Privacy Impact Assessments - PIA

The IRS conducts a PIA on information systems that collect personally identifiable information. Performing Privacy Impact Assessments ensures that:

  • the public is aware of the information we collect about them;
  • any impact these systems have on personal privacy is adequately addressed; and,
  • we collect only enough personal information to administer our programs, and no more.

In addition, PIAs confirm that we use the information for the purpose intended; that the information remains timely and accurate; and that it is protected while we have it and that we hold it only for as long as we need it.

As indicated by "XXXXX" some of these documents are edited, or redacted. We have withheld information that, if released might harm our systems, compromise law enforcement efforts or, jeopardize competitive business interests.

PIAs are available in either HTML or PDF format. If no link is provided, then the PIA is not yet available. (See text below the listing for additional information.)

Application PIAs

Full Title


990/AWS Public Data Set 990/AWS
1042-S Data Integrity 1042S DI
4980H Secure Server  
8282 Access Database 8282
Abusive Transactions Support Unit Database ATSU_DB
Academic Professional and Corporate Testing System AP&C
ACA Verification Service AVS
Account Management Service AMS
Advanced Research Lab ARL
Adoption Taxpayer Identification Number ATIN
Affordable Care Act Compliance Validation ACV 1.0/ACV 2.0
Affordable Care Act Information Returns AIR
AIMS – Computer Information System A-CIS
Alaska Permanent Fund Dividend Levy Program AKPFD
Appeals Centralized Database System ACDS
Appeals CollectorPro Web Version AP-CPro Web
Assistant Deputy Commissioner Compliance Integration ADCCI DAS Tableau Server
Audit Information Management System - Reference AIMS-R
Audit Information Management System (AIMS) Related Reports AIMSRR
Auto Preassessed Installment Agreement PAIA
Automated 6020b A6020(b)
Automated Background Investigation System ABIS
Automated Collection System ACS
Automated Electronic Fingerprinting AEF
Automated Freedom of Information Act AFOIA
Automated Insolvency System AIS
Automated Liens System-Entity ALS-ENTITY
Automated Manual Assessments AMA
Automated Non Master File ANMF
Automated Offers In Compromise AOIC
Automated Quarterly Excise Tax Listing AQETL
Automated Questionable Credits AQC
Automated Substitute for Return ASFR
Automated Trust Fund Recovery ATFR
Automated Underreporter AUR
Bank Discrepancy BANK DISC
Bankruptcy Refund Turnover - Chapter 7 Standardize  
Big Data Analytics BDA
Box, ZixMail BZ
Branded Prescription Drug BPD
Brief Bank CALS-BB
Business Master File BMF
Business Master File Document Specific Processing BDOCSPEC
Business Master File Case Creation Nonfiler Indentification Process BMF CCNIP
Business Master File Identitiy Check BMFIC
Business Master File/ Individual Master File BMFIMFNOT-PIA
Business Master File - Statistics of Income BMF SOI
CFO Accounts Receivable Dollar Inventory CAMS
Certified Professional Employer Organization and 501(c)(4) Registration, CPEO/501(c)(4),1699,4A CPEO
Chapter Three Withholding CTW
Chatbot Prototype Application  
Chief Counsel Advice Check System CCA Check
Chief Counsel E-Discovery Litigation Support Service CC eDisc LSS
Child Tax Credit Update Portal CTCUP
Collection Activity Reports/Statutory Reports CARSR
Combined Annual Wage Reporting CAWR
Combined Federal/State Filing Program CF/SF
Commissioner Correspondence e-trak CC, ECCO e-trak CC-ECCO
Common Business Services and Fiscal Services Interface Gateway CBS/FSIG
Common Data Processing Framework CDPF
Compliance Data Environment CDE
Compliance Data Warehouse CDW
Consolidated Annual Tax Reporting System CATRS
Contact Recording CR
Contract Writing System Bot CWSB
Continuing Education Provider Registration and Tracking System CE-PRATS
Convergence Cisco Webex Meeting Server CWMS
Corporate Data Initiative CDI
Correspondence Examination Automation Support CEAS
Counsel Automated Systems Environment – Management CASE-MIS
Coverage Data Repository CDR
Criminal Investigations General Support System CI-1-GSS
Criminal Investigation Management Information System CIMIS
Custodial Audit Support Tracking System CASTS
Customer Account Data Engine 2 CADE 2
Customer Callback Technical Demonstration CCB
Cybersecurity Data Warehouse CSDW
Data Analytics and Services (DAS) Data Collection


Data Capture System DCS
Department of Labor Standards Enforcement DLSE
Dependent Database DEPDB
Direct Payment Bonds Database DPB
Directory of Federal Tax Return Preparers with Credentials and Select Qualifications RPO Preparer Directory

Documentation Upload Tool

eAuthentication eAuth
ECM-EDI Anti-Harassment and HCO Labor Relations ECMEDIHCO
Electronic Crimes Environment ECE
Electronic Enterprise Fax EEFAX
Electronic Federal Payment Posting System EFPPS
Electronic Fraud Detection System EFDS
Electronic Master File Transcript Requests EMFTRA
Electronic Tax Administration Research & Analysis System ETARAS
Electronic Tax Court System eTCS
Electronic Web Publication EWord
Embedded Quality Review System - Field EQRS-F
Employee Plans Exempt Organization Determination System EDS
Employee Plans Inactivity Reports EPIR
Employee Plans Master File EPMF
Employee Plans Master File Service Center EPMF-SC
Encase eDiscovery eDiscovery
Enforcement Revenue Information System ERIS
Enterprise Business Intelligence Platform EBIP
Enterprise Case Management ECM
Enterprise Case Management - Form 3949-A External ECM-F3949A
Enterprise Document Management Platform EDMP
Enterprise Electronic Fax, Release 2, EFS EFS
Enterprise Telephone Database ETD-1
Enterprise Zoom for Government ZoomGov
EP/EO/GE AIMS Report Processing System EARP
ePostcard ePostcard
Error Resolution System ERS
eServices eServices
e-Trak 809 Database PROD USER E-TRAK 809DB
e-Trak Case and Correspondence Management System CCMS
e-Trak Civil Rights Division e-Trak CRD
e-Trak EPS e-Trak EPS
e-Trak FBAR e-Trak FBAR
e-Trak Practitioner Module e-Trak Practitioner
ETRAK ROI Unit Report and Tracking System ROIU-RTS System
e-Trak SS8 e-Trak SS8
e-Trak Whistleblower e-TRAK WB
Examination Operational Automation Database EOAD
Examination Returns Control System ERCS
Excise Files Information Retrieval System ExFIRS
Exempt Organizations Compliance Area Classification Database EOCA
Exempt Organization Inactivity Report EOIR
Expatriate Database EXPAT DB
FAA Flight Request FAAFR
Foreign Account Tax Compliance Act (FATCA) Financial Institution (FI) Registration System FATCA-FI Registration
Foreign Account Tax Compliance Act (FATCA) Qualified Intermediary/Withholding Foreign Partnership/Withholding Foreign Trust (QI/WP/WT) Application and Account Management QI System
Fed/State/Local Information Referrals FSLIR
Federal Payment Levy Program FPLP
Federal Student Aid – Datashare FSAD
FedState FedState
Field Agent Support Team FAST
Field Assistance Contact Recording FACR
Field Assistance Scheduling Tool FAST
Filing Information Returns Electronically FIRE
Financial Management Information System FMIS
First Time Home Buyers Credit Lookup Tool FTHBC
Frivolous Return Program FRP
FUTURE Act - Direct Data Exchange FA-DDX
Generalized Mainline Framework GMF
Generalized Unpostable Framework GUF
Get My Payment GMP
Get Transcript GetTrans
Global High Wealth Database GHWDATABASE
GLDS Reimbursables Data Exchange GLDS RA
GLDS Task, Request, and Case Management System TRACMS
GSS-15 Contact Center GSS-15
Health Coverage Tax Credit HCTC
ICCE, Order A Transcript ICCE-OAT
ICCE, View Transcript TRA
Identity Protection PIN IPPIN
Identity Theft Tax Refund Fraud Information Sharing IDTTRF-ISAC
Imputed Underpayment Calculator Tool IUCT
Incident Management and Other DSL Treatment IMODT
Income and Family Size Verification  IFSV
Individual Master File IMF
Individual Master File Document Specific IDOC SPEC
Individual Taxpayer Identification Number Real-Time System ITIN-RTS
Information Reporting and Document Matching IRDM
Information Return Analysis System ISRR
Information Return Processing System IRPS
Information Returns Database IRDB
Information Returns Processing IRP
Information Returns Processing Paper Document IRPPD
Information Sharing & Reporting - Sharing ISRR
International Business Machines GSS-21 IBM GSS-21
Integrated Collection System ICS
International Compliance Management Model FATCA ICMM-FIR
International Web Applications INTWA
Insolvency Interface Program IIP
Integrated Data Retrieval System IDRS
Integrated Production Model IPM
Integrated Submission and Remittance Processing ISRP
Interactive Tax Assistant/Interactive Tax Law Assistant ITA/ITLA
International Data Exchange Service IDES
Inventory and Classification Database ICDP
Inventory Delivery System IDS
Investigative Data Examination Application IDEA
Investigative Workstations IW
IP Camera System IP Camera
IRS AWS GovCloud NetHub Core Services ANCS
IRS Direct Pay IDP
IRS Integrated Enterprise Portal IEP
IRS Marketing Express IME
IRS Stakeholders, Partnerships, Education and Comm SPECTRM
Issue Based Management Information System IBMIS
Issue Management System IMS
Knowledge Incident/Problem Service and Asset Management KISAM
Late Reply Tool LRT
Large Business and International Workload Identification System LWIS (CMC/CBF/eClassifier)
Law Enforcement eRequest System LERS
LB&I ADCCI Reporting Tableau Site LARTS
Lead and Case Analytics LCA
Lead Management - Bank LMB
Lead Management - Blue Bag LMBB
Lead Management – Fraud Referral & Evaluation FRE
Lead Management - Offset Reversal Leads OSRL
Letter and Information Network and User Fee System LINUS
Link and Learn Taxes LLT
Locator Services System - Address Research LSS-ADR
Mail Labels and Media Support MLMS
Ministerial Waiver Min Waiv
Modernized eFile MeF
Modernized Internet Employer Identification Number MOD-IEIN
Modified Employee Plans Exempt Organization Determ MEDS
Multi Employer Certification Application MECA
Municipal Income Tax Levy Program MTLP
Name Search Facility NSF
National Account Profile NAP
National Research Program NRP
Nationwide Tax Forum Online Feedback Form NTFO
Non-Bank Trustee NBT
Nonresident Filing NRF
Notice Delivery System NDS
Notice Print Processing NPP
Notice Review Processing System NRPS
Office 365 ProPlus OFF-365-PP
Offshore Compliance Initiative OCI
Online Account OLA
Online Notice Review OLNR
Online Payment Agreement OPA
Operations Assistance Request Inventory OAR
Order A Transcript (by Mail) OAT
Partnership Control System PCS
Payer Master File PMF
Payoff PAY
Payment Tracers PT
PDC - ConServes Collection Management System PDC-CCMS
PDC - Performant Recovery Collections PDC-PRC
PDC - Pioneer Credit Recovery, Inc. PDC-PCR
PDC - The CBE Group, Inc. Collection System


PeopleTrak PTrak
Personal Global Positioning System GPS
Photocopy Refunds Program PHOREF
Planning and Programs Inventory Tracking System PITS
Political Action Committee/Political Organization Filing and Disclosure PAC527/POFD
Portal Account Replacement Tool PART
Pre-Verification Bank API Web Service  
Private Debt Collection Data Transfer Component PDC-PDTC
Program 690-S P 690-S
Project: FTC Delivery of Identity Theft data to IRS 14039-SDT
Railroad Administration Passport RRA PP
Rational Collaborative Lifecycle Management RCLM
Refund Hold Report RHR
Reimbursable Accounts System REACS
Remittance Processing System - Pre-Mainline RPS-PM
Remittance Strategy for Paper Check Conversion RS-PCC
Remittance Transaction Research RTR
Reporting Compliance Case Management System RCCMS
Return Preparer Database RPD
Returns Preparer Inventory On-Line RPVOL
Return Preparer Registration - Identity Verification Service RPR-IVS
Return Review Program RRP
Returns Inventory & Classification System RICS
Return Transaction File Online RTFOL
Robotics Process Automation (RPA) Intelligent Autom RPA IA
SBSE Process Automation SBSE Auto

Safeguards Database

Safeguards DB

Safeguarding Personally Identifiable Information Data Extracts (SPIIDE) automated Data Loss Prevention (DLP) System, DLP DLP
Secure Access Digital Identity SADI
Secure Document Delivery (Wells Fargo System) SDD
Secure Object Repository SOR
Security Audit & Analysis System SAAS
Selection and Analytic Platform SNAP
Service Center Recognition Image Processing System SCRIPS
Service Wide Employment Tax Research System SWETRS
Short Message Service Platform SMSP
Skype for Business SfB
Social Security Administration/Railroad Retirement SSA/RRB-1099
Specialist Referral System SRS
Splunk Enterprise SPLUNK
Square Axway Transfer Service ATS
Standardized IDRS Access Tier II SIA
Standard Corporate Files On-Line (CFOL) Access Protocol SCAP
Standard CFOL Overnight Processing SCOP
State Income Tax Levy Program SITLP
Statistics of Income Distributed Processing System SOI-DPS
Streaming Data Monitoring Tool SDMT
System 7.3 ACA Data Mart SYS 7.3 ACA DATA MART
System 7.5-IT Operational Reporting System 7.5-ITOR
System 61 Business Analytics (BA) System 61 BA
Systemic Advocacy Management System Generation 2 SAMS II
Tax and Tribal Database TTDB
Tax Compliance Check Service TCCS
Tax Refund Offset Program, TRO - Legacy Access Provider, LAP (TRO-LAP) TRO-LAP
Tax Return Database TRDB
Taxpayer Advocate Management Information System TAMIS
Taxpayer Digital Communication - Outbound Notification TDC-ON
Taxpayer Digital Communications TDC
Taxpayer Protection Program   TPP
Tax Litigation Counsel Automated Tracking System TLCATS
Tax Professional Account TAX PRO ACCOUNT
Tax Professional PTIN System TPPS
TEGE Process Automation TEGE Auto
Third Party Contact TPC
TINV-Enterprise Common Service TINV-ECS
Title 31 Non-Banking Financial Institution Database Title 31
TPP IDVerify ID Verify
Tribal Database TDB
United States Residency Certification US CERT
Veterans Employment Tracking System VETS
View Credit, CRD View Credit-CRD
View Debit View Debit
Virtual Service Delivery VSD
Voice Balance Due VBD
Voluntary Disclosure Program e-Trak VDP
Wage/Withholding Only WOW
Web Applications Platform Environments WebApps Platform
Web Currency & Banking Retrieval System WebCBRS
Where is My Refund, Internet Refund Fact of Filing WMR IRFOF RTR
Where's My Amended Return WMAR
Wireless Solutions (WS) Smartphone Devices WSSD
Withholding Compliance System WHCS
yk1 Readiness yk1

Social Media PIAs

Full Title


Facebook - Facebook-YourVoiceAtIRS
IRS Return Preparer Office Facebook Page  
Facebook 2021 - C&L Facebook
GitHub International Data Exchange Service (IDES) GitHub IDES Data Prep
Instagram 2021 Instagram
IRS Nationwide Tax Forums (NTF) - Facebook NTF
IRS Nationwide Tax Forums (NTF) - LinkedIn NTFL

LinkedIn (

LinkedIn 2020  
Low Income Taxpayer Clinic Toolkit LITC

Medium -

TAS International Taxpayer Rights Conference Microsite ITRC
Taxpayer Advocacy Panel Space
Taxpayer Advocate Service Tax Toolkit TTK
Twitter Twitter
Twitter IRS Twitter IRS

Twitter -


YouTube - YouTube-TASNTA
YouTube 2021 – C&L YouTube

Survey PIAs

Full Title


2019 IRS Nationwide Tax Forum RICS Focus Groups SU-4087
2020 Latino Tax Professionals Association Focus Groups SU-5487
Adjustments Customer Satisfaction Survey CSAT
American Customer Satisfaction Index Survey SU-3898
Appeals Customer Satisfaction Survey SU-4039
Appeals Team Case Conferencing Initiative Survey SU-3965
Automated Collection System (ACS) Customer Satisfaction Survey (CSAT) (Toll-Free IVR) SU-5801
Automated Collection System (ACS) Text Chat Survey SU-3760
Automated Collection System Support (ACSS) Customer Satisfaction Survey (Mail) SU-4004
Automated Underreporter (AUR) Customer Satisfaction Survey (Mail) SU-4001
Campus Correspondence Exam (CCE) Customer Satisfaction Survey (Mail) SU-4002
Chatbot Prototype Moderated Usability Research SU-4443
Compliance Services Collection Operation (CSCO) Customer Satisfaction Survey (Mail) SU-4005
Comprehensive Taxpayer Attitude Survey CTAS
Correspondence Exam Secure Messaging Survey SU-5713
Credential Service Provider (CSP) Usability Research SU-5528
Customer Experience, Expectations & Needs - Cognit SU-4681
Customer Experience, Expectations & Needs Survey SU-4728
EITC Assistant Initial User Testing - Spring 2020 EITC-UT-Spring 2020
Employment Tax Customer Satisfaction Survey BU-16-406
Estate and Gift Tax Customer Satisfaction Survey BU-16-505
Excise Tax Customer Satisfaction Survey BU-16-404
External Customer Satisfaction Survey SU-3856
Federal Employee Tax Compliance Outreach Customer Satisfaction Survey SU-4437
Field Compliance Safety Focus Groups SU-5195
Field Collection Customer Satisfaction Survey SU-4010
Field Exam Customer Satisfaction Survey SU-4011
Gig Economy Worker Focus Groups SU-4432
Injured Spouse Customer Satisfaction Survey SU-4518
Innocent Spouse (ISP) Customer Satisfaction Survey (Mail) SU-4003
Installment Agreement Create a Short-Term Payment Plan SU-5768
IRS Individual Taxpayer Burden Surveys ITBS
IRS Online Services Installment Agreement Plan Specific Eligibility Usability Study SU-4483
IRS Procurement Industry Customer Experience Survey SU-3970
IRS Taxpayer Compliance Burden Surveys - Surveys o  TCBS
ITG and TEB Customer Satisfaction Survey SU-4214
LB&I Exam Campaign Survey SU-4889
Life Events Alert Analysis, [LEAA] SU-3806
Low Income Tax Clinic (LITC) Focus Groups SU-5917
MITRE Research Project: Understanding Taxpayer Motivation SU-5653
NTF19 Bringing Taxpayers Back into Filing Compliance SU-4058
NTF19 IRS Field Impersonation and Safety Focus Groups SU-4059
NTF19 Return Preparer Data Security Practices Focus Groups SU-4078
Online Account Usability Testing - October 2019 v2 SU-4627
Online Services Payments Survey - October 2019 SU-4434
Privacy Collection Agency Survey SU-4000
Revised Form W4 Usability Testing SU-3872
Sales Tax Deduction Calculator Redesign Taxpayer User Testing SU-5928
Sales Tax Deduction Calculator Redesign Tax Professional User Testing SU-5929
Secure Access Usability Study SAUS
Services Migration Survey and Interface SU-3783
TAS Customer Satisfaction Survey SU-5616
TAS Tax Forum Focus Groups SU-4090
TAS Website Site Satisfaction Questions SU-5712
Tax Court Settlement Day Participant Evaluation SU-5451
Tax Pro Account User Testing Fall 2020 SU-5556
Tax Pro Authorizations in OLA Round 3 User Test SU-5830
Tax Professionals Focus Groups SOI-509
Taxpayer Authentication Time SU-4558
Taxpayer Digital Communication Survey SU-5755
Taxpayer Digital Communications (TDC) Automated Underreporter (AUR) Survey SU-5618
Taxpayer Experience Survey Focus Groups SU-5545
Taxpayer Experience Survey  SOI-507
TFA 1099 UT Fall 2020 SU-5502
TFA 1099 UT Round 4-5 Fall 2020 SU-5632
Usability Testing-Mediabarn: FY2021-2023 SU-5442
Usability Testing-MITRE: 2020-2022 SU-5599
VITA/TCE Volunteer and Partner Recruitment  
W&I Asian Limited-English Proficient Taxpayers SU-3837
Wage & Investment E-Help Desk Focus Groups SU-5744
Wage & Investment E-help Desk Survey SU-4334

For questions regarding disclosure procedures or to request IRS records and documents, you may contact:

IRS Headquarters Disclosure Office
1111 Constitution Avenue, N.W .
Washington, DC 20224

For questions regarding the Privacy Impact Assessment process at the IRS:

Director, Office of Privacy
Internal Revenue Service
Room 7050, OS:P:PIP
1111 Constitution Ave. NW
Washington, DC 20224

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