This page is for reporting problems experienced when creating or accessing a Free File Fillable Forms account
Support is limited to accounts created to file your current year federal tax return. If your issue involves an account you created for a prior year, we cannot assist you. The best way to find assistance with these other issues is by viewing the IRS Help Page.
If you Contact Us with your Free File Fillable Forms account related problem, please fully describe the problem.
Do not send personal information, such as a Social Security Number or a physical address.
We apologize that it may take a few days to research the issue and provide a response. Please be patient.
If your issue is about something other than Free File Fillable Forms account creation/access, perhaps these links will help.
- IRS Services Guide PDF
- IRS Secure Access
- Free File Fillable Forms Rejected Returns