3.24.38 BMF General Instructions 3.24.38.1 Program Scope and Objectives 3.24.38.1.1 Background 3.24.38.1.2 Authority 3.24.38.1.3 Responsibilities 3.24.38.1.4 Program Management and Reviews 3.24.38.1.5 Program Controls 3.24.38.1.6 Terms/Definitions/Acronyms 3.24.38.1.7 Related Resources 3.24.38.1.8 IRM Deviations 3.24.38.2 General Information 3.24.38.2.1 Login and Security 3.24.38.2.1.1 Logging in to Windows 3.24.38.2.1.2 Working with Multiple Windows 3.24.38.2.1.3 Logging on the System 3.24.38.2.1.4 Logging off the System 3.24.38.2.1.5 Changing Your Password 3.24.38.2.2 Data Entry Operations Window 3.24.38.2.2.1 The Menu Bar 3.24.38.2.3 Visual Basic Data Entry Application (VBDEA) 3.24.38.2.3.1 Entry Operator (EOP) Dialog Window 3.24.38.2.3.2 Visual Basic Data Entry Application Screen Display 3.24.38.2.4 ISRP Keyboard 3.24.38.2.4.1 Embedded Keypad 3.24.38.2.4.2 Numeric Keypad 3.24.38.2.4.3 Special Key Characteristics 3.24.38.2.5 Operator Statistics 3.24.38.3 Data Entry Information 3.24.38.3.1 Original Entry (OE) 3.24.38.3.1.1 Block Header — OE 3.24.38.3.1.2 Document Entry — OE 3.24.38.3.2 Key Verification (KV) 3.24.38.3.2.1 Block Header — KV 3.24.38.3.2.2 Verifying Documents — KV 3.24.38.3.2.3 Mixed Data/Missing Section or Document — KV 3.24.38.3.3 Block Edit (BE) 3.24.38.3.4 Instructions — OE, KV and BE 3.24.38.3.4.1 Coding and Editing 3.24.38.3.4.2 MUST ENTER Fields 3.24.38.3.4.3 Mis-Blocked Documents and Documents with a Differing Formats 3.24.38.3.4.4 Correspondence Imaging System (CIS) Returns 3.24.38.3.4.5 Entity Processing 3.24.38.3.4.5.1 E-EIF Check 3.24.38.3.4.6 Excess Data (Field Overflow) 3.24.38.3.4.7 Illegible Data 3.24.38.3.4.8 Zero Balancing 3.24.38.3.4.9 Error Messages 3.24.38.3.4.10 Error Correction 3.24.38.3.4.11 Inserting and Deleting Documents and Sections 3.24.38.3.4.11.1 Inserting and Deleting Documents 3.24.38.3.4.11.2 Inserting and Deleting Sections 3.24.38.3.4.12 End of Block (EB) 3.24.38.3.4.13 Uncompleted Blocks 3.24.38.3.4.14 Common Field Types 3.24.38.3.4.14.1 Document Locator Number (DLN) 3.24.38.3.4.14.2 Check Digit/Name Control 3.24.38.3.4.14.3 Determining the Name Control 3.24.38.3.4.14.4 Taxpayer Identification Numbers (TINs) 3.24.38.3.4.14.5 Date and Tax Period Fields 3.24.38.3.4.14.6 Name Line Entries 3.24.38.3.4.14.7 In Care of Name 3.24.38.3.4.14.8 Street Address 3.24.38.3.4.14.9 Foreign Address 3.24.38.3.4.14.10 City 3.24.38.3.4.14.11 State 3.24.38.3.4.14.12 ZIP Code 3.24.38.3.4.14.13 Computer Condition Code (CCC) 3.24.38.3.4.14.14 IRS Received Date 3.24.38.3.4.14.15 Privacy and Civil Liberties Impact Assessment (PCLIA) / North America Industry Classification System (NAICS) Codes 3.24.38.3.4.14.16 Error Resolution System (ERS) Action Code 3.24.38.3.4.14.17 Money Amounts 3.24.38.3.4.14.18 Remittance/Payment Received 3.24.38.3.4.14.19 Third Party Designee and Discuss with Preparer Check boxes 3.24.38.3.4.14.20 Third Party Designee ID Number 3.24.38.3.4.14.21 Preparer's SSN, Firm's EIN and Preparer's TIN 3.24.38.3.4.14.22 Telephone Numbers Exhibit 3.24.38-1 Abbreviations and Acronyms Exhibit 3.24.38-2 Definitions Exhibit 3.24.38-3 Major City Codes Exhibit 3.24.38-4 Major City Codes (MCCs) for which City/State Generation Fails - Use MCC Exhibit 3.24.38-5 Foreign Country Codes Exhibit 3.24.38-6 BMF ISRP IRMs, Program Numbers and Block Header Validity Checks Exhibit 3.24.38-7 Other ISRP IRMs, Program Numbers and Block Header Validity Checks Exhibit 3.24.38-8 Program Number Look-up Exhibit 3.24.38-9 Standard Abbreviations Part 3. Submission Processing Chapter 24. ISRP System Section 38. BMF General Instructions 3.24.38 BMF General Instructions Manual Transmittal November 18, 2020 Purpose (1) This transmits revised IRM 3.24.38, ISRP System, BMF General Instructions. Material Changes (1) Exhibit 3.24.38-6 Updated tables to 508 compliant. Added Form 1098-F, Form 1098-Q, Form 1099-Q, Form 5498-QA. Removed Form 8487, Form W-2. Corrected Form 5198 ESA to Form 5498-ESA .IPU 20U0707 issued 06-17-2020 (2) Exhibit 3.24.38-7Updated tables to 508 compliant. IPU 20U0707 issued 06-17-2020 (3) Editorial changes and updates were made throughout this IRM. Effect on Other Documents IRM 3.24.38 dated October 30, 2019 (effective date January 1, 2020), is superseded. The following IRM procedural updates have been incorporated into this IRM: IPU 20U0707 issued 06-17-2020 Audience Data Conversion Operations Effective Date (01-01-2021) James L. Fish Director, Submission Processing Customer Account Services Wage and Investment Division 3.24.38.1 (10-30-2019) Program Scope and Objectives Purpose: provides instructions for transcribing Business Master File (BMF) returns, documents, and vouchers through Integrated Submission and Remittance Processing (ISRP) into the Generalized Mainline Framework (GMF) and other systems Audience: Data Transcribers perform original or key verification entry from tax documents, images, or other sources. Quality Reviewers perform reviews of original entry and key verification. Policy Owner: Director, Submission Processing Program Owner: Paper Processing Branch, Mail Management/Paper Processing Section. Primary Stakeholders: Other areas that may be affected by these procedures include (but not limited to): Accounts Management (AM) Chief Counsel Compliance Information Technology (IT) Programmers Large Business and International (LB&I) Small Business Self-Employed (SBSE) Statistics of Income (SOI) Submission Processing (SP) Taxpayer Advocate Service (TAS) Tax Exempt and Government Entities (TEGE) Program Goals: The goal of this program is to correctly transcribe paper Business Master File tax returns and related documents for further processing using the instructions in this IRM. The instructions contained in this book are used when transcribing paper returns. 3.24.38.1.1 (10-30-2019) Background This section of the IRM provides general instructions for utilizing the ISRP system to transcribe data from a variety of forms listed in IRM Exhibit 3.24.38-6 and how to utilize the ISRP system to perform quality review. 3.24.38.1.2 (01-01-2018) Authority The following provide authority for the instructions in this IRM to be performed in support of completing compliance functions to make credits or refunds of any internal revenue tax, processing of non-revenue forms, and administrative support forms Title 26 of the United States Code (USC) or more commonly known as the Internal Revenue Code (IRC). All Policy Statements for Submission Processing are contained in IRM 1.2.1, Servicewide Policies and Authorities, Policy Statements for Submission Processing Activities: Code sections which provide the IRS with the authority to issue levies. Congressional Acts which outline additional authorities and responsibilities like the Travel and Transportation Reform Act of 1998 or the Tax Reform Act of 1986. Policy Statements that provide authority for the work being done. 3.24.38.1.3 (01-01-2018) Responsibilities The Campus Director is responsible for monitoring operational performance for their campus. The Operations Manager is responsible for monitoring operational performance for their operation. The Team Manager/Lead is responsible for performance monitoring and ensuring employees have the tools to perform their duties. The Team Employees are responsible to follow the instructions contained in this IRM and maintain updated IRM procedures. 3.24.38.1.4 (01-01-2018) Program Management and Reviews Program Effectiveness is measured using the following: Embedded Quality Submission Processing (EQSP) Balanced Measures Managerial reviews Annual Review: Federal Managers Financial Integrity Act (FMFIA) 3.24.38.1.5 (01-01-2018) Program Controls Quality Review conducts a statistical valid sample size review of completed work to ensure IRM guidelines are followed. 3.24.38.1.6 (01-01-2018) Terms/Definitions/Acronyms For Terms, Definitions, and Acronyms, visit Exhibit 3.24.38-1 Abbreviation and Acronyms. 3.24.38.1.7 (11-18-2020) Related Resources The following table lists related sources Resource Link/Title Submission Processing Design Center https://program.ds.irsnet.gov/sites/WILESPInstCrnr/SitePages/Home.aspx Servicewide Electronic Research Program (SERP) http://serp.enterprise.irs.gov/ Integrated Automation Technologies (IAT) https://organization.ds.irsnet.gov/sites/WiMttIat/home/default.aspx 3.24.38.1.8 (01-01-2018) IRM Deviations IRM deviations must be submitted in writing following instructions from IRM 1.11.2.2, Internal Management Documents System - Internal Revenue Manual (IRM) Process, IRM Standards, and elevated through appropriate channels for executive approval. 3.24.38.2 (01-01-2016) General Information This section provides instructions for using the ISRP system. 3.24.38.2.1 (01-01-2016) Login and Security This section provides instructions for logging on and off. 3.24.38.2.1.1 (10-30-2019) Logging in to Windows Press <Ctrl>-Del to begin logging in to the Windows environment. An Authorized Government Use Only screen will display. Be sure to read the entire message. If you are not authorized to use the system, do not continue logging in. If you are authorized, press "OK" to continue. Insert your Smart Identification (SmartID) card into the card reader attached to your computer. Note: The card reader may be built into the keyboard or attached as a separate USB device. Input your Personal Identification Number (PIN) and hit <Enter> to log in to Windows. 3.24.38.2.1.2 (10-30-2019) Working with Multiple Windows The Windows environment allows you to have multiple windows open and switch between them as needed. For example, you can have the ISRP application open in one window with the SERP IRM via Internet Explorer open in another. When open, the ISRP application will take up your entire monitor in a "full screen" mode. However, you can still switch between currently open windows or open a new window while in the ISRP application. Open anew window/application can be opened within the ISRP application by hitting the <Windows> key on your keyboard (lower left corner in between the <CTRL> and <Alt> keys). Hitting this key opens the Windows Start menu and allows you to search for and select open other windows/applications. Select open windows using <Alt>-Tab on your keyboard. Hit <Alt-Tab> together to open the window selection screen. While continuing to hold down <Alt>, hit <Tab> to move forward through available windows. When you’ve selected the desired window, release the <Alt> key and the selected window will display. 3.24.38.2.1.3 (01-01-2016) Logging on the System Logging on the ISRP system requires a valid User Name and a password. The User Name identifies the type of user as an Entry Operator (EOP), Quality Review Operator (QR), Supervisory Operator (SOP), or Systems Administrator (SA). See Figure 3.24.38-1 below for picture of the ISRP Log In screen. Figure 3.24.38-1 This is a picture of the Logon Information Window. Please click here for the text description of the image. Log on the ISRP system as follows: Press <Ctrl>+<Alt>+<Delete>. Press <Enter> when the "Warning!" security window appears. The "Logon Information" window then appears with the cursor in the User Name field. The login fields will appear with the following prompts: User name Password Log on to Type in your User Name. Press <Tab>. The cursor will move to the Password field. Type in your password. An asterisk (*) will appear for each character typed. Press <Enter>. If you log in as an EOP or Quality Review (QR), the Data Entry Operations Window appears. If you log in as a SOP, the Supervisory Functions window appears. 3.24.38.2.1.4 (01-01-2016) Logging off the System Be sure to exit the Visual Basic Data Entry Application (VBDEA) properly before logging off when entering or verifying document data by pressing <F9> twice. A confirmation message will appear: "CONFIRM APPLICATION EXIT?" , enter "Y" . The Data Entry Operations Window appears. To logoff from the Data Entry Operations Window: Press <Ctrl>+<Alt>+<Delete>. Click the Logoff button on the Security Dialog Window. Figure 3.24.38-2 This is a picture of the Security Dialog Window. The window has the Microsoft's Windows logo, operators name, current date and current time. The window also has six buttons which are: Lock ComputerLog OffShut DownChange PasswordTask ManagerCancel Please click here for the text description of the image. 3.24.38.2.1.5 (01-01-2016) Changing Your Password For security reasons, ISRP passwords are set to expire under certain conditions. When your password expires, change the password as instructed on the screen. Always pick a unique password that you can remember and that cannot be guessed by others. Never write down your password. You may change your password at any time even if it has not expired. To change a password that has not expired: Press <Ctrl>+<Alt>+<Delete>. Select Change Password button on the Windows Security dialog. Enter current password in the Old Password box. Press <Tab>. Enter new password in the New Password box. Press <Tab>. Enter new password in the Confirm New Password box. Select the OK button. 3.24.38.2.2 (01-01-2016) Data Entry Operations Window After successfully logging in as an EOP, the Data Entry Operations window appears. SOPs may also display the Data Entry Operations by selecting "eop-applications" from the Start menu. The window consists of the following components: The Title bar which displays the name of the window. The Menu bar which provides pull-down menu choices (detailed below) for access to ISRP functions. Tool bar which displays a printer icon and a Help icon. Status bar which indicates if the Num Lock Key is activated. Figure 3.24.38-3 This is a picture of the Data Entry Operations Window which consists of: The Title bar that displays Data Entry Operations.The Menu bar which displays: (1) File (2) View (3) Original Entry (4) Key Verification (5) Block Edit (6) OnLine Grader (7) OPSTATS Reports (8) Window (9) HelpThe Tool bar which displays a printer icon and a Help icon.The Status bar that indicates if the Num Lock key is activated. Please click here for the text description of the image. 3.24.38.2.2.1 (01-01-2016) The Menu Bar There are two ways to access the menu bar: Press <Alt> and the underlined letter(s) of the menu option(s); or Press <F10>, arrow to the selected function and press <Enter>. Selecting a menu title opens a pull-down menu. The user can select the appropriate menu option to perform the desired function. The following are the menu choices available to the operator: File→Delete — Closes the currently displayed report window. File→Print — Prints the currently displayed report. File→Print Setup. — Allows a printer to be specified for printing reports. View→Toolbar — Allows the Toolbar to be toggled on and off. View→Status Bar — Allows the Status Bar to be toggled on and off by pressing <Enter>. Original Entry→OE→New — Allows initial entry of a block. Original Entry→OE→Resume — Allows resumption entry of a partially entered block. Original Entry→OET — Allows original entry of any ISRP program in a training mode. *Original Entry→OEK→OEK for KVT→New — Allows initial entry of a block for use in KVT (see below). *Original Entry→OEK→OEK for KVT→Resume — Allows resumption of entry of a partially entered block for use in KVT (see below). *Original Entry→OEK→OEK for OLG→New — Allows initial entry of a block for use in OLG (see below). *Original Entry→OEK→OEK for OLG→Resume — Allows resumption of entry of a partially entered block for use in OLG (see below). Key Verification→KV→New — Allows initial Key Verification of a block. Key Verification→KV→Resume — Allows resumption of Key Verification of a partially verified block. Key Verification→KVT — Allows key verification of any ISRP program in a training mode. Block Edit — Allows editing of a block that has been completed. Online Grader→Practice Exercises with Feedback — Allows entry of practice blocks with immediate on-screen feedback when errors are made. Online Grader→Practice Blocks — Allows entry of practice blocks with a report of errors displayed on the screen at the conclusion of the block. Online Grader→Run for Grade — Allows entry of practice blocks with a printed report of errors generated. Online Grader→Keyboard Drill — Allows entry of practice data with a printed report of errors generated. OPSTATS Report — Generates the operators current Operator Statistics Window — Lists open windows Help — Not enabled in ISRP Menu choices marked with an asterisk (*) are used by Course Developers or other operators designated by management. 3.24.38.2.3 (01-01-2016) Visual Basic Data Entry Application (VBDEA) The application used for data entry in the ISRP system is Visual Basic Data Entry Application (VBDEA). 3.24.38.2.3.1 (01-01-2016) Entry Operator (EOP) Dialog Window VBDEA data entry screens are accessed by selecting an operation from the drop-down menus in the Data Entry Operation window as described in Exhibit 3.24.38-2. After selection of a menu option, the EOP Dialog window appears. If you have just ended a block, the program number of the block just entered will already be displayed and must be changed if the next block is a different program. See Figure 3.24.38-4 below for picture of the EOP Dialog window. Figure 3.24.38-4 This is a picture of the EOP Dialog window which is used to access a block of work. The window displays boxes where the operator enters the Program Number, Alphanumeric Block Control (ABC) number and Supervisory Operator (SOP) ID. Please click here for the text description of the image. 3.24.38.2.3.2 (11-18-2020) Visual Basic Data Entry Application Screen Display The VBDEA Screen Display contains four components. From top to bottom, they are the Input Area, General Purpose Display Area, Status Bar Area or Status Line, and Function Key Area. See Figure 3.24.38-5 below for picture of the Data Input Display screen. Figure 3.24.38-5 This is a picture of the Data Input Display Screen which consists of the Input, General Purpose Display, Status Bar, and Function Key Areas. The Input Area will display the screen prompts and boxes where the operator will enter the data from the tax returns. The General Purpose Display Area will display an error message when received. The Status Bar displays the current status, program number, ABC, and Section number being transcribed. The Function Key Area will display any active function keys and their meaning. Please click here for the text description of the image. The Input Area contains the fields in which the document data is entered by the operator. Color is used to distinguish certain field characteristics: Data Input Display Color Type Green MUST ENTER Pink Enter/Minus (Positive/Negative) Yellow MUST ENTER and Enter/Minus (Positive/Negative) Grayed-out No entry allowed, such as the Remittance field on a non-remit return. The General Purpose Display Area displays error messages, pop-up boxes, or informational messages. The Status Bar Area (Status Line) displays the current operation and location in the block. It contains the following fields: Status: the operation being performed (OE, KV, and BE) Type: the program number ABC: the Alphanumeric Block Control number for the current block DSN: the current document's serial number (blank if block header) Section Number: the current section number or "Blk Hdr" if block header The Function Key Area displays function keys available to the operator based on the field the cursor is in. Function Key use is described in the subsection Special Key Characteristics, IRM 3.24.38.2.4.3. 3.24.38.2.4 (01-01-2016) ISRP Keyboard The ISRP Keyboard has three types of keys: Function Keys - located on the top of the keyboard and numbered <F1> to <F12>. Typewriter Keys - located under the function keys. Numeric Keys - located on the right side of the keyboard. 3.24.38.2.4.1 (01-01-2016) Embedded Keypad The embedded keypad refers to a set of non-numeric keys in the right portion of the main part of the keyboard that can be used to enter numbers in certain fields. The embedded keypad is automatically activated for numeric fields and manually activated by pressing <Shift> in other fields. 3.24.38.2.4.2 (01-01-2016) Numeric Keypad The numeric keypad is the set of 17 numeric and non-numeric keys located on the far-right end of the keyboard. The <Num Lock> button on the numeric keypad is automatically activated when you log onto ISRP. Do not turn it off. If you should accidentally turn <Num Lock> off, press <Num Lock> to turn it back on. 3.24.38.2.4.3 (01-01-2016) Special Key Characteristics Various functions unique to VBDEA are assigned to function keys and certain other keys on the ISRP keyboard. Specific functions vary depending on the processing mode and current field. The three processing modes are: Append/Edit Mode allows the operator to add documents and sections to a block. It is the default mode for OE. Command Mode allows the operator to move within the block and insert, delete, or edit sections and documents. Verify Mode is used in KV and allows the operator to verify OE data by re-keying the data on a field-by-field basis. Use of the keys in each of the modes is described in the table below.Special Key Characteristics KEY MODE: APPEND/EDIT (OE and BE) MODE: COMMAND (OE, BE and KV) MODE: VERIFY (KV) <F1> Moves the cursor to the previous field without erasing characters that have been entered. Moves the cursor to the previous section in all sections except the block header. Moves the cursor to the previous field without erasing characters that have been entered. <F2> Moves the cursor to the next field and erases any characters that have been entered. Moves the cursor to the next section except in the last entered section. Moves the cursor to the next field and erases any characters that have been entered. <F3> Moves the cursor to the previous field and erases any characters that have been entered. Changes Mode to Append/Edit allowing data to be entered and/or edited in the currently displayed section. Moves the cursor to the previous field and erases any characters that have been entered. <F4> Returns to Append Mode in the last document entered in the block. Returns to next document to be key verified. <F5> Duplicates data from the same field in the previous document and moves the cursor to the next field. Initiates a search to find a document and section within the block. Duplicates data from the same field in the previous document and moves the cursor to the next field. <F6> Moves the cursor to the next MUST ENTER field in the current section. (The cursor will skip any MUST ENTER field if it already has data present.) If no MUST ENTER field is present, the cursor moves to the prompt for the next section. Moves the cursor to the next Must Verify field in the current section. (The cursor will skip any Must Verify field if it already has data present.) If no Must Verify field is present, the cursor moves to the prompt for the next section. <F7> Clears and overrides an error message, if allowed, and moves the cursor to the next field. Deletes a section or document within a block except for the block header. If in Section 01, it will delete the document. Clears and overrides an error message, if allowed, and moves the cursor to the next field. <F8> Displays the previously entered section. To finish viewing the section and return to the current section, the operator enters "Y" in the "DONE VIEWING PREVIOUS SECTION?" confirmation box. Inserts section into the current document. Displays the data entered in OE for a field. To continue verifying the field, the operator enters "Y" in the "DONE VIEWING OE VALUE?" confirmation box. <F9> Accesses Command Mode. If in the Block Header, it exits the block. Also used to clear error messages. Exits the application. Accesses Command Mode. If in the Block Header, it exits the block. Also used to clear error messages. <F10> Clears the field. The cursor remains in the field. Clears the field. The cursor remains in the field. <F11> Enters "PO BOX" in an address field. For all sections except the block header and first document, moves back to the same section in the last document where that section exists. Enters "PO BOX" in an address field. <F12> Fills a zero-filled field with question marks (???) and moves the cursor to the next field unless in the Block Header. If in the Block Header, clears all fields except the ABC field. For all sections except the block header and last document, moves to the same section in the next document where that section exists. Fills a zero filled field with question marks (???) and moves the cursor to the next field unless in the Block Header. If in the Block Header, clears all fields except the ABC field. <Alt>+<F2> Displays the previous section. To finish viewing the section and continue verifying the current section, operator enters "Y" in the "DONE VIEWING PREVIOUS SECTION?" confirmation box. <Alt>+<F8> Inserts a document Shows the KV operator the data previously entered in OE for the current section. To continue verifying the section, the operator enters "Y" in the "DONE VIEWING OE VALUES?" confirmation box. <Alt>+<F10> Deletes End of Block (Block Edit only). <Alt>+<F12> Displays field-level help in a pop up box that remains displayed until the operator clears it by pressing <Enter>. Displays field-level help in a pop up box that remains displayed until the operator clears it by pressing <Enter>. <Alt>+<H> Displays field-level help in a pop up box that remains displayed until the operator clears it by pressing <Enter>. Displays field-level help in a pop up box that remains displayed until the operator clears it by pressing <Enter>. <Enter> Moves the cursor to the next field. Moves the cursor to the next field. <Home> Moves the cursor to the first position of the Section Number field. Moves the cursor to the first position of the Section Number field. <Delete> Deletes section or document within a block except for the block header. If in Section 01, deletes the document. <Page Up> Moves to the previous section for all sections except the block header. If the operator has entered any characters in the section, it will prompt the operator for an edit cancellation confirmation. Once the cancellation is confirmed, the previous section is displayed. Moves to the previous section for all sections except the block header. Moves to the previous section for all sections except the block header. If the operator has entered any characters in the section, it will prompt the operator for an edit cancellation confirmation. Once the cancellation is confirmed, the previous section is displayed. <Page Down> Moves to the next section. If the operator has entered any characters in the section, it will prompt the operator for an edit cancellation confirmation. Once the cancellation is confirmed, the next section is displayed. Moves to the next section for all sections except the last section entered. Moves to the next section. If the operator has entered any characters in the section, it will prompt the operator for an edit cancellation confirmation. Once the cancellation is confirmed, the next section is displayed. <↑> (up arrow) Moves the cursor to the previous field without erasing characters that have been entered. Moves to the previous section for all sections except the block header. Moves the cursor to the previous field without erasing characters that have been entered. <↓> (down arrow) Moves the cursor to the next field and erases any characters that have been entered. Moves to the next section for all sections except the last section entered. Moves the cursor to the next field and erases any characters that have been entered. <→> (right arrow) Moves the cursor one position to the right within the current field without erasing any characters. If the cursor is in the last position of the field, the cursor moves to the first position of the next field. Moves the cursor one position to the right within the current field without erasing any characters. If the cursor is in the last position of the field, the cursor moves to the first position of the next field. <←> (left arrow) Moves the cursor one position to the left within the current field without erasing any characters. If the cursor is in the first position of the field, the cursor moves to the last position of the previous field. Moves the cursor one position to the left within the current field without erasing any characters. If the cursor is in the first position of the field, the cursor moves to the last position of the previous field. <*> (asterisk) on numeric keypad Moves the cursor to the next MUST ENTER field in the current section. (The cursor will skip any MUST ENTER field if it already has data present.) If no MUST ENTER field is present, the cursor moves to the prompt for the next section. Moves the cursor to the next Must Verify field in the current section. (The cursor will skip any Must Verify field if it already has data present.) If no Must Verify field is present, the cursor moves to the prompt for the next section. <+> (plus sign) on numeric keypad Enters double zero ("00" ) Enters double zero ("00" ) <-> (minus sign) on numeric keypad or in row of numeric keys Enters data as a negative amount. Enters data as a negative amount. </> (forward slash) on numeric keypad Inserts the letter "P" in the Preparer Taxpayer Identification Number (PTIN) field. Inserts the letter "P" in the PTIN field. <Shift>+<6> in row of numeric keys (not keypad) Inserts the character "<" , commonly called a caret or bracket in ISRP. Inserts the character "<" , commonly called a caret or bracket in ISRP. 3.24.38.2.5 (10-30-2019) Operator Statistics The Individual OPSTATS Report is a display that shows the operators production statistics for the current shift. To view the report, select OPSTATS Report from the Data Entry Operations window and press <Enter>. To remove data from the screen, press <ALT>+<F> and <Enter>. Note: Do not use data shown in the report for time reporting purposes. Fields displayed in the OPSTATS window are as follows: EOP — User ID of the EOP requesting the report. PROGRAM — Program(s) worked during the shift. KS — Total keystrokes for the program/operation. KS/HR — Keystrokes per hour for the program/operation. DOCS — Total documents entered for the program/operation. (Block Headers are counted as documents.) D/HR — Documents per hour for the program/operation. CHARS — Total alphanumeric and special characters entered for the program/operation. CHAR/DOC — Characters entered per document for the program/operation. E-TIME — Total time spent in the program/operation. Note: The KS, KS/HR, DOCS, D/HR, CHARS, CHAR/DOC, and E-TIME columns appear three times, once for each operation (OE, KV, and BE). 3.24.38.3 (01-01-2016) Data Entry Information Data entry is accomplished using Original Entry (OE), Key Verification (KV) and Block Edit (BE). 3.24.38.3.1 (01-01-2016) Original Entry (OE) This section provides instructions for the Original Entry (OE) of data into the ISRP System for processing. This data is transcribed by EOPs from blocks of documents. The OE function consists of OE New and OE Resume. OE New is used when first starting to enter a block. OE Resume is used to resume entering a block that was exited prior to entering all documents in the block. Detailed instructions for transcribing different types of documents are located in the document-specific IRMs. During OE, the system does the following: Checks program number and tax class/document code/transaction/MFT code year combinations to assure that the type of block is valid. Sequence checks all document serial numbers and section numbers within documents. Assures that the section number entered is valid for the document being transcribed. Determines if all systematically required sections for a given document have been entered. Zero balances the interrelated money amounts. Specific input sections are subjected to a zero-balance routine in which the combination of all positive and negative amounts should equal zero within given tolerances. Checks entries between two lines or between a line and a section for missing data. Validates the TIN against the Check Digit to ensure both are transcribed correctly. Determines if the information entered for a field is valid (i.e., alpha, numeric); if a field must contain data (i.e., Social Security Number (SSN), Employer Identification Number (EIN); if a field must be filled (i.e., SSN, EIN); or if a field contains too many characters (overflow). To access a block for Original Entry (OE) of work use the following instructions. IF THEN You are starting OE of a new block, Select Original Entry→OE→New Enter program number. Press <Tab> Enter ABC. Press <Tab>. Enter SOP ID if different from your SOP ID. Select OK or press <Enter>. You are resuming OE of a block that has been partially entered, Select Original Entry→OE→Resume Enter ABC. Press <Tab>. Enter SOP ID if different from your SOP ID. Select OK or press <Enter>. Note: If a locked block message appears, contact the manager. The manager must release the block at the workstation. 3.24.38.3.1.1 (01-01-2016) Block Header — OE Visually compare the Document Locator Number (DLN) of Form 813, Form 1332, or Form 3893 with the DLN on the first document of the block before entering the block. If the DLNs do not match, refer the block to the supervisor or lead. Enter the program number, ABC, and SOP ID in the EOP Dialog window. The block header screen display appears. The Block Header Display is shown below. Figure 3.24.38-6 This is a picture of the Block Header Display Screen which consists of the Input, General Purpose Display, Status Bar, and Function Key Areas. The Input Area will display the screen prompts and boxes where the operator will enter data for the block header. The General Purpose Display Area will display an error message when received. The Status Bar displays the current status, program number, ABC, and Section number being transcribed. The Function Key Area will display any active function keys and their meaning. Please click here for the text description of the image. The system displays the entered ABC and Program Number. (If you entered an incorrect ABC or Program Number in the EOP Dialog window, exit the block header and start over by pressing <F9> then answering "Y" to the confirmation message "Cancel Block and Exit Application? All Data will be Lost!" .) Enter remaining fields as instructed. The block header display for transcribing tax returns contains the following prompts/fields: ABC- The Alphanumeric Block Control number is a three-character code assigned to a block to track it during processing. This field cannot be entered or changed. It is generated by the system. DLN- The Document Locator Number is the 12-digit number that uniquely identifies a block. Enter the first eleven digits. The twelfth (12th) digit is generated by the system. If the generated digit is incorrect, enter the correct digit. BATCH- The Cart Batch Number identifies the cart on which the block is located. COUNT- The Count is the number of documents in the block. CR- The Credit amount is the sum of all the credit amount fields for the entire block. DB- The Debit amount is the sum of the debit amount fields for the entire block. TRCODE- The Transaction Code is a three-digit code used to identify activity on a taxpayer's account. TRDATE- The Transaction Date is an eight-digit number in MMDDCCYY format that corresponds to the date the document remittance is received by the IRS. MFT- The Master File Tax Code is a two-digit number that identifies the specific type of account to which a transaction is to be posted. SECAMT- Secondary Amount is the sum of the secondary amount fields for the entire block. If there is no entry in this field, the system zero-fills the field. SOURCE- The Source Code indicates the type of re-entry documents in the block. YEAR- The Year is the last digit of the year for which the documents are to be applied. PRIOR YEAR- Prior Year indicates that the documents are for a year prior to the current processing year. If there is no entry in this field, the system zero-fills the field. RPS- The RPS Indicator identifies that RPS processing has been performed for remittances associated with the block of documents. If you receive a "Block mismatch" error message, correct any transcription errors. If you still receive the error message, make sure the data is valid by checking the tables in Exhibit 3.24.38-6 and Exhibit 3.24.38-7. If the data is invalid, notify the supervisor or lead. If you receive a "Block exists" error message, correct any transcription errors. If you still receive the error message, notify the supervisor or lead. 3.24.38.3.1.2 (01-01-2018) Document Entry — OE After the block header information has been entered, the first section of the first document in the block is displayed. Enter data as instructed in the document-specific IRM. If the DLN is illegible, refer the block to the supervisor. If Section 01 is not completed, the block will not be stored on the system. Once Section 01 of the first document has been entered, the block can be resumed later. Note: If there is more than one form in the document, enter the first form only. After each field has been entered press <Enter>, if necessary, to move to the next field. If no data is present for a field, press <Enter> unless another action is specified. If there is no additional data to be entered for the section, press <F6>/<*>. The Section Number field (Prompt "SECT" ) will be displayed. No entry should be made for sections where no data is present for any element in that section. Overlay the section number with the next section containing data. Note: Code and Edit is instructed to edit a slash on any blank form or schedule. However, this does not mean that a section in ISRP should not be transcribed if the information is provided on an attachment. EOPs must transcribe any information from an attachment. When you have entered all data from the document, enter "D" (End of Document) in the Section Number field to end the document. If you enter data in the last field of the last section of the document, the document will end automatically. Continue entering documents in the block in ascending serial number sequence (00, then 01, etc.). In a normal block, if the document serial number is not one number greater than the previous document, the system will display the error message "OUT OF SEQUENCE" or "NON ASCENDING" . If either of these messages is received: If you entered an incorrect serial number, correct the serial number and continue. If the serial number is correct, check the block for the missing document(s) and replace any document found out of sequence in the block. If the document expected by the system is missing from the block, overlay the generated serial number with the correct number for the next document and press <F7>. This will allow the out of sequence document to be entered. Notate MISSING on the batch header sheet in the space to the right of the missing document number. If the document has a duplicate Document Locator Number (DLN), or the DLN is missing, remove the document from the block and give it to your supervisor or lead. Note: If you are entering a Re-entry block, the system will accept non-sequential serial numbers without displaying the "OUT OF SEQUENCE" error message. If an incorrect or non-ascending serial number was entered, the system will display the error message repeatedly until the entry is corrected. After entering all documents in the block and if there are fewer than 100 documents, enter "EB" (End of Block) in the Section Number field to end the block. If there are 100 documents, the block ends automatically. After you have ended the block, you must access the Block Edit operation if you need to make any corrections to the block. If there are 100 documents in the block, you must make the corrections in the Block Edit operation. If the block contains fewer than 100 documents, you may make the corrections in the Block Edit operation or you may delete the End of Block by pressing <Alt>+<F10>, exit Block Edit operation and use OE Resume to make the corrections. 3.24.38.3.2 (01-01-2016) Key Verification (KV) This section provides instructions for Key Verification (KV) of documents in which operators verify data previously transcribed into the ISRP system. The KV function consists of KV New and KV Resume. KV New is used when first starting to verify a block. KV Resume is used to resume verifying a block that was exited prior to verifying all documents in the block. Detailed instructions for transcribing different types of documents are located in document-specific IRMs. Key Verification (KV) takes place after a block has been completed in OE and consists of re-keying certain portions of the data that was entered during OE to ensure that accurate data is passed forward from ISRP to other systems for further processing. When there is a difference between the KV entry and the OE entry, the system signals the operator to make corrections as necessary. All block headers require KV. KV of other data in the block is determined by programming requirements and criteria set by SOPs. An operator must not verify a block of work that he/she previously entered unless authorized by management. To access a block for KV of work use the following instructions.Key Verification (KV) IF THEN You are starting KV of a block for which no KV has been performed, Select Key Verification→KV→New Enter ABC. Press <Tab>. Enter SOP ID if different from your SOP ID. Select OK or press <Enter>. If you are resuming KV of a block that has been partially verified, Select Key Verification→KV→Resume Enter ABC. Press <Tab>. Enter SOP ID if different from your SOP ID. Select OK or press <Enter>. Note: If a locked block message appears, contact the manager. The manager must release the block at the workstation. 3.24.38.3.2.1 (01-01-2016) Block Header — KV After selecting key verification, enter the ABC and SOP ID of the block to be verified in the EOP Dialog window. If for any reason the block is not available for KV, the error message "Cannot KV this block. See your manager." will be displayed. Take the following action: Check the display to be sure the ABC and SOP ID were entered correctly and correct as necessary. If you entered the data correctly, refer the block to the supervisor or lead for further action. Enter the block header information using the appropriate instructions. Enter the DLN for the block header from the first document of the block. Enter the remaining data for the block header. You can correct any data in the Block Header except the ABC. If the data you enter matches the OE operator entry, the system will display the first section of the first document of the block if full KV is set for the block. If the block is set to KV, the message "ALL SECTIONS VERIFIED" will appear and you will be placed in Command Mode. A field that has been generated will not have to be entered after initial verification of the field unless you change the data. However, fields that are populated from Document "00" will require the operator to press <Enter> to accept the data that is displayed. If you enter an "RB" (reject block) in the section number field during KV, a prompt will appear asking "ARE YOU SURE?" . If you enter "N" , you can resume KV without any effect. If you enter "Y" , the block will be marked for rejection at that point even though the message "UNVERIFIED RECORDS — EXIT ANYWAY?" is displayed. 3.24.38.3.2.2 (01-01-2016) Verifying Documents — KV Documents are verified one section at a time in ascending serial and section number sequence. Not all sections are required to be verified and some sections are only required to be verified if the section failed the zero-balance routine. Sections that require validation are as follows: The first section of every document input by Original Entry. All sections that fail the zero-balance routine. Systemically required sections that were not input during Original Entry. If the result of the entity check during OE was a short entity, the Check Digit, Name Control and TIN fields will be bypassed with the Check Digit and TIN displayed. No entity check will be performed. If the OE entry is incorrect, you can back up to the incorrect field(s) and correct the data. The system will then perform an entity check. During KV you can insert a document that was omitted during OE. The system will display the section number. All other fields will appear as blanks. A required section that was not entered by the OE operator will be displayed for any corrective action. If there is no data present, press <Enter>. Entry and comparison of the last field required to be verified will end the document and the next document of the block to be verified will appear. 3.24.38.3.2.3 (01-01-2016) Mixed Data/Missing Section or Document — KV The KV Operator can indicate that entity and data sections are mixed within a block by overlaying the section number with "MI" . If after verification of at least 10 documents the KV Operator determines that the data is still mixed, the block may be rejected only with the supervisor's concurrence. The mixed data indication causes the block to be rejected by the system during end of shift processing. If the system expects a serial number that is not in the block or one that should not be in the block (i.e., an extra document), examine the control form and documents within the block to determine: if the document requested by the system is an extra document entered by the OE EOP. If so, delete the document. if the document is missing from the block (document has either been withdrawn or lost after original entry). If so, enter "MS" in the section number. Each Section number for the missing document must have the "MS" overlaid in the Section Number field. 3.24.38.3.3 (01-01-2016) Block Edit (BE) Block Edit is used by EOPs to do searches and corrections. It is used by Quality Reviewers to review work. BE allows access to any block that has not been sent forward from ISRP for further processing. To access a block for Block Edit, use the following instructions. IF THEN editing or reviewing a block already in the system, Select Block Edit Enter ABC. Press <Tab>. Enter SOP ID, or Instead of entering the ABC and SOP ID, you may enter the block DLN. Select OK or press <Enter>. EOPs can select a block of work for Block Edit when the block is in the following statuses: OE Partial OE Complete KV Partial Format Pending Format Complete If the block is in OE Partial and the operator performing BE ends the block (EB), the status of the block will change to OE Complete. If the block is in OE Complete, the status at the end of BE will remain the same. BE does not act as KV for the block. Quality Review (QR) can select a block of work for review by taking the following actions. The dialog request box is somewhat different for QR: ACTIONS RESULTS 1. Access BE as a Quality Reviewer BE Request Work Dialog box appears. 2. Select criteria for BE by entering the appropriate data in the fields For example, enter the EOP User ID if selecting work for an individual employee. Enter Program Number if selecting work from a program, etc. 3. Press <Enter> The select work dialog appears, with the Block DLN/RPSID/GPPID from which to select. 4. Use arrow key to highlight the block Block is highlighted. 5. Press <Enter> Section 01 of the first document is displayed. The block status must be OE complete to retrieve blocks using a QR ID. Blocks can be reviewed if they are in "Format Complete" status. If QR does review these blocks, they will go back to a status of "In Format" . All users are able to view data. EOPs are able to change data. Each processing site determines whether its QR operators are allowed to change data. Navigation is exactly the same for BE as for OE; and, the same rules apply when performing BE. All field validation rules and field type rules are the same. 3.24.38.3.4 (01-01-2016) Instructions — OE, KV and BE This section provides information and instructions applicable to all VBDEA data entry operations — OE, KV, and BE. 3.24.38.3.4.1 (01-01-2016) Coding and Editing Prior to being transcribed in ISRP, many documents are annotated with various markings and entries by IRS employees using red, orange, brown, green or purple pens/pencils. This process is known as coding and editing and may require you to enter data different from or additional to data originally appearing on the document. Enter edited data exactly as shown. Coding and editing consists of characters or edit marks written on a document or on a separate internal document called an "Edit Sheet" . Edit marks are: Edit Mark Description Underlining Indicates data to be transcribed Circling, Lining through or X-ing Indicates data not to be transcribed. Can be used for a form, section of a form or individual lines. Note: For individual lines, the "X" appears to the left of the item that will not be transcribed. There may be edited characters above or to the left to replace the data circled, lined through or X-ed. Note: Code and Edit will use the asterisk (*) instead of the "X" on Employment and Unemployment Tax Returns. See IRM 3.24.13, Employment Tax Returns, and IRM 3.24.154, Unemployment Tax Returns, for a list of these forms. Slash Indicates a deleted form or schedule not being transcribed Asterisk (*) If in the entity area of the return, ignore. Elsewhere on the return, do not enter the data to the right of the asterisk Arrowing Indicates data to be entered in a different field other than where the taxpayer entered it. If the data is underlined (SCRIPS) or the arrow is double-headed (<———>), enter the data in both fields Green rocker A curved line in green pencil under a money amount indicating a payment received with a return Bracket or parentheses Indicates an amount to be entered as a negative Vertical line or decimal point Used to separate dollars from cents Check Mark Indicates that an entry has been manually math verified. Double slash followed by Dollar sign (//$) Used in the entity area to identify the beginning and ending of a foreign country code. For example, /EI/$ is edited for Ireland or /GM/$ is edited for Germany Note: OSC - If conflicting editing is present in the entity area, editing in purple always takes precedence. Note: If conflicting editing is present in the entity area, editing in orange always takes precedence. Special rules for green rockered items that are also asterisk-ed, X-ed or circled If the amount is asterisk-ed or X-ed, on the Tax Due or Balance Due line and a corrected amount is shown to the left of or just above the "X" or "*" , enter the green rockered amount as Remittance/Payment Received and the corrected amount as Tax Due or Balance Due. If the amount is asterisk-ed or X-ed, on the Tax Due or Balance Due line and no corrected amount is shown, enter the amount as the Remittance/Payment Received Amount in Section 03 and press <Enter> for the Tax Due or Balance Due. If the amount is circled and on the Tax Due or Balance Due line, do not enter the amount as the Remittance/Payment Received; but, enter it as the Tax Due or Balance Due. Only editing in red, orange, brown, green or purple should be transcribed unless the editing was done by the taxpayer. If unable to determine the editing, follow instructions in IRM 3.24.38.3.4.7. 3.24.38.3.4.2 (01-01-2016) MUST ENTER Fields Some sections contain fields that require entry of data. These fields are referred to as MUST ENTER fields and are color-coded on the VBDEA screen as described in IRM 3.24.38.2.3.2, and are denoted by stars (★★★★★★) in the "Fld. Term" column in the document-specific transcription instructions. If you try to bypass a MUST ENTER field without entering data, the system will stop on the field and generate the message "MUST ENTER FIELD" . Some MUST ENTER fields can be overridden as indicated in the specific instructions for the field. However, most require that something be entered. To continue entering data, use the following procedures: If there is data present for field, press <F9> to clear the error message and enter the data. If there is no data present for the field, enter a zero (0) unless otherwise instructed by the document-specific IRM. 3.24.38.3.4.3 (01-01-2016) Mis-Blocked Documents and Documents with a Differing Formats If you find a mis-blocked document (such as a Form CT–1 in a Form 941 block) or a document with a format differing so greatly from the current format that it cannot be feasibly transcribed and has not been edited to conform to the current format (such as a Form 941 in the 1962 format in a current Form 941 block), process it as follows: Enter all fields of the document up to the Error Resolution System (ERS) Action Code field, if present. Enter "610" in the ERS Action Code field. If there is no ERS Action Code field in the program being worked: (1) Enter all fields of the document through the Condition Code field or the Received Date field whichever comes later. (2) Enter a "U" in the Condition Code field. If the return is a non-remittance return, end the document. Otherwise, end the section by pressing <F6>/<*>, proceed directly to Section 03, enter the Remittance/Payment Received and then end the document. 3.24.38.3.4.4 (01-01-2016) Correspondence Imaging System (CIS) Returns Correspondence Imaging System (CIS) is an inventory system for scanning all Accounts Management (AM) receipts into digital images and working the cases from those images. "CIS" returns are identified with "CIS Image-Do not correspond for Signature" stamped below the signature line or "CIS" annotated on the front of the return. Code and Edit will verify all edit marks on "CIS" returns. If unsure of edit marks, consult your lead or manager. 3.24.38.3.4.5 (01-01-2016) Entity Processing BMF entity processing is designed to: Ensure posting of the return to the correct Master File account; Update the taxpayer's address as necessary; and Avoid entering an entire address if it is the same as what is already on the Master File. Note: The source of the entity information (IRS supplied or taxpayer supplied, see paragraphs (2) and (3), below) and whether the taxpayer makes changes to IRS pre-printed information determines how much of the return's entity information is entered. IRS supplied information can appear in one of the following formats: Standard label or pre-printed return. The information shown reflects the entity information currently on Master File. (A label which has no Check Digit or illegible Check Digit should not be treated as a standard label. Instead, treat it as taxpayer supplied entity information for purposes of entity processing.) National Change of Address (NCOA) label or pre-printed return. NCOA labels are identified by black bars or pound signs printed vertically in the upper left corner of the entity area and no Check Digit. Some NCOA labels may also have the bars or pound signs printed horizontally above the address. (NCOA labels are treated as taxpayer supplied entity information for purposes of entity processing.) Taxpayer supplied entity information can be typed, handwritten, or generated by tax preparation software. 3.24.38.3.4.5.1 (01-01-2016) E-EIF Check If the operator enters a Check Digit and TIN and enters "N" in the "ADDRESS CHECK?" field, the Enhanced-Entity Index File (E-EIF) is not checked. Instead, the system validates the TIN against the Check Digit to ensure both are transcribed correctly. In all other cases, the E-EIF is accessed and input data is compared to data in the E-EIF. The E-EIF check compares some or all of the following items: Name Control, TIN, first 6 characters (including spaces) of the street address, and ZIP code. The "ADDRESS CHECK?" field determines whether the E-EIF check includes an address comparison. Enter a "Y" (Yes) or an "N" (No) as follows:E-EIF Check If ... And ... Then ... The return has a standard IRS label or pre-printed entity information One of the following is true: There are no changes to the name, EIN or address The name, EIN or address is edited in orange TC 013, TC 014 or TC 016 is stamped or edited in the left margin of the return An Action Code in the "600" series Computer Condition Code "G" is present Enter "N" (Always enter the Check Digit.) There are changes to the in care of name, anything other than the first six characters of the address Enter "N" (Always enter the Name Control.) There are changes to the EIN Enter "Y" (Always enter the Name Control.) There are changes to the first six characters of the address, or the first 5 digits of the ZIP Code Enter "Y" (Always enter the Check Digit.) The return has taxpayer supplied entity information (typed/handwritten/generated by tax preparation software) OR the return has an NCOA label or NCOA pre-printed entity information One of the following is true: The name, EIN or address is edited in orange TC 013, TC 014 or TC 016 is stamped or edited in the left margin of the return An Action Code in the "600" series Computer Condition Code "G" is present Enter "N" (Do not enter any address fields including the foreign address and do not enter the in care of name.) One of the following is true: The Name Control/Check Digit, EIN, street address or ZIP Code is missing, illegible or multiple The EIN is more or less than 9 digits The ZIP Code is less than 5 digits Enter "N" None of the above is present Enter "Y" . (If there is a change to the in care of name on an NCOA label and no other changes, press <Enter> for the STREET KEY and ZIP KEY fields, enter the in care of name; but, do not enter the address fields including the foreign address.) If you entered an "N" at the "ADDRESS CHECK?" prompt and the: Check digit was entered, the system will bypass the E-EIF and the address fields will not be prompted. Name control was entered, the E-EIF check compares only the name control and TIN. If they match, the check digit from the E-EIF is displayed in the check digit field and the name control is grayed out and filled with blanks. The address fields will be prompted. If you entered a "Y" at the "ADDRESS CHECK?" prompt, a data entry window appears. (To use the embedded keypad in this window you must use the <SHIFT> key.) Enter information as follows: STREET KEY: Enter the first six characters of the address line as follows (include spaces, hyphens ("-" ) and slashes ("/" ) but no other punctuation marks such as periods, commas, apostrophes, etc.).Street Key Examples Note: Enter the Street Key exactly as entered on the address line. IF THEN "P.O. Box" , "POB" , or "P.O. Drawer" is present with or without a street address Enter the first six characters following the literal "P.O. Box" , "POB" , or "P.O. Drawer" "Box" is present at the beginning of the address and there is no street address Enter the first six characters following the literal "Box" "Box" is present elsewhere in an address or is in front of a street address Enter the first six characters of the street address A street address is present without a "P.O. Box" or "P.O. Drawer" Enter the first six characters of the street address ZIP KEY: Enter the first 5 digits of the ZIP Code and press <ENTER>. ZIP Key Examples Shown As Street Key (b = space) ZIP Key 304 West Central Ave. Austin, TX 78723 304bWb 78723 10 Church St. San Marcos, TX 78745 10bCHU 78745 Rogers Lane Box 3 Kyle, TX 78750 ROGERS 78750 Chandler Bldg. Austin, TX 78723 CHANDL 78723 Rt. 1, Box 304 Alexandria, VA 22311 RTEb1b 22311 64 W. 192nd St. Bronx, N.Y. 10467 64bWb1 10467 10 Arrow Ave. #9C Bronx, N.Y. 10467 10bARR 10467 1418 Main Street P.O. Box 15468 Alexandria, VA 22311 15468b 22311 P.O. Drawer W34 San Marcos, TX 78745 W34 78745 PO Box 63 Brighton Hub Arlington, TN 38072 63bBRI 38072 If the entity information matches the E-EIF, the system will not allow access to the address fields. The Name Control will change to Check Digits and the cursor will advance to the next field for input. If the entity information does not match the E-EIF, the system will allow access to the address fields. Enter the address where prompted. If there is an in care of name shown on the return AND the notation "TC 013," "TC 014," or "TC 016," is edited in the left margin of the return, DO NOT enter the in care of name in the "In Care of Name" field. An in care of name may be indicated by "in care of" , an in care of sign (c/o), a percent sign (%) or some variation of those in front of the name. If you have made an incorrect entry in any field involved in the entity processing, you may correct the incorrect entry or entries allowing the entity processing to occur correctly. Position the cursor in the first incorrect field, correct the entry then enter through or correct remaining fields as appropriate. Note: If the system has generated a Check Digit because of a good Name Control/TIN match, you must clear the Check Digit and re-enter the Name Control. 3.24.38.3.4.6 (01-01-2016) Excess Data (Field Overflow) If more characters are keyed than a field allows, the system will respond with the error message "TOO MANY CHARACTERS" and the cursor will be positioned after the last character in the field. If this happens, take the following steps: Check to make sure the correct data was entered. If not, make any necessary corrections. If the entry is correct, press <F9> to clear the error message. If the field is a zero-filled field, press <F12> to fill the field with question marks (???). (<F12> can be pressed in any field position) If the field is other than a zero-filled field, verify that information is abbreviated as instructed in IRM 3.24.38.4.4.14.8, Street Address, as well as Exhibit 3.24.38-9, Standard Abbreviations, then press <Enter>. Note: Data Transcribers will no longer enter a "#" when excess data error is displayed; transcribers can input as many characters as possible and press <Enter>. 3.24.38.3.4.7 (01-01-2019) Illegible Data When the name is illegible in a name field, enter a period (.) for each illegible character and continue entering the entire line. When the street or city is illegible, enter a pound sign (#) then go to the next field. When the Computer Condition Code (CCC) or Return Processing Code (RPC) is illegible, enter a pound sign (#). When the TIN is illegible, enter a period (.) for each illegible digit. See IRM 3.24.38.3.4.14.4. If the ERS Action Code is illegible, enter a "U" in the Condition Code field. If data for a zero-filled field is illegible, press <F12> to fill the field with question marks (???). For all other illegible or incomplete data, press <Enter> unless otherwise instructed in the document specific IRM. 3.24.38.3.4.8 (01-01-2018) Zero Balancing The system performs certain mathematical calculations during data entry to identify potentially incorrect money amount entries. This function is known as zero-balancing. It consists of adding up individual line items entered by the taxpayer then subtracting the taxpayer's entry from the total of the items. IF Then The taxpayer added correctly and that data was entered correctly The result should be zero The result differs by more than a specified tolerance, The system displays the error message DOES NOT ZERO BALANCE - CHECK MONEY FIELDS and the fields involved in the calculation are highlighted on the screen. Check all money entries for keying errors. IF Then An error was made Press <F9> to unlock the keyboard then correct the entry The entries are correct, Press <F7> to override the error message then continue entering the information from the document. 3.24.38.3.4.9 (01-01-2016) Error Messages When entering data, the system does not expect, an error message is displayed on the screen and the keyboard is locked. If an incorrect entry is made, press <F9> to unlock the keyboard then correct the entry. If the entry is correct, press <F7> to override the error message then continue. Certain error messages cannot be overridden. If the error message cannot be overridden, <F7> will not be displayed in the Function Key Area and the entry must be corrected. If unable to determine the correct entry, contact your Manager or Lead. 3.24.38.3.4.10 (01-01-2016) Error Correction To correct a field or character in the current section, use the following procedures: Use the <F1>, arrow keys, or backspace key to reposition the cursor on the field/character that is to be corrected. Enter the correct data. After the correct data has been entered, press <Enter> to end the field. To correct a field or character in a previously entered section, use the following procedures: Press Page Up or <F9> to switch to Command Mode. Press <F1> and <F2> or <Page Up> and <Page Down> to move backward and forward one section at a time. Press <F3> to Edit. Make corrections to data fields in the section. Press <F6>/<*> on the last MUST ENTER field or <Enter> on the last field of the section to save the edited section. Press <F9> to return to the Command Mode then press the appropriate function key (i.e., <F4> to append to end). Note: Pressing <F9> to return to the Command Mode will NOT save edited data. 3.24.38.3.4.11 (01-01-2016) Inserting and Deleting Documents and Sections This section provides instructions for inserting and deleting documents and sections. 3.24.38.3.4.11.1 (01-01-2016) Inserting and Deleting Documents Documents can be inserted anywhere in the block provided that the document does not already exist. Note: Do not insert a document with a serial number higher than that of the last document entered. To insert a document, press <F9> for Command Mode and <Alt>+<F8> to insert. Enter the document serial number. To delete a document, press <F9> for Command Mode or <Page Up> or <Page Down> to move to Section 01 of the document to be deleted then press <F7> or <Delete>. A prompt will appear that says "DELETE DSN # xx?" . Enter a "Y" . 3.24.38.3.4.11.2 (01-01-2016) Inserting and Deleting Sections Sections can be inserted anywhere in the document, provided that the section does not already exist. To insert a section, enter the section number in the "SECT:" field. If the section already exists, it will be displayed for editing. To delete a section, press <F9> for Command Mode or <Page Up> or <Page Down> to move to the section to be deleted then press <F7> or <Delete>. A prompt will appear that says, "DELETE SECTION # xx DSN # xx?" . Enter a "Y" . 3.24.38.3.4.12 (01-01-2016) End of Block (EB) When the last section of a document with serial number 99 is entered, the system will end the block and prompt for the next ABC. If a block has less than 100 documents after the last document has been entered, end the block by entering "EB" in the "Sect:" prompt. The system will end the block and prompt for the next ABC with the Program Number of the block just entered displayed in the EOP Dialog window. To delete end of block, go to Block Edit and press <ALT>+<F10>. 3.24.38.3.4.13 (01-01-2016) Uncompleted Blocks When a block is in process, the system will store the data entries until the block is complete. If the data entry is interrupted (breaks, meetings, lunch, etc.) before finishing the block, do the following: Complete the section being entered. Press <F9> twice to return to the Data Entry Operations window. Lock your workstation or log off if necessary. 3.24.38.3.4.14 (01-01-2016) Common Field Types The following subsections provide instructions for those fields which are common to most BMF forms. 3.24.38.3.4.14.1 (01-01-2016) Document Locator Number (DLN) The DLN is a fourteen (14) digit number assigned to each input document for control purposes. It is made up of the following elements: File Location Code (1st and 2nd digits) Tax Class (3rd digit) Document Code (4th and 5th digits) Julian Date (6th, 7th, and 8th digits) Block Number (9th, 10th, and 11th digits) Document Serial Number (12th and 13th digits) Year Digit (14th digit) All the above elements except the Document Serial Number are entered on the Block Header Screen Display. The Document Serial Number is entered on each individual document. It is the responsibility of the EOP to visually check the DLN on the control documents with the DLN on the first document of the block before entering the Block Header. If it does not match, refer the block to the Lead or Manager. 3.24.38.3.4.14.2 (01-01-2016) Check Digit/Name Control If the Taxpayer Identification Number (TIN) is unaltered on a preprinted label, enter the Check Digit. See IRM 3.24.38.3.4.14.4 for instructions on TINs. If altered, enter the Name Control. (You cannot enter both the Check Digit and the Name Control.) Check Digit: Enter the two letters shown above the name line on the preprinted label. The system will position the cursor on the TIN field. Enter the TIN. If the Check Digit is invalid, the error message "CHECK DIGIT ERROR" will appear. The cursor will be positioned on the first digit of the TIN. Check the Check Digit and TIN fields for errors. If entered incorrectly, correct the error(s) then press <Enter>. If both the Check Digit and TIN fields are correct, press <F7> to override the error message then continue. Name Control: Press <Enter> at the Check Digit field. The system will position the cursor in the Name Control field. Enter the edited or underlined Name Control. If not edited or underlined, see IRM 3.24.38.3.4.14.3 for Determining the Name Control. If the Name Control is less than four characters, enter the characters shown then press <Enter>. If the Name Control is four characters, there is no need to press <Enter> since the system will position the cursor in the next field. If the Name Control is missing or illegible, enter a single period (.) then press <Enter>. 3.24.38.3.4.14.3 (01-01-2019) Determining the Name Control The Name Control generally consists of the first four significant characters of the taxpayer's name and is normally edited on the return. The first character must be a letter or numeric and the remaining characters can be letters, numbers, an ampersand (&) or a hyphen (-). Any other characters are omitted. The hyphen will be entered using the minus key <-> located to the left of the equal key <=> in the numeric keys located over the alphabetic keyboard or the hyphen located on the top row of the numeric keypad keys. Do not use the letters "dba" (doing business as) or "fbo" (for benefit of) as a part of the Name Control. If any of the items listed below are included in the business name, use the first four characters of the business name.Determining Names Controls Examples: Entity Name Name Control Incorporated INC Company CO Corporation CORP Foundation FDN Professional Corporation PC Small Corporation SC Profession Association PA Limited Liability Company LLC Association ASSN If the Name Control is not edited or more than one Name Control is edited, use the following procedures to determine the Name Control from the name line area. Business/Corporate Trade Names The Name Control for a business or corporate trade name is the first four significant characters of the business/corporate name. An exception to this rule is to exclude "The" when used as a prefix to the trade name when "The" is followed by more than one word.Business/Corporate Trade Names Examples: Trade/Business Name Name Control John Ash Plows, Inc. JOHN The Black Co. BLAC 1 & 2 Company 1&2C The 123 Club, Inc. 123C The Maroon THEM 11th Street Agency 11TH XY Corporation XYCO ABC Club Assoc. ABCC E-1 Drive Co. E-1D JBX.com JBXC J. S. Green Inc. JSGR Jav LLC JAVL C and R Blue Inc. CAND Carl Sandpiper M. D. P. A. CARL Harold Almond dba Howard Development, Inc HOWA Sam Sparrow, SC SAMS Partnership Names The Name Control for partnerships is derived using the first four characters of the trade (business) name. If there is no trade (business) name, then use the first four characters of the first listed partner's last name (surname).Partnership Name Examples: Partnership Name Name Control WP Coffee & N H Tea Ptr. COFF James En & Robert Yee Ptr. EN Alice, Jack, and Mary Hen Ptr. HEN J Aspen & W Aspen Ptrshp. ASPE Green & Yellow Ptr. GREE Eng, En & Yeb Ptrshp. ENG Black and White Assoc. BLAC Michael Woods & Joseph Light, Ptrs dba M&J Furniture M&JF B and W Cola BAND W & R Cola W&RC Individual Names with Trade Names When both an individual's surname and a trade name are present, the name control is the first four significant characters of the individual's surname unless the trade name is a corporate or Limited Liability Company (LLC) name. When an individual's surname is shown with a corporate or LLC name, the name control is the first four significant characters of the corporate or LLC name.Individual Names with Trade Names Examples: Taxpayer Name Control James P. Cedar Redwood Restaurant CEDA James P. Cedar Redwood Restaurant, Corp. REDW John Maple, Ptr Maple Pizza, LLC MAPL James P. Cedar Redwood Restaurant, Inc. REDW Jason Tyler dba Cornerstone Construction TYLE Political Organizations Examples: Political Organization Name Control Committee to Elect John Doe JOHN Avery Smith for Congress AVER Jones for State Representative JONE Citizens for John Smith JOHN Friends of Jasper Maker JASP Other Organizations Unions, municipal groups, churches, lodges, associations, tax exempt organizations, government entities and other like entities are edited as corporate trade names. If Parent Teacher Association "(PTA)" or Parent Teacher Organization "(PTO)" is present, use "PTA" or "PTO" and the first letter of the state where the organization is located even if the state name is not present. Use the state found in the entity area of the return. If "VFW" (Veterans of Foreign Wars) is present, use "VETE" as the Name Control. If the name of a national organization is present, use the first four characters of the national title.Other Organization Examples: Entity Name Name Control Bluebird Builders Union BLUE Local 242 International Brotherhood of Table Makers INTE Roofers Union Local #49 ROOF Board of Trustees of the Public Library BOAR The BXVJ Foundation BXVJ Ice Wagon Drivers Helpers Union ICEW BCO Closed Mess Bldg #358 BCOC VFW Post 3120 VETE Parent Teacher's Organization of Maryland PTOM Parent Teacher's Association of Maryland PTAM Parent Teacher's Association of San Francisco PTAC PTA of Jasper County, RI PTAR City of Jackson, Board of Commissioners CITY Diocese of St. Louis, St. Mark's Hospital STMA St. Joseph's Church of Cypress STJO Department of Flowers DEPA Trust Names The Name Control for trusts is determined by applying either the rules of corporate or individual names, as applicable, to the name of the maker of the trust as appears in the First Name Line. Ignore the word "Trust" or "Fund" if it comes at the beginning of the name.Trust Name Examples: Entity Name Name Control Kate B. Begonia Trust UW FBO Edna M. Ryan Rose Trust Co TR BEGO Molar Dental Office Ltd. Sunday Sharing retirement Plan UA DTD Sept. 23, 1969 National Chestnut Bank TR MOLA Trust 12345 Walnut Tree Bank TR 1234 Estate Names The name control for an estate is derived from the surname of the decedent. If a "GNMA" pool number is present, use the first four digits of the pool number except do not include any leading zeros or trailing alphas. If there are fewer than four numbers, use the "GNMA" to complete the Name Control.Estate Name Examples: Entity Name Name Control Estate of D. T. Morning Allen T. Night EX Someday Brother's Co. MORN GNMA Pool No. 00108B 108G 0003 GNMA POOL 3GNM GNMA Pool # 18A 18GN 0020, GNMA POOL 20GN Individual Name Controls The Name Control consists of the first four significant characters of the individual's last name. Disregard spaces between letters in the last name. Omit titles, suffixes, and punctuation marks except hyphens. When two un-hyphenated last names are shown, the Name Control is the first four characters of the second last name unless the name is of Hispanic origin. When two Hispanic last names are shown, the Name Control is the first four characters of the first last name. Note: This rule may not accurately identify all Hispanic names, but it provides Name Control consistency. When "de" , "del" , or "de la" appears as part of a Hispanic name, include it in the Name Control. When "Van" or "Thi" appears with an Asian-Pacific name, do not include these as part of the Name Control. These are common middle names. Asian Pacific names often include a hyphen (-) as part of the first name. Native American names often contain several words. The Name Control always begins with the first word.Individual Name Control Examples: Individual Name Name Control John Swallow SWAL Joan Hickory-Hawthorn HICK John Lea Wren WREN Jane Lea-Cedar LEA- John Di Pigeon DIPI John O'Willow OWIL John Ao, Sr. AO Pedro Paz Ayala PAZA Abdullah Allar-Sid ALLA Joe McElm MCEL Juan de la Oro DELA Maria Lopez y Moreno LOPE Sylvia Juarez de Reyes JUAR Sylvia de Reyes DERE Juan Garza Morales GARZ Donald Van Oak VANO Otto Von Hickory VONH Binh To La LA Nam Tran & Thuy Thanh Vo TRAN Dang Van Le LE Nhat Thi Pham PHAM Yen-Yin Chiu CHIU Mary White & John Gold WHIT Jake Running Bear RUNN Flying Eagle FLYI John Hardy, Minor HARD If unable to determine the Name Control, enter a single period (.). See Document 7071–A (Name Control Job Aid) for more information on determining BMF Name Controls. 3.24.38.3.4.14.4 (01-01-2018) Taxpayer Identification Numbers (TINs) A TIN is a 9 digit identification number that can be a Social Security Number (SSN), Employer Identification Number (EIN), or a Preparer Tax Identification Number (PTIN). The following rules apply to all TINs. Note: If the TIN is all zeros and the field is not a must enter field, press enter only. The SSN format is xxx–xx–xxxx; the EIN format is xx–xxxxxxx; the PTIN format is Pxxxxxxxx. Do not enter the hyphens (-). Note: If a TIN in SSN format appears in the EIN field on a return, enter it as an EIN. Note: If a TIN in EIN format appears in the SSN field on a return, enter it as an SSN. SSNs and EINs are formatted with the hyphens on the VBDEA displays. TIN fields which accept either an SSN or an EIN are not formatted. If a TIN is not present in Section 01, enter 9 periods. If a TIN is missing in any other section, press <Enter>. If the TIN is less than 9 digits, enter the digits shown (for PTIN, "P" and the digits shown) followed by periods to complete an entry of 9 digits. If the TIN is more than 9 digits, enter the first 8 digits (for PTIN, "P" and the first 7 digits) and a period. Enter a period for each illegible character in the TIN. If an SSN is preceded by a "T" , use the following procedures: If 9 digits are present, ignore the "T" and enter the 9 digits shown. If 8 digits are present, key a "9" in place of the "T" followed by the 8 digits shown. If two or more TINs are shown, enter 9 periods. It is not necessary to press <Enter> after entry of the TIN in Section 01. The cursor is automatically positioned in the next field. 3.24.38.3.4.14.5 (01-01-2018) Date and Tax Period Fields Date fields are 8 positions in MMDDCCYY format. Normally operators enter MMDDYY, the century digits are system generated based on the year entered. However, if the last two digits of the year (YY) is greater than or equal to 50, all 8 positions must be entered. If the incorrect century is generated, correct the century by arrowing back to the century digits and correcting them.Date Field Examples Shown As Enter As Displayed As April 15, 2000 041500 04152000 Dec 31 1231.. 123120.. Nov 2 65 11021965 11021965 09/27/08 092708 09272008 11/27 1127.. 112720.. Apr 7 05 040705 04072005 -9/-4/93 09041993 09041993 May -4 07 050407 05042007 10/-4/08 100408 10042008 May 7- 2008 050708 05072008 9/4/07 090407 09042007 12/3/05 120305 12032005 April 15, 1949 04151949 04151949 When a hyphen is before a digit, enter a zero (0) in place of the hyphen. When a hyphen is after a digit, enter a zero (0) before the digit. Tax Periods are 6 positions in CCYYMM format. Enter YYMM. The century digits, "CC" , will be generated by the system based on the year entered. Note: If Tax Period is missing and a Form 13596 is attached, enter the Tax Period shown on the Form 13596. In some date fields, the full 8 digit date must always be entered. These fields are indicated in the document-specific IRMs. Process all dates and Tax Periods as follows unless otherwise instructed in the document-specific IRMs:Date and Tax Period Field Examples IF THEN Not present Press <Enter>. Exception: If it is a MUST ENTER field, enter 6 periods (date) or 4 periods (Tax Period). Note: If it is the Received Date field and the return is filed late, enter 6 periods. Illegible Enter one period for each illegible digit. Incomplete Enter periods for missing digits. Two or more Enter 6 period (date) or 4 periods (Tax Period). Two or more stamped dates Enter the earliest Invalid (For example, day is 32 or month is 13.) Enter a period (.) for the invalid digit. Note: If "YY" contains a period for an illegible digit, the system will generate a "20" for the century digits. The "20" cannot be changed. 3.24.38.3.4.14.6 (01-01-2019) Name Line Entries Enter the information exactly as shown from the name block on the document except as instructed below. These procedures do not apply to the in care of name. Note: For a list of Standard Abbreviations, please refer to Exhibit 3.24.38-9. Enter ampersand (&) for the word "and" or "or" . Space for a period. Never enter two consecutive spaces. Space within a true last name where shown. Omit apostrophe (') if shown in name line. Do not space for an apostrophe. Omit slash (/) if shown in name line. Space for slash. Enter a hyphen (-) where shown. Use the minus sign located in the row of numeric keys. Do not space before or after the hyphen. For deceased, enter "DECD" where shown on the document. Reverse the first and last names when the need is obvious. Delete prefixes such as Mr., Rev., Dr., Capt., Sgt., Hon., Gov., Miss, etc. Also omit "Mrs." if the woman's given name is present. Omit "Estate of" if shown or edited. "Jr." or "Sr." should be entered where shown on the document. Numeric characters with a name should be entered as Roman Numerals (alpha). "MINOR" should be entered where shown on the document. Do not enter Also Known As (AKA), Doing Business As (DBA), or Formerly Known As (FKA). Special characters are keyboard characters that are neither alpha nor numeric. They are the exclamation point (!), pound or number sign (#), percent sign (%), caret (^), ampersand (&), asterisk (*), left and right parentheses ("( )" ), underscore (_), hyphen or minus sign (-), equal sign (=), left and right brackets ([ ]), forward slash (/), back slash (\), left and right braces ({ }), vertical bar (|), semi-colon (;), colon (:), apostrophe ('), period (.),comma (,), angle brackets (> <), question mark (?), tilde (~), grave accent (') and quotation mark (″). The following special characters are to be spelled out: cent (¢), plus (+), at (@), dollar ($). Enter a space for special characters unless otherwise instructed above. If the name line begins with a special character, omit the special character and do not enter a space. For .com enter a space for the period. 3.24.38.3.4.14.7 (01-01-2016) In Care of Name The "In Care of Name" field allows entry of an in care of name when necessary. An in care of name is indicated by the presence of the in care-of sign (c/o) or the percent sign (%) in front of the name or some other indication that it is an in care-of name. Enter the in care of name exactly as shown on the return. This field will be enabled if access to the address lines is enabled; otherwise, it will be grayed out. Do not enter a percent sign (%). This character will be generated by post-ISRP processing. This field must not be used to enter a street address. If the in care of name is illegible, enter a period (.) then press <Enter>. Enter an ampersand (&) for the words "and" or "or" . Enter a hyphen where shown. Use the minus sign located on the numeric key pad. Do not space before or after the hyphen. Omit apostrophe (') if shown in name line. Do not space for an apostrophe. Enter a space for all special characters except as instructed above. If the "in care of name" field begins with a special character, omit the special character, but do not enter a space. Never enter two consecutive spaces. Reverse the first and last names when the need is obvious. Numeric characters with a name should be entered as Roman Numerals (alpha). If two or more in care of names are present, enter the first in care of name. Code and Edit will not edit the in care-of-name by arrowing when it appears on the address line before the street address. Transcribers will pick up the in care-of-name then the street address from the address line. Code and Edit will not edit the in care of name if present in the entity area of the return for some forms. Transcribers are to transcribe the in care of name when present in the entity area of the return. 3.24.38.3.4.14.8 (01-01-2018) Street Address The purpose for the following instructions is to ensure that the correct street address is on the taxpayer's Master File account and to achieve uniformity so that duplicate filers can be identified. Enter the house number and street, route number, post office box, or box number. Abbreviate words requiring standard abbreviations unless the word is a proper name. Enter a slash (/), if present in the address line. Do not space before or after the slash. If two complete addresses are present and neither is edited, but one of them is a P. O. Box, enter the P. O. Box. Both "POB" and "PO Drawer" should be treated as if they read "PO Box" . If two complete addresses are present and neither is edited nor a P.O. Box, enter a single pound sign. Be sure to enter all particulars of the mailing address (apartment numbers, suite numbers, box numbers, etc.) in the street address field. This may require abbreviation of lengthy address information in order to provide all pertinent information necessary for accurate delivery. Note: Always enter the street address first. Enter college, building, post office branch as the address if no mailing address is given. Omit the pound symbol ("#" ) and "Number" if they precede a number to a house, apt., route, Box, or P.O. Box. Omit "No." unless it refers to a direction. Enter numbered streets including avenues, boulevards, etc., as shown. Do not add "ST" to a "1" , "RD" to a "3" , "ND" to a "22" , etc. Always include Private Mail Box (PMB) after the mailing and/or street address. Enter plurals for the standard street, road, avenue, apartment, etc., abbreviations as "STS" , "RDS" , "AVES" , "APTS" , etc. where necessary. Never include the letters Air/Army Post Office "(APO)" and Fleet Post Office "(FPO)" as part of the street address. Omit "in care of" symbol (%) if shown with an address. If data appears in an Apartment Number box, always key "APT" before the apartment information. If a "Highway" contains a number, always key "HWY" before the number. Enter a hyphen (-) where shown. Use the minus sign located in the row of numeric keys. Do not space before or after the hyphen. Space for all periods (.). Never enter two consecutive spaces. Always key "AND" if an ampersand (&) is shown. Omit apostrophe (') if shown in address line. Do not space for apostrophe. Do not enter an In Care of Name in this field. Space for all special characters that are not listed above. Street Address Examples Shown Enter As South Court Street S COURT ST Circle Dr CIRCLE DR Lane Building LANE BLDG Northeast Street NORTHEAST ST Third Street THIRD ST 123 Avenue C 123 AVE C Route 1, Box #66 RTE 1 BOX 66 15 1/2 Tyler 15 1/2 TYLER P. O. Box #6 P O BOX 6 624 Evans Road Number 6 624 EVANS RD 6 Apt. 47 6223 Rosewood Ave. 6223 ROSEWOOD AVE APT 47 Ste. 209B 24071 Daisy Ave. 24071 DAISY AVE STE 209B Room 843 XYZ Building XYZ BLDG RM 843 Box 1342 2236 Clover Terrace 2236 CLOVER TER BOX 1342 Box 3 Roberts Lane ROBERTS LN BOX 3 102 S. 38 Avenue 102 S 38 AVE PO Box 63 Station N P O BOX 63 STA N 57 Adams Ave. No. 123 57 ADAMS AVE 123 102 S. 38 Private Mailbox 3 102 S 38 PMB 3 Always use the following standard abbreviations when abbreviating addresses unless the word is part of the street name (such as "Court Street" or "Circle Avenue" ). If the taxpayer has used a non-standard abbreviation and the operator can determine if it corresponds to one below (such as "Str" instead of "St" or "Hghwy" instead of "Hwy" ), use the standard abbreviation. The following list of address abbreviations, that are honored by the post office, must be used when an address line is too long, or may be used when the word is not the proper name of the street. These do not apply to the City/State field. These standard abbreviations may also be used on foreign returns.Standard Street Abbreviation Examples WORD ABBR WORD ABBR WORD ABBR Air Force Base AFB Alley ALY Apartment APT Annex ANX Arcade ARC Avenue AVE Basement BSMT Bayou BYU Beach BCH Bend BND Bluff BLF Bottom BTM Boulevard BLVD Branch BR Bridge BRG Brook BRK Building BLDG Burg BG Bypass BYP Camp CP Canyon CYN Cape CPE Causeway CSWY Center CTR Circle CIR Cliff CLF Club CLB Common CMN Corner COR Course CRSE Court CT Cove CV Creek CRK Crescent CRES Crest CRST Crossing XING Crossroad XRD Curve CURV Dale DL Dam DM Department DEPT Divide DV Drive DR East E Estate EST Expressway EXPY Extension EXT Ferry FRY Field FLD Flat FLT Floor FL Ford FRD Forest FRST Forge FRG Fork FRK Fort FT Freeway FWY Front FRNT Garden GDN Gateway GTWY Glen GLN Green GRN Grove GRV Hangar HNGR Harbor Harbour HBR Haven HVN Heights HTS Highway HWY Hill HL Hollow HOLW Inlet INLT Island IS Junction JCT Key KY Knoll KNL Lake LK Landing LNDG Lane LN Light LGT Loaf LF Lobby LBY Lock LCK Lodge LDG Lower LWR Manor MNR Meadow MDW Mill ML Mission MSN Motorway MTWY Mount MT Mountain MTN Neck NCK North N Northeast NE Northwest NW Office OFC Orchard ORCH Overpass OPAS Parkway PKWY Passage PSGE Penthouse PH Pine PNE Place PL Plain PLN Plaza PLZ PO Box, PO Drawer, POB PO Box <F11> Point PT Port PRT Prairie PR Radial RADL Ranch RNCH Rapid RPD Rest RST Ridge RDG River RIV Road RD Room RM Route RTE Shoal SHL Shore SHR South S Southeast SE Southwest SW Space SPC Spring SPG Square SQ Station STA Stravenue STRA Stream STRM Street ST Suite STE Summit SMT Terrace TER Throughway TRWY Trace TRCE Track TRAK Trail TRL Trailer TRLR Underpass UPAS Union UN Upper UPPR Valley VLY Viaduct VIA View VW Village VLG Ville VL Vista VIS Well WL West W If "TC 013," "TC 014," or "TC 016," is edited in the left margin of the return, do not input the address fields. They have been previously entered. 3.24.38.3.4.14.9 (11-18-2020) Foreign Address Returns with foreign addresses will be sent to the Ogden Submission Processing Center. Exception: TransshipForms CT-1, Employers Annual Railroad Retirement Tax Return, and Estate and Gift Tax Returns (i.e., Forms 706, Forms 706 NA and Forms 709) must be transshipped after Deposit Activity to the Kansas City Submission Processing Center. Enter the foreign address exactly as shown using the following guidelines. Enter a slash (/) if present. Do not space before or after the slash. Omit the pound symbol (#). Omit "in care of" or "%" . Space for all periods (.). Never enter two consecutive spaces. Enter a hyphen (-) where shown. Use the minus sign located in the row of numeric keys. Do not space before or after the hyphen. Always key "AND" if an ampersand (&) is shown. If the foreign address is illegible, enter a period (.) then press <Enter>. Enter the foreign city, province, and postal code in the street address field. Enter the data exactly as edited on the return. Enter the foreign country code in the city field. Enter a period (.) in the state field. Never enter a dollar sign ($) in this field. Leave the ZIP Code field blank. If two or more foreign addresses are present and neither has been edited, enter a single pound sign. Omit apostrophe (') if shown in address line. Do not space for an apostrophe. Note: Enter American Possession addresses, (e.g., Puerto Rico) as domestic, as they have zip codes the same as mainland. The following instructions are for the Kansas City Submission Processing Center. IF Then An international return (returns with a foreign address) is received Transship to Ogden Exception: Form CT-1, and Estate and Gift Tax Returns (i.e., Form 706, Form 706 NA and Form 709) must be transshipped after Deposit Activity to the Kansas City Submission Processing Center. The return is unnumbered Pull it from the block and route to Receipt and Control. The return is numbered Enter the following fields without accessing the Enhanced Entity Index File: Enter the Check Digit or Name Control, TIN, and Received Date. Enter the tax period if edited or if it is a MUST ENTER field. Enter 650 in the ERS Action Code field. If there is no ERS Action Code field in the program being worked, enter a U in the Condition Code field. For non-remittance returns, end the document. For remittance returns, end the section by pressing <F6>/<*>, proceed directly to Section 03, enter the Remittance/Payment Received amount then end the document. (): 3.24.38.3.4.14.10 (01-01-2016) City After pressing <Enter> in the address field, a City/State Generation pop-up window will appear, unless your site has disabled this feature. This window allows the system to access US Postal Service data to generate the city and state from the first 3 letters of the city and the 5 digit ZIP Code. The pop-up window contains City Key and ZIP Code fields: City Key - If there is a Major City Code (MCC) available for the city as shown in Exhibit 3, enter the 2 digit code and press <Enter>. If the city is shown in the list in Exhibit 4, the MCC's from the list can be used because the system is unable to generate the city and state for these cities. If you do not enter an MCC, enter the first 3 letters of the city. After 3 letters are entered, the cursor automatically moves to the ZIP Code field. Note: If "APO" or "FPO" is shown, enter "APO" or "FPO" as the City Key. Note: Do not use abbreviations such as N, NO, S, SO, E, W, NW, ST or FT when entering the city key even if the abbreviation is shown on the return. Use the first three letters of the spelled-out city name.City Key Examples City shown on return Enter City Key as St. Louis SAI So. Pasadena SOU W. Covina WES Ft. Lauderdale FOR N. Kansas City NOR McAllen MCA APO New York APO FPO Miami FPO ZIP Code - Enter the first 5 digits of the ZIP Code and press <Enter>. If other than 5 digits, enter the digits shown up to a maximum of 5 digits. Do not enter digits from the ZIP plus 4 code. If illegible or missing, press <Enter>. For returns with a foreign address, enter the foreign country code for the City Key and leave the ZIP Key blank. Verify that the foreign country code is correct and press <Enter> or <F6>/<*> through the generated fields. After entering the ZIP Code, the Pop-up window closes. If a Major City Code (MCC) and the ZIP Code were entered, no attempt is made to match against Postal Data. The MCC will appear in the CITY field, the ZIP Code will appear in the ZIP field, and the cursor will be positioned in the CITY field. Verify that the MCC and ZIP Code are correct and press <Enter> or <F6>/<*> through the generated fields. If the first 3 letters of the city and the ZIP Code were entered and a "good match" is found in the postal data, the city and state will generate, the ZIP Code will appear in the ZIP field, and the cursor will be positioned in the CITY field. A "good match" occurs when there is one and only one exact match between the data entered in the Pop-up window and the US Postal Service data. Verify that the City, State, and ZIP Code are correct and press <Enter> or <F6>/<*> through the generated fields. (If no state is shown on the return but a "good match" was found accept the generated State as correct.) If the system generates a city that is spelled differently than the spelling on the document, leave the spelling as generated. If there is no "good match" found and an MCC was not entered, the city and state must be entered manually. The ZIP Code will appear in the ZIP field. If the city and state are not generated or the City/State Generation pop-up window did not appear, enter the city as follows: Space for all hyphens (-) and ampersands (&). Omit any apostrophes. Do not space for an apostrophe. Disregard all counties and parishes. If two or more cities are present and neither is edited, enter a single pound sign. If no city is shown, but a township or military installation is shown, enter it as the city. If there is a Major City Code (MCC) available for the city, as shown in Exhibit 3, enter the 2 letter alpha code and press <Enter>. Correct obviously misspelled cities. If North, South, East or West is shown at the beginning of the city name, use the standard abbreviation (i.e., N = North, S = South). In all other situations, spell out the direction. Major City Codes are not used in this instance. If a number is shown as part of the city, it must be spelled out. Examples of city names are as follows: SHOWN ENTER AS West Miami W MIAMI Pueblo West PUEBLO WEST East Covina E COVINA South San Francisco S SAN FRANCISCO Delhi Township DELHI TOWNSHIP Delhi Twp DELHI TWP Wright Patterson AFB WRIGHT PATTERSON AFB North Ogden N OGDEN 29 Palms TWENTY NINE PALMS 1000 Oaks THOUSAND OAKS 3.24.38.3.4.14.11 (01-01-2016) State Always use the following standard abbreviations for STATES and TERRITORIES: STATE ABBR STATE ABBR Alabama AL New Jersey NJ Alaska AK New Mexico NM Arizona AZ New York NY Arkansas AR North Carolina NC California CA North Dakota ND Colorado CO Ohio OH Connecticut CT Oklahoma OK Delaware DE Oregon OR District of Columbia DC Pennsylvania PA Florida FL Rhode Island RI Georgia GA South Carolina SC Hawaii HI South Dakota SD Idaho ID Tennessee TN Illinois IL Texas TX Indiana IN Utah UT Iowa IA Vermont VT Kansas KS Virginia VA Kentucky KY Washington WA Louisiana LA West Virginia WV Maine ME Wisconsin WI Maryland MD Wyoming WY Massachusetts MA Zero Liability Tax in Credit Reduction State(s) Only. ZZ Michigan MI Puerto Rico PR Minnesota MN Virgin Islands VI Mississippi MS Guam GU Missouri MO American Samoa AS Montana MT Marianna Islands MP Nebraska NE Marshall Islands MH Nevada NV Federated States of Micronesia FM New Hampshire NH Palau PW If two or more states are present and neither is edited, enter a single pound sign. APO/FPO/DPO States are entered as follows: Armed Forces Americas - AA Armed Forces Europe - AE Armed Forces Pacific - AP APO Seattle, APO San Francisco, or APO AP - APO/AP APO New York or APO AE - APO/AE APO FL, APO Miami, or APO AA - APO/AA Diplomatic Post Office - DPO 3.24.38.3.4.14.12 (01-01-2016) ZIP Code Enter the first five digits of the ZIP Code. If other than 5 digits, enter the digits shown up to a maximum of 5 digits. Do not enter digits from the Zip+4 Code. If illegible or missing, press <Enter>. If two or more Zip Codes are present, press <Enter>. 3.24.38.3.4.14.13 (01-01-2016) Computer Condition Code (CCC) Computer Condition Codes, often referred to as "Condition Codes" , are edited on returns prior to being transcribed. There can be up to 10 Condition Codes on a return. The location varies by return. Instructions in document-specific IRMs specify the location of this field for each return. If the Condition Code is illegible, enter a pound sign (#), for the illegible character. Condition Code "I" will be edited with a line on the top and bottom (as in block letter style). Assume that a character appearing to be a zero is an alpha "O" . If Condition Code "G" is present, enter the return as follows unless otherwise instructed by the document-specific IRM. If the return is a: Non-remittance return, press <F6> and end the document after the Error Resolution System (ERS) Action Code field. If there is a subsequent MUST ENTER field in the section, enter zero in the field and press <F6> then end the document. Remittance return, press <F6> after the ERS Action Code field. If there is a subsequent MUST ENTER field in the section, enter zero in the field and then press <F6> to end the section. Proceed directly to Section 03, enter the remittance amount then end the document. 3.24.38.3.4.14.14 (10-30-2019) IRS Received Date The IRS Received Date, often referred to as "Received Date" , is the date when a document is first received by the IRS. It is stamped or edited on page 1 of the return. If edited, it should be in MMDDYY format. If two or more Received Dates are stamped on the return and neither has been edited, pick up the earliest date. DO NOT enter dates from other date stamps such as Resort Received Date, Postmark, Received Dates stamped by taxpayers, EEFAX dates, etc. If the return is late filed, enter the Received Date. If the Received Date is missing, and is a MUST ENTER field, enter 6 periods. See IRM 3.24.38.3.4.14.5 for more information on the entry of dates. 3.24.38.3.4.14.15 (01-01-2019) Privacy and Civil Liberties Impact Assessment (PCLIA) / North America Industry Classification System (NAICS) Codes Enter the PCLIA/NAICS code exactly as shown except as follows: IF THEN More than one code is present, Enter the first code. There is no information and the field is a MUST ENTER Enter a zero (0) unless otherwise instructed There is no information and the field is not a MUST ENTER field, Press Enter only. The code is other than "4" or "6" digits, Enter zero (0). There are any illegible digits, Enter zero (0). 3.24.38.3.4.14.16 (01-01-2016) Error Resolution System (ERS) Action Code The ERS Action Code, often referred to as simply "Action Code" , is a numeric 3-digit code generally edited in the bottom left margin of the return. Ignore anything after the 3-digit code, such as hyphens, dashes, or subsequent characters. If an Action Code is edited on a return that does not have an Action Code field, enter a "U" in the Condition Code field. If an Action Code in the "600" series is present on the return, If it is a non-remittance return, press <F6> and end the document after this field. If there is a subsequent MUST ENTER field in the section, enter zero in the field, press <F6> and then end the document. If it is a remittance return, press <F6> to end the section after this field. If there is a subsequent MUST ENTER field in the section, enter zero in the field and then press <F6> to end the section. Proceed directly to Section 03, enter the remittance amount and end the document. If the Action Code is illegible, enter a "U" in the Condition Code field. If more than one Action Code is edited on the return, enter the highest Action Code. 3.24.38.3.4.14.17 (01-01-2016) Money Amounts For all zero or blank amounts, press <Enter> unless otherwise directed in the document-specific IRM. If the field is a MUST ENTER field, enter zero (0) then press <Enter>. If there are two or more money amounts shown on a single line or if the amount is illegible or cannot be determined, press <F12> to fill the field with question marks (???). Enter money amounts as follows: If a dollar amount is present and no cents are present, enter two zeros. If a dollar amount is present and followed by a line, dash or hyphen, enter two zeros. If a dollar amount is present and the cents are lined through, enter two zeros. If there is a single numeric digit in the cent’s column, enter the digit followed by a zero (0). Note: If a cent sign (¢) immediately follows the single digit, enter a zero (0) and the single digit. If there are 3 or more digits in the cent’s column, enter the first two digits. All money amounts will be entered in dollars and cents unless otherwise specified. A space and a dollar sign following the prompt (for example, LN2 $) indicates that the field is a dollar’s only field. Transcribe entries as negative amounts if brackets are pre-printed on the form, bracketed or otherwise shown as negative by the taxpayer, or edited by IRS personnel. If the field does not accept a MINUS (-) in the field termination (FLD Term) column, enter the amount and press <Enter> unless otherwise instructed. Some European countries use commas in place of periods and vice versa when reporting dollar amounts on tax returns. For example: 36,02 for $36.02. When transcribing these returns, replace commas with periods and periods with commas. See Money Amount Examples as follows: Shown Enter As 129.736,06 129736.06 1.027,86 1027.86 1.275.163 1275163.00 1368,65 1368.65 86,37 86.37 3.24.38.3.4.14.18 (01-01-2016) Remittance/Payment Received The Remittance or Payment Received is an amount printed or edited on the return to indicate a payment was received with the return. This field can be entered only if a Pre-journalized Credit Amount was entered in the Block Header and is a MUST ENTER field in this case. Enter the amount printed by a cash register in any location on the return or edited in green pencil in the "Balance Due" or "Tax Due" area. Check the control document (Form 813 or Form 3893) if the amount is illegible. Enter the "RPS" amount printed on the upper right corner of the return ONLY if underlined in green. If Condition Code "G" is present or the ERS Action Code is in the "600" series, end the document after entering the Remittance amount. 3.24.38.3.4.14.19 (01-01-2016) Third Party Designee and Discuss with Preparer Check boxes The Third-Party Designee and Discuss with Preparer Check boxes are used by the taxpayer to designate a person with whom the IRS is authorized to discuss the return. The checkbox is located just above the signature area on the return. Enter a "1" in this field if only the "Yes" box is checked. Otherwise, press <Enter>. 3.24.38.3.4.14.20 (01-01-2016) Third Party Designee ID Number The Third-Party Designee ID Number is a unique number chosen by the Third Party Designee to allow an IRS employee to verify the person's identity when calling on the telephone. Only A-Z, 0-9, and blanks are valid. If the ID number is too long, enter as much of the data as possible. 3.24.38.3.4.14.21 (01-01-2018) Preparer's SSN, Firm's EIN and Preparer's TIN The Preparer's Social Security Number (SSN) field can contain the preparer's true SSN or a unique number assigned to the preparer by the IRS to protect the confidentiality of his or her SSN. A number assigned by the IRS contains a "P" in the first position followed by 8 numbers. The Preparer's TIN contains the preparer's true EIN. If the Preparer's TIN or Firm's EIN is not in the proper box (i.e., stamped on the return), put it in the proper field based on the format as shown on the return. If the number is not in the standard format or illegible, follow instructions in IRM 3.24.38.3.4.14.4. 3.24.38.3.4.14.22 (01-01-2016) Telephone Numbers Enter the 10 digit numeric phone number including Area Code. Disregard any special characters and blanks. If more than 10 digits are present, only enter the first 10 digits. If any part of the number (for example, Area Code) is missing or illegible, press <Enter>. If there is more than one telephone number present, enter the first 10 digits of the first complete telephone number. Disregard a leading "1" or "011" . Tax preparer may stamp the telephone number on the return along with the Firm's EIN or Preparer's TIN. If so, enter the telephone number stamped. Exhibit 3.24.38-1 Abbreviations and Acronyms AbbreviationsAcronyms ABC - Alphanumeric Block Control BE - Block Edit BMF - Business Master File BOB - Block Out of Balance CD - Check Digit CPU - Central Processing Unit DLN - Document Locator Number EB - End Block ED - End Document E-EIF - Enhanced Entity Index File EIN - Employer Identification Number EOP - Entry Operator IRM - Internal Revenue Manual IRS - Internal Revenue Service ISRP - Integrated Submission and Remittance Processing System KV - Key Verification KVT - Key Verification Training MCC - Major City Code NC - Name Control NCOA - National Change of Address OE - Original Entry OET - Original Entry Training OLG - On Line Grader OPSTATS - Operator Statistics PTIN - Preparer Tax Identification Number QR - Quality Review Operator RPC - Return Processing Code RB - Reject Block RRPS - Residual Remittance Processing System SA - System Administrator SB/SE - Small Business/Self-Employed SOP - Supervisory Operator SP - Submission Processing SSN - Social Security Number TIN - Taxpayer Identification Number TRIDOC - Technical Research Information Document VBDEA - Visual Basic Data Entry Application W&I - Wage and Investment Exhibit 3.24.38-2 Definitions Definitions Alphanumeric Block Control (ABC) — A three-character alpha-numeric code assigned to each block of input documents to track and control the movement of work through submission processing. It may be pre-printed, handwritten, or appear on a label in the upper left corner of the block header document, i.e., Form 1332 or Form 813, or in the box entitled "Block Control Number" . Batch Number — A number assigned to one or more blocks of documents to aid in the control and tracking of documents during submission processing. Block Out of Balance (BOB) — A condition existing in a given block of documents that creates an out-of-balance condition. Examples of BOB conditions are: The sum of money amounts in each document does not match the block header total for the block. The actual count of documents within the block is different than the count from the block header. Calendar Year — Twelve (12) consecutive months ending December 31. Check Digit — Two letters, A to Z (excluding E, G, and M), that are validated by the system against the TIN to make sure both are entered correctly. Document Locator Number (DLN) — A fourteen (14) digit number assigned to each input document for control purposes. Document-specific IRM — An IRM containing data entry instructions that are specific to the forms or documents covered by the IRM. Edited Data — Colored pencil entries and alterations to existing entries by other IRS functional areas, such as Code and Edit, Entity, etc., on an input document. Examples include colored pencil circling, X-ing, underlining and changing of existing entries, and new entries. Element — An item of data that is to be transcribed. Each element is identified on the ISRP Transcription Operation Sheets to indicate its location on the document and the sequence of transcription. Enhanced Entity Index File (E-EIF) — A database containing entity information extracted from taxpayer account data on the Master File. Entity — Taxpayer identifying information, such as name, address, Taxpayer Identification Number, Tax Period. Entity Area — The area of an input document where the taxpayer's identifying information appears. Field — The area on the input screen in which an item of data is transcribed. Field Termination Keys — A key that is used to move to a subsequent field. The four keys are <Enter> indicates a positive field and moves the cursor to the next field <-> (minus sign) indicates negative amounts and moves the cursor to the next field <F6>/<*> indicates a positive field and moves the cursor to the next MUST ENTER field or to the next section. Fiscal Year — Twelve (12) consecutive months ending on the last day of any month other than December. Intermediate Entity — A condition in which the operator must enter all the taxpayer's address information because an entity check resulted in a match on the TIN/Name Control and a mismatch on the Address Key. Long Entity — A condition in which the operator must enter all the taxpayer's address information because an entity check resulted in a mismatch on both the TIN/Name Control and the Address Key or no entity check was performed. MUST ENTER Field — A field that requires an entry or a field that must be overridden if there is no entry. Must Fill Field — A field in which all positions must be filled Must Verify Field — A field that must be key-verified because data was entered in OE. Name Control — The first 4 characters of the taxpayer's name. The Name Control is used for validation purposes. Negative Entry — An entry that is indicated as negative by the presence of brackets, parentheses or a minus sign. Positive Entries — An entry that is indicated as positive by the absence of brackets, parentheses or a minus sign. Prior Year — A tax return with a tax period other than the current tax period. Prompt — A series of letters, numbers and/or special characters appearing on the screen display. The prompt indicates to the operator which item of data on the input document is to be transcribed. Received date — The date a return or payment is received by the IRS at any office or Submission Processing site. Re-Entry Blocks — A block containing documents that were incorrectly processed initially and must be re-entered in ISRP. A Re-entry block can be one of three types depending on how far along in processing the document(s) in the block was when the incorrect processing was identified: A document that fell out during submission processing (for example, during Error Resolution) is called a "SC Reinput" and is identified with re-entry source code "4" . A document that fell out during Master File processing as Unpostable is called a "Reinput of Unpostable Document" and is identified with re-entry source code "N" . A document that has posted incorrectly to the Master File is called a "Reprocessable" and is identified with re-entry source code "R" . Residual Remittance Processing System Identification Number (RPSID)— a number assigned to all remittances received by the service. The number contains the batch number, sequence number, and the date the remittance was processed. Section — A series of fields that have been grouped together for processing purposes and assigned an identifying section number. Serial Number — The 12th and 13th digits of the DLN that uniquely identify a document within a block. Short Entity — Condition in which the operator does not enter the taxpayer's address. Zero filled Field — A field in which the system generates leading zeroes in front of the data entered in the field. Exhibit 3.24.38-3 Major City Codes Major City CodesCodesMajor City Codes (MCC) STATE / TERRITORY MCC Washington, D.C. DC STATE / TERRITORY Alabama CITY Auburn AF Birmingham BI Florence FC Huntsville HU Mobile MO Montgomery MG Tuscaloosa TB STATE / TERRITORY Alaska CITY Anchorage AN Fairbanks FK STATE / TERRITORY Arizona CITY Chandler YZ Glendale GE Mesa MZ Peoria PY Phoenix PX Scottsdale YS Tempe TE Tucson TU STATE / TERRITORY Arkansas CITY Fayetteville FB Fort Smith FS Jonesboro JB Little Rock LR North Little Rock NL Pine Bluff PB STATE / TERRITORY California CITY Alhambra YA Anaheim AH Bakersfield BD Berkeley BE Chula Vista DV Fresno FO Glendale GL Huntington Beach HB Inglewood ID Irvine IV Long Beach LB Los Angeles LA Modesto MC North Hollywood NW Oakland OA Oceanside OE Oxnard OX Palo Alto PQ Pasadena PD Riverside RS Sacramento SC Salinas YL San Bernardino SR San Diego SD San Francisco SF San Jose SJ Santa Ana SA Santa Barbara SZ Stockton SN Torrance TN Van Nuys VN STATE / TERRITORY Colorado CITY Arvada AV Aurora AZ Boulder BV Colorado Springs CS Denver DN Greeley GC Lakewood LW Pueblo PU Westminster WD STATE / TERRITORY Connecticut CITY Bridgeport BP Hartford HD New Haven NH Stamford ST Waterbury WT STATE / TERRITORY Delaware CITY Wilmington WI STATE / TERRITORY Florida CITY Boca Raton BZ Bradenton BG Cape Coral CF Clearwater CQ Daytona Beach DF Fort Lauderdale FL Fort Pierce FP Gainesville GF Hialeah HI Hollywood HW Jacksonville JV Lakeland LK Melbourne ML Miami MF Orlando OR Pembroke Pines PP Pensacola PE Punta Gorda PJ St. Petersburg SP Sarasota XS Tallahassee TL Tampa TA Titusville TT West Palm Beach WP Winter Haven WG STATE / TERRITORY Georgia CITY Albany AY Atlanta AT Athens AE Augusta AG Columbus CM Macon MA Marietta MT Savannah GS STATE / TERRITORY Hawaii CITY Honolulu HL STATE / TERRITORY Idaho CITY Boise BS Pocatello PC STATE / TERRITORY Illinois CITY Aurora AO Champaign CX Chicago CH Decatur DT East Saint Louis ES Evanston EN Joliet JT Naperville NP Oak Park OP Peoria PL Rockford RF Springfield XL STATE / TERRITORY Indiana CITY Bloomington BQ Evansville EV Fort Wayne FY Gary GY Hammond HM Indianapolis IN Lafayette LF South Bend SB Terre Haute TH STATE / TERRITORY Iowa CITY Cedar Rapids CR Davenport DP Des Moines DM Dubuque DQ Sioux City SX Waterloo WL STATE / TERRITORY Kansas CITY Kansas City KA Overland Park OV Shawnee Mission SM Topeka TP Wichita WK STATE / TERRITORY Kentucky CITY Lexington LX Louisville LE Owensboro OW STATE / TERRITORY Louisiana CITY Baton Rouge BR Bossier City BW Lafayette LL Lake Charles LC Metairie MI Monroe MB New Orleans NO Shreveport SH STATE / TERRITORY Maine CITY Augusta AA Lewiston LT Portland PT STATE / TERRITORY Maryland CITY Baltimore BA Cumberland CK Gaithersburg GG Silver Spring SS STATE / TERRITORY Massachusetts CITY Boston BO Cambridge CB Fall River FR Lawrence LQ Lowell LM Lynn LY New Bedford ND Newton NE Quincy QU Somerville SV Springfield XA Worcester WE STATE / TERRITORY Michigan CITY Ann Arbor AP Battle Creek QK Dearborn DB Detroit DE East Lansing ET Flint FT Grand Rapids GR Kalamazoo KZ Lansing LG Muskegon MK Saginaw SG Sterling Heights YH Warren WR STATE / TERRITORY Minnesota CITY Bloomington BN Duluth DL Minneapolis MS St. Paul SU STATE / TERRITORY Mississippi CITY Biloxi BL Greenwood GW Hattiesburg HT Jackson JN Meridian MD STATE / TERRITORY Missouri CITY Independence IE Kansas City KC Springfield XO St. Joseph XM St. Louis SL STATE / TERRITORY Montana CITY Billings IB Great Falls GT Helena HE Missoula MM STATE / TERRITORY Nebraska CITY Lincoln LN Omaha OM STATE / TERRITORY Nevada CITY Henderson HF Las Vegas LV North Las Vegas NT Reno RE STATE / TERRITORY New Hampshire CITY Manchester MR Nashua NS Portsmouth PS STATE / TERRITORY New Jersey CITY Atlantic City AC Camden CD East Orange EO Elizabeth EL Hackensack HS Jersey City JC New Brunswick NB Newark NK Paterson PN Trenton TR STATE / TERRITORY New Mexico CITY Albuquerque AQ Las Cruces LZ Santa Fe YF STATE / TERRITORY New York CITY Albany AL Binghamton BC Bronx BX Brooklyn BK Buffalo BF Far Rockaway RK Flushing FG Jamaica JA Jamestown JM Long Island City LI New York NY Niagara Falls NF Rochester RC Schenectady SK Staten Island SI Syracuse SY Utica UT White Plains WJ Yonkers YK STATE / TERRITORY North Carolina CITY Asheville AS Chapel Hill CJ Charlotte CE Durham DU Fayetteville FN Gastonia GN Greensboro GO High Point HC Raleigh RL Wilmington WN Winston-Salem WS STATE / TERRITORY North Dakota CITY Bismarck BB Fargo FA STATE / TERRITORY Ohio CITY Akron AK Canton CA Cincinnati CN Cleveland CL Columbus CO Dayton DY Hamilton HA Lorain LO Parma PZ Springfield XH Toledo TO Warren WO Youngstown YO STATE / TERRITORY Oklahoma CITY Norman NR Oklahoma City OC Tulsa TS STATE / TERRITORY Oregon CITY Eugene EU Portland PO Salem XR STATE / TERRITORY Pennsylvania CITY Allentown AW Bethlehem BM Easton EA Erie ER Harrisburg HG Johnstown JO Lancaster LP Philadelphia PH Pittsburgh PI Reading RD Scranton XC Wilkes-Barre WB Williamsport WM York YR STATE / TERRITORY Rhode Island CITY Cranston RT Providence PR Warwick WW STATE / TERRITORY South Carolina CITY Anderson AJ Charleston CT Columbia CU Florence FE Greenville GV North Charleston NC Rock Hill RH Spartanburg SQ STATE / TERRITORY South Dakota CITY Aberdeen AD Sioux Falls IQ STATE / TERRITORY Tennessee CITY Chattanooga CG Clarkesville YN Johnson City JH Kingsport KP Knoxville KN Memphis ME Nashville NA STATE / TERRITORY Texas CITY Abilene AB Amarillo AM Arlington IA Austin AU Brownsville BJ Beaumont BT Corpus Christi CC Dallas DA El Paso EP Fort Worth FW Galveston GA Garland GD Harlingen HR Houston HO Irving IR Laredo LD Lubbock LU Plano PF Port Arthur PA San Antonio SO Waco WX Wichita Falls WF STATE / TERRITORY Utah CITY Ogden OG Provo PV Salt Lake City XU West Valley City WC STATE / TERRITORY Vermont CITY Burlington BU STATE / TERRITORY Virginia CITY Alexandria AX Arlington AR Charlottesville CV Chesapeake CP Hampton HP Newport News NN Norfolk NV Petersburg PG Portsmouth PM Richmond RI Roanoke RO Virginia Beach VB STATE / TERRITORY Washington CITY Bellingham BH Bremerton BY Kennewick KW Olympia OL Seattle SE Spokane SW Tacoma TC Vancouver VA STATE / TERRITORY West Virginia CITY Charleston CW Huntington HN Parkersburg PK Wheeling WH STATE / TERRITORY Wisconsin CITY Green Bay GB Janesville JE Kenosha KE Madison MN Milwaukee MW Oshkosh OK Racine RA Sheboygan XB West Allis WA STATE / TERRITORY Wyoming CITY Casper CZ Cheyenne CY Exhibit 3.24.38-4 Major City Codes (MCCs) for which City/State Generation Fails - Use MCC Major City Codes (MCC)CodesMajor City Codes for which City/State Generation Fails - Use MCC STATE CITY MCC Puerto Rico San Juan XJ Alabama Montgomery MG Florida Hialeah HI Jacksonville JV Georgia Atlanta AT Columbus CM Hawaii Honolulu HL Massachusetts Newton NE New York New York NY Schenectady SK Syracuse SY North Carolina Winston-Salem WS Ohio Akron AK Pennsylvania Philadelphia PH Pittsburgh PI South Carolina Charleston CT Tennessee Kingsport KP Memphis ME Nashville NA Virginia Charlottesville CV Wisconsin West Allis WA Exhibit 3.24.38-5 Foreign Country Codes Foreign Country CodesCodesForeign Country (FCC) Foreign Country Code Country AA Aruba AC Antigua, Barbuda AE Abu Dubai, United Arab Emirates AF Afghanistan AG Algeria AJ Azerbaijan AL Albania AM Armenia AN Andorra AO Angola AR Argentina AS Australia AT Ashmore Island, Cartier Island AU Austria AV Anguilla AX Akrotiri Sovereign Base Area AY Antarctica BA Bahrain BB Barbados BC Botswana BD Bermuda BE Belgium BF Bahamas, The BG Bangladesh BH Belize BK Bosnia-Herzegovina BL Bolivia BM Burma BN Benin (Dahoney) BO Belarus BP Solomon Islands BQ Navassa Island BR Brazil BS Bassas da India BT Bhutan BU Bulgaria BV Bouvet Island BX Brunei BY Burundi CA Canada CB Cambodia (Kampuchea) CD Chad CE Sri Lanka CF Republic of Congo (Brazzaville) CG Democratic Republic of Congo (Kinshasa) CH China, Peoples Republic of China (including, Inner Mongolia, Tibet and Manchuria) CI Chile CJ Cayman Islands CK Cocos (Keeling) Island CM Cameroon CN Comoros CO Columbia CR Coral Sea Islands Territory CS Costa Rica CT Central African Republic CU Cuba CV Cape Verde CW Cook Islands CY Cyprus DA Denmark DJ Djibouti DO Dominica DQ Jarvis Island DR Dominican Republic DX Dhekelia Sovereign Base Area EC Ecuador EG Egypt EI Ireland EK Equatorial Guinea EN Estonia ER Eritrea ES El Salvador ET Ethiopia EU Europa Island EZ Czech Republic FG French Guiana FI Finland FJ Fiji FK Falkland Islands FO Faroe Islands FP French Polynesia (Tahiti) FQ Baker Island FR France, Corsica FS French Southern and Antarctic Lands GA Gambia GB Gabon GG Georgia GH Ghana GI Gibraltar GJ Grenada GK Guernsey GL Greenland GM Germany GO Glorioso Islands GP Guadeloupe GR Greece GT Guatemala GV Guinea GY Guyana GZ Gaza Strip HA Haiti HK Hong Kong HM Heard Island and McDonald Island HO Honduras HQ Howland Island HR Croatia HU Hungary IC Iceland ID Indonesia (including Bali, Belitung, Flores, Java, Moluccas, Sumatra, Timor) IM Isle of Man IN India IO British Indian Ocean Territory IP Clipperton Islands IR Iran IS Israel IT Italy IV Cote d'Ivoire (Ivory Coast) IZ Iraq JA Japan JE Jersey JM Jamaica JN Jan Mayen JO Jordan JQ Johnston Atoll JU Juan de Nova Island KE Kenya KG Kyrgyzstan KN Korea (North) KQ Kingman Reef KR Kiribati KS Korea (South) KT Christmas Island KU Kuwait KZ Kazakhstan LA Laos LE Lebanon LG Latvia LH Lithuania LI Liberia LO Slovakia LQ Palmyra Atoll LS Liechtenstein LT Lesotho LU Luxembourg LY Libya MA Madagascar MB Martinique MC Macau MD Moldova MF Mayotte MG Mongolia MH Montserrat MI Malawi MJ Montenegro MK Macedonia ML Mali MN Monaco MO Morocco MP Mauritius MQ Midway Islands MR Mauritania MT Malta MU Oman MV Maldives MX Mexico MY Malaysia MZ Mozambique NC New Caledonia NE Niue NF Norfolk Island NG Niger NH Vanuatu NI Nigeria NL Netherlands NO Norway NP Nepal NR Nauru NS Suriname NT Netherlands Antilles, Bonaire, Curacao NU Nicaragua NZ New Zealand PA Paraguay PC Pitcairn Island PE Peru PF Paracel Islands PG Spratly Islands PK Pakistan PL Poland PM Panama PO Portugal PP Papua New Guinea PU Guinea-Bissau QA Qatar (Katar) RB Serbia RE Reunion RO Romania RP Philippines RS Russia RW Rwanda SA Saudi Arabia SB St. Pierre and St. Miquelon SC St. Kitts, Nevis SE Seychelles SF South Africa SG Senegal SH St. Helena (Ascension Island and Tristan de Cunha Island Group) SI Slovenia SL Sierra Leone SM San Marino SN Singapore, Republic of Singapore SO Somalia SP Spain ST St. Lucia SU Sudan SV Svalbard SW Sweden SX South Georgia Island and the South Sandwich Island SY Syria SZ Switzerland TD Trinidad and Tobago TE Tromelin Island TH Thailand TI Tajikistan TK Turks and Caicos Islands TL Tokelau TN Tonga TO Togo TP Sao Tome and Principe TS Tunisia TT Timor-Leste TU Turkey TV Tuvalu TW Taiwan TX Turkmenistan TZ Tanzania UG Uganda UK Great Britain, United Kingdom UP Ukraine UV Burkina Faso (Upper Volta) UY Uruguay UZ Uzbekistan VC St. Vincent and The Grenadines (Northern Grenadines) and Windward Island VE Venezuela VI Redonda, Tortola and British Virgin Islands VM Vietnam VT Vatican City, Holy See WA Namibia WE West Bank WF Wallis and Futuna WI Western Sahara WQ Wake Island WS Western Samoa WZ Swaziland XA Ascension XC Channel Islands XE England XM Myanmar XN Northern Ireland XI Aland Island XR Slovak Republic XS Scotland XT Tristan Da Cunha XW Wales XY Canary Islands XX Other (Country not listed elsewhere) XZ Azores YI Yugoslavia YM Yemen ZA Zambia ZI Zimbabwe Exhibit 3.24.38-6 BMF ISRP IRMs, Program Numbers and Block Header Validity Checks IRM 3.24.13 - Employment Tax Returns Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 941, 2021 and Subsequent Revisions 11213 141 42 Form 941-PR, Form 941-SS 2021 and Subsequent Revisions 11223 141 42 Form 945 (TY 2010 and later) 11260 144 40 Form CT-1(2019 and Prior Revisions 11300 711 45 Form CT-1 11301 711 45 Form 943 2020 and Subsequent Revisions 11609 143 44 Form 943–PR 2020 and Subsequent Revisions 11618 143 44 Form 944, Form 944–SP 2020 and Subsequent Revisions 11662 149 43 IRM 3.24.14 - Fiduciary Income Tax Returns Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 1041 11900 244, 236 47 Form 1041-N (Ogden only) 11910 239 47 Form 1041 QFT ( 11910 239 47 IRM 3.24.15 - Partnership Income Tax Returns Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 1065 12200 265, 267 48 Form 1065-B (TY 2017 and prior) 12220 268 48 IRM 3.24.16 - Corporate Income Tax Returns Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 1120 11500 310, 311 50 Form 1120–C 11540 303 54 Form 1120-F 11502 366, 367 51 Form 1120-FSC 11506 307 51 Form 1120-H 11501 371 50 Form 1120-L 11503 311 51 Form 1120-ND 11505 308 51 Form 1120-PC 11511 313 51 Form 1120-REIT 11508 312 50 Form 1120-RIC 11509 305 50 Form 1120-S 12100 316 51 Form 1120-SF 11507 306 51 IRM 3.24.23 - Excise Tax Returns Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 11-C 12701 403 55 Form 720 11800 420 46 IRM 730 12702 413 58 Form 2290 12300 495 52 IRM 3.24.25 - BMF International Miscellaneous Tax Returns (OSPC ONLY) Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 3520 12310 383 87 Form 3520-A 12320 382 89 Form 8288 11330 140 88 Form 8804 11340 129 20 IRM 3.24.106 - Estate Tax Returns Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 706 12400 506 56 Form 706-GS(D) 12403 559 21 Form 706-GS(T) 12404 529 21 Form 706-NA 12402 505 56 IRM 3.24.143 - Gift Tax Returns Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 709 12410 509 57 IRM 3.24.154 - Unemployment Tax Returns Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 940, Form 940-PR 11100 839, 840 41 IRM 3.24.213 - Real Estate Mortgage Investments Conduit Returns Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 1066 12201 360 53 IRM 3.24.249 - Fiscal Year Required Payments Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 8752 19000 223 11 IRM 3.37.110 - Chapter 3 Withholding Returns (OSPC ONLY) Form(s) PROGRAM TAX CLASS DOC. CODE PRP Form 1042 12500 125 26 Form 1042-S 71720 502 26 Form 1042-T 71700 501 26 Exhibit 3.24.38-7 Other ISRP IRMs, Program Numbers and Block Header Validity Checks Note: For all 155xx and 455xx programs, Doc. Code 45 and Trans. Code 720 are valid. IRM 3.0.101 - Schedule K-1 Form(s) PROGRAM TAX CLASS DOC. CODE FORMAT CODE PRP Form 1041 Schedule K-1 44380 566 69 Form 1065 Schedule K-1 44381 565 69 Form 1120-S Schedule K-1 44382 567 69 IRM 3.24.3 - Individual Tax Returns Form(s) PROGRAM TAX CLASS DOC. CODE FORMAT CODE PRP Form 1040 43110, 43112 (Prior Year), 43130, 43170, 43180, 43210, 43270, 43280,46110, 46112 (Prior Year), 46120, 46210, 46220 205, 206, 211, 212, 221, 222 31 Form 1040A 44110, 44112 (Prior Year), 44120, 44130, 44160, 46130, 46230, 46172 (Prior Year Foreign) 209, 210 33 Form 1040-EZ 46150, 46152 (Prior Year Foreign), 46250, 47110, 47130, 47132 (Prior Year), 47140 207, 208 15 Form 1040-NR 46121, 46124 (Prior Year Foreign), 46221 272, 273 31 Form 1040-NR-EZ 46125, 46142 (Prior Year Foreign), 273 31 Form 1040-PR 46122, 46222 227 36 Form 1040-SS 46122, 46222 226 36 Form 1040-X 44400 205, 206, 211, 212, 221, 222 31 Form 1040-SFR 44630 210 33 IRM 3.24.7 - Delinquent Accounts Form(s) PROGRAM TAX CLASS DOC. CODE FORMAT CODE PRP Form 3177, 5768 15502 977 68 Form 3177 45502 277 68 Form 5466-B 15507 977 68 Form 5466-B 45507 277 68 IRM 3.24.8 - Information Returns Form(s) PROGRAM TAX CLASS DOC. CODE FORMAT CODE PRP Form 1096 44310 569 007 69 Form 1097-BTC 44307 550 050 69 Form 1098 44312 581 353 69 Form 1098-C 44312 578 357 69 Form 1098-E 44312 584 358 69 Form 1098-F 44312 503 360 69 Form 1098-T 44312 583 359 69 Form 1098-Q 44311 574 355 69 Form 1099-A 44309 580 354 69 Form 1099-B 44301 579 021 69 Form 1099-C 44303 585 397 69 Form 1099-CAP 44303 573 029 69 Form 1099-DIV 44302 591 032 69 Form 1099-G 44303 586 026 69 Form 1099-INT 44300 592 033 69 Form 1099-K 44300 510 037 69 Form 1099-LS 44300 516 361 69 Form 1099-LTC 44300 593 034 69 Form 1099-MISC 44305 595 040 69 Form 1099-NEC 44300 571 571 69 Form 1099-OID 44304 596 060 69 Form 1099-PATR 44307 597 061 69 Form 1099-Q 44308 531 031 69 Form 1099-R 44306 598 025 69 Form 1099-S 44308 575 396 69 Form 1099-SA 44300 594 035 69 Form 1099-SB 44300 543 362 69 Form 3921 44317 525 048 69 Form 3922 44318 526 049 69 Form 5498 44313 528 022 69 Form 5498-ESA 44313 572 028 69 Form 5498-SA 44315 527 023 69 Form W-2G 44314 532 010 69 Form 1099-QA 44351 51A 514 66 Form 5498-QA 44352 52A 515 66 IRM 3.24.10 - Revenue Receipts Form(s) PROGRAM TAX CLASS DOC. CODE FORMAT CODE PRP Form 1041-ES 11920 217 60 Form 1040-ES, Form 1040-C, Form 3244 44200 220, 261 60 Form 3753 (BMF) 15501 145, 345, 445, 545, 745, 845 60 Form 3753 (BMF) 15501 245 60 Form 3753 (IMF) 45501 245 60 Form 3753 (IRAF) 45501 045 60 Form PJ710 BMF 15501 117 60 Various Forms (BMF) 15501 117, 118, 119, 124, 145, 148, 151, 158, 170, 176, 187 60 Various Forms (BMF) 15501 217, 218, 219, 224, 245, 248, 251, 258, 270, 276, 287 60 Various Forms (BMF) 15501 317, 318, 319, 324, 345, 348, 351, 358, 370, 376, 387 60 Various Forms (BMF) 15501 417, 418, 419, 424, 445, 448, 451, 458, 470, 476, 487 60 Various Forms (BMF) 15501 517, 518, 519, 524, 545, 548, 551, 558, 570, 576, 578 60 Various Forms (BMF) 15501 717, 718, 719, 724, 745, 748, 751