What this notice is about
Your tax return shows a different name and/or ID number from the information we have for your account. Please provide more information to us in order to receive your refund.
What you need to do
- Review your identifying information shown on this notice and compare it to your most recent social security card or taxpayer ID card.
- Complete the CP54 response form to explain the discrepancies.
- Include copies of documents to substantiate your name and identifying number.
You may want to
- Contact the Social Security Administration (SSA) to update your records if you have an SSN and any of the following occurred:
- you recently married and are using your spouse’s last name and you did not contact SSA to update your records,
- you legally changed your name without contacting SSA to update your records, or
- your social security number and/or name are different from when you received your social security number.
- Contact the IRS, ITIN Operation, to update your records if you have an ITIN and any of the following occurred:
- you recently married and are using your spouse’s last name and you did not contact IRS to update your records,
- you legally changed your name without contacting IRS to update your records, or
- your ITIN and/or name are different from when you received your CP565, ITIN Assignment Letter.
Frequently asked questions
I sent you my information. When will I get my refund? Once we receive your response form and verify the information you provided, you should receive your refund in 4 to 6 weeks, if the name and ID number you provided match our records. If you don’t hear from us after 6 weeks, you can check the status of your refund on “Where’s My Refund?" .
Tips for next year
Make sure you file using your name and taxpayer ID number (TIN) that was updated by SSA or IRS.