unit 1973 N Rulon White Blvd Mail Stop 6733 Ogden, UT 84404 855-578-2550 Other items you may find useful If the taxpayer was expecting the refund as a paper check and is filing as Single, Married filing Separate or Head of Household, they are encouraged to begin a trace through one of our self-help methods: Where’s My Refund? will display the status of your tax return for the current processing year plus two prior year returns. IRS2Go app. Check your refund status, make a payment, find free tax preparation assistance, sign up for helpful tax tips. Available in both English and Spanish. Get transcripts. The Get Transcript Service is for individual taxpayers to retrieve their own transcripts for their own purposes. Use by any other entities is prohibited. Lost Refund. I lost my refund check. How do I get a new one?