Below is a sample rejection email. Open your rejection email, copy the error portion (bolded in the sample) and paste it into the search box.
If you have more than one error, copy, paste and search one error at a time.
Sample Rejection Email
Dear Fillable Forms Taxpayer:
We were not able to accept your 2016 federal tax return because of an error.
Your Submission ID is: 90000020160151234567
You will need to fix the error in your return and efile again. If you are unable to fix the error, you will have to print the return and file by mail.
To access your Free File return, sign in at https://www.freefilefillableforms.com
To get help, go to /filing/individuals/free-file-fillable-forms find a solution and efile again. Use the error search tool on IRS.gov. Be sure to copy and paste ALL the text below into the error search box.
Here is your error(s):
Issue :Business Rule X0000-005 - The XML data has failed schema validation. cvc-minInclusive-valid. Value 'Example Only' is not facet-valid with respect to copyandpaste 'Example' for ‘SolutionInDatabasetype’.
The following information may help you determine the form at issue:
Note: The above is not your solution or your reason for rejection. It is only an example of a rejection email. What is bolded above is what you should enter into the Error Search Box from your rejection email.
This email was generated from an automatic system, which is not monitored for responses.