The IRS conducts a PIA on information systems that collect personally identifiable information. Performing Privacy Impact Assessments ensures that:

  • the public is aware of the information we collect about them;
  • any impact these systems have on personal privacy is adequately addressed; and,
  • we collect only enough personal information to administer our programs, and no more.

In addition, PIAs confirm that we use the information for the purpose intended; that the information remains timely and accurate; and that it is protected while we have it and that we hold it only for as long as we need it.

As indicated by "XXXXX" some of these documents are edited, or redacted. We have withheld information that, if released might harm our systems, compromise law enforcement efforts or, jeopardize competitive business interests.

PIAs are available in either HTML or PDF format. If no link is provided, then the PIA is not yet available. (See text below the listing for additional information.)

Application PIAs

Social Media PIAs

Survey PIAs


Application PIAs

Full Title

Acronym

990 AWS Public Data Set (PDF) 990/AWS
2019 IRS Nationwide Tax Forum RICS Focus Groups (PDF) SU-4087
4980H Secure Server (PDF)  
8282 Access Database (PDF) 8282
A
Abusive Transactions Support Unit Database (PDF) ATSU_DB
Academic Professional and Corporate Testing System (PDF) AP&C
ACA Coverage Data Repository (PDF) ACA CDR
ACA Verification Service (PDF) AVS
Account Management Service (PDF) AMS
Advanced Research Lab (PDF) ARL
Adoption Taxpayer Identification Number (PDF) ATIN
Affordable Care Act Compliance Validation 1.0 and 2.0 (PDF) ACV 1.0-2.0
Affordable Care Act Information Returns (PDF) AIR
Affordable Care Act (ACA) LINUX Platform (PDF) GSS-41
Affordable Care Act State Research Database (PDF) ACA State Research
AIMS – Computer Information System (PDF) A-CIS
Alaska Permanent Fund Dividend (PDF) AKPFD
Appeals Centralized Database System (PDF) ACDS
Appeals Collector Pro Web Version (PDF) AP-CPOWeb
Appeals Customer Satisfaction Survey (PDF) SU-4039
Audit Information Management System - Reference (PDF) AIMS-R
Audit Information Management System (AIMS) Related Reports (PDF) AIMSRR
Auto Preassessed Installment Agreement (PDF) PAIA
Automated 6020b (PDF) A6020(b)
Automated Collection System (PDF) ACS
Automated Electronic Fingerprinting (PDF) AEF
Automated Freedom of Information Act (PDF) AFOIA
Automated Insolvency System (PDF) AIS
Automated Lien System-Entity (PDF) ALS-ENTITY 
Automated Manual Assessments (PDF) AMA
Automated Non Master File (PDF) ANMF
Automated Offer In Compromise (PDF) AOIC
Automated Quarterly Excise Tax Listing (PDF) AQETL
Automated Questionable Credits (PDF) AWC
Automated Substitute for Return (PDF) ASFR
Automated Trust Fund Recovery (PDF) ATFR
Automated Underreporter (PDF) AUR
B
Bank Discrepancy (PDF) BANK DISC
Bankruptcy Refund Turnover - Chapter 7 Standardize  
Big Data Analytics (PDF) BDA
Branded Prescription Drug (PDF) BPD
Brief Bank (PDF) CALS-BB
Bring Your Own Device 2.0-BlackBerry Work (PDF) BYOD 2.0
Business Master File (PDF) BMF
Business Master File Document Specific Processing (PDF) BDOCSPEC
Business Master File Case Creation Nonfiler Indentification Process (PDF) BMF CCNIP
Business Master File Identitiy Check (PDF) BMFIC
Business Master File/ Individual Master File (PDF) BMFIMFNOT-PIA
Business Master File - Statistics of Income (PDF) BMF SOI
C
CC eDiscovery SaaS Cloud  Solution (PDF) CC eDisc SaaS
CFO Accounts Receivable Dollar Inventory CAMS
Certified Professional Employer Organization and 501(c)(4) Registration (PDF) CPEO & 501(c)(4)
Chapter Three Withholding (PDF) CTW
Chatbot Prototype Application (PDF)  
Chief Counsel Advice Check System (PDF) CCA Check
Chief Counsel System Domain (PDF) CC-1
Collection Activity Reports/Statutory Reports (PDF) CARSR
Combined Annual Wage Reporting (PDF) CAWR
Combined Federal/State Filing Program (PDF) CF/SF
Commissioner Correspondence e-trak CC, ECCO e-trak CC-ECCO
Common Business Services and Fiscal Services Interface Gateway (PDF) CBS/FSIG
Common Business Services Release 1 (PDF) CBS
Common Data Processing Framework (PDF) CDPF
Compliance Data Environment (PDF) CDE
Compliance Data Warehouse (PDF) CDW
Contact Center GSS-15 (PDF) GSS-15
Contact Recording (PDF) CR
Continuing Education Provider Registration and Tracking System (PDF) CE-PRATS
Convergence Cisco Webex Meeting Server (PDF) CWMS
Corporate Data Initiative (PDF) CDI
Correspondence Examination Automation Support (PDF) CEAS
Counsel Automated Systems Environment – Management (PDF) CASE-MIS
Criminal Investigations General Support System (PDF) CI-1-GSS
Criminal Investigation Management Information System (PDF) CIMIS
Custodial Audit Support Tracking System (PDF) CASTS
Customer Account Data Engine 2 (PDF) CADE 2
Cybersecurity Data Warehouse (PDF) CSDW
D
Data Analytics and Services (DAS) Data Collection (PDF)

DDC

Data Capture System (PDF) DCS
Department of Labor Standards Enforcement (PDF) DLSE
Dependent Data Base (PDF)         DEPDB
Direct Payment Bonds Database (PDF) DPB
Directory of Federal Tax Return Preparers with Credentials and Select Qualifications (PDF) RPO
Discrepancy (PDF) DSRP
E
eAuthentication (PDF) eAUTH
Electronic Crimes Environment ECE
Electronic Enterprise Fax (PDF) EEFAX
Electronic Federal Payment Posting System (PDF) EFPPS
Electronic Fraud Detection System (PDF) EFDS
Electronic Master File Transcript Requests (PDF) EMFTRA
Electronic Tax Administration Research & Analysis System (PDF) ETARAS
Electronic Tax Court System (PDF) eTCS
Electronic Web Publication (PDF) EWord
Embedded Quality Review System – Campus (PDF) EQRS-C
Embedded Quality Review System - Field (PDF) EQRS-F
Employee Plans Master File Service Center (PDF) EPMF-SC
EmployerW2 2016 and EmployerW2 2016WMT dbs (PDF)  
Encase eDiscovery (PDF) eDiscovery
Enforcement Revenue Information System (PDF) ERIS
Enterprise Business Intelligence Platform (PDF) EBIP
Enterprise Case Management (PDF) ECM
Enterprise Document Management Platform (PDF) EDMP
Enterprise Electronic Fax, Release 2, EFS (PDF) EFS
Enterprise LINUX Platform (PDF) GSS-42
Enterprise Telephone Database (PDF) ETD-1
EP/EO/GE AIMS Report Processing System (PDF) EARP
ePostcard (PDF) ePostcard
Error Resolution System (PDF) ERS
eServices (PDF) eServices
eSignature (PDF)  
eSummons-Secure Data transport (PDF) eSummons SDT
e-Trak 809 Database (PDF) PROD USER E-TRAK 809DB
e-Trak Case and Correspondence Management System (PDF) CCMS
e-Trak Civil Rights Division (PDF) e-Trak CRD
e-Trak EPS (PDF) e-Trak EPS
e-Trak FBAR (PDF) e-Trak FBAR
e-Trak Practitioner Module (PDF) e-Trak Practitioner
e-Trak ROIU RTS System (PDF) e-Trak ROIU
e-Trak Safeguards (PDF) e-Trak SFG
e-Trak SS8 Application (PDF) e-Trak SS8
e-Trak Whistleblower (PDF) e-TRAK WB
Examination Operational Automation Database (PDF) EOAD
Examination Returns Control System (PDF) ERCS
Excise Files Information Retrieval System (PDF) ExFIRS
Exempt Organizations Compliance Area Classification Database (PDF) EOCA
Exempt Organizations Compliance Area Database (PDF) EOCAD
Expatriate Database (PDF) EXPAT DB
Experian/FradNet (PDF)  
ExSTARS Excise Summary Terminal Activity Reporting System (PDF) ExSTARS
F
FAA Flight Request (PDF) FAAFR
Foreign Account Tax Compliance Act (FATCA) Financial Institution (FI) Registration System (PDF) FATCA-FI Registration
Foreign Account Tax Compliance Act (FATCA) Qualified Intermediary/Withholding Foreign Partnership/Withholding Foreign Trust (QI/WP/WT) Application and Account Management QI System
FED/State/Local Information Referrals (PDF) FSLIR
Federal Investigative Standards -Tax Check Service (PDF) FIS-TIS
Federal Payment Levy Program (PDF) FPLP
Federal/State (PDF) Fed/State
Federal Student Aid – Datashare (PDF) FSAD
Federal Unemployment Tax Act (PDF) FUTA
FedState (PDF) FedState
Field Assistance Contact Recording (PDF) FACR
Field Assistance Scheduling Tool (PDF) FAST
Filing Information Returns Electronically (PDF) FIRE
Financial Management Information System (PDF) FMIS
First Time Home Buyers Credit Lookup Tool (PDF) FTHBC
Frivolous Return Program (PDF) FRP
FUTURE Act - Direct Data Exchange (PDF) FA-DDX
G
Generalized Mainline Framework (PDF) GMF
Generalized Unpostable Framework (PDF) GUF
Get My Payment (PDF) GMP
Get Transcript (PDF) GetTrans
GHW Workload Services Database (PDF) GHW
GLDS Reimbursables Data Exchange (PDF) GLDS RA
GLDS Task, Request, and Case Management System (PDF) TRACMS
Green Dot Bank API Web Service (PDF)  
GSS-24 UNIX (PDF) GSS-24
H
Health Coverage Tax Credit (PDF) HCTC
I
ICCE, Order A Transcript (PDF) ICCE-OAT
ICCE, View Transcript (PDF) TRA
Identity Protection PIN (PDF) IPPIN
Imputed Underpayment Calculator Tool (PDF) IUCT
Incident Management and Other DSL Treatment (PDF) IMODT
Income and Family Size Verification (PDF)  IFSV
Individual Master File (PDF) IMF
Individual Master File Document Specific (PDF) IDOC SPEC
Individual Taxpayer Identification Number Real-Time System (PDF) ITIN-RTS
Information Reporting and Document Matching (PDF) IRDM
Information Return Analysis System (PDF) ISRR
Information Return Processing System (PDF) IRPS
Information Returns Database (PDF) IRDB
Information Returns Processing (PDF) IRP
Information Returns Processing Paper Document (PDF) IRPPD
Information Sharing & Reporting - Sharing (PDF) ISRR
Insurance Provider Fee (PDF) IPF
Integrated Payments (PDF) IP
International Business Machines GSS-21 (PDF) IBM GSS-21
Integrated Collection System (PDF) ICS
International Compliance Management Model Federal International Return (PDF) ICMM-FIR
International Web Applications (PDF) INTWA
Insolvency Interface Program (PDF) IIP
Integrated Data Retrieval System (PDF) IDRS
Integrated Financial Services (PDF) IFS
Integrated Production Model (PDF) IPM
Integrated Submission and Remittance Processing (PDF) ISRP
Interactive Tax Assistant/Interactive Tax Law Assistant (PDF) ITA/ITLA
International Data Exchange Service (PDF) IDES
Inventory and Classification Database (PDF) ICDP
Inventory Delivery System (PDF) IDS
Investigative Data Examination Application (PDF) IDEA
Investigative Workstations (PDF) IW
IP Camera System (PDF) IP Camera
IRS AWS GovCloud NetHub Core Services (PDF) ANCS
IRS Direct Pay (PDF) IDP
IRS Integrated Enterprise Portal (PDF) IEP
IRS Marketing Express (PDF) IME
IRS Stakeholders, Partnerships, Education and Comm (PDF) SPECTRM
IRS Video Portal File Management System (PDF) IVPFMS
IRS2Go (PDF) IRS2Go
Issue Based Management Information System (PDF) IBMIS
Issue Management System (PDF) IMS
J
K
L
Late Reply Tool (PDF) LRT
Law Enforcement eRequest System (PDF) LERS
Lead Cae Analytics (PDF) LCA
Lead Management - Bank (PDF) LMB
Lead Management Blue Bag (PDF) LMBB
Lead Management – Fraud Referral & Evaluation (PDF) FRE
Lead Management Offset Reversal Leads (PDF) OSRL
Lead Management - R17.18.19 (PDF) LMR
Letter & Information Network User-fee System (PDF) LINUS
Light Client Technology Demonstration (PDF) LCTD
Link and Learn Taxes (PDF) LLT
LMSB Workload Identification System (PDF) LWIS
Locator Services System - Address Research (PDF) LSS-ADR
M
Mail Labels and Media Support (PDF) MLMS
Masterfile - IAP (PDF) GSS-21
Microfilm Replacement System (PDF) MRS
Ministerial Waiver (PDF) Min Waiv
Modernized eFile (PDF) MeF
Modernized Internet Employer Identification Number (PDF) MOD-IEIN
Modified Employee Plans Exempt Organization Determ MEDS
moveLINQ (PDF) moveLINQ
Multi Employer Certification Application (PDF) MECA
N
Name Search Facility (PDF) NSF
National Account Profile (PDF) NAP
National Research Program (PDF) NRP
Nationwide Tax Forum Online Feedback Form (PDF) NTFO
Non-Bank Trustee (PDF) NBT
Non-Resident Filing (PDF) NRF
Notice Conversion (PDF) NC
Notice Delivery System (PDF) NDS
Notice Print Processing (PDF) NPP
Notice Review Processing System (PDF) NRPS
NTF19 Bringing Taxpayers Back into Filing Compliance (PDF) SU-4058
NTF19 IRS Field Impersonation and Safety Focus Groups (PDF) SU-4059
NTF19 Return Preparer Data Security Practices Focus Groups (PDF) SU-4078
O
Office 365 ProPlus (PDF) OFF-365-PP
Offshore Compliance Initiative (PDF) OCI
Online Account (PDF) OLA
Online Notice Review (PDF) OLNR
Online Payment Agreement (PDF) OPA
Operation Assistance Request Inventory (PDF) OAR
Order A Transcript (by Mail) (PDF) OAT
P
Partnership Control System (PDF) PCS
Payer Master File (PDF) PMF
Payoff (PDF) PAY
Payment Tracers (PDF) PT
PDC - ConServes Collection Management System (PDF) PDC-CCMS
PDC - The CBE Group, Inc. Collection System (PDF) PDC-CBE.CCS
PDC - Performant Recovery Collections (PDF) PDC-PRC
PDC - Pioneer Credit Recovery, Inc. (PDF) PDC-PCR
PeopleTrak (PDF) PTrak
Personal Global Positioning Systems (PDF) GPS
Photocopy Refunds Program (PDF) PHOREF
Planning and Programs Inventory Tracking System (PDF) PITS
Political Action Committee/Political Organization Filing and Disclosure (PDF) PAC527/POFD
Portal Account Replacement Tool (PDF) PART
Prisoner Reporting Tool (PDF) PRT
Private Debt Collection Data Transfer Component (PDF) PDC-PDTC
Program 690-S (PDF) P 690-S
Project: FTC Delivery of Identity Theft data to IRS (PDF) 14039-SDT
Q
R
Railroad Administration Passport (PDF) RRA PP
Rational Collaborative Lifecycle Management (PDF) RCLM
Redesigned Revenue Accounting Control System (PDF) RRACS
Referral Database (PDF) REFD
Refund Hold Report (PDF) RHR
Refund Inquiry REF
Reimbursable Accounts System (PDF) REACS
Remittance Processing System - Pre-Mainline (PDF) RPS-PM
Remittance Strategy for Paper Check Conversion (PDF) RS-PCC
Remittance Transaction Research (PDF) RTR
Report Generation Software (PDF) RGS
Reporting Compliance Case Management System (PDF) RCCMS
Research and Inventory System EPCU (PDF) RISE
Response Tracking Tool (PDF) RTT
Return Preparer Database (PDF) RPD
Returns Preparer Inventory On-Line RPVOL
Return Preparer Registration - Identity Verification Service (PDF) RPR-IVS
Return Review Program (PDF) RRP
Returns Inventory & Classification System (PDF) RICS
Return Transaction File Online (PDF) RTFOL
Robotics Process Automation (RPA) Intelligent Autom RPA IA
S
SBSE Process Automation SBSE Auto
Safeguarding Personally Identifiable Information Data Extracts (SPIIDE) automated Data Loss Prevention (DLP) System, DLP (PDF) DLP
Secure Access Digital Identity (PDF) SADI
Secure Document Delivery (Wells Fargo System) (PDF) SDD
Secure Object Repository (PDF) SOR
Security Audit & Analysis System (PDF) SAAS
Selection and Analytic Platform (PDF) SNAP
Selection and Workload Classification Component (PDF) SWC
Service Center Recognition Image Processing System (PDF) SCRIPS
Service Wide Employment Tax Research System (PDF) SWETRS
SharePoint Platform (PDF) SP
Skype for Business (PDF) SfB
Social Security Administration Railroad Retirement Board 1099 (PDF) SSA-RRB 1099
Specialist Referral System (PDF) SRS
Splunk Enterprise (PDF) SPLUNK
Square Axway Transfer Service (PDF) SATS
Standardized IDRS Access Tier II (PDF) SIA
Standard Corporate Files On-Line (CFOL) Access Protocol (PDF) SCAP
Standard CFOL Overnight Processing (PDF) SCOP
State Income Tax Levy Program (PDF) SITLP
Statistics of Income Distributed Processing System (PDF) SOI-DPS
Streaming Data Monitoring Tool SDMT
System 7.3 ACA Data Mart (PDF) SYS 7.3 ACA DATA MART
System 7.5-IT Operational Reporting (PDF) SyS7.5-ITOR
System 61 Business Analytics (BA) (PDF) System 61 BA
Systemic Advocacy Management System Generation 2 (PDF) SAMS II
T
TAS Advocate Toolkit (PDF) TASIS
TAS International Taxpayer Rights Conference (PDF) ATK
TAS Low Income Taxpayer Clinic Toolkit (PDF) LTK
TAS TAPSpace (PDF) TAPSpace
TAS Tax Toolkit (PDF) TTL
Tax and Tribal Database (PDF) TTDB
Tax Refund Offset Program, TRO - Legacy Access Provider, LAP (TRO-LAP) (PDF) TRO-LAP
Tax Return Database (PDF) TRDB
Taxpayer Advocate Management Information System (PDF) TAMIS
Taxpayer Advocate Service Integrated System (PDF)  
Taxpayer Digital Communication - Outbound Notification (PDF) TDC-ON
Taxpayer Digital Communications (PDF) TDC
Taxpayer Protection Program (PDF)         TPP
Tax Litigation Counsel Automated Tracking System (PDF) TLCATS
Tax Professional PTIN System (PDF) TPPS
TEGE Process Automation (PDF) TEGE Auto
Third Party Contact (PDF) TPC
TINV-Enterprise Common Service (PDF) TINV-ECS
Title 31 Non-Banking Financial Institution Database (PDF) Title 31
Toolkit Suite With Command Centre (PDF) TSCC
TPP Idverify (PDF) Idverify
Tribal Database (PDF) TDB
U
United States Residency Certification (PDF) US CERT
V
Veterans Employment Tracking System (PDF) VETS
View Credit, CRD (PDF) View Credit-CRD
View Debit (PDF) View Debit
Voice Balance Due (PDF) VBD
Voluntary Disclosure Program (PDF) e-Trak VDP
W
Wage/Withholding Only (PDF) WOW
Web Applications Platform Environments (PDF) WebApps Platform
Web Currency & Banking Retrieval System (PDF) WebCBRS
Web Content Management System (PDF) WCMS
Where's My Amended Return (PDF) WMAR
WiFi Tools for analysis & GEO locating Program (PDF) WTAG
Window 10 To Go (PDF) WIN 2 GO
Withholding Compliance System (PDF) WHCS
X
Y
YK1 Readiness (PDF) YK1
Z

Social Media PIAs

Full Title

Acronym

Eventbrite (PDF) EVENTBRITE
Facebook: IRS Return Preparer Office Page (PDF)  
Google Plus (PDF)  
HootSuite (PDF)  
ImproveIRS.gov (PDF)  
Instagram (PDF)  
internalrevenueservice.tumblr.com (PDF) IRS Tumblr
IRS EITC Awareness Thunderclap (PDF) Thunderclap
IRS Nationwide Tax Forums (NTF) - Facebook (PDF) NTF
IRS Nationwide Tax Forums (NTF) - LinkedIn (PDF) NTFL
Facebook Page (PDF)  
IRS Recruitment Facebook Page (PDF)     IRFP
IRSenEspanol.tumblr.com (PDF) IRS Tumblr Spanish
IRS YouTube Channels (PDF) YouTube
LinkedIn (PDF)  
Nina Olson and YourVoiceAtIRS (PDF) Medium
Taxpayer Advocate Service Facebook (PDF)    TAS Facebook
Taxpayer Advocate Service LinkedIn (PDF) TAS LinkedIn
Taxpayer Advocate Service (TAS) YouTube (PDF) TASNTA
Twitter@IRSNews (PDF)  
Twitter@IRSRecruitmant (PDF) TWIR
Twitter@IRStaxpros (PDF)  
Twitter@YourVoiceAtIRS (PDF)  

Survey PIAs

Full Title

Acronym

2018 IRS Tax Forum EITC Focus Groups (PDF) SOI-518
2018 Virtual Service Delivery Survey (PDF) CS-16-476
Adjustments Customer Satisfaction Survey (PDF) CSAT
American Customer Satisfaction Index (ACSI) Survey (PDF) DOI 16-001
Appeals Team Case Conferencing Initiative Survey (PDF) SU-3965
Automated Collection System (ACS) Customer Satisfaction Survey (CSAT) (Toll-Free IVR) (PDF) SU-4009
Automated Collection System (ACS) Text Chat Survey (PDF) SU-3760
Automated Collection System Support (ACSS) Customer Satisfaction Survey (Mail) (PDF) SU-4004
Automated Underreporter (AUR) Customer Satisfaction Survey (Mail) (PDF) SU-4001
Campus Correspondence Exam (CCE) Customer Satisfaction Survey (PDF) BU 16-368
Campus Correspondence Exam (CCE) Customer Satisfaction Survey (PDF) BU-16-409
Campus Correspondence Exam (CCE) Customer Satisfaction Survey (Mail) (PDF) SU-4002
(CARE) Field Assistance Customer Satisfaction Survey (PDF) BU 16-426
CAS Practitioner Priority Survey (PDF) CS 16-423
CAS E-Help Customer Survey (PDF) BU-16-420
Compliance Center Exam (CCE) Toll-free-IVR (PDF) BU 16-430
Compliance Services Collection Operation (CSCO) Customer Satisfaction Survey (Mail) (PDF) SU-4005
Comprehensive Taxpayer Attitude Survey (PDF) CTAS
Consumer Tipping Survey (PDF) OPC-16-148
Convenient & Efficient Service in the Future State (PDF)  
Correspondence Exam Secure Messaging Survey (PDF) CS 1090-0008
Customer Account Services (CAS) Injured Spouse Customer Satisfaction FY2015 Knowledge Gap Testing Research (PDF) SOI-494
Customer Account Services (CAS) TEGE Toll-free Customer Satisfaction Survey (PDF) BU-16-425
Customer Assistant Relationship & Education (CARE) Media & Publications Customer Survey (PDF) BU 16-438
Customer Satisfaction Survey Collection (PDF) CS-17-478
Demand Migration - Benchmarking Analysis Interviews (PDF) SOI-493
Employment Tax Customer Satisfaction Survey (PDF) BU-16-406
Estate and Gift Tax Customer Satisfaction Survey (PDF)  
Excise Tax Customer Satisfaction Survey (PDF) BU-16-404
Federal Employee/Retiree Delinquency Initiative (PDF) FERDI
Field Collection Customer Satisfaction Survey (PDF) SU-4010
Field Exam Customer Satisfaction Survey (PDF) SU-4011
FTD Alert Customer Satisfaction Survey (PDF) BU-16-467
Indian Tribe Government (ITG) and Tax Exempt Bond (TEB) Customers Satisfaction Survey (PDF) CS-17-487
Innocent Spouse (ISP) Cutomer Satisfaction Survey (PDF) BU-16-433
Innocent Spouse (ISP) Customer Satisfaction Survey (Mail)  (PDF) SU-4003
IRS Individual Taxpayer Burden Surveys (PDF) TCBS-002
IRS Procurement Industry Customer Experience Survey (PDF) SU-3970
IRS Taxpayer Compliance Burden Surveys (PDF)     TCBS
Language Services Needs Assessment Tax Forum Survey 2017 (PDF) CS-17-480
LB&I Compliance Assurance Process Survey (PDF)  
LB&I Domestic Survey 2016  (PDF) BU-16-391
LB&I Pilot Exam Campaign Survey (PDF) PC
Letters & Notices Focus Group (PDF)    
Life Events Alert Analysis, [LEAA] (PDF) SU-3806
M&P Spanish Pub 17 Focus Group (PDF) SOI-516
Nationwide Tax Forum 2018 Form 1099-MISC Filing Compliance Form (PDF) SOI-519
Online Account Usability Testing (PDF) SU-3978
Phase III of Automated Scripting and Routing Research - Testing the IRS Individual Toll-Free Line (800-TAX-1040) (PDF) SOI-513
Privacy Collection Agency Survey (PDF) SU-4000
Return Preparer Office CE Provider Customer Satisfaction Survey (PDF) RPO CE Provider Survey
Revised Form W4 Usability Testing (PDF) SU-3872
Secure Access Usability Study (PDF) SAUS
Services Migration Survey and Interface (PDF) SU-3783
SSA Identity Proofing Customer Satisfaction Survey (PDF) CS-17-483
TAS Tax Forum Focus Groups (PDF) SU-4090
TAS Underserved Survey (PDF) TUS
Tax Professionals Focus Groups (PDF) SOI-509
Taxpayer Advocate Service Customer Satisfaction Survey (PDF) CS-18-491
Taxpayer Experience Group Focus Group (PDF) SOI-515
Taxpayer Experience Survey (PDF) SOI-495
Taxpayer Experience Survey (PDF) BU-16-395
Taxpayer Experience Survey (PDF)    SOI-507
Taxpayer Interactions and Compliance Attitudes (PDF) CS-17-484
TE/GE Customer Education and Outreach Survey (PDF)  
TEGE Toll Free Survey (PDF) BU 16-424
Third Party Refund Status Application Programming Interface Pilot (PDF) CS-16-471
Third Party Refund Status Application Programming Interface Pilot 2 (PDF) SOI-506
Usability Testing of Prototypes (PDF) SOI-508
Virtual Service Delivery (PDF) VSD
W&I Asian Limited-English Proficient Taxpayers (PDF) SU-3837
W&I ITIN Program Changes:  Taxpayer Experince with the ITIN Application and Renewal Process (PDF) CS-493
W&I Stakeholder Partnerships, Education and Communication (SPEC) Partner Customer Satisfaction Survey (PDF) BU 16-418
Wage & Investment E-Help Desk Focus Groups (PDF) SOI-522

For questions regarding disclosure procedures or to request IRS records and documents, you may contact:

IRS Headquarters Disclosure Office
OS:P:GLD:D
1111 Constitution Avenue, N.W .
Washington, DC 20224

For questions regarding the Privacy Impact Assessment process at the IRS:

Director, Office of Privacy
Internal Revenue Service
Room 7050, OS:P:PIP
1111 Constitution Ave. NW
Washington, DC 20224

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