Privacy Impact Assessments - PIA

The IRS conducts a PIA on information systems that collect personally identifiable information. Performing Privacy Impact Assessments ensures that:

  • the public is aware of the information we collect about them;
  • any impact these systems have on personal privacy is adequately addressed; and,
  • we collect only enough personal information to administer our programs, and no more.

In addition, PIAs confirm that we use the information for the purpose intended; that the information remains timely and accurate; and that it is protected while we have it and that we hold it only for as long as we need it.

As indicated by "XXXXX" some of these documents are edited, or redacted. We have withheld information that, if released might harm our systems, compromise law enforcement efforts or, jeopardize competitive business interests.

PIAs are available in either HTML or PDF format. If no link is provided, then the PIA is not yet available. (See text below the listing for additional information.)

Application PIAs

Full Title


990/AWS Public Data Set PDF 990/AWS
1042-S Data Integrity PDF 1042S DI
4980H Secure Server PDF  
8282 Access Database PDF 8282
Abusive Transactions Support Unit Database PDF ATSU_DB
Academic Professional and Corporate Testing System PDF AP&C
ACA Verification Service PDF AVS
Account Management Service PDF AMS
Advanced Research Lab PDF ARL
Adoption Taxpayer Identification Number PDF ATIN
Affordable Care Act Compliance Validation PDF ACV 1.0/ACV 2.0
Affordable Care Act Information Returns PDF AIR
AIMS – Computer Information System PDF A-CIS
Alaska Permanent Fund Dividend Levy Program PDF AKPFD
Appeals Centralized Database System PDF ACDS
Appeals CollectorPro Web Version PDF AP-CPro Web
Assistant Deputy Commissioner Compliance Integration PDF ADCCI DAS Tableau Server
Audit Information Management System - Reference PDF AIMS-R
Audit Information Management System (AIMS) Related Reports PDF AIMSRR
Auto Preassessed Installment Agreement PDF PAIA
Automated 6020b A6020B (A6020B) PDF A6020B
Automated Background Investigation System PDF ABIS
Automated Collection System PDF ACS
Automated Electronic Fingerprinting PDF AEF
Automated Freedom of Information Act PDF AFOIA
Automated Insolvency System PDF AIS
Automated Liens Systems-Entity PDF ALS-ENTITY
Automated Manual Assessments PDF AMA
Automated Non Master File PDF ANMF
Automated Offers In Compromise PDF AOIC
Automated Quarterly Excise Tax Listing PDF AQETL
Automated Questionable Credits PDF AQC
Automated Substitute for Return PDF ASFR
Automated Trust Fund Recovery PDF ATFR
Automated Underreporter PDF AUR
Bank Discrepancy PDF BANK DISC
Bankruptcy Refund Turnover - Chapter 7 Standardize PDF  
Big Data Analytics PDF BDA
Box, ZixMail PDF BZ
Branded Prescription Drug PDF BPD
Brief Bank PDF CALS-BB
Business Master File PDF BMF
Business Master File (BMF) Document Specific PDF BDOCSPEC
Business Master File Case Creation Nonfiler Indentification Process PDF BMF CCNIP
Business Master File Identitiy Check PDF BMFIC
Business Master File/ Individual Master File PDF BMFIMFNOT-PIA
Business Master File - Statistics of Income PDF BMF SOI
CDW Knowledge Graph Environment PDF CKGE
CFO Accounts Receivable Dollar Inventory PDF CAMS
Certified Professional Employer Organization and 501(c)(4) Registration, CPEO/501(c)(4),1699,4A PDF CPEO
Chapter Three Withholding PDF CTW
Chatbot Prototype Application PDF  
Chief Counsel Advice Check System PDF CCA Check
Chief Counsel E-Discovery Litigation Support Service PDF CC eDisc LSS
Child Tax Credit Update Portal PDF CTCUP
Collection Activity Reports/Statutory Reports PDF CARSR
Combined Annual Wage Reporting PDF CAWR
Combined Federal/State Filing Program PDF CF/SF
Commissioner Correspondence e-trak CC, ECCO PDF e-trak CC-ECCO
Common Business Services and Fiscal Services Interface Gateway PDF CBS/FSIG
Common Data Processing Framework PDF CDPF
Compliance Data Environment PDF CDE
Compliance Data Warehouse PDF CDW
Consolidated Annual Tax Reporting System PDF CATRS
Contact Recording PDF CR
Contract Writing System Bot PDF CWSB
Continuing Education Provider Registration and Tracking System PDF CE-PRATS
Convergence Cisco Webex Meeting Server PDF CWMS
Corporate Data Initiative PDF CDI
Correspondence Examination Automation Support PDF CEAS
Counsel Automated Systems Environment – Management PDF CASE-MIS
Coverage Data Repository PDF CDR
Criminal Investigations General Support System PDF CI-1-GSS
Criminal Investigation Management Information System PDF CIMIS
Custodial Audit Support Tracking System PDF CASTS
Customer Account Data Engine 2 PDF CADE 2
Customer Callback Technical Demonstration PDF CCB
Cybersecurity Data Warehouse PDF CSDW
Data Analytics and Services (DAS) Data Collection  PDF


Data Capture System PDF DCS
Data Science Team Tableau Production Server PDF DST Tableau PROD
Department of Labor Standards Enforcement PDF DLSE
Dependent Database  PDF DEPDB
Direct Payment Bonds Database  PDF DPB
Directory of Federal Tax Return Preparers with Credentials and Select Qualifications PDF RPO Preparer Directory

Documentation Upload Tool PDF

eAuthentication PDF eAuth
ECM-EDI Anti-Harassment and HCO Labor Relations PDF ECMEDIHCO
Electronic Crimes Environment PDF ECE
Electronic Enterprise Fax PDF EEFAX
Electronic Federal Payment Posting System PDF EFPPS
Electronic Fraud Detection System PDF EFDS
Electronic Master File Transcript Requests PDF EMFTRA
Electronic Tax Administration Research & Analysis System PDF ETARAS
Electronic Tax Court System PDF eTCS
Electronic Web Publication PDF EWord
Embedded Quality Review System - Field PDF EQRS-F
Employee Plans Exempt Organization Determination System PDF EDS
Employee Plans Inactivity Reports PDF EPIR
Employee Plans Master File PDF EPMF
Employee Plans Master File Service Center PDF EPMF-SC
Encase eDiscovery PDF eDiscovery
Enforcement Revenue Information System PDF ERIS
Enterprise Business Intelligence Platform PDF EBIP
Enterprise Case Management PDF ECM
Enterprise Case Management - Form 3949-A External PDF ECM-F3949A
Enterprise Document Management Platform PDF EDMP
Enterprise Electronic Fax, Release 2, EFS PDF EFS
Enterprise Telephone Database PDF ETD-1
Enterprise Zoom for Government PDF ZoomGov
EP/EO/GE AIMS Report Processing System PDF EARP
ePostcard PDF ePostcard
Error Resolution System PDF ERS
eServices PDF eServices
eSignature PDF  
e-Trak 809 Database PDF PROD USER E-TRAK 809DB
e-Trak Case and Correspondence Management System PDF CCMS
e-Trak Civil Rights Division PDF e-Trak CRD
e-Trak EPS PDF e-Trak EPS
e-Trak FBAR PDF e-Trak FBAR
e-Trak Practitioner Module PDF e-Trak Practitioner
ETRAK ROI Unit Report and Tracking System PDF ROIU-RTS System
e-Trak SS8 PDF e-Trak SS8
e-Trak Whistleblower PDF e-TRAK WB
Examination Operational Automation Database PDF EOAD
Examination Returns Control System PDF ERCS
Excise Files Information Retrieval System PDF ExFIRS
Exempt Organizations Compliance Area Classification Database PDF EOCA
Exempt Organization Inactivity Report PDF EOIR
Expatriate Database PDF EXPAT DB
Experian/FradNet PDF  
FAA Flight Request PDF FAAFR
Foreign Account Tax Compliance Act (FATCA) Financial Institution (FI) Registration System PDF FATCA-FI Registration
Foreign Account Tax Compliance Act (FATCA) Qualified Intermediary/Withholding Foreign Partnership/Withholding Foreign Trust (QI/WP/WT) Application and Account Management PDF QI System
Fed/State/Local Information Referrals PDF FSLIR
Federal Payment Levy Program PDF FPLP
Federal Student Aid – Datashare PDF FSA-D
FedState PDF FedState
Field Agent Support Team PDF FAST
Field Assistance Contact Recording PDF FACR
Field Assistance Scheduling Tool PDF FAST
Filing Information Returns Electronically PDF FIRE
Financial Management Information System PDF FMIS
First Time Home Buyers Credit Lookup Tool PDF FTHBC
Frivolous Return Program PDF FRP
FUTURE Act - Direct Data Exchange PDF FA-DDX
General Support System Amazon Web Services Cloud S PDF GSS AWS
Generalized Mainline Framework PDF GMF
Generalized Unpostable Framework PDF GUF
Get My Payment PDF GMP
Get Transcript PDF GetTrans
Global High Wealth Database PDF GHWDATABASE
GLDS Reimbursables Data Exchange PDF GLDS RA
GLDS Task, Request, and Case Management System PDF TRACMS
GSS-15 Contact Center PDF GSS-15
Health Coverage Tax Credit PDF HCTC
ICCE, Order A Transcript PDF ICCE-OAT
ICCE, View Transcript PDF TRA PDF
Identity Protection PIN PDF IPPIN
Identity Theft Tax Refund Fraud Information Sharing PDF IDTTRF-ISAC
Imputed Underpayment Calculator Tool PDF IUCT
Incident Management and Other DSL Treatment PDF IMODT
Income and Family Size Verification PDF  IFSV
Income Verification Express Service Automation PDF COVID IVES RPA
Individual Master File PDF IMF
Individual Master File Document Specific PDF IDOC SPEC
Individual Taxpayer Identification Number Real-Time System PDF ITIN-RTS
Information Reporting and Document Matching PDF IRDM
Information Return Analysis System PDF ISRR
Information Return Processing System PDF IRPS
Information Returns Database PDF IRDB
Information Returns Processing PDF IRP
Information Returns Processing Paper Document PDF IRPPD
Information Sharing & Reporting - Sharing PDF ISRR
Integrated Collection System ICS
Integrated Virtual Learning Platform Project PDF IVLPP
International Business Machines GSS-21 IBM GSS-21
International Compliance Management Model FATCA PDF ICMM-FIR
International Web Applications PDF INTLWebApps
Insolvency Interface Program PDF IIP
Integrated Data Retrieval System PDF IDRS
Integrated Production Model PDF IPM
Integrated Submission and Remittance Processing PDF ISRP
Interactive Tax Assistant/Interactive Tax Law Assistant PDF ITA/ITLA
International Data Exchange Service PDF IDES
Inventory and Classification Database PDF ICDP
Inventory Delivery System PDF IDS
Investigative Data Examination Application PDF IDEA
Investigative Workstations PDF IW
IP Camera System PDF IP Camera
IRS AWS GovCloud NetHub Core Services PDF ANCS
IRS Direct Pay PDF IDP
IRS Integrated Enterprise Portal PDF IEP
IRS Marketing Express PDF IME
IRS Stakeholders, Partnerships, Education and Comm PDF SPECTRM
Issue Based Management Information System PDF IBMIS
Issue Management System PDF IMS
Knowledge Incident/Problem Service and Asset Management PDF KISAM
Late Reply Tool PDF LRT
Large Business and International Workload Identification System PDF LWIS (CMC/CBF/eClassifier)
Law Enforcement eRequest System PDF LERS
LB&I ADCCI Reporting Tableau Site PDF LARTS
LB&I Data and Systems Management Tableau Site PDF  
Lead and Case Analytics PDF LCA
Lead Management - Bank PDF LMB
Lead Management - Blue Bag PDF LMBB
Lead Management – Fraud Referral & Evaluation PDF FRE
Lead Management - Offset Reversal Leads PDF OSRL
Letter and Information Network and User Fee System PDF LINUS
Link and Learn Taxes PDF LLT
Locator Services System - Address Research PDF LSS-ADR
Mail Labels and Media Support PDF MLMS
Ministerial Waiver PDF Min Waiv
Modernized eFile PDF MeF
Modernized Internet Employer Identification Number PDF MOD-IEIN
Modified Employee Plans Exempt Organization Determ PDF MEDS
Multi Employer Certification Application PDF MECA
Municipal Income Tax Levy Program PDF MTLP
Name Search Facility PDF NSF
National Account Profile PDF NAP
National Research Program PDF NRP
Nationwide Tax Forum Online Feedback Form PDF NTFO
Non-Bank Trustee PDF NBT
Nonresident Filing PDF NRF
Notice Delivery System PDF NDS
Notice Print Processing PDF NPP
Notice Review Processing System PDF NRPS
O365 Exchange Online Migration PDF O365 EXO
Office 365 ProPlus PDF OFF-365-PP
Offshore Compliance Initiative PDF OCI
Online Account PDF OLA
Online Notice Review PDF OLNR
Online Payment Agreement PDF OPA
Operations Assistance Request Inventory PDF OAR
Order A Transcript (by Mail) PDF OAT
Partnership Control System PDF PCS
Payer Master File PDF PMF
Payoff PDF PAY
Payment Tracers PDF PT
PDC - ConServes Collections Management Systems PDF
PDC - Performant Recovery Collections PDF PDC-PRC
PDC - Pioneer Credit Recovery, Inc. PDF PDC-PCR
PDC - The CBE Group, Inc. Collection System PDF


PeopleTrak PDF PTrak
Personal Global Positioning System PDF GPS
Photocopy Refunds Program PDF PHOREF
Planning and Programs Inventory Tracking System PDF PITS
527 Political Action Committee/Political Organization Filing and Disclosure PDF 527 PAC-POFD
Portal Account Replacement Tool PDF PART
Pre-Verification Bank API Web Service PDF  
Private Debt Collection Data Transfer Component PDF PDC-PDTC
Program 690-S PDF P 690-S
Project: FTC Delivery of Identity Theft data to IRS PDF 14039-SDT
Railroad Administration Passport PDF RRA PP
Rational Collaborative Lifecycle Management PDF RCLM
Refund Hold Report PDF RHR
Reimbursable Accounts System PDF REACS
Remittance Processing System - Pre-Mainline PDF RPS-PM
Remittance Strategy for Paper Check Conversion PDF RS-PCC
Remittance Transaction Research PDF RTR
Reporting Compliance Case Management System PDF RCCMS
Return Preparer Database PDF RPD
Returns Preparer Inventory On-Line PDF RPVOL
Return Preparer Registration - Identity Verification Service PDF RPR-IVS
Return Review Program PDF RRP
Returns Inventory & Classification System PDF RICS
Return Transaction File Online PDF RTFOL
Robotic Process Automation Small Business Self Emp PDF UC44:Performance Planning
Robotics Process Automation (RPA) Intelligent Autom PDF RPA IA

Safeguards Database PDF

Safeguards DB

Safeguarding Personally Identifiable Information Data Extracts (SPIIDE) automated Data Loss Prevention (DLP) System, DLP PDF DLP
Secure Access Digital Identity PDF SADI
Secure Document Delivery (Wells Fargo System) PDF SDD
Secure Object Repository PDF SOR
Security Audit & Analysis System PDF SAAS
Selection and Analytic Platform PDF SNAP
Service Center Recognition Image Processing System PDF SCRIPS
Service Wide Employment Tax Research System PDF SWETRS
Short Message Service Platform PDF SMSP
Skype for Business PDF SfB
Social Security Administration/Railroad Retirement PDF SSA/RRB-1099
Specialist Referral System PDF SRS
Splunk Enterprise PDF SPLUNK
Square Axway Transfer Service PDF ATS
Standardized IDRS Access Tier II PDF SIA
Standard Corporate Files On-Line (CFOL) Access Protocol PDF SCAP
Standard CFOL Overnight Processing PDF SCOP
State Income Tax Levy Program PDF SITLP
Statistics of Income Distributed Processing System PDF SOI-DPS
Streaming Data Monitoring Tool PDF SDMT
System 7.3 ACA Data Mart PDF SYS 7.3 ACA DATA MART
System 7.5-IT Operational Reporting PDF System 7.5-ITOR
System 61 Business Analytics (BA) PDF System 61 BA
Systemic Advocacy Management System Generation 2 PDF SAMS II
Tax and Tribal Database PDF TTDB
Tax Compliance Check Service PDF TCCS
Tax Refund Offset Program, TRO - Legacy Access Provider, LAP (TRO-LAP) PDF TRO-LAP
Tax Return Database PDF TRDB
Taxpayer Advocate Management Information System PDF TAMIS
Taxpayer Digital Communication - Outbound Notification PDF TDC-ON
Taxpayer Digital Communications PDF TDC
Taxpayer First Act 2201 Income Verification Express Service PDF TFA 2201 IVES
Taxpayer Protection Program PDF   TPP
Tax Litigation Counsel Automated Tracking System PDF TLCATS
Tax Professional Account PDF TAX PRO ACCOUNT
Tax Professional PTIN System PDF TPPS
TEGE Process Automation PDF TEGE Auto
Third Party Contact PDF TPC
TINV-Enterprise Common Service PDF TINV-ECS
Title 31 Non-Banking Financial Institution Database PDF Title 31
TPP IDVerify PDF ID Verify
Tribal Database PDF TDB
United States Residency Certification PDF US CERT
Veterans Employment Tracking System PDF VETS
View Credit, CRD PDF View Credit-CRD
View Debit PDF View Debit
Virtual Service Delivery PDF VSD
Voice Balance Due PDF VBD
Voluntary Disclosure Program PDF e-Trak VDP
Wage/Withholding Only PDF WOW
Web Applications Platform Environments PDF WebApps Platform
Web Currency & Banking Retrieval System PDF WebCBRS
Where is My Refund, Internet Refund Fact of Filing PDF WMR IRFOF RTR
Where's My Amended Return PDF WMAR
Wireless Solutions (WS) Smartphone Devices PDF WSSD
Withholding Compliance System PDF WHCS
yk1 Readiness PDF yk1

Social Media PIAs

Full Title


Facebook - PDF Facebook-YourVoiceAtIRS
IRS Return Preparer Office Facebook Page PDF  
Facebook 2021 - C&L PDF Facebook
GitHub International Data Exchange Service (IDES) PDF GitHub IDES Data Prep
Hootsuite PDF PDF  
Instagram 2021 PDF Instagram
IRS Nationwide Tax Forums (NTF) - Facebook PDF NTF
IRS Nationwide Tax Forums (NTF) - LinkedIn PDF NTFL

LinkedIn ( PDF

LinkedIn 2020 PDF  
Low Income Taxpayer Clinic Toolkit PDF LITC

Medium - PDF

TAS International Taxpayer Rights Conference Microsite PDF ITRC
Taxpayer Advocacy Panel Space PDF
Taxpayer Advocate Service Tax Toolkit PDF TTK
Twitter PDF Twitter
Twitter IRS PDF Twitter IRS

Twitter - PDF


YouTube - PDF YouTube-TASNTA
YouTube 2021 – C&L PDF YouTube

Survey PIAs

Full Title


2019 IRS Nationwide Tax Forum RICS Focus Groups PDF SU-4087
2020 Latino Tax Professionals Association Focus Groups PDF SU-5487
Adjustments Customer Satisfaction Survey PDF CSAT
American Customer Satisfaction Index Survey PDF SU-3898
Appeals Customer Satisfaction Survey PDF SU-4039
Appeals Team Case Conferencing Initiative Survey PDF SU-3965
Automated Collection System (ACS) Customer Satisfaction Survey (CSAT) (Toll-Free IVR) PDF SU-5801
Automated Collection System (ACS) Text Chat Survey PDF SU-3760
Automated Collection System Support (ACSS) Customer Satisfaction Survey (Mail) PDF SU-4004
Automated Underreporter (AUR) Customer Satisfaction Survey (Mail) PDF SU-4001
Campus Correspondence Exam (CCE) Customer Satisfaction Survey (Mail) PDF SU-4002
Chatbot Prototype Moderated Usability Research PDF SU-4443
Compliance Services Collection Operation (CSCO) Customer Satisfaction Survey (Mail) PDF SU-4005
Comprehensive Taxpayer Attitude Survey PDF CTAS
Correspondence Exam Secure Messaging Survey PDF SU-5713
Credential Service Provider (CSP) Usability Research PDF SU-5528
Customer Experience, Expectations & Needs - Cognit PDF SU-4681
Customer Experience, Expectations & Needs Survey PDF SU-4728
EITC Assistant Initial User Testing - Spring 2020 PDF EITC-UT-Spring 2020
Employment Tax Customer Satisfaction Survey PDF BU-16-406
Estate and Gift Tax Customer Satisfaction Survey PDF BU-16-505
Excise Tax Customer Satisfaction Survey PDF BU-16-404
External Customer Satisfaction Survey PDF SU-3856
Federal Employee Tax Compliance Outreach Customer Satisfaction Survey PDF SU-4437
Field Compliance Safety Focus Groups PDF SU-5195
Field Collection Customer Satisfaction Survey PDF SU-4010
Field Exam Customer Satisfaction Survey PDF SU-4011
Gig Economy Worker Focus Groups PDF SU-4432
Injured Spouse Customer Satisfaction Survey PDF SU-4518
Innocent Spouse (ISP) Customer Satisfaction Survey (Mail)  PDF SU-4003
Installment Agreement Create a Short-Term Payment Plan  PDF SU-5768
IRS Individual Taxpayer Burden Surveys PDF ITBS
IRS Online Services Installment Agreement Plan Specific Eligibility Usability Study PDF SU-4483
IRS Procurement Industry Customer Experience Survey PDF SU-3970
IRS Taxpayer Compliance Burden Surveys - Surveys o PDF  TCBS
ITG and TEB Customer Satisfaction Survey PDF SU-4214
LB&I Exam Campaign Survey PDF SU-4889
Life Events Alert Analysis, [LEAA] PDF SU-3806
Low Income Tax Clinic (LITC) Focus Groups PDF SU-5917
MITRE Research Project: Understanding Taxpayer Motivation PDF SU-5653
NTF19 Bringing Taxpayers Back into Filing Compliance PDF SU-4058
NTF19 IRS Field Impersonation and Safety Focus Groups PDF SU-4059
NTF19 Return Preparer Data Security Practices Focus Groups PDF SU-4078
Online Account Usability Testing - October 2019 v2 PDF SU-4627
Online Services Payments Survey - October 2019 PDF SU-4434
Privacy Collection Agency Survey PDF SU-4000
Revised Form W4 Usability Testing PDF SU-3872
Sales Tax Deduction Calculator Redesign Taxpayer User Testing PDF SU-5928
Sales Tax Deduction Calculator Redesign Tax Professional User Testing PDF SU-5929
Secure Access Usability Study PDF SAUS
Services Migration Survey and Interface PDF SU-3783
TAS Customer Satisfaction Survey PDF SU-5616
TAS Tax Forum Focus Groups PDF SU-4090
TAS Website Site Satisfaction Questions PDF SU-5712
Tax Court Settlement Day Participant Evaluation PDF SU-5451
Tax Pro Account User Testing Fall 2020 PDF SU-5556
Tax Pro Authorizations in OLA Round 3 User Test PDF SU-5830
Tax Professionals Focus Groups PDF SOI-509
Taxpayer Authentication Time PDF SU-4558
Taxpayer Digital Communication Survey PDF SU-5755
Taxpayer Digital Communications (TDC) Automated Underreporter (AUR) Survey PDF SU-5618
Taxpayer Experience Survey Focus Groups PDF SU-5545
Taxpayer Experience Survey PDF  SOI-507
TFA 1099 UT Fall 2020 PDF SU-5502
TFA 1099 UT Round 4-5 Fall 2020 PDF SU-5632
Usability Testing-Mediabarn: FY2021-2023 PDF SU-5442
Usability Testing-MITRE: 2020-2022 PDF SU-5599
VITA/TCE Volunteer and Partner Recruitment PDF  
W&I Asian Limited-English Proficient Taxpayers PDF SU-3837
Wage & Investment E-Help Desk Focus Groups PDF SU-5744
Wage & Investment E-help Desk Survey PDF SU-4334

For questions regarding disclosure procedures or to request IRS records and documents, you may contact:

IRS Headquarters Disclosure Office
1111 Constitution Avenue, N.W .
Washington, DC 20224

For questions regarding the Privacy Impact Assessment process at the IRS:

Director, Office of Privacy
Internal Revenue Service
Room 7050, OS:P:PIP
1111 Constitution Ave. NW
Washington, DC 20224

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