Account Problems Contact Page


This page is for reporting problems you experience creating or accessing a Free File Fillable Forms account

Support extends to accounts created to file current year federal tax return. If your issue involves a Non-Filer account or an account you created for a prior year tax return, your issue is not in scope and you cannot receive support from the contact link on this page.

When you Contact Us with your Free File Fillable Forms account related problem, please fully describe the problem.

Do not send personal information, such as a Social Security Number or a physical address.

We apologize that it may take a few days to research the issue and provide a response. Please be patient.

If your issue is about something other than Free File Fillable Forms account creation/access, perhaps these links will help.