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Beginning of main content
Irs-pia
Contents of Directory irs-pia
| Name |
|---|
| Name | Date | Size | Description |
|---|---|---|---|
| su-4002-pia.pdf | 2020-03-26 09:40:00 | 85.2 KB | Campus Correspondence Exam (CCE) Customer Satisfaction Survey (Mail) (PDF) |
| su-4001-pia.pdf | 2020-03-24 10:57:00 | 72.11 KB | Automated Underreporter (AUR) Customer Satisfaction Survey (Mail) (PDF) |
| su-3898-pia.pdf | 2024-07-12 18:27:00 | 184.04 KB | SU-3898 |
| su-3856-pia.pdf | 2024-07-12 20:22:00 | 148.84 KB | External Customer Satisfaction Survey (SU-3856) |
| su-2476-pia.pdf | 2024-07-12 20:24:00 | 116.79 KB | Injured Spouse Customer Satisfaction Survey |
| su-2181-pia.pdf | 2025-06-05 12:57:37 | 115.27 KB | 2025 IRS Nationwide Tax Forums Written Information Security Plan Interviews |
| su-2180-pia.pdf | 2025-06-05 12:57:52 | 113.19 KB | 2025 IRS Nationwide Tax Forum Internal Revenue Manual (IRM) Usage |
| su-1822-pia.pdf | 2025-05-14 18:10:52 | 132.82 KB | Where’s My Refund (WMR) / Where’s My Amended Return (WMAR) Voicebot Customer Satisfaction Survey PIA |
| su-1815-pia.pdf | 2026-02-03 17:46:44 | 112.39 KB | Direct File Customer Service Experience Survey |
| su-1800-pia.pdf | 2026-02-03 17:47:13 | 114.24 KB | Central Insolvency Operation (CIO) Interviews |
| su-1751-pia.pdf | 2025-06-17 14:27:39 | 111.13 KB | Due Diligence Webinar Survey for Non-Attendees |
| su-1741-pia.pdf | 2025-06-17 14:27:48 | 111.8 KB | Due Diligence Webinar Survey for Attendees |
| su-1683-pia.pdf | 2025-09-04 15:52:12 | 121.32 KB | Centralized Referrals Intake Processing (CRIP) Ad Hoc Recurring Research PIA |
| su-1680-pia.pdf | 2025-09-09 15:26:26 | 109.22 KB | Volunteer Income Tax Assistance (VITA) Generative Artificial Intelligence (GenAI) Chatbot Proof of Concept (PoC) PIA |
| su-1652-pia.pdf | 2025-09-03 16:37:25 | 136.64 KB | Business Tax Account Ad Hoc Recurring Research PIA |
| su-1641-pia.pdf | 2025-09-09 14:37:51 | 128.47 KB | Tax Pro Account Ad Hoc Recurring Research PIA |
| su-1620-pia.pdf | 2025-09-03 16:26:07 | 113.89 KB | 2024 Needs and Engagement Survey for Tax Professionals (NEST) Focus Groups |
| su-1585-pia.pdf | 2025-09-09 15:03:30 | 128.01 KB | Taxpayer Communication Tool Ad Hoc Recurring Research PIA |
| su-1556-pia.pdf | 2025-09-03 16:05:33 | 115.77 KB | 2024 Needs and Engagement Survey of Tax Professionals (NEST) Cognitive Interviews PIA |
| su-1550-pia.pdf | 2025-09-03 12:57:14 | 111.29 KB | 2024 Customer Experience, Expectations and Needs (CEEN) Focus Groups PIA |
| su-1545-pia.pdf | 2025-09-04 17:09:50 | 121.63 KB | IRS.gov Unauthenticated Experiences Ad Hoc Recurring Research PIA |
| su-1534-pia.pdf | 2025-09-09 15:35:15 | 116.14 KB | W&I Reporting Compliance Closed Correspondence Exam PIA |
| su-1530-pia.pdf | 2025-09-09 12:36:38 | 133.18 KB | Media and Publications - 2024 Business Taxpayers Survey PIA |
| su-1529-pia.pdf | 2025-09-09 12:46:31 | 133.05 KB | Media and Publications - 2024 Individual Taxpayers Survey PIA |
| su-1500-pia.pdf | 2025-09-04 16:29:45 | 118 KB | Enrolled Agent Special Enrollment Examination Cust Sat Survey PIA |
| su-1491-pia.pdf | 2025-09-09 13:19:20 | 115.2 KB | Needs and Engagement Survey of Tax Professionals Survey PIA |
| su-1477-pia.pdf | 2026-09-04 16:23:28 | 105.41 KB | Earned Income Tax Credit (EITC) Due Diligence (DD) Survey PIA |
| su-1476-pia.pdf | 2026-02-03 17:44:34 | 111.24 KB | Where’s My Amended Return (WMAR) Survey |
| su-1464-pia.pdf | 2025-09-09 15:43:17 | 104.56 KB | Where's My Refund (WMR) Survey PIA |
| su-1463-pia.pdf | 2025-09-09 14:48:01 | 104.45 KB | Tax Pro Account (TPA) Survey PIA |
| su-1462-pia.pdf | 2025-09-04 16:48:34 | 103.73 KB | Individual Online Account (IOLA) Survey PIA |
| su-1454-pia.pdf | 2025-09-04 17:06:59 | 103.4 KB | IRS.gov Sitewide Survey PIA |
| su-1449-pia.pdf | 2025-09-04 16:19:56 | 117.47 KB | Chatbot personality unmoderated ut 2024 PIA |
| su-1446-pia.pdf | 2025-09-09 13:27:32 | 112.31 KB | Reoccurring Usability Testing 2025 PIA |
| su-1402-pia.pdf | 2025-09-09 15:13:08 | 106.14 KB | VITA GenAI Proof of Concept (usability review portion) PIA |
| su-1401-pia.pdf | 2025-09-04 16:26:13 | 112.14 KB | E-help Desk Focus Groups PIA |
| su-1392-pia.pdf | 2025-09-09 12:50:38 | 132.88 KB | Media and Publications - 2024 Tax Return Preparers Survey PIA |
| su-1375-pia.pdf | 2025-09-10 15:21:49 | 114.13 KB | Individual Online Account In App Notification User Testing PIA |
| su-1365-pia.pdf | 2025-09-10 15:15:42 | 113.62 KB | TSO Taxpayer Interviews PIA |
| su-1357-pia.pdf | 2025-09-03 16:50:40 | 118.19 KB | Business Tax Account (BTA) Entity Authorization PIA |
| su-1351-pia.pdf | 2025-09-04 15:46:47 | 102.75 KB | Business Tax Account (BTA) Survey PIA |
| su-1332-pia.pdf | 2025-09-09 14:44:07 | 113.49 KB | TaxPro Account Business POA_TIA, Link a Business CAF & Manage CAF PIA |
| su-1329-pia.pdf | 2025-09-03 13:24:05 | 108.18 KB | 2024 Nationwide Tax Forum UES Research PIA |
| su-1328-pia.pdf | 2025-09-03 16:32:15 | 119.25 KB | Business Tax Account PIA |
| su-1324-pia.pdf | 2025-09-09 13:23:31 | 114.22 KB | OLS Digital Communication Options PIA |
| su-1303-pia.pdf | 2025-09-04 16:33:21 | 112.43 KB | Increasing Refundable Credit Taxpayer Participation PIA |
| su-1299-pia.pdf | 2026-02-03 17:44:51 | 110.11 KB | Evolving Service Technologies: Enhancing Experience through Electronic Submission and Customer Call Back |
| su-1274-pia.pdf | 2025-09-03 13:12:27 | 107.66 KB | 2024 IRS Nationwide Tax Forum Reasonable Cause Penalty Relief Feedback PIA |
| su-1270-pia.pdf | 2025-08-26 08:11:32 | 108.49 KB | 2024 IRS Nationwide Tax Forum Online Tools Feedback |
| su-1269-pia.pdf | 2025-08-26 08:11:51 | 109.07 KB | 2024 IRS Nationwide Tax Forum Written Information Security Plan Feedback |