4.19.2 IMF Automated Underreporter (AUR) Control

Manual Transmittal

August 15, 2017

Purpose

(1) This transmits revised IRM 4.19.2, Liability Determination, IMF Automated Underreporter (AUR) Control.

Material Changes

(1) Formatting and editorial changes were made throughout this section to clarify language and/or to update references, dates, telephone numbers, and website addresses; TY 2013 information was removed and TY 2016 information was added.

(2) Added internal controls information and Exhibit references where terms and acronyms used in IRM 4.19.2 can be found, as required by The Heightened Awareness, Sensitivity, and Understanding of Internal Controls Memo dated September 14, 2016 and renumbered all subsequent sub-sections.

(3) Instructions and information regarding IPC "LR" (Lost Response), BT 97 (Lost Response Suspense) and the Lost Response Report were removed, throughout this section.

(4) IRM 4.19.2.1(6) Note - deleted Note referencing Series 592 clerks

(5) IRM 4.19.2.1(10) Note - deleted Note referencing Series 592 clerks

(6) IRM 4.19.2.2.14(1) - revised information to update campuses where electronically transmitted returns are currently accepted

(7) IRM 4.19.2.2.14(2) table and 1st note - corrected file location numbers for AUSC, FSC and KCSC; deleted 1st Note

(8) IRM 4.19.2.3.5(1) - Batch History field information and definition were added to the list of fields/definitions on the Case History screen

(9) IRM 4.19.2.3.6(2) Note - revised to refer responses containing Letter 5064C directly to IDTVA

(10) IRM 4.19.2.3.6(4) d - added Exception that Recon responses with Form 14157 and/or Form 14157-A will not be built on AUR; they will be referred directly to the co-located or assigned IDTVA

(11) IRM 4.19.2.3.6(5) - revised time frame for building (controlling) responses on AUR to 7 business days

(12) IRM 4.19.2.3.6.3(1) table, And column, 1st row - added example to clarify that a police report can be a law enforcement incident report

(13) IRM 4.19.2.3.6.3(1) table, Then column, 1st row - added Exception that Recon responses with Form 14039 and/or a police/law enforcement incident report will not be built on AUR; these will be referred directly to the co-located or assigned IDTVA

(14) IRM 4.19.2.3.6.3(1) table, And column, 2nd row - added example to clarify that a police report can be a law enforcement incident report

(15) IRM 4.19.2.3.6.3(2) table, Then column, 2nd row, step 2 - deleted information in existing step 2, renumbered and revised new step 2 instructions to refer responses directly to the co-located or assigned IDTVA

(16) IRM 4.19.2.3.6.3(4) - revised, responses received for cases in BT 89003 require priority handling and must be hand-walked to the AUR IDT liaison daily

(17) IRM 4.19.2.3.6.4(1) a - revised to add police/law enforcement incident report

(18) IRM 4.19.2.3.6.4(1) c - revised wording; included reference to Identity Theft Claims sub-section

(19) IRM 4.19.2.3.6.5(1) a - revised to add police/law enforcement incident report

(20) IRM 4.19.2.3.6.5(1) c - revised wording; included reference to Identity Theft Claims sub-section

(21) IRM 4.19.2.3.9(1) - added reference for new BT 88

(22) IRM 4.19.2.3.9(2) a - revised wording and added police/law enforcement incident report; added Reminder to refer Recon responses including Form 14039 and/or a police report or law enforcement incident report directly to the co-located or assigned IDTVA - do not build on AUR

(23) IRM 4.19.2.3.9(2) c - revised wording; added Reminder to refer Recon responses including Form 14157 and/or Form 14157-A directly to the co-located or assigned IDTVA - do not build on AUR

(24) IRM 4.19.2.3.17(4) Reminder - removed Batch Type 70XXX

(25) IRM 4.19.2.3.20(3) a and b - revised tax years which can be accessed to provide requested CP 2000 copies

(26) IRM 4.19.2.3.28.3(2) Caution - deleted Caution to hold and attempt to rebuild to BT 85 cases that do not build originally

(27) IRM 4.19.2.3.29.2(1) - revised to move step list to new (3) and add new step 7 to associate faxes with cases

(28) IRM 4.19.2.3.29.2(2) - new, to add instructions for e-Faxed closing documents from other sites

(29) IRM 4.19.2.4.3.2(2) - revised number of days for responses to be built on AUR

(30) IRM 4.19.2.4.3.2(12) a - added BT 88 information

(31) IRM 4.19.2.4.3.2(12) b - added Reminder to refer Recon responses which include Form 14039 and/or police report or law enforcement incident report directly to the co-located or assigned IDTVA - do not build on AUR

(32) IRM 4.19.2.4.3.2.3 - new subsection for building BT 88 - reconsideration cases with no assessments

(33) IRM 4.19.2.4.3.3(3) table - made corrections to process codes for the specific target batches

(34) IRM 4.19.2.4.6(4) e - new instructions for handling petitions for U.S. Tax Court received with a response

(35) IRM 4.19.2.4.6.1(3) - revised tax year information and date for internal routing of cases for potential statute issues

(36) IRM 4.19.2.4.6.2(1) - added Note to route Form 2159 to Collections

(37) IRM 4.19.2.4.6.2(6) - clarified instruction to route form, if a flag is attached to Form 9465, Form 433-D or written IA request at case closure

(38) IRM 4.19.2.4.6.5.1(1) b and c - revised wording for agreement on jointly filed returns

(39) IRM 4.19.2.4.6.5.1(1) c Caution - added Form 2159

(40) IRM 4.19.2.4.6.5.1(1) c Note - removed Note that signature(s) under third party authorization can be considered agreed, if the TP also checked the "I agree with all changes" box

(41) IRM 4.19.2.4.6.5.2 (1) Caution - added Form 2159

(42) IRM 4.19.2.4.6.6.1(2) a and Note - revised wording for agreement on jointly filed returns and removed Note which allowed signature(s) under third party authorization to be considered agreed, if the TP also checked the "I agree with all changes" box

(43) IRM 4.19.2.4.6.6.1(2) b - revised wording for agreement on jointly filed returns

(44) IRM 4.19.2.4.6.6.1(2) c - revised wording for agreement on jointly filed returns, added Caution to treat MFJ return responses where each TP signs their individual Statutory Notice as disagreed responses and added Note that notation of an IRS mailing address on a Statutory Notice is not considered a comment for the purposes of determining agreement

(45) IRM 4.19.2.4.6.6.1(2) c Caution - added Form 2159

(46) IRM 4.19.2.4.6.6.1(2) c - new Note that notations of an IRS mailing address on a Stat Notice is not considered a comment for purposes of determining agreement

(47) IRM 4.19.2.5.3.2(12) a and b- revised tax years for responses which can be built to BT 81 and BT 88 and moved BT 83 information to new b

(48) IRM 4.19.2.5.3.2.1(4) - deleted Note

(49) IRM 4.19.2.5.3.2.2(4) - deleted Reminder

(50) IRM 4.19.2.5.3.2.3(1) - new, to clarify BT 88 responses as Recon responses which do not require a reconsideration adjustment; renumbered remaining paragraphs

(51) IRM 4.19.2.5.3.2.3(5) - corrected batch status to "RB"

(52) IRM 4.19.2.5.53 - new subsection for BT 88 - reconsideration cases with no assessments

(53) IRM 4.19.2.6.23.1(11) - new, to add information about cases with new actions and that BT 49 cannot be updated to "RB" status until these cases are built to the appropriate batch

(54) IRM 4.19.2.6.23.1(12) - new, to move instruction/specifics to update batch status to "RB"

(55) IRM 4.19.2.6.23.1(13) - revised instruction; "RB" information moved to new (12)

(56) IRM 4.19.2.6.23.1(14) - new, to add PC, BT update and folder generation information

(57) IRM 4.19.2.6.25(2) b Caution - added Form 2159

(58) IRM 4.19.2.6.25(2) b Note - removed Note that signature(s) under third party authorization can be considered agreed, if the TP also checked the "I agree with all changes" box

(59) IRM 4.19.2.6.25(7) - corrected dates and tax years for building BT 51

(60) IRM 4.19.2.6.25(12) a - corrected tax years for Recon correspondence to be built into BT 81 and BT 83

(61) IRM 4.19.2.6.25(15) b and 1st Note - revised folder notation to "Agreed lost response" and deleted 1st Note

(62) IRM 4.19.2.6.26(2) c Caution - added Form 2159

(63) IRM 4.19.2.6.26(6) b and Note - revised instruction to transfer case to the designated TE if a thorough search does not locate the response; deleted Note

(64) IRM 4.19.2.6.27(6) b and Note- revised instruction to transfer case to the designated TE if a thorough search does not locate the response; deleted Note

(65) IRM 4.19.2.6.29(7) b and Note - revised instruction to transfer case to the designated TE if a thorough search does not locate the response; deleted Note

(66) IRM 4.19.2.6.30.3(2) step 9 Note - deleted Note containing TY 2012 and prior information

(67) IRM 4.19.2.6.40(3) Caution - added Form 2159

(68) IRM 4.19.2.6.40(3) a Note - removed Note which allowed signature(s) under third party authorization to be considered agreed, if the TP also checked the "I agree with all changes" box

(69) IRM 4.19.2.6.40(3) b- added Caution to treat MFJ return responses where each TP signs their individual Statutory Notice as disagreed responses and added Note that notation of an IRS mailing address on a Statutory Notice is not considered a comment for the purposes of determining agreement

(70) IRM 4.19.2.6.40(9) - corrected dates and tax years for building BT 71

(71) IRM 4.19.2.6.40(14) - added Manual Interest cases to the paragraph and revised instructions to transfer the case, if error message is received

(72) IRM 4.19.2.6.40(15) a - corrected tax years for building Recon correspondence on AUR

(73) IRM 4.19.2.6.40(18) b and Note - revised folder notation to "Agreed lost response" and deleted Note

(74) IRM 4.19.2.6.41(6) b and Note - revised instruction to transfer case to the designated TE if a thorough search does not locate the response; deleted Note

(75) IRM 4.19.2.6.43(7) b and Note - revised instruction to transfer case to the designated TE if a thorough search does not locate the response; deleted Note

(76) IRM 4.19.2.6.46(2) - corrected dates and tax years for building BT 79

(77) IRM 4.19.2.6.47(1) - corrected tax years for building Recon correspondence on AUR

(78) IRM 4.19.2.6.49(2) Caution - corrected to build cases with responses to the appropriate batch

(79) IRM 4.19.2.6.49(3) - deleted (3), which contained TY 2012 information

(80) IRM 4.19.2.6.49(4) and 1st bullet Note - revised wording and deleted Note, which contained TY 2012 information

(81) IRM 4.19.2.6.49(13) - revised to select "Close" to close the batch

(82) IRM 4.19.2.6.53(1) - corrected the tax years for building BT 88

(83) IRM 4.19.2.6.53(3) - corrected batch status to "RB"

(84) IRM 4.19.2.6.65(2) - corrected tax years for building Recon correspondence on AUR

(85) IRM 4.19.2.7(7) 3rd bullet - corrected to remove PC 69

(86) IRM 4.19.2.7.1(3) - revised to remove information that verification can be done by sequence order or by PC

(87) IRM 4.19.2.7.1(4) - deleted instruction and renumbered remaining paragraphs

(88) IRM 4.19.2.7.1(6) - added new f to provide instruction for the "New Note" error message which may display during PC verification

(89) IRM 4.19.2.7.4(1) - added Statutory Notice and Letters to the bullet list

(90) IRM 4.19.2.7.4(4) - added "update suspense" to menu options

(91) IRM 4.19.2.10.6(3) step 5 - removed step

(92) IRM 4.19.2.10.7(1) - added Coordinator to instruction

(93) IRM 4.19.2.10.7(4) - added Coordinator to instruction

(94) IRM 4.19.2.10.7(5) - new, added instruction for new fallout condition "No Notice sent - transfer to Coordinator"

(95) IRM 4.19.2.10.7(6) - new, added instructions for new fallout conditions "MFT 31 non agree - contact Coordinator" and "NPS - contact Coordinator" ; renumbered remaining paragraph

(96) IRM 4.19.2.10.8(4) - added "Volume Over 30 Days by Saturday" to the list of status categories on the report

(97) IRM 4.19.2.10.9.2(5) - removed "Total of all PC volumes" from items on the summary page listing

(98) IRM 4.19.2.10.14(6) - corrected, report is updated continuously and is generated on demand

(99) IRM 4.19.2.10.15 - deleted entire subsection which contained TY 2012 report information

(100) IRM 4.19.2.10.27(3) - removed "Notice Date" as an item displayed on the listing

(101) IRM 4.19.2.10.29(3) - revised; report is 3 columns and includes "Count" information

(102) IRM 4.19.2.10.30(5) - added option of attaching other identifying information to assist in placing cases in the appropriate suspense file

(103) IRM 4.19.2.10.31(4) - removed "Total Volume" from items included on the report

(104) IRM 4.19.2.10.32(5) Note - deleted

(105) Exhibit 4.19.2-3 PC 12 - corrected definition to Office Audit

(106) Exhibit 4.19.2-3 PC 77 - corrected definition to add input via IDRS CC STN90

Effect on Other Documents

This material supersedes IRM 4.19.2 dated August 21, 2016 (effective September 1, 2016). The following IRM Procedural Updates have been incorporated into this IRM: 16U1355 (dated 09-02-2016), 16U1479 (dated 10-04-2016), 16U1614 (dated 11-02-1016), 16U1778 (dated 12-20-2016), 17U0885 (dated 05-19-2017) and 17U0993 (dated 06-12-2017).

Audience

AUR clerical employees at the seven AUR sites

Effective Date

(09-01-2017)

Michael W. Damasiewicz
Director, Exam Field and Campus Policy
Small Business/Self Employed

Program Scope and Objectives

  1. Purpose. This IRM section describes clerical procedures for the Small Business/Self Employed (SB/SE), Individual Master File (IMF) Automated Underreporter (AUR) Program. Specifically, IRM 4.19.2 includes clerical procedures which support case processing through all phases of the IMF AUR Program.

  2. Audience. These procedures apply to all clerks who work in SB/SE IMF AUR.

  3. Policy Owner. The IMF AUR Program is under SB/SE Examination, Field and Campus Policy.

  4. Program Owner. IMF AUR Policy is responsible for providing procedures to work the IMF AUR Program and for oversight of the AUR system.

Background

  1. Potential AUR cases are systemically identified through computer matching of tax returns with corresponding information returns in the Information Returns Master File (IRMF). Cases are selected for inventory in a manner determined to provide overall compliance coverage. Selected cases undergo an in-depth review by a tax examiner to identify underreported and/or overdeducted issues which require further explanation to resolve the discrepancy.

Authority

  1. Internal Revenue Code Chapter 61 (Information and Returns), Subchapter A (Records and Returns), Part III (Information Returns), sections 6031 – 6059, contain the requirements for the filing of information returns for income reporting purposes. Rev. Proc. 2005-32 describes, by category, a non-exclusive list of contacts with taxpayers and other actions by the Service that are not examinations, inspections, or reopenings of closed cases.

Responsibilities

  1. The Director, Exam Field and Campus Policy, Small Business/Self Employed, is the executive responsible for the IMF AUR Program.

  2. The AUR Program Manager, Headquarters Examination Operations, Field and Campus Policy, IMF AUR Policy is the executive responsible for IMF AUR policy and the procedures in this IRM.

Terms

  1. Terms used in this IRM are listed and defined in Exhibit 4.19.2-1, Glossary.

Acronyms

  1. Acronyms used in this IRM are also listed and defined in Exhibit 4.19.2-1, Glossary.

Overview

  1. The Automated Underreporter (AUR) program is separated into four phases:

    • Case Analysis (may also be referred to as Screening or Pre)

    • Response, includes both CP 2501 and CP 2000 (also referred to as Post)

    • Statutory Notice (Stat), legally required final notice (abbreviated as Stat)

      Note:

      For a list of terms, acronyms and abbreviations used in AUR, see Exhibit 4.19.2-1, Glossary.

    • Reconsiderations (closed case correspondence)

  2. Identity theft cases are identified and processed in each of the four phases of AUR and are handled as priority work on a daily basis. See IRM 4.19.2.4.6.3, Identity Theft Claims, for additional information.

  3. The Case Analysis phase is the initial screening of a case. A technical determination is made whether:

    • A notice needs to be generated

    • A case needs to be referred and/or researched

    • A case can be closed without further action

    • A case should be transferred to another function

    • A case needs special handling/routing for identity theft

  4. There are two other processes completed in the Case Analysis phase:

    • Correction of CP 2000 rejects

    • Completion of previously referred or incomplete cases

  5. The system auto batches all Electronically Filed (ELF) and Form 1040EZ (EZ) cases (Virtual batch/Virtual case) in the screening phase.

  6. The clerical functions to support these processes are:

    • Building batches

    • Inputting manual assessments identified by tax examiners (TE), into Integrated Data Retrieval System (IDRS)

    • Associating returns and/or transcripts to case files

    • Refiling closed cases

    • Verifying Process Codes

    • Disassembling batches

    • Associating the case folder and return

    • Pulling notices identified as erroneous from the notice mailout

    • Pulling and batching reject cases

    • Preparing cases for transfer or referral to other areas

    • Setting up suspense files in Case Sequence Number (CSN) order

    • Remail of undeliverable or erroneous notices

  7. The Response Phase of the AUR Program is the resolution of the AUR issue addressed in the:

    • CP 2501, Initial Contact Letter

    • CP 2000, Notice Proposing Adjustment to Income, Payments, or Credits

    • Subsequent 30 Day Letter (e.g., Letter 2625C, Letter 2626C, Letter 1802C, Letter 2627C), or

    • Recomputed CP 2000

  8. The CP 2501 or the CP 2000 issues can be resolved by a response from the taxpayer. If the response does not resolve the issue, there is no response, or if the notice is undeliverable, a CP 2000 notice or a Stat is issued.

  9. The response may result in:

    • Closure and refile

    • Assessment (Automatic or Manual)

    • Miscellaneous Referral

    • Research (Unit Suspense)

    • Closures/Transfers to another area (e.g., Examination or Criminal Investigation)

    • Additional correspondence to resolve the issue

    • Transfer to AUR IDT liaison

  10. The clerical functions to support these processes are:

    • Building batches

    • Associating responses to the CP 2501s, the CP 2000s, recomputed notices, and letters with the case files

    • Verifying Process Codes

    • Disassembling Batches

    • Assessing tax deficiencies to taxpayer's accounts

    • Preparing cases for transfer or referral to other areas

    • Mailing additional correspondence

    • Sending closed cases to the Federal Records Centers (FRC) to be refiled

    • Preparing no response cases for continued processing; CP 2501s to CP 2000 and CP 2000s to Stat, including all exception handling

    • Special handling, including IDRS research, for identity theft cases

  11. The law requires that the IRS issue a Statutory Notice of Deficiency to the taxpayer’s last known address before assessing additional income tax, estate tax, gift tax, and certain excise taxes unless the taxpayer agrees to the additional assessment. The purpose of the Statutory Notice of Deficiency is to ensure the taxpayer is formally notified of the IRS’ intention to assess a tax deficiency and to inform the taxpayer of the opportunity and right to petition the Tax Court to dispute the proposed adjustments. It is critical to both the IRS and the taxpayer that the IRS properly mails the Statutory Notice. Once the IRS mails the Statutory Notice (CP 3219A) and Waiver (Form 5564, Notice of Deficiency- Waiver), the case will move to the Statutory Notice phase of the AUR program. It is possible that the case can be resolved during this phase of the case based on a taxpayer response. However, if the response does not resolve the issue, there is no response, or if the Statutory Notice is undeliverable, the Statutory Notice is defaulted.

    Note:

    The default process is the preparation of Stat cases for assessment and closure, including all exception handling.

  12. If the taxpayer responds to the IRS after the Statutory Notice is issued, the IRS can review that response and, if warranted, decrease or eliminate the proposed additional tax. However, the time period for filing a petition with the United States Tax Court is set by law and the fact that the taxpayer is responding to the IRS will not change that time period. IRS cannot extend or suspend the timeframe for filing a petition with the United States Tax Court. Therefore, it is extremely important that the IRS reviews responses from taxpayers quickly once the Statutory Notice of Deficiency is issued so that, if no agreement can be reached, the taxpayer does not lose his/her right to petition the court to dispute the IRS’ position. The case is defaulted when:

    • Responses from the taxpayer do not resolve the issue(s), and the Stat suspense period has expired.

    • No response is received.

    • The Post Office has returned the notice as undeliverable and IRS has no record of a better address. See IRM 4.19.2.3.28.3, Undeliverable Stat Notices, for additional information.

  13. The Reconsideration (RECON) phase of the AUR program is the handling/resolution of correspondence received for a case that is closed on the AUR system. Correspondence from closed cases is primarily one of the following four types:

    1. A taxpayer request for a change in the AUR assessment made on the case.

    2. Correspondence that does not require a TE to resolve - these are not requests for a change to the AUR assessment.

    3. Misrouted correspondence that has no impact on the previous AUR case.

    4. Correspondence related to identity theft requires special handling.

  14. At times HQ may direct closure of a case or cases with one of the HQ Identified Program Problem closing process codes. No Case Note is required on these cases.

  15. See Exhibit 4.19.2-4, Titles of Forms, for a complete list of Forms and their titles used in this IRM.

Taxpayer Advocate Service

  1. Even though the IRS strives to improve its systems and provide better service, some taxpayers still have difficulty in getting solutions to their problems or appropriate, timely responses to their inquiries. The purpose of the Taxpayer Advocate Service (TAS) is to give taxpayers someone to speak for them within the IRS. Information on the new TAS Case Acceptance Criteria and how and when to refer a taxpayer to TAS is available in IRM 13.1.7, Taxpayer Advocate Service (TAS) Case Criteria. The TAS toll-free case intake line is 1-877-777-4778 or TTY/TDD 1-800-829-4059. Service Level Agreements between TAS and the Operating Divisions are available at the TAS web site.

Maintaining Documents In AUR

  1. Form 3210 - Transmittal, Receipt and Control Records - Correspondence, teletype, transmittal letters, reports, and transmittal receipt and control documents, etc., pertaining to receiving, controlling and transmitting tax returns, taxpayer account registers, and related documents should be maintained within the Operation for one year from the date the transmittal was prepared. After the one year period the document can be destroyed in accordance with local classified waste procedures.

  2. Certified and Registered Mail Records - Stat Notice Certified listings should be maintained within the Operation for three years after the closeout of the tax year. At the end of the three year period, ship the listings using Standard Form 135, Records Transmittal and Receipt. Follow the form instructions for completion and ship to the appropriate FRC. The form and instructions can be found at http://www.archives.gov/frc/forms/sf-135.pdf and http://www.archives.gov/frc/forms/sf-135-instructions.html.

Integrated Automation Technologies (IAT)

  1. Automated Underreporter employees are mandated to use the Integrated Automation Technologies (IAT) tools. When an action must be taken on IDRS (unable to complete the action within the AUR system) and an IAT tool is available, AUR employees with access to IAT tools are required to complete the action using the IAT tool. The IAT tools assist the TE/Clerk with IDRS research and input. See Exhibit 4.19.3-20, Mandated IAT Tools, for a list of mandated IAT tools.

  2. If an IAT tool is not functioning properly, the case should be worked using IDRS. For more information on each tool, as well as job aids for each tool, see Job Aids at http://serp.enterprise.irs.gov/databases/portals.dr/aur-portal/default.htm. To report any IAT problem, submit your issue via Fix IAT at http://iat.web.irs.gov/iatRequest/fixIAT2.asp..

General Case Processing

  1. This section deals with general information about the AUR system, the Underreporter program and case processing. The topics in this section of the IRM are listed in alphabetical order for ease of research and use.

Action 61/Policy Statement P-21-3 Guidelines

  1. Action 61/Policy Statement P-21-3 Guidelines are the result of a task force initiated to provide timely and quality responses to taxpayer correspondence. The general guidelines are:

    1. A quality response is an accurate and professional communication which, based on information provided, resolves the taxpayer issues, requests additional information from the taxpayer, or notifies the taxpayer we have requested information from outside the IRS.

      Note:

      Batch Types 51 and 71 do NOT meet these requirements for issuing an interim letter.

    2. A quality response is timely when initiated within 30 calendar days of the IRS received date.

    3. When a quality response cannot be issued timely, an interim response must be initiated by the 30th calendar day from the IRS received date. Use Letter 4314C.

    4. All interim letters should inform the taxpayer when a final response can be expected and provide a contact name and number for additional inquiries.

  2. The AUR system automatically generates an interim letter (Letter 4314C) when the IRS received date exceeds a specific number of days as determined by the AUR Coordinator.

  3. A Letter 4314C is generated for cases in Batch Types (BT):

    • 41

    • 44

    • 52

    • 53

    • 58

    • 72

    • 74

    • 81

    • 83

    • 98

    The Batch Status must be:

    • Blank

    • Associated Batch (AB) or

    • Suspense Batch (SB)

    The AUR Coordinator has the option to select Assigned Unit (AU) and Batch Finished (BF) status.

Address Updates

  1. When a change of address is identified on an agreed correspondence (BT 51 or 71), update the address.

  2. To change a domestic address, access the Update Address window by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Case from the Control menu.

    4. Select uPdate address from the drop down menu.

    5. Enter social security number (SSN).

    6. Enter address type "I" (alpha) in the ADDRESS TYPE field.

    7. Enter the updated street address in the STREET ADDRESS field.

    8. Enter the city or a valid major city code in the CITY field.

    9. Enter a valid state code in the STATE code field.

    10. Enter the 5, 9 or 12- digit ZIP code in the ZIP field. (The system validates the zip code according to the state code that has been input).

    11. Press >F4< to commit.

  3. The update address option can also be accessed while in the batch building screen:

    1. Select updt addreSs.

    2. Enter SSN.

    3. Enter address type "I" (alpha) in the ADDRESS TYPE field.

    4. Enter the updated street address in the STREET ADDRESS field.

    5. Enter the city or a valid major city code in the CITY field.

    6. Enter a valid state code in the STATE code field.

    7. Enter the 5, 9 or 12- digit ZIP code in the ZIP field. (The system validates the zip code according to the state code that has been input).

    8. Press >F4< to commit.

  4. To add or change a foreign address, access the Update Address window by taking the following actions:

    1. Select Case from the Control menu.

    2. Select Case history from the drop down menu.

    3. Enter SSN.

    4. Click on the TP INFO button, the TP INFO screen displays.

    5. Click on ADDRESS CHANGE button, the update address window displays with taxpayer info pre-populated.

    6. Enter address type "I" (alpha) in the ADDRESS TYPE field.

    7. Enter the street address of the foreign address in the SECOND NAME LINE.

    8. Enter the city, province or county, directionals, and foreign postal code in the STREET ADDRESS field.

    9. Enter the country name in the CITY field.

    10. Enter a period (.) followed by a blank space in the STATE field.

    11. Leave the ZIP field blank. (A ZIP code is not entered for a foreign address).

    12. Press >F4< to commit the change.

Assessments

  1. The system automatically creates an assessment record on all appropriate cases with process codes (PCs) 20, 67, 87, and 90-93 and for all ELF and Form 1040EZ cases with PCs 47, 51, 52, 70, 71, and 73 up until a locally determined date, but no later than the dates shown below.

    Exception:

    If the TE inputs a manual assessment the system will not generate an automatic assessment.

    Note:

    The TE verifies and/or inputs the necessary assessment information for all other PCs.

    Tax Year Assessment Type Date
    2014 All PCs 67 and ELF/Form 1040EZ PCs 47, 51, 52, 70, 71 and 73 01/05/2018
    2014 All PCs 87, 90, 91, 92 and 93 05/04/2018
    2015 All PCs 67 and ELF/Form 1040EZ PCs 47, 51, 52, 70, 71 and 73 01/04/2019
    2015 All PCs 87, 90, 91, 92 and 93 05/03/2019
    2016 All PCs 67 and ELF/Form 1040EZ PCs 47, 51, 52, 70, 71 and 73 01/03/2020
    2016 All PCs 87, 90, 91, 92 and 93 05/01/2020
  2. After dates designated above or the locally determined dates, ALL assessments must be input via IDRS.

    1. Print the assessment document and associate it with the case after the process codes are verified and before the batch is updated to "RB" .

    2. Manual assessments should receive priority handling to insure that the assessment is input on IDRS before the upload of the corresponding process codes, since the PC closes the IDRS control base. The "xClaim" or "REQ 54" IAT tool must be used when making an adjustment on an account.

  3. The AUR system creates a tape to upload assessment information to IDRS - except on cases where the TE has determined that a manual assessment should be done. Manual assessments are input directly to IDRS. The "xClaim" or "REQ 54" IAT tool must be used when making an adjustment on an account.

  4. AUR assigns a sequence number to each assessment record based on the order the PC verification process is completed.

  5. Assessment volumes are limited for each blocking series. The AUR Coordinator and the Computer Service scheduler ensure that daily limits per blocking series are set correctly, and that the combination of automated and IDRS assessments do not exceed the daily input limitations.

    • 2,000 for Blocking Series 500-519 (timely/full paid CP 2000)

    • 4,000 for Blocking Series 550-589 (other than timely/full paid CP 2000)

    • 2,000 for Blocking Series 600-619 (timely/full paid Stat)

    • 3,000 for Blocking Series 650-679 (other than timely/full paid Stat)

    To accommodate increased volumes of inventory, the file location codes (FLC) (first two digits of the document locator number (DLN) for AUR assessments have been expanded. If daily volumes for a blocking series are exceeded, the additional assessments roll to the next FLC per the table below:

    AUR Site File Location Codes (in the order used)
    Andover 08, 01, 02, 03
    Atlanta 07, 58, 59, 65
    Austin 18, 71, 73, 74
    Brookhaven 19, 11, 13, 22
    Fresno 89, 33, 68, 77
    Ogden 29, 81, 82, 83
    Philadelphia 28, 23, 25, 51
  6. Each released batch has its own adjustment sequence series and this order MUST be maintained during the shipping to Files. The employee number is composed of ten digits as follows:

    • The first two digits represent the campus.

    • The next three digits represent the AUR Employee Group (EGC) Code (890).

    • The last five digits represent the AUR Batch Number.

  7. Ship assessments to the Files Operation for Computer Form (CF) 5147 association. Each campus should work with the Files Operation to determine how to prepare and ship the assessments. Batch Types 51, 67, 71, 79 and 87 do not generate the auto assessment listing, use a Batch listing as the transmittal document.

Bar Coding

  1. The AUR bar code printed on the Form 4251 generated for paper returns contains the social security number (SSN) and tax year of the associated case. The AUR bar code is scanned to build batches in all phases of the program and can be used to verify and update the processing of cases (e.g., batch disassembly of cases by PC).

  2. DO NOT dispose of Form 4251 generated for paper returns until a case is closed. Keep the Form 4251 in the front of the paper cases with the AUR bar code visible so it can be scanned easily. If a Form 4251 needed for processing is inadvertently thrown away, print another if necessary.

  3. Form 4251 is not generated for ELF/EZ cases (Virtual case). The system auto batches all ELF/EZ cases. A batch and Work Unit listing are available to print (in lieu of Form 4251). Local management can determine whether there is a need for the report to be printed. TEs input the PCs on the individual Work Unit listing. Utilize this listing to verify the PCs.

  4. If response batches are built using only the taxpayer correspondence as the input document, the SSN cannot be scanned; the SSN must be key entered.

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  6. The indicators identify the copy of the notice and are:

    • 1 for primary taxpayer

    • 2 for the spouse or secondary taxpayer

    • 3 for power of attorney (POA)

    • 4 for a second POA

Case History Screen

  1. The Case History Screen contains information about the movement and actions taken on a case through the AUR processing. This section provides a brief explanation of each field.

    • SSN - The primary taxpayer's social security number of the case

    • VIRTUAL INDICATOR - "V" Indicates a Virtual case

    • NAME CTRL - The first four letters of the taxpayer's last name

    • USER - This field displays the employee user identification number if the case has been assigned to an employee.

    • BATCH NUMBER - The first two digits are the type of batch and the last three digits show the sequence number of the batch within the batch type.

    • S-SSN - If applicable, the secondary taxpayer's social security number

    • AO - The code that identifies the IRS Area Office associated with the tax return.

    • SUBFILE - An alpha or numeric character that further defines the Category, sub-program within Underreporter for which the case was developed.

    • LOCATION - The identification number of the unit to which the batch is assigned.

    • CSN - The case sequence number

    • SUBCATEGORY - Identifies the potential tax change of the case.

    • REQ USER - The number to identify the user requesting a case from the suspense file.

    • STATUS - A code assigned to each batch describing its status (i.e., "AU" , "BF" ).

      Note:

      See IRM 4.19.2.5.2, Batch Status Codes.

    • CATEGORY - The type of underreported income

    • TP INFO - Radio button that allows access to the TP Information screen.

    • ELF/EZ - Identifies if the return is an ELF or EZ

    • STATUS DATE - Date the status of a batch is updated (mmddyyyy format)

    • BATCH HISTORY - Radio button that allows the user to view all batches to which the case has been assigned.

    • CODE - The PC of the case. It shows the condition of a case or the action taken on a case

    • RECON CODE - If applicable, identifies the Recon Code used on the case.

    • USER - The identification number of the employee who entered the corresponding PC on the case

    • INPUT DATE - The date the PC was input

    • PREVIOUS CSN and PRIOR CSN - The two previous case sequence numbers of the case

    • PREVIOUS LOCATION - The previous location of the batch before a transfer is complete

    • DATE - The date associated with the correspondence type

    • ACTION - Types of action (i.e., correspondence, assessment) taken on a case

    • ACTION CODE - Indicates whether correspondence is remailed with a new address, is undeliverable and should be cancelled, or the notice was rejected. The indicators are:
      T - True Undeliverable
      M - Remail with new address
      R - Rejected
      U - New address/actions exist
      C - Cancelled CP 2000 (notice information maintained)
      S - Stat not mailed
      D - Notice information deleted

    • DELIVERY STATUS CODE - Indicates a response from USPS concerning the status of the certified mailing. The following is a list of responses that may be seen.
      A - Notice has been delivered by USPS and it has been signed for by the intended recipient or agent approved by the recipient.
      BLANK - CPS has not delivered any status update to AUR.
      N - USPS delivery status for the mailed notice has not been received by CPS within a specified time period.
      P - The notice has been surrendered to the USPS. Notice is Pending delivery by USPS.
      S - The notice has been suppressed and not mailed by CPS.
      U - Notice was Undeliverable by USPS.
      X - Taxpayer refused delivery of the notice or it was unclaimed.

    • PROCESS CODE TEXT - Displays brief description of the last PC used.

    • RECON CODE TEXT - Displays brief description of the last Recon Code used.

    • PRINT NOTICE - Radio button that allows the user to select and print an individual notice or all notices

  2. To access the Case History screen take the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Case from the Control menu.

    4. Select Case history from the drop down menu.

    5. Enter the SSN and press >Enter< twice.

Case Sequence Number (CSN)

  1. As each case is built into the AUR system it is assigned a nine-digit CSN. The CSN corresponds to the location of a case. The CSN is composed of different elements, depending on whether or not a case is in a regular batch or a suspense batch.

  2. The CSN of a regular batch consists of four sections. The definitions of the numbers in sequence (left to right) are:

    • Batch type

    • Batch sequence number

    • Work unit where the case is located

    • Document/case number within the work unit

  3. The CSN of a suspense batch consists of three sections. The definition of the numbers in sequence (left to right) are:

    • Batch type

      Exception:

      CP 2000 Auto-Generated Notice Suspense has a three digit batch type (BT 505XX).

    • Batch sequence

    • Document/case number within the batch. When the document number reaches 9,999, the batch sequence number increases by one and the document number within the batch starts at 0001

  4. The CSN is displayed on the Case History Screen.

  5. The CSN is valid as long as the original batch remains intact and in order during processing. If a case is removed from its original location in the batch and is not returned to it, the CSN is not valid for locating the case. A new CSN is assigned when the case is built to a new batch.

Charge-outs (Form 4251)

  1. Initial charge-outs (Form 4251) are produced for paper cases and routed to the Campus Files Operation.

    1. If the return has not been retired to the Federal Records Center (FRC), Campus Document Retention, Files Operation, pulls the return and routes it to the AUR Operation.

    2. If the return has been retired to the FRC, Campus Document Retention, Files Operation, routes the charge-out to the appropriate FRC. The FRC pulls the return and routes it to the AUR Operation.

    3. If the return is not available, FRC notes the available charge-out information on the Requestor Copy, which is forwarded to the appropriate campus with the charge-out information.

  2. There are certain File Location Codes (FLCs) that indicate the tax return was filed electronically. See IRM 4.19.2.3.14 (2), Electronic Filing System, for a complete list of the FLCs.

  3. Charge-outs are not printed for electronically filed returns (ELF) and returns with doc codes 07 and 08 (EZ). The system auto batches the ELF/EZ cases into BT 01-19 and BT 28 and are identified as "Virtual batches" (no physical case). The batches are systemically closed and updated to "AB" status. A batch and Work Unit listing is available to print. TEs input the Process Codes on the individual Work Unit listing. Use this listing to verify the Process Codes.

    Note:

    Local management can determine whether there is a need for the report to be printed.

  4. Auto-Generated Notice (AGN) cases do not generate charge-outs.

Complete Cases

  1. A complete case includes the following:

    • A tax return (or tax return data on the AUR system)

    • Information return (IR) data

    • Tax account information

  2. Paper tax returns and charge-outs are forwarded to the AUR Program for sorting, batching and case control based on workload demands.

Correspondex Letters

  1. A miscellaneous or Correspondex letter is issued to taxpayers when the case requires additional information (e.g., Letter 2625C, Letter 2626C or Letter 2627C).

  2. The system assigns the mailout/notice date when the batch status is updated to "RB" (Release Batch). The system automatically moves cases to the appropriate suspense batch after PC verification and the batch is updated to status "RB" .

    • CP 2501 Letter Suspense BT 47

    • CP 2000 Letter Suspense BT 60

    • Stat Notice Suspense BT 70

  3. Letter information (cases with internal process code (IPC) 3L, 6L, 8L and 8M) is uploaded daily to Correspondex and generates letters from the AUR system. The letters are dated three to five days from the date the batch status was updated to "RB" .

    Note:

    IPC 6X, is also uploaded daily but does not generate a letter to the taxpayer.

    Example:

    This example is based on five days: if the batch was updated to "RB" status on 10/15/20XX, the letters are dated 10/20/20XX, and are suspensed for the week ending 10/23/20XX. The system ages the letters by the week ending date.

  4. The Suspense Summary report displays the Saturday week ending date for letters released from Monday to Friday in the Projected Notice/Letter Date field on the report. The week ending date for BT 47 and 60 may contain more than one letter date.

  5. Stat letter (IPC 8L, 8S and 8M) cases are filed under the original Stat case sequence number. The Suspense Summary report also displays REFILE in the Batch field to indicate these cases are suspended under the original Stat date in CSN order.

    Caution:

    The terms refile, refiling and IPC "RF" refer to the suspense files maintained in AUR - DO NOT SEND THESE CASES TO CAMPUS FILES OPERATION (DOCUMENT RETENTION).

  6. Cases with letter IPCs 3S or 6S have either a paper letter in the folder or a letter input on IDRS. The system dates these letters one day from the date the batch is updated to "RB" status.

    Note:

    The Suspense Summary report displays the Saturday week ending date of these letters in the Projected Notice/Letter Date field.

CP 2000 Coding/Deposit String

  1. Each CP 2000 contains a coding/deposit string that is used by the Receipt and Control/Deposit function to assist them in posting payments to the taxpayer's account.

  2. Receipt and Control/Deposit function may place a rocker under the CP 2000 amount due of the coding/deposit string that appears at the bottom of the CP 2000 Notice, or under the proposed amount due, which indicates full payment. If a specific dollar amount has been entered, it is an indication of partial payment.

  3. The string appears at the bottom of the CP 2000 page that provides the return address.

  4. The string consists of the following information (left to right):

    1. The primary SSN of the account.

    2. The two-character check digits.

    3. Taxpayer's Name Control.

    4. Master File Tax Account Code - the MFT is always 30.

    5. Tax Year.

    6. The IDRS Transaction Code used to post the AUR amount due.

    7. CP 2000 amount due. The last two digits are always zeroes (to represent zero cents).

Disaster Area Cases

  1. For a designated number of days following a disaster/emergency, new correspondence is not sent and cases in Stat suspense are not defaulted if the case file address is in the covered disaster/emergency areas, unless a TE has determined there are compelling reasons to contact the taxpayer sooner.

    Note:

    The number of days to hold correspondence and delay defaulting is determined by an IRS Disaster Relief Memorandum granting tax relief to a disaster/emergency area.

  2. IN ALL CASES, be aware of the Statute Expiration Date. You must ensure that the Statute of Limitations is protected for all assessments. Do not hold these cases beyond January 15 of the statute year. After this date, all cases must be forwarded to the Statute Unit for default assessments.

Discovered Remittance and Voided Checks

  1. Discovered remittance - A response and/or correspondence with an original form of payment attached such as a personal check, money order or cashier’s check. Also, a loose check(s) discovered in an envelope or attached to a blank piece of paper. For voided or blank checks, see (5) below.

  2. If any of the items listed in (1) are discovered, both the Form 3244, Payment Posting Voucher, and Form 4287, Record of Discovered Remittance, MUST be completed.

  3. Form 3244 (an original and a copy) must be completed by the person who discovers the payment. The form must be completed for each discovered remittance and must include entries in the following fields:

    • SSN

    • Form number/MFT

    • Tax Period

    • Transaction/Received date (IRS received date), see IRM 4.19.2.5.3.2(4), Response Batch Building -BT 41, 44, 51, 52, 53, 58, 71, 72, and 74, for additional information on determining received date.

    • Taxpayer name, address, and ZIP code

    • Transaction Data (remittance amount)

    • Remarks

    • Prepared by

    After completing Form 3244 take the following steps:

    1. Separate the Form 3244.

    2. Attach original to the remittance and drop in the designated secured (locked) container.

    3. Attach copy to response.

    4. Use information from copy to complete log per (4) below.

  4. Form 4287 - This form is completed daily to log all discovered remittances and must have entries in the following fields:

    • Stop Number

    • Unit

    • Telephone Number

    • Today's Date - in MM/DD/YYYY format

    • Type of Doc - (1040, 941, etc.)

    • Tax Period - (entire tax period 20XX )

    • Type of Remit - (check, money order, etc.)

    • Amount of Remit - (total money amount including a comma and decimal point)

    • Received Date - in MM/DD/YYYY format

    • Name - (Entire Name)

    • SSN

    • Discoverer - Name of person who discovered the remittance and their Supervisor's name

  5. VOIDED CHECKS/BLANK CHECKS

    If And Then
    The response has a "VOIDED" personal check attached Form 9465, Installment Agreement Request or Form 433-D, Installment AgreementIS present
    1. Remove the check from the response.

    2. Attach it to the form.

    3. Send the "VOIDED" check and the IA to Collections.

    The response has a "VOIDED" personal check attached Form 9465, Installment Agreement Request or Form 433-D, Installment AgreementIS NOT present Leave the "VOIDED" personal check attached and continue normal processing.
  6. IRS CHECKS - Returned IRS refund checks are handled differently than regular discovered remittances or "VOIDED" personal checks. If you find any IRS refund check, take it to your Manager/Lead to be routed to the Refund Inquiry Unit.

Docketed Appeals Cases

  1. Taxpayers generally have 90 days to petition the U. S. Tax Court to dispute a Stat, also referred to as SNOD. If the Stat is addressed to a person outside the United States, the time is extended to 150 days.

    Note:

    Disaster relief may also extend the period a taxpayer has to petition Tax Court. The system identifies these cases and they remain in Stat suspense until the disaster end date expires.

  2. Docketed cases are high priority, work these as soon as they are received. Docket procedures should be completed within 7 calendar days of AUR receiving the request. If a response is received on a case that has been closed PC 80, see (6) - (9) below to determine if it should be treated as a Recon.

  3. Newly docketed Tax Court cases are available on the daily Tax Litigation Counsel Automated Tracking System (TLCATS) New Docketed Case List By Source, which contains the following information:

    • Docket number

    • Date of the Stat/SNOD

    • Taxpayer's name, address and TIN (taxpayer identification number)

    • Tax Years in Stat/SNOD, Tax Years Petitioned to U. S. Tax Court (Tax Year)

    • Source of Stat/SNOD, Appeals Office and Counsel Office information

    • Campus function and location number in a high-lighted box to the right of the entry

  4. Use the table below to determine what actions to take:

    If the listing indicates the AUR case is Then
    Closed with process codes 10, 15, 18, 47, 48, 51, 52, 70, 71, 73, 74, 91, 92, 93
    1. Complete Form 14121, No Change Certification.

    2. Fax to the assigned Area Counsel Office, shown on the docket list, (DIMS) AND to the Appeals DIMS unit. See http://counsel.web.irs.gov/etools/counsel_irs/pdirectory.asp#directorysearch to determine the appropriate fax number for the assigned Area Counsel Office from the “CC Telephone Directory – Location” information. See http://appeals.web.irs.gov/APS/DIMS_contacts.htm for fax numbers for the Appeals DIMS unit fax numbers.

    Closed with process codes other than listed above
    1. Notate on the Form 3210"Closed AUR Case" and "Request return if needed" .

    2. Print the latest CP 2000 and the Case Contents (Tax Account, Information Returns, Case History, all CP 2000, Case Notes (if present) and all CP 2501 (if present).

    3. Access the Stat using AUR or Control D and print the Stat/SNOD.

      Reminder:

      Any Stat dated prior to February 2014 may not contain the Certified Mail number. If the Certified Mail number is not present on AUR, access Control D to print Stat/SNOD. If unable to locate the Stat/SNOD on AUR or Control D, see (5) below.

    4. Route the case to the Appeals Office. See http://appeals.web.irs.gov/APS/caserouting.htm to link to Appeals Campus Case Routing, for current Appeals Office codes, addresses and routing instructions.

    Open
    1. Research AUR for the CSN.

    2. Locate and pull each open case. If the case is assigned to a unit, contact the unit to obtain the case.

      Reminder:

      If the case(s) is in BT 89001 (Bankruptcy Suspense) or BT 89002 (Innocent Spouse Suspense), contact the AUR Bankruptcy Coordinator or Innocent Spouse Coordinator regarding the docketed case. These coordinators need to inform other areas (ie: Centralized Insolvency or Centralized Innocent Spouse) that the taxpayer has petitioned Tax Court.

      Note:

      When an IPC S8 case is returned, follow steps 5-9 below to prepare the Petitioning Spouse (PS) case for Appeals referral. The Non-Petitioning Spouse (NPS) duplicate case file prepared by the TE will be retained in AUR. If the NPS files a petition at a later date, or the NPS case is closed no change with PC 92, the duplicate case file will be prepared for Appeals referral.

      Reminder:

      All Docketed Married Filing Joint (MFJ) cases require additional research. Ensure all are reviewed by a TE.

    3. Prepare Form 3210 and record the name, SSN and tax year for each case.

    4. Give the cases to designated TE to determine which cases they need transferred to them, transfer the cases to the TE. For those cases that were not transferred to the TE continue processing following steps 5 -10 below.

    5. Print the ELF return, AUR Information Returns and the case contents. Associate these items with the case file.

    6. Access the Stat using AUR or Control D and print the Stat/SNOD.

      Note:

      Any Stat dated prior to February 2014 may not contain the Certified Mail number. If the Certified Mail number is not present on AUR, access Control D to print Stat/SNOD. If unable to locate the Stat/SNOD on AUR or Control D, see (5) below.

    7. For PC 77 research IDRS for any Transaction Code (TC) 494. If present, reverse with a TC 495.

    8. Establish the case on Audit Information Management System (AIMS) for Appeals using IDRS Command Code (CC):AM424A and the Appeals Office Code. Research SERP, under the Who/Where tab, to link to the Appeals Case Routing for current Appeals Office addresses and routing instructions.

      Note:

      The AUR IDRS Guide includes instructions for reversing transaction codes, AIMS actions and closing an IDRS control base.

    9. Attach a print of the AIMS opening action showing request completed. Print and include ELF return, Case Contents (Tax Account, Information Returns, Case History, all CP 2000 notices, Case Notes (if present) and all CP 2501 (if present).

      Caution:

      For Stats prior to 08/10/2009, if the file copy of the Statutory Notice of Deficiency (SNOD) is missing, see (5) below.

      Note:

      Include the original correspondence in the PS referral package sent to Appeals. The TE will prepare the Form 3210 for the PS.

    10. Input PC 80 on the cases that were not transferred to the TE.

      Reminder:

      PC 80 cases that are returned from technical units need to be built, verified and "RB" 'd immediately due to their time sensitive nature.

    11. Recharge the documents (paper returns), using IDRS CC ESTABDT or Form 2275, Records Request, Charge and Recharge, to Appeals and route the case to the Appeals Office. Research SERP, under the Who/Where tab, to link to the Appeals Case Routing for current Appeals Office codes, addresses and routing instructions.

  5. If unable to locate the Stat/SNOD on Control D take the following actions:

    1. Search the undelivered Stat/SNOD for the notice date of the missing copy. If found, photocopy and send. If not found, go to step 2 below.

    2. Access case history, see IRM 4.19.2.3.5, Case History Screen.

    3. Locate the Stat/SNOD in the Action column.

    4. Click on the date in the Date column. The Statutory Notice History Screen appears.

      Note:

      Beginning with TY 2014, the Case History screen contains a new box titled View Notice. Users can access and print any notices listed on the pop-up window from the new screen.

    5. Print the Statutory Notice History screen, for married filing joint print the Stat Notice History Screen for both taxpayers.

    6. Write "SNOD not available" on the Form 3210 transmittal.

Appeals Cases Closed With PC 80 - Reconsideration Requests
  1. If the case was closed with PC 80, research to determine if the case can be appealed (worked as a Recon). Cases that are closed with finality cannot be appealed. Cases identified as closed/dismissed "due to lack of jurisdiction" , can be worked using the AUR RECON process.

  2. Before determining whether the response can be built into BT 81 or BT 83, research AUR for the AUR assessment amount. To identify the AUR assessment amount take the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Case from the Control menu.

    4. Select Case history from the drop down menu.

    5. Enter the SSN and press >Enter< twice. The case history screen displays.

    6. Click on the latest CP 2000 date. The CP 2000 summary screen displays. The amount in the net tax increase/decrease field is the AUR assessment amount.

  3. To determine if the case can be built into BT 81 or BT 83, take the following actions:

    1. Research IDRS for the presence of an assessment (TC 300) for the AUR amount. If there is no assessment present, forward the response to the appropriate Appeals Office. If an assessment is present go to step 2.

    2. Access the U.S. Tax Court Website at ustaxcourt.gov.

    3. Click on the tab titled "Docket Inquiry" .

    4. Select Individual Party Name.

    5. Enter the required information; taxpayer's last name, first name and state.

    6. Click on Search, the Results screen displays.

    7. Click on the appropriate (taxpayer's) docket number displayed in blue to access the index screen.

  4. Once you have accessed the taxpayer's account, read the Court’s decision to determine if the case was closed due to lack of jurisdiction or closed with finality.

    • If the Docket number ends in "S" , or the decision indicates the case was closed with finality, it cannot be appealed. Issue a Letter 916C to the taxpayer denying the RECON. Use the following verbiage as an example: "Your request for reconsideration is denied. Our records indicate you filed a claim with the U.S. Tax Court regarding this issue. The Court has entered a final decision which can not be appealed."

    • If the decision indicates the case was dismissed for "lack of jurisdiction" , continue processing, build into an AUR BT 81 or BT 83 as appropriate.

Electronic Filing System

  1. Returns are filed electronically by electronic transmitters or from a home computer through a third party vendor (On-Line Filing). Initially individual electronic returns were transmitted to Andover (ANSC), Atlanta (ATSC), Austin (AUSC), Brookhaven (BSC), Cincinnati (CSC), Fresno (FSC), Kansas City (KCSC), Memphis (MSC), Ogden (OSC) and Philadelphia (PSC) Submission Processing Centers and Enterprise Computing Center - Memphis (ECC-MEM). Individual electronic returns are now transmitted to ANSC, AUSC, FSC, KCSC, PSC and ECC-MEM.

  2. All electronically transmitted returns are identified by a unique DLN. The following FLC have been designated for the electronic filing of individual income tax returns. The second number listed is the roll over FLC used when a site exhausts the regular FLC for a given processing date.

    File Location Code Processing Campus
    14, 16 Andover Campus (ANSC)
    76, 75, 21 (US Possession ) and 20 (International ) Austin (AUSC)
    80, 90 Fresno Campus (FSC)
    70, 79 Kansas City Campus (KCSC)
    30, 32 Philadelphia Campus (PSC)
    72, 64 Enterprise Computing Center - Memphis (ECC-MEM)

    Note:

    The system does not allow a user to order a TC 150 document with the above FLC codes.

  3. Electronic return information and Form 1040EZ returns can be secured from the Tax Return Data Base (TRDB) and is accessed as part of the AUR case file.

  4. Electronically filed (ELF) (Virtual Cases - V) returns and Form 1040EZ (Virtual Cases - V) returns do not have paper copies stored in Campus Document Retention, Files Operation, for associating taxpayer correspondence. Therefore, it is not possible to send copies of attachments/responses to Document Retention, Files Operation, for association with an ELF DLN.

Employee Cases

  1. Access to Employee BT 90, 91 and 92 is restricted by the AUR system.

  2. During the download of the extract tapes, the AUR system assigns PC 06 to employee cases and assigns these cases to BT 90. These cases are worked by designated employees.

  3. Notices and correspondence continue to be generated and mailed. However, when any notice or letter is issued, the system assigns the case to BT 91.

  4. Route all correspondence received for Employee Cases to the TE designated to work this type of case.

Examination Closures

  1. When a case has been requested for transfer to Campus Examination, or by an Area Office, the TE assigns the appropriate PC (11, 12, 13, 35, 36, 38, 63, 64, 66, 83, 85 or 86) and provides specific routing instruction.

    Note:

    If the requested case is assigned to a tax examining unit, a TE MUST input the appropriate PC.

  2. Examination Closures - Screening - If the PC is 11, 12 or 13, the clerks will take the following actions when the case is disassembled:

    1. Prepare the return(s).

    2. Send the return(s) to the appropriate FRC by routing to the Files Operation.

      Note:

      If the requested case is assigned to a tax examining unit, a TE MUST input the appropriate PC.

  3. Examination Closures - Responses - If the PC is 35, 36, 38, 63, 64, 66, 83, 85 or 86, the clerks will take the following actions when the case is disassembled:

    1. Prepare the return(s); (attach any correspondence).

    2. Complete Form 3210 when sending prepared returns to Exam. Notate "AUR TC 922 closed. Open 420/424; please route to Exam" in the Remarks area of Form 3210.

    3. If the return is paper, recharge the return using IDRS CC ESTABDT or Form 2275.

    4. Send the prepared returns to the Examination Operation.

  4. Examination Closures – Stats - When a case requires assessment prior to transfer to Campus Examination, the TE takes the following steps:

    1. Assigns PC 94.

    2. Prints the contents of the case.

    3. Attaches the printed information to the case.

    4. Completes Form 3210 and notates "AUR TC 922 closed. Open 420/424; please route to Exam" in the Remarks area of Form 3210.

    Verify the TE has completed all of the above steps. If not, transfer the case back to the TE indicating the missing information, prior to updating the batch to "RB" status. The clerks will then take the following actions:

    Note:

    PC 94 is also used for partial assessment cases with over eight references.

    1. Send the case contents to the Examination Operation.

    2. Prepare the return(s).

    3. Send the return(s) to the appropriate FRC by routing to the Files Operation.

Folders (Case Information)

  1. The case label information is printed directly on the upper right corner of the folders. The following is included as part of the printed case label:

    • Bar code

    • SSN

    • Taxpayer's name

    • CSN

    • Tax Year

  2. The case information is generated during the weekend batch runs and is electronically routed to the printing equipment for processing. Folders are printed, maintained and received in strict CSN order.

  3. Folders are initially produced for paper (non virtual) cases that receive a CP 2000, a CP 2501, or a Research Request.

  4. Subsequent labeled folders are produced when:

    • Paper cases are moved to BT 47, BT 55, BT 60, and BT 70.

    • The virtual (V) indicator is removed due to the Premium Tax Credit (PTC) being recalculated. The TEs will print a Form 4251and attach it to the calculation worksheet to be suspensed.

    Note:

    Cases transferred to BT 45, 65, and 75, or BT 42, 62, or 77 and cases with PC 95 and IPC 8L do not receive new labeled folders.

    Reminder:

    It is recommended that a folder (new or recycled) be created and labeled with SSN and CSN information where cases with PC 95 and IPCs 8L and RF were previously virtual cases and now have correspondence and are being returned to suspense.

  5. When folders are received:

    1. Separate the folders by suspense file numbers.

    2. Get the folders and the appropriate cases for "foldering" .

      Reminder:

      Virtual cases do not receive folders.

    3. Verify the information on the folder matches the case. Don't use a previous folder for comparison as it may be incorrect.

    4. If the case for a folder cannot be located or if there is a case with no folder set these aside - keeping in strict CSN order and see (6) and (7) below for handling extra folders and cases.

      Caution:

      It is easy for two cases to stick together, always look for missing case contents in the folders before and after the missing case, before setting aside.

    5. Place the case contents inside the case folder. The entire case contents should be face up. When looking at the folder the printed case information should be at the bottom right corner so that when the folder is opened the contents are right side up. If there is a previous case folder, discard according to local classified waste procedures or recycle.

    6. Place the completed case folder - keeping in strict CSN order - in the designated area or suspense file.

    7. If a significant number of folders are not received, contact your manager or AUR coordinator.

  6. Compare empty folders to the extra cases, if a match is found interfile the foldered cases. If no match is found, check case history. If the case history shows:

    1. The CSN is the same, recheck the foldered cases before and after the CSN to ensure the missing case wasn't placed in the wrong folder. If the case is not located, interfile the empty folder with the notice date.

    2. A CSN of 9600X - discard (classified waste) or recycle the folder.

    3. A new batch assignment other than BT 95, discard (classified waste) or recycle the folder. If foldering BT 70 and the new CSN shows a BT 58 assignment, discard (classified waste) or recycle the folder.

    4. A new batch assignment to BT 95, place the folder with the batch and/or the case.

  7. Compare extra cases to the empty folders, if a match is found interfile the foldered cases. If no match is found, check case history. If the case history shows

    1. A CSN of 9600X, research IDRS for a refile DLN and send to the Files Operation.

    2. A CSN other than the batch being foldered, attempt to associate the case with the existing folder or make a folder and interfile.

    3. A CSN belongs to the batch being foldered, make a folder and interfile.

Locations

  1. A location is a three character code that can be alpha or numeric. It identifies the place where batches and/or cases are located. Local management determines location numbers for all units and suspense files.

  2. There are two locations assigned by the AUR system:

    • Release (RLS) - is assigned when batches and/or cases are released or cancelled (when technical CBs the batch) from the tax examining units

    • 000 - any case not assigned to a specific location or in RLS

Miscellaneous Letters

  1. The TE uses a miscellaneous letter when it is appropriate to send a letter to the taxpayer and take another action on the case at the same time. The TE assigns a PC other than a 3L, 3S, 6L, 6S, 6X, 8L, 8M or 8S on these cases.

  2. Cases are filed in the appropriate AUR suspense file based on the PC assigned by the TE. The letter displays the CSN of the PC action. For additional information, see IRM 4.19.2.3.9, Correspondex Letters.

  3. Miscellaneous letters rejected by IDRS are not batched; transfer to the TE who initiated the letter.

  4. See IRM 4.19.2.3.28.4, Undeliverable Miscellaneous Letters, for handling undeliverables for these letters.

Copy Requests

  1. The Photocopy Unit may forward a Form 4506, Request for a Copy of Tax Form or Individual Tax Account Information, to AUR (usually the Clerical Function). If such a request is received:

    1. Check AUR to locate the return.

    2. After locating the return, make a photocopy and

    3. Send the copy to the requesting Campus Photocopy Unit.

  2. If the return cannot be located and/or a return has been closed to another area or returned to the Campus Files Operation, Document Retention, advise the requesting Campus Photocopy Unit.

  3. Requests for copies of CP 2000 are made by many functions, usually through the use of Form 4442, Inquiry Referral. Use the AUR print menu to make the copy and send it to the taxpayer.

    1. Tax years 2007 and subsequent can be accessed on the AUR system.

    2. Tax years 2006 and prior, reject the request and instruct the requestor a copy may be available by ordering the AUR 29X DLN.

      Note:

      Tax year 2003 is no longer available on the AUR system and, due to notice redesign for that TY, no file copy of the notice is available with the AUR 29X DLN.

Process Codes (PC)

  1. Clerks are restricted to using specific PCs.

  2. The ONLY PCs that can be input by clerks are 11-17, 21-29, 34-36, 38, 54, 58, 60, 63, 64, 66, 79, 80, 81, 83, 85 and 86.

  3. The ONLY IPCs that can be input by clerks are: LC (Lost Case) or RF (Refile Case).

Recomputed Notices

  1. Whenever a taxpayer response causes the figures on the original CP 2000 to change, an amended or recomputed CP 2000 with the correct figures is issued.

  2. The AUR system assigns these cases to BT 55, based on the PC assignment.

  3. Stats with a Recomputed CP 2000 keep the Stat CSN and are returned to BT 70.

Request Case

  1. When TEs need a case, they may use the REQUEST CASE option. Generally these cases are Taxpayer Advocate or Telephone cases, but there can be other reasons the TE is requesting the case. This generates a request charge out. To access the charge-out take the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Case from the Control menu.

    4. Select charGeouts from the drop down menu, a Unit Number screen appears.

    5. Enter either an individual unit number or ALL.

      Note:

      Generate chargeouts multiple times daily to ensure that all shifts are covered.

  2. Once the chargeouts are printed, take the following actions:

    1. Pull the case.

    2. Attach the request charge out to the front of the case.

    3. Use the Transfer option to transfer the case to the requesting TE's User Identification (UID), which automatically appears on the screen in the TO UID NUMBER field. This field cannot be changed.

    4. Deliver the case to the technical unit.

      Note:

      Universal View Case (UVC) capability impacts the necessity to request/transfer cases to take certain actions.

Returning Cases to AUR Suspense Files

  1. Cases can be returned to BT 40, 47, 50, 55, 60, and 70 using IPC RF.

    Caution:

    The terms refile, refiling and IPC "RF" refer to AUR suspense files. DO NOT SEND THESE CASES to the Campus Files Operation (Document Retention).

  2. If the clerk has a physical response with an RF and the system still indicates the case is virtual ("V" ) check to see if the TE has input the IRS received date in the case, if not send back to the TE who input the RF.

  3. Before assigning an SSN to Lost Case, check the current assignment. If the SSN is currently assigned to other than an AUR suspense batch, enter IPC RF to move the SSN back to the previous AUR suspense batch.

  4. IPC RF systemically moves cases back to the previous AUR suspense batch. This is necessary in order for the case to follow consistency checks for moving the case to next stage of processing.

  5. The following IPCs and PC are refiled back into BT 70 using the original CSN:

    • 8L

    • 8M

    • 8S

    • 95

  6. Return the case to the appropriate AUR suspense batch (in CSN order) to wait for system aging. During the system aging, each case is updated with a code indicating the batch number to which the case should be assigned.

    Reminder:

    If the case can be batched to the next appropriate batch for processing, it is not necessary to physically return the case to the appropriate AUR suspense batch.

  7. If the case cannot be returned to the AUR suspense batch, the system displays a UID. Use the Transfer option to transfer the case to the UID displayed or to a locally designated UID.

  8. Cases in BT 89 or BT 98:

    1. If the case was previously assigned to a batch that required a TE to work the case, the system displays a UID. Use the Transfer option to transfer the case to the UID displayed or to a locally designated UID.

    2. If the case was previously assigned to an AUR suspense batch, the system moves the case back to the AUR suspense batch. Return the case to the appropriate AUR suspense batch or batch to the next appropriate batch for processing.

Time Frames for Assessments

  1. Assessments on agreed CP notice responses should generally have the adjustment input (agreed batch types updated to batch status "RB" ) within 30 calendar days of the IRS received date.

  2. Assessments on agreed Stat responses should generally have the adjustment made (agreed batch types updated to batch status "RB" ) within 30 calendar days of the IRS received date.

  3. Assessments on defaulted Stats should generally have the adjustment made (batch updated to "RB" status) within 10 calendar days after the AUR system allows case movement to BT 79.

    Note:

    The adjustment made date is the date the batch is updated to "RB" status.

Time Frames for Suspense Files

  1. The following time frames are, as a rule, applied to the appropriate suspense files.

    • CP 2000 - ≡ ≡ ≡ ≡ ≡ ≡

    • Army Post Office/Fleet Post Office/Diplomatic Post Office (APO/FPO/DPO) or Foreign Address CP 2000 - ≡ ≡ ≡ ≡ ≡ ≡

    • Recomputed or Amended CP 2000 - ≡ ≡ ≡ ≡ ≡ ≡

    • APO/FPO/DPO or Foreign Address Recomputed CP 2000 - ≡ ≡ ≡ ≡ ≡ ≡

    • CP 2501 - ≡ ≡ ≡ ≡ ≡

    • Letters - ≡ ≡ ≡ ≡ ≡

    • Stat Notices (CP 3219A and Form 5564) - ≡ ≡ ≡ ≡ ≡

    • APO/FPO/DPO or Foreign Address CP 3219A and Form 5564 (Stat Notice) - ≡ ≡ ≡ ≡

  2. The AUR system generates a Suspense Aged Batch Report each week that shows which suspense batches have met the appropriate suspense time frames during the previous week. The system has checked for the required conditions such as foreign address, disaster end dates and new transactions and allows the appropriate suspense time.

Transfers

  1. Cases from many different batches and under several different circumstances are transferred to the UID of the TE who worked the case or to a designated TE, lead or coordinator.

    Note:

    Cases in "AU" or "DC" status cannot be transferred.

  2. To transfer cases:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Case from the Control menu.

    4. Select Transfer from the drop down menu.

    5. Select Transfer from the pull-right menu.

    6. Enter the SSN of case to be transferred.

    7. Enter UID of TE.

    8. Press >Enter<.

      Note:

      The TO BATCH field displays the batch number, the last three digits of the batch indicate the unit location of the UID the case was transferred to. This information disappears at commit (>F4<).

    9. Press >F4< to commit.

    10. Notate the error message or other reason for the transfer, the UID number and the location on the case folder or Form 4251.

    11. Send to the appropriate unit or location.

  3. Transferred cases are assigned to the appropriate technical Unit Suspense Batch.

Undeliverables - General

  1. The Post Office returns (to IRS) all notices and miscellaneous letters that it is not able to deliver.

    Note:

    Undelivered Stats contain an undeliverable indicator of "X" if the Stat was refused or unclaimed.

  2. When the undeliverable notices are targeted to the applicable batches, the system checks for a new address and marks the case with an undeliverable indicator. The indicators are:

    • T - True Undeliverable: Cases where no new address was found

      Note:

      CP 2000 undeliverable cases should have the Stat issued no later than 90 calendar days from the notice date (or 150 days from the notice date for APO/FPO/DPO notices)

    • M - Remail: Cases where a new address was found

    • U - Undeliverable: Cases with a new address, but other conditions prevent the notice from being remailed (e.g., Payer/Agent conditions or new transactions)


    DELIVERY STATUS CODE - Indicates a response from USPS concerning the status of the certified mailing (stat notices). The following is a list of responses that may be seen.

    • A - Notice has been delivered by USPS and it has been signed for by the intended recipient or agent approved by the recipient.

    • BLANK - CPS has not delivered any status update to AUR.

    • N - USPS delivery status for the mailed notice has not been received by CPS within a specified time period.

    • P - The notice has been surrendered to the USPS. Notice is Pending delivery by USPS.

    • S - The notice has been suppressed and not mailed by CPS.

    • U - Notice was Undeliverable by USPS.

    • X - Taxpayer refused delivery of the notice or it was unclaimed.

  3. Undeliverables for Spousal and/or POA CP notices or Stat should not be assigned to a batch. If batch building by scanning the AUR bar code, the system identifies the Spousal and/or POA notice (indicator) and displays a message. If key entering the SSN, verify the Notice Indicator before entering the SSN - only Notice Indicator 1 should be entered. If the Notice Indicator is 2, 3 or 4, follow instructions for that notice type.

    Reminder:

    You may use the taxpayer(s) name and address on the notice to determine if the notice is a spousal or POA. If there is only one name showing on the 1st name line, the indicator is 1. If the 1st name line reflects two names and the 2nd name line contains the secondary taxpayer's name, the indicator is 2. If the 2nd name line does not match the 1st name line, the indicator is 3 or 4.

  4. Undeliverable CP notices and miscellaneous letters received after case closure on AUR do not need address research. Discard the undeliverable notices/letters in accordance with local classified waste procedures.

  5. The Undeliverable Report maintains the volume of undeliverables by notice type and those with better addresses. For more information about the report, IRM 4.19.2.10.31, Undeliverable Report.

Undeliverable CP 2501
  1. Build undeliverable CP 2501 notices to BT 49 using the undeliverable as the input document. See IRM 4.19.2.6.23, BT 49 - Aged CP 2501 CP 2000 Preparation - General, for more information on BT 49.

  2. Undeliverable Spousal and/or POA CP 2501 notices should not be assigned to a batch. If batch building by scanning the AUR bar code, the system identifies the Spousal and/or POA notice (indicator) and displays a message. If key entering the SSN, verify the Notice Indicator before entering the SSN - only Notice Indicator 1 should be entered. After verifying the Notice Indicator is 2, 3 or 4, discard the undeliverable notice(s) in accordance with local classified waste procedures.

    Reminder:

    You may use the taxpayer(s) name and address on the notice to determine if the notice is a spousal or POA. If there is only one name showing on the 1st name line, the indicator is 1. If the 1st name line reflects two names and the 2nd name line contains the secondary taxpayer's name, the indicator is 2. If the 2nd name line does not match the 1st name line, the indicator is 3 or 4.

Undeliverable CP 2000
  1. Build undeliverable CP 2000 notices with or without a forwarding address to BT 59. The Post Office has already attempted to deliver the notice to the forwarding address. See IRM 4.19.2.6.30.1, BT 59 - Aged CP 2000/Recomp Stat Preparation - Undeliverables, for more information on the undeliverable portion of BT 59.

  2. Undeliverables for Spousal and/or POA CP notices should not be assigned to a batch. If batch building by scanning the AUR bar code, the system identifies the Spousal and/or POA notice (indicator) and displays a message. If key entering the SSN, verify the Notice Indicator before entering the SSN - only Notice Indicator 1 should be entered. If the Notice Indicator is 2, 3 or 4, discard the undeliverable notice(s) in accordance with local classified waste procedures.

    Reminder:

    You may use the taxpayer(s) name and address on the notice to determine if the notice is a spousal or POA. If there is only one name showing on the 1st name line, the indicator is 1. If the 1st name line reflects two names and the 2nd name line contains the secondary taxpayer's name, the indicator is 2. If the 2nd name line does not match the 1st name line, the indicator is 3 or 4.

Undeliverable Stat Notices
  1. The Stat is a legal document. Therefore, no marks or corrections should be made on the undeliverable notice. Notations made on the returned envelope must not interfere with the Post Mark Date or the Post Office Return Stamp.

  2. All undelivered Stat notices are considered HIGH PRIORITY work.

    • Issuance of the Stat to the most recent address of record protects the assessment statute.

    • Timely handling eliminates IDRS research for refile DLNs to associate the undeliverable with the case file for cases defaulted before handling.

  3. Undeliverable Stats are targeted to BT 85, using the undeliverable as the input document. See IRM 4.19.2.6.50, BT 85 - Remail Statutory Notice for more information on BT 85. If the system identifies a new or better address, the case is accepted to BT 85.

  4. Cases with no new or better address are not accepted into BT 85. Associate the undeliverable Stat with the case file, if there is one, and leave the case in BT 70 until defaulted. If the case is virtual and there is no case file, place the undeliverable Stat in the appropriate BT 70 based on CSN.

  5. Stats that were refused or unclaimed will be systemically marked with an undeliverable indicator "X" . The system displays the following error message: "ERROR: Stat notice was unclaimed or refused. Dispose of Stat as classified waste." These undelivered notices do not need to be interfiled and should be discarded in accordance with local classified waste procedures

  6. Undeliverable Spousal and/or POA Notices cannot be assigned to BT 85. If batch building by scanning the AUR bar code, the system identifies the Spousal and/or POA notice (indicator) and displays a message. If key entering the SSN, verify the Notice Indicator before entering the SSN - only Notice Indicator 1 should be entered.

    Reminder:

    You may use the taxpayer(s) name and address on the notice to determine if the notice is a spousal or POA. If there is only one name showing on the 1st name line, the indicator is 1. If the 1st name line reflects two names and the 2nd name line contains the secondary taxpayer's name, the indicator is 2. If the 2nd name line does not match the 1st name line, the indicator is 3 or 4.

  7. Undeliverable Stat Notices (with a new/better address) that cannot be built to BT 85 are batched to BT 68.

  8. ALL undeliverable Stat Notices MUST be associated with the case file, if there is one. If the case is virtual and there is no case file, place the undeliverable Stat in the appropriate BT 70 based on CSN. The undeliverable Stat verifies that the Service attempted to contact the taxpayer before making changes to their tax account.

    Exception:

    If the system displays the error message as indicated in (5) above, it is not necessary to interfile the undelivered Stat.

    If an undeliverable Stat is for a case that has already been closed, research IDRS for the controlling DLN and prepare a Form 9856, Attachment Alert, using the IAT, "Fill Forms" tool, to transmit the undeliverable Stat to the Campus Files Operation.

Undeliverable Miscellaneous Letters
  1. If a subsequent letter to either a CP 2501 or CP 2000 (IPC 3L, 3S, 6L, 6S or 6X) is returned as undeliverable:

    1. Use the undeliverable to pull the case.

    2. Associate the undeliverable letter.

    3. Transfer the case to the TE who issued the letter.

      Note:

      If the UID of the TE who issued the letter is from another site, the system prompts to transfer the case to a locally designated UID.

  2. If a subsequent letter (8L, 8M or 8S) for a Stat or recomputed CP 2000 (PC 95) to a Stat is returned undeliverable:

    1. Use the undeliverable to pull the case.

    2. Associate the undeliverable letter.

    3. Transfer the case to the TE who issued the letter.

      Note:

      If the UID of the TE who issued the letter is from another site, the system prompts to transfer the case to a locally designated UID.

    For additional information, see IRM 4.19.2.3.19, Miscellaneous Letters.

  3. If an undeliverable letter is for a case that has already been closed 96001 treat as classified waste.

  4. If a subsequent letter on a case which requires MFT 31 processing (IPC S3, S6 or S8) is returned as undeliverable, transfer the case to the UID of the TE who created the letter.

Universal Case

  1. AUR TEs (and specific other assistors with AUR access) are able to view and/or work a case regardless of where the case was initiated.

Universal View Case
  1. If the TE determines that the action needs to be taken at the initiating site, they check a box, which places the SSN on the Universal View Case (UVC) Action listing. The following items must be done daily:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select uvc action list from the drop down menu. The Universal View Case Action Listing opens in a Microsoft Internet Explorer Window.

    5. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

    6. Pull the cases.

    7. Build the cases to the appropriate Priority Response Batch or transfer to the designated UID.

      Reminder:

      Virtual cases do not have a physical case to pull.

      If And Then
      Cases are in a Screening batch or cannot be located Follow Campus direction
      Cases are in closed BT 9600X Attempt to build to BT 81
      Case does not build to BT 81 Is for a year that is not automated for Recons Follow Campus direction
      Case does not build to BT 81 Is an employee case Build to BT 83
  2. Cases that have already been built or transferred continue to appear on the UVC list until a TE has worked the case and cleared the UVC action needed condition.

Universal Work Case
  1. Universal Work Case (UWC) gives the TE control of the case and actions can be taken. These cases are assigned location code 950 and move through the Unit Release Batch processes.

  2. Several times daily and before the steps in (3) below are taken, faxes must be collected from the e-Fax which is dedicated to receipt of closing documents forwarded from other sites.

    Note:

    Faxes must be associated with the pulled cases (see (3) step 7 below) before cases are built into the appropriate Unit Release Batch (see (4) below).

  3. The following items must be done daily:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select rls batch from the drop down menu. The RLS Batch Status Report opens in a Microsoft Internet Explorer Window.

    5. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing the report.

    6. Pull only those cases with a previous location ending with 950 (45950, 65950, 75950).

      Reminder:

      Virtual cases do not have a physical case to pull.

    7. Associate any faxed documents with the case; see (2) above.

    8. Write the PC from the RLS Report on the cases. For additional information, see IRM 4.19.2.10.20, RLS Batch Status Report.

  4. Build the cases to the appropriate Unit Release Batch (BT 46, 66, or 86). See IRM 4.19.2.5.3.3, Unit Release Batch Building BT - 37, 46, 66 and 86. When all cases are built, close the batch.

  5. To update the batch status to "BF" see IRM 4.19.2.5.2 (4), Batch Status Codes.

  6. To PC Verify the batch, see IRM 4.19.2.7.1 (5), Verification of Process Codes.

  7. To update the batch status to "RB" , see IRM 4.19.2.7.3 (2), Release Batch.

  8. Disassemble the batch, see IRM 4.19.2.7, General Batch Disassembly, for additional information.

  9. Prepare the closed cases and place in the designated area for Program Analysis System (PAS) sampling. After PAS has completed their review, send batch to the Files Operation.

    Note:

    PC 15s for cases from BT 86 that do not show on the auto assessment list need to be transferred to the TE for a TC 290-0.

Miscellaneous Notice Processing

  1. This section provides information and instructions on case processing for the Response, Stat and RECON phases of the program.

CP 2000 Notice Review

  1. Each CP 2000 notice date must be reviewed before the notices are mailed. A valid sample of cases is pulled from BT 50 and built to BT 95200-399. See IRM 4.19.2.6.64, BT 95 - Review, for additional information and sampling instructions.

    Reminder:

    If a Virtual case(s) is selected for review there is no case(s) to pull. Use the SSN to build to BT 95200-399.

    Note:

    Cases with Sort Codes, Employee AUR cases, AGN cases with CSN 505XX and CP 2000s posted after CP 2501 Notices are not included in the CP 2000 Notice Review sample.

  2. When the cases have been reviewed, the technical unit updates the batch status to "BF" and prints the Reworked Case listing which displays the cases that TEs have reworked. For additional information, see IRM 4.19.2.10.22, Reworked Case Listing. The list may also be printed by the Clerical Function if it is necessary.

  3. Cases that do not appear on the Reworked Case listing are systemically returned to the AUR suspense batch when the batch status is updated to "RB" . Physically return the cases to the appropriate AUR suspense file after checking for a folder for any paper cases.

    Reminder:

    Virtual case(s) do not have a physical case to be returned to the appropriate case file.

Notices Not Mailed (CP 2501/CP 2000/Stat Notices)

  1. The Correspondence Production Services (CPS) print and mail CP 2501, CP 2000, Stats and the AUR generated C-Letters. The CPS sites are located in Ogden and in Detroit.

  2. If the cases identified as Stats not mailed are not handled prior to default, the system identifies these cases during the default auto-purge process by displaying the message "Stat not generated-Build to BT 59 or 68" . Take the following actions:

    1. Enter PC 79 to indicate the notice was not mailed.

    2. Pull the case.

    3. Build the case into BT 59 or BT 68 to generate another Stat.

    Note:

    When a case is assigned to Stop Notice, the AUR system automatically updates the PC to the appropriate notice not mailed PC 34, 54, 58, 60, 79 or 81. If the notice should be mailed, the AUR coordinator has to delete the notice-not-mailed PC.

  3. When CPS cannot generate and mail a Stat, the notice is suppressed and not returned to the AUR Campus. Within two weeks of printing the notice date, CPS transmits a listing of Stat notices not generated to the AUR system. The AUR system generates a Stat Notice Not Generated Report. See IRM 4.19.2.10.24, Stat Not Generated Report, for more information on this report. Take the following actions to identify these cases:

    1. Print the report.

    2. Enter PC 79 for each case to indicate the notice was not mailed.

    3. Pull all the paper cases listed.

    4. Build all SSNs to BT 59 or BT 84 to generate another Stat.

    Note:

    When a case is assigned to Stop Notice, the AUR system automatically updates the PC to the appropriate notice-not-mailed PC 34, 54, 58, 60, 79 or 81. If the notice should be mailed, the AUR coordinator has to delete the notice-not-mailed PC.

  4. When a federally declared disaster results in the IRS granting tax relief, the AUR Coordinator enters the designated disaster zip codes that correspond to the covered disaster area, the disaster begin date, the disaster end date and the disaster type to the AUR system. Based on the disaster type and the dates, the AUR system suppresses the generation of CP 2501 and CP 2000 notices and rejects the assignment of PC 75 and 77 to generate a Stat. As prompted by the system, follow the instructions for BT 93 at IRM 4.19.2.6.62, BT 93 - Declared Disaster.

    Note:

    There may be occasions when the AUR Coordinator issues special handling instructions for disaster cases.

Spousal Notices

  1. A second CP 2000 notice is generated for the spouse when the spousal address has changed since the AUR tax year was filed. The second notice is an exact duplicate of all the information contained in the original notice mailed to the primary taxpayer with the exception that the second notice contains the current address of the secondary taxpayer.

  2. A Stat is sent to each spouse regardless of his/her address.

  3. The AUR system makes a request to the National Account Profile (NAP) to research and provide address information for the secondary SSN. If there is a match, the address is updated on the system and a notice is generated for the primary and the secondary SSN.

  4. The AUR bar code on the CP 2501, CP 2000/Recomp, and the Stat contains the SSN, Tax Year, and an indicator to identify and to differentiate the copy of the notice generated for the primary taxpayer, the spouse, and the Power of Attorney (POA). The SSN is displayed first, followed by the tax year and then the indicator:

    • 1 for primary

    • 2 for spouse

    • 3 for POA

    • 4 for a second POA

CP 2000/CP 2000 Recomputation Notice Rejects

  1. The AUR System generates a weekly Reject listing identifying rejected cases in CSN order. The Reject listing must be printed every week and worked as soon as possible. For additional information about the listing, see IRM 4.19.2.10.21, Reject Listing.

  2. There are seven reject conditions for CP Notices. The codes for these conditions are:

    • 1 - Restricted Interest

    • 2 - Military Action

    • 4 - Invalid Interest (SCRS)

    • 5 - Not found on TIF (Taxpayer Information File)

    • 6 - Invalid Interest (AUR)

    • 7 - Declared Disaster Area Manual Interest

    • 8 - Declared Disaster Area

  3. Pull the cases on the Reject listing and indicate the Reject Code on the Form 4251 or on the case folder.

    Note:

    Virtual cases do not have a physical case.

    1. Build Reject Codes 1, 4, 5, 6 and 7 into BT 61.

    2. Build Reject Code 2 and 8 into BT 39.

  4. When the cases have been batched, the system posts an "R" (Reject) on the Case History.

Stop CP 2501/CP 2000/Stat Notices

  1. Whenever it has been determined that a CP 2501, CP 2000 or Stat (PC 75) should not be mailed, the STOP NOTICE option is used to prevent the notice from being mailed. When SSNs are added to Stop Notice, the system automatically assigns the appropriate notice-not-mailed PC. If it has been determined that the PC 77 should not be mailed, the STOP NOTICE Option is used and the notice must be pulled manually by the clerical function. The system posts a "C" or "D" on the Case History.

    1. "C" - A CP 2501, CP 2000 or Stat (PC 75) was stopped (not mailed) with the Stop Notice function. PC 77 Stat with a posted "C" was generated and must be pulled manually by the Clerical Function.

    2. "D" - A notice was not generated and the PC does not display in case history. The system builds the cases to the appropriate unit suspense. Only TEs can stop notices from being generated.

  2. The SSN (of the notice to be stopped) must be entered by the second Friday before the Notice Mailout Date.

    Note:

    When a case is assigned to Stop Notice, the AUR system automatically updates the PC to the appropriate notice-not-mailed PC 34, 54, 58, 60, 79 or 81. If the notice should be mailed, the AUR coordinator has to delete the notice-not-mailed PC.

  3. The Stop CP-Mailout List is generated and can be viewed or printed.

  4. If an SSN was entered to stop a CP notice but the notice should be mailed, the AUR Coordinator must delete the PC.

Classifying Responses

  1. When responses are received an initial sort is recommended by tax year, response type (CP 2501, CP 2000, Stat, etc.) and received date as shown below:

    Caution:

    Review all correspondence, including faxes, for the oldest IRS received date.

    1. Oldest IRS received date stamped on correspondence.

      Note:

      If the stamped received date does not clearly indicate that it is from a function within the IRS, do not consider as an IRS received date.

    2. Envelope postmark date.

    3. Signature date.

    4. Current date.

      Note:

      If a Form 4442 is received use the Part I received date as the IRS Rec'd date.


    Faxes

    1. Fax date printed on fax.

    2. AUR received date stamped on the correspondence.

    3. Signature date.

    4. Current date.

      Note:

      If a Form 4442 is received use the Part I received date as the IRS Rec'd date.

  2. Follow local procedures to route all correspondence which is determined not to belong to AUR to the appropriate area.

    Note:

    Responses which contain Letter 5064C should be referred directly to the co-located or assigned IDTVA.

  3. Follow local procedures regarding AUR date stamping incoming correspondence.

  4. Specific sorts are required for the following:

    Reminder:

    If the response contains a check, see IRM 4.19.2.3.12, Discovered Remittances and Voided Checks, for additional information.

    1. Cases where a Form 8857, Request for Innocent Spouse Relief, is filed need to be handled by the designated TE within 10 days of receipt. If Form 8857 is present, transfer to the designated Innocent Spouse Coordinator at your site.

    2. Cases with an indication of identity theft must be handled in accordance with IRM 4.19.2.4.6.3, Identity Theft Claims.

    3. Cases with an indication of a "Qualified Offer" or "IRC 7430 (g)" must be transferred to the AUR Coordinator for immediate attention.

    4. Cases with Form 14157, Return Preparer Complaint, and/or Form 14157-A, Tax Return Preparer Fraud or Misconduct Affidavit, attached indicate Return Preparer Misconduct (RPM). Transfer and hand-walk the case to the AUR IDT liaison.

      Exception:

      Recon responses which include Form 14157 and/or Form 14157-A will not be built on AUR. Refer these responses directly to the co-located or assigned IDTVA.

    5. Cases where a petition for U.S. Tax Court is included with the response must be transferred and hand-walked to the designated UID.

  5. Responses, other than identity theft and reconsiderations, must be built (controlled) on the AUR system within 7 business days of the AUR received date. Reconsiderations must be built (controlled) on the AUR system within 10 business days of the AUR received date.

Statute Procedures for AUR Responses - Clerical
  1. The Internal Revenue Code (IRC) requires that the Internal Revenue Service (IRS) will assess, refund, credit, and collect taxes within specific time limits. These limits are known as the Statutes of Limitations. When they expire, the IRS can no longer assess additional tax, allow a claim for refund by the taxpayer, or take collection action. The determination of Statute expiration differs for Assessment, Refund and Collection.

  2. Failure to protect an assessment statute will lead to a barred statute. The responsible area/employee is identified as the area/employee that had the case, when the case was within 90 days of the ASED and either took no action to protect the statute or allowed the statute to expire (barred statute).

  3. Beginning on the locally designated date (but no later than April 1, 2018), follow local procedures to route all tax year 2014 correspondence and tax forms received to the locally designated employee to determine if additional actions are required.

  4. When performing clerical duties if you come across a form/response that does not belong to AUR, take the form/response to the lead/manager who will contact the Statute Coordinator to ensure there are no imminent statute issues prior to routing to the appropriate area.

Installment Agreements
  1. When responses are received with a Form 9465, Installment Agreement Request, or Form 433-D, Installment Agreement,attached, special handling is required.

    Note:

    If Form 2159, Payroll Deduction Agreement, is attached, use Form 3210 to forward directly to the co-located Compliance Service Collection Operation (CSCO).

  2. If Form 9465 or Form 433-D is attached to an agreed response and is the signature document used to agree to the tax increase, see the table below:

    If Then
    Form 9465
    1. Photocopy the Form 9465 and use red ink to annotate the copy with "9465 w/AUR Assess"

    2. Annotate the original Form 9465 that a copy was sent to Collection.

    3. Use the original form to build BT XX

    4. Send the copy to the co-located Compliance Service Collection Operation (CSCO).

    Form 433-D
    1. Photocopy the Form 433-D and use red ink to annotate the copy with "433-D w/AUR Assess"

    2. Annotate the original Form 433-D that a copy was sent to Collection.

    3. Use the original form to build BT XX

    4. Send the copy to the co-located Compliance Service Collection Operation (CSCO).

  3. If Form 9465 or Form 433-D is attached to an agreed response and is not the signature document used to agree to the tax increase, remove and send the form to the co-located CSCO. As a record that an Installment Agreement was submitted, in pencil annotate the response with the appropriate choice from the list below:

    • "Form 9465 was sent to Collection"

    • "Form 433-D was sent to Collection"

  4. If Form 9465 or Form 433-D is attached to a disagreed response, contains taxpayer comments OR is the only piece of correspondence, securely staple a flag indicating "I/A" to the form and build into the appropriate disagreed response batch. Do not copy or send to Collections.

  5. While sorting/building agreed responses (BT 51/71), take the following steps:

    1. Remove all Form 9465 and Form 433-D (and attached voided personal checks).

    2. Mark the response with "IA to Coll" or similar language as a history item, that the response contained an Installment Agreement.

    3. Send the Form 9465 or Form 433-D to the co-located Compliance Service Collection Operation (CSCO).

    Reminder:

    When forwarding Form 9465 or Form 433-D to CSCO, use Form 3210 to document the forms were sent.

  6. If a flag is attached to Form 9465, Form 433-D or a written IA request at case closure:

    1. Remove the form.

    2. Mark the response with "IA to Coll" or similar language as a history item, that the response contained an Installment Agreement.

    3. Send the Form 9465, Form 433-D or written IA request to the co-located Compliance Service Collection Operation (CSCO).

      Note:

      If no flag is attached, do not forward the form to Collections.

  7. Prior to forwarding installment agreements to Collections, verify the Form 9465 or Form 433-D contains the following information:

    • SSN

    • Name

    • Tax period

    If any of the above information is missing enter/notate the information before forwarding to Collections.

Identity Theft Claims
  1. During initial sort, disagreed responses and all CP 2501 responses are screened in clerical for an indication of identity theft (IDT) claims. Do not screen Letter 2625C for indications of identity theft. The employer cannot verify a claim of identity theft.

    If And Then
    The response contains key words such as
    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    The response contains either a Form 14039, Identity Theft Affidavit, or a police report (i.e., law enforcement incident report) Transfer and hand-walk the case to the AUR IDT liaison.

    Exception:

    Recon responses containing Form 14039, Identity Theft Affidavit, or a police report (i.e., law enforcement incident report) will not be built on AUR. Refer these responses directly to the co-located or assigned IDTVA.

    The response contains key words such as
    • ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    The response DOES NOT contain either a Form 14039, Identity Theft Affidavit, or a police report (i.e., law enforcement incident report)
    1. Build all identified responses to the appropriate priority response batch, 41 (CP 2501 Identity Theft Responses), 52, 53 or 58 (CP 2000), 72 (Statutory Notice Identity Theft Responses), 81 (Reconsiderations) and 83 (Employee Reconsideration). See IRM 4.19.2.6.16, IRM 4.19.2.6.26, IRM 4.19.2.6.27, IRM 4.19.2.6.41 and IRM 4.19.2.6.47.2, for additional information.

    2. If the case does not build to BT 58, pull the case (if paper), transfer and hand-walk to the designated unit/individual.

      Caution:

      Do not build any other responses to these batches.

    3. Update batch status to "AB" and provide the AUR Coordinator with the batch number(s).

    4. When technical updates the batch status to BF, the batch is hand-walked to clerical for same day processing (i.e., PC verified, RB, disassembly and rebuilt).

  2. Cases with a Form 14157, Return Preparer Complaint, and/or Form 14157-A, Tax Return Preparer Fraud or Misconduct Affidavit, attached indicate return preparer misconduct (RPM), and require special handling. See the table below for the correct action to take.

    If Then
    The case is open Transfer and hand-walk the case to the AUR IDT liaison
    The case is closed (RECON case)
    1. DO NOT BUILD on AUR

    2. Refer these responses directly to the co-located or assigned IDTVA.

  3. Ensure all time spent handling IDT cases is reported under the appropriate OFP code(s).

  4. Responses received for cases that have been placed in BT 89003 require priority handling. On a daily basis hand-walk these responses to the AUR IDT liaison.

CP 2501 Responses
  1. After the initial sort per IRM 4.19.2.4.6, Classifying Responses, is completed, all CP 2501 responses should be further screened for:

    1. Form 14039 and/or a police report (i.e., law enforcement incident report) or an indication of identity theft claim; see IRM 4.19.2.4.6.3, Identity Theft Claims. Build CP 2501 responses with an indication of identity theft to BT 41.

    2. Cases with an indication of a "Qualified Offer" or "IRC 7430 (g)" must be transferred to the AUR Coordinator for immediate attention.

    3. Cases with a Form 14157, Return Preparer Complaint, and/or Form 14157-A, Tax Return Preparer Fraud or Misconduct Affidavit, attached indicate RPM; see IRM 4.19.2.4.6.3, Identity Theft Claims, for additional information.

    4. Form 9465 and Form 433-D, as these require special handling, see IRM 4.19.2.4.6.2, Installment Agreements.

  2. CP 2501 Responses are built to BT 44.

  3. Associated batches of CP 2501 responses are available to be worked by the TEs.

CP 2000 Responses
  1. After the initial sort per IRM 4.19.2.4.6, Classifying Responses, is completed, all CP 2000 responses should be further screened for:

    1. Form 14039 and/or a police report (i.e., law enforcement incident report) or an indication of identity theft claim; see IRM 4.19.2.4.6.3, Identity Theft Claims, for additional information.

    2. Cases with an indication of a "Qualified Offer" or "IRC 7430 (g)" must be transferred to the AUR Coordinator for immediate attention.

    3. Cases with a Form 14157, Return Preparer Complaint, and/or Form 14157-A, Tax Return Preparer Fraud or Misconduct Affidavit, attached indicate RPM. See IRM 4.19.2.4.6.3, Identity Theft Claims, for additional information.

    4. Form 9465 and Form 433-D, as these require special handling, see IRM 4.19.2.4.6.2, Installment Agreements.

  2. CP 2000 responses are then sorted for batch building by:

    • agreed

    • disagreed

Agreed CP 2000 Responses
  1. An Agreed CP 2000 Response indicates agreement with the CP 2000 in its entirety and must meet at least one of the following conditions:

    Reminder:

    If "I don't agree with some or all of the changes" box on the Response Page has been checked, consider the response disagreed. Failure to do so could result in an incorrect assessment which can lead to increased taxpayer burden and additional cost for the IRS.

    1. Be full paid for correct tax and penalties with no taxpayer comments.

      Note:

      Receipt and Control/Deposit function may place a rocker under the CP 2000 amount due of the coding/deposit string that appears at the bottom of the CP 2000 Notice, or under the proposed amount due, which indicates full payment. If a specific dollar amount has been entered, it is an indication of partial payment. Check the dollar amount against the amount under "I agree with all changes" , if the amount matches consider as full payment. For further information, see IRM 4.19.2.3.10, CP 2000 Coding/Deposit String.

    2. Be a signed Form 9465 or Form 433-D attached to a notice with no taxpayer comments. For jointly filed returns the form must contain both taxpayers' signatures, unless there is an indication, including handwritten, one spouse is deceased and the surviving spouse signs the agreement. See (2) below. See IRM 4.19.2.4.6.2, Installment Agreements.

      Note:

      If the Form 9465 or Form 433-D is the only piece of correspondence, see IRM 4.19.2.4.6.2 (2), Installment Agreements, for additional information.

    3. Contain a signature (under the Consent to Tax increase statement) on an unaltered CP 2000 or Letter 2626C with no taxpayer comments/attachments. For jointly filed returns the response must have both taxpayers' signatures, unless there is an indication, including handwritten, one spouse is deceased and the surviving spouse signs the agreement. See (2) and (3) below for additional information on a faxed consent to tax increase. If the response meets other agreed criteria (i.e. signature) do not treat the confirmation form for Direct Pay or Official Payments as an attachment.

      Caution:

      Form 8822, Change of Address, Form 13844, Application for Reduced User Fee For Installment Agreements, Form 2159, Payroll Deduction Agreement, or an attached voided personal check, are not considered comments nor attachments for purposes of determining agreement.

  2. If the responses contains a copy of the confirmation form for Direct Pay or Official Payments AND does not meet agreed criteria (no signature), treat the response as a disagreed. At the option of local management, research to verify payment may be required. If payment is verified, treat as an agreed.

  3. A faxed consent to assess additional tax (CP 2000, Letter 2626C, Form 9465 or Form 433-D attached to notice with no taxpayer comments) can be accepted. Build these cases into BT 51 (BT 71 for Stat).

  4. Agreed responses are built into BT 51.

    Note:

    Although CP 2000 responses with an IRS received date of 20 days or older could be assigned to a BT 53, it is recommended that all agreed CP 2000 responses be built to BT 51 for automatic assessment.

Disagreed CP 2000 Responses
  1. A Disagreed CP 2000 Notice Response does not meet the conditions in IRM 4.19.2.4.6.5.1, Agreed CP 2000 Responses, and is identified by:

    • Disagreement with at least some part of the notice

    • The CP 2000 is unsigned

    • There are any taxpayer comments

    • The only correspondence received is a Form 9465 or Form 433-D, with or without taxpayer comments. See IRM 4.19.2.4.6.2 (2), Installment Agreements, for additional information.

      Caution:

      For purposes of determining agreement, Form 8822, Change of Address, Form 13844, Application for Reduced User Fee For Installment Agreements, Form 2159, Payroll Deduction Agreement, or an attached voided personal check are not considered comments nor attachments.

  2. While sorting/building responses that meet disagree criteria, securely staple a flag indicating "I/A" to the Form 9465 or Form 433-D (and attached voided personal checks). See IRM 4.19.2.4.6.2, Installment Agreements, for additional information. Do not copy or send to Collections.

  3. While sorting/building responses that meet disagree criteria, any response that contains a Form 14039 or other indication of identity theft per IRM 4.19.2.4.6.3, Identity Theft Claims, requires priority handling.

  4. Disagreed responses are built into BT 52. However, if the received date is 20 DAYS OR OLDER, priority handling is needed. Build the response to BT 53.

Statutory Notice (Stat) Responses
  1. All Stat responses are considered HIGH PRIORITY work, as the taxpayer has limited time to file a petition with U.S. Tax Court.

  2. After the initial sort per IRM 4.19.2.4.6, Classifying Responses, is completed, all Stat responses should be further screened for:

    1. Form 14039 or an indication of identity theft claim per IRM 4.19.2.4.6.3, Identity Theft Claims.

    2. Cases with an indication of a "Qualified Offer" or "IRC 7430 (g)" must be transferred to the AUR Coordinator for immediate attention.

    3. Cases with a Form 14157, Return Preparer Complaint, and/or Form 14157-A, Tax Return Preparer Fraud or Misconduct Affidavit, attached indicate RPM. Transfer and hand-walk the case to the AUR IDT liaison.

    4. Form 9465 or Form 433-D, as these require special handling, see IRM 4.19.2.4.6.2, Installment Agreements.

  3. Stat responses are then sorted for batch building by:

    • agreed

    • disagreed

Agreed Stat Responses
  1. All Stat responses are considered HIGH PRIORITY work, as the taxpayer has limited time to file a petition with U.S. Tax Court.

  2. An Agreed Stat Response indicates agreement by meeting one of the following conditions:

    Note:

    If "I don't agree with some or all of the changes" box on the Response page of the Notice has been checked, consider the response to be disagreed. Failure to do so could result in an incorrect assessment, which could cause an increase in taxpayer burden and additional cost for the IRS.

    1. An unaltered CP 2000 or Letter 2626C (attached or not attached to a Stat) that contains a signature (under the Consent to Tax Increase Statement on the Notice) with no taxpayer comments. For jointly filed returns, the response must have both taxpayers' signatures, unless there is an indication, including handwritten, one spouse is deceased and the surviving spouse signs the agreement.

    2. A signed Form 9465 or Form 433-D attached to a notice with no taxpayer comments. For jointly filed returns the form must contain both taxpayers' signatures, unless there is an indication, including handwritten, one spouse is deceased and the surviving spouse signs the agreement. See IRM 4.19.2.4.6.2, Installment Agreements.

      Note:

      If the Form 9465 or Form 433-D is the only piece of correspondence, See IRM 4.19.2.4.6.2 (2), Installment Agreements, for additional information.

    3. A signature (under the Consent to Tax Increase jurat) on an unaltered Statutory Notice of Deficiency, Form 5564, with no taxpayer comments/attachments. For jointly filed returns the response must have both taxpayers' signatures, unless there is an indication, including handwritten, one spouse is deceased and the surviving spouse signs the agreement. See (4) and (5) below for additional information on a faxed consent to tax increase.

      Caution:

      For jointly filed returns, both taxpayers must sign the same Stat Notice for the response to be considered agreed. If the taxpayers sign their individual Stat Notice, consider the response to be disagreed.

      Caution:

      Form 8822, Change of Address, Form 13844, Application for Reduced User Fee For Installment Agreements, Form 2159, Payroll Deduction Agreement, or an attached voided personal check, are not considered comments nor attachments for purposes of determining agreement.

      Note:

      Notation of an IRS mailing address on a Statutory Notice of Deficiency, Form 5564, is not considered a comment for the purposes of determining agreement.

  3. Full payment received after a Stat was issued, without the necessary signature(s), cannot be considered an agreement with the tax increase. Build these responses to the appropriate disagreed response batch type.

  4. A faxed consent to assess additional tax (CP 2000, Letter 2626C, Form 5564 (Stat), Form 9465 or Form 433-D attached to notice with no taxpayer comments) can be accepted. Build these cases into BT 71 (BT 51 for CP 2000 phase).

  5. Agreed Stat responses are assigned to BT 71.

    • Although Stat responses with an IRS received date of 10 days or older could be assigned to a BT 74, it is recommended that all agreed Stat responses be built to BT 71 for automatic assessment.

    • If the case contains a previous IPC MI and certain conditions exist, the following error message displays:" ERROR: MI CONDITION PRESENT, TRANSFER CASE TO DESIGNATED UID - SEE IRM 4.19.2."

Disagreed Stat Responses
  1. All Stat responses are considered HIGH PRIORITY work, as the taxpayer has limited time to file a petition with U.S. Tax Court.

  2. A disagreed Stat response does not meet the conditions in IRM 4.19.2.4.6.6.1, Agreed Stat Responses, and is identified by:

    1. Disagreement with at least some part of the notice.

    2. The waiver is unsigned.

    3. There are any taxpayer comments.

    4. The only correspondence is a Form 9465 or Form 433-D. See IRM 4.19.2.4.6.2 (2), Installment Agreements, for additional information. Do not copy or send to Collections.

  3. Build Disagreed Stat responses to BT 74.

Stats Not Generated - Late Responses
  1. If a response is received but the Stat has not been mailed, and the date is earlier than the second Friday before the Notice Mailout Date, batch the case to BT 58.

  2. If the response is received later than the second Friday before the Notice Mailout Date, hold the response until the notice date. After the notice date has passed, batch the case to BT 71 or 74.

    Note:

    When a case is assigned to Stop Notice, the AUR system automatically updates the PC to the appropriate notice-not-mailed PC 79. If the notice should be mailed - the AUR coordinator has to delete the notice-not-mailed PC.

Statutory Notices (Process Code 75)

  1. The AUR system creates a Stat record for cases assigned a PC 75.

  2. A Stat is created for each spouse regardless of their address. Each notice is preceded by a Banner Page which splits the name line and explains the Stat requirement for mailing the spousal notice.

  3. PC 75 Stats are generated in CSN order and paper cases receive a new folder. A Stat consists of a CP 2000 reprint notice, two mail copies of the Banner Page, the Statutory Notice of Deficiency (CP 3219A), Notice of Deficiency - Waiver (Form 5564). The AUR bar code is displayed on the Form 5564.

    Note:

    File copies of the Stat are not printed and can be accessed and printed using the AUR system or Control D.

  4. The Stat is a legal document. Therefore, no marks or corrections should be made on the notice.

  5. Certified Mail Listing (CML) - CPS routes one copy of the date stamped domestic certified listing and one copy of the registered foreign listing with any domestic or registered corrections to each AUR campus. Electronic copies of the Stat notices are sent to Control D and within the AUR system. See IRM 4.19.2.2.2, Maintaining Documents in AUR, for additional information on retaining certified listing. If a CML is requested and you are unable to locate it, contact the AUR Coordinator.

  6. If it is necessary to retrieve a CML that has been shipped to the FRC, use Optional Form (OF) 11 to request the listing. The Form and instructions can be found at http://www.archives.gov/frc/reference-services.html.

Stat Notices (Process Code 77)

  1. Manual Stats must be created when PC 77 is used. Use the same notice date(s) your regular Stat notices are mailed when creating a manual Stat.

  2. There IS NOT an AUR bar code on the Form 5564 and there IS NOT a Banner Page to split the name line.

  3. Information from the most current CP 2000 or the Letter 1151C (whichever is later) is used when creating manual Stats. The TE prints a copy of the CP 2000 or the Letter 1151C and associates it with the case when a PC 77 is input. Print a copy of the CP 2000 or Letter 1151C if they are not in the case file.

  4. For manual Stats:

    1. Prepare 2 copies of the manual Certified Mail Listing.

    2. Use the next available Certified Mail Number, not exceeding the block of numbers allocated to the AUR Function.

  5. Assemble the taxpayer copies of the Stat as follows:

    1. The original and one copy of CP 3219A.

    2. The original and one copy of Form 5564.

    3. A copy of the most current CP 2000/Recomputation Notice (except page 1 and the response page).

    4. A Publication 1, Your Rights as a Taxpayer.

  6. Envelope E-142 is used to mail all notices when PC 77 is used.

  7. Assemble the file copy of the Stat as follows:

    1. One copy of CP 3219A.

    2. One copy of Form 5564.

    3. A complete copy of the most current CP 2000/Recomputation Notice.

  8. Check the Stat before mailing for the following:

    1. Name, address and SSN are the same on CP 3219A, Form 5564, and the most current CP 2000/Recomputation Notice.

    2. The Tax Increase on the CP 3219A, Form 5564, and page 2 of the CP 2000/ Recomputation Notice are the same amount.

    3. Foreign addresses.

RECON (Closed Correspondence)

  1. Taxpayers frequently respond to the AUR assessment after the case has been closed. The taxpayer response generally falls into one of three categories:

    1. A request for a change in the AUR assessment.

    2. General information that is NOT a request to change the AUR assessment.

    3. Misrouted correspondence that has no impact on the AUR case.

    See IRM 4.19.2.5.3.2.1, RECON Response Batch Building - BT 81 and BT 83, and IRM 4.19.2.5.3.2.3, RECON Response Batch Building - BT 88 - Reconsideration Cases With No Assessments, for additional information.

  2. After the initial sort per (1) above is completed, all RECON responses should be further screened for:

    1. Form 14039 and/or a police report (i.e., law enforcement incident report) or an indication of identity theft claim, see IRM 4.19.2.4.6.3, Identity Theft Claims, for additional information.

      Reminder:

      Recon responses which include Form 14039 and/or a police or law enforcement incident report will not be built on AUR. Refer these responses directly to the co-located or assigned IDTVA.

    2. Cases with an indication of a "Qualified Offer" or "IRC 7430 (g)" must be transferred to the AUR Coordinator for immediate attention.

    3. Cases with a Form 14157, Return Preparer Complaint, and/or Form 14157-A, Tax Return Preparer Fraud or Misconduct Affidavit, attached indicate RPM. See IRM 4.19.2.4.6.3, Identity Theft Claims, for additional information.

      Reminder:

      Recon responses which include Form 14157 and/or Form 14157-A will not be built on AUR. Refer these responses directly to the co-located or assigned IDTVA.

General Batch Information

  1. AUR uses a series of batches to control and monitor inventory. Cases move from batch to batch as significant actions take place.

  2. Batches are built in the order the SSNs are scanned or key entered. Each SSN is assigned a CSN. Batches are built using the Batch Building menu.

    Note:

    Returns (cases) must be kept in the order in which they are scanned or key entered.

Description of Batch Numbers

  1. A batch number is a five digit number that is used to describe the physical location or the stage of processing for a case file.

  2. The first two numbers of every batch number are used to describe/define the batch type.

  3. The next three numbers are used to describe/define either the sequential number of a batch (e.g., 001, 002, 003, etc. through 999); or the Unit Location Number of BT 36, 45, 65, 75 and 82.

    Note:

    Unit Location Numbers can be alpha or numeric. There are two locations assigned by the system; RLS and 000. For additional information, see IRM 4.19.2.3.18, Locations.

Batch Status Codes

  1. The batch status code defines the status of a batch at any time during processing.

  2. The batch status code is updated either by the user or the AUR system in workflow order. As work is assigned to a new batch type from a suspense batch type, the batch status reverts to a blank value (batch is being assembled) to begin the cycle again, in workflow order.

  3. The batch status codes and their definitions are:

    Status Definition
    RT Return Transaction File Data (RTF) downloaded. This indicates that the RTF has been downloaded for an extract.
    Blank Indicates that a batch is being assembled and has no status.
    AG Aged Batch. The "AG" status indicates the batch has met appropriate suspense time frames.
    AB Associated Batch. The "AB" status indicates that batch association is complete.
    CB Cancel Batch. The "CB" status indicates a unit has canceled a previously selected batch.
    AU Assigned to a TE Unit. The "AU" status indicates the batch has been assigned/accepted by a TE unit for processing.
    BF Batch Finished. The "BF" status indicates an assigned batch has been completed by a TE unit.
    RB Release Batch. The "RB" status indicates the completed batch is being released by the Control Function.

    Caution:

    Ensure that once begun all actions to complete the update to "RB" are completed - through >F4< (commit). Failure to do so prevents other users from using the Update Status to "RB " .

    DC Disassembly Complete. The "DC" status indicates the AUR system disassembly of the batch has been completed.
    SB Suspense Batch. The "SB" status indicates that the batch is suspended.
    XX Batch is on hold. Contact your manager or lead.
  4. To update the batch status code:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Enter the five digit batch number.

    7. Enter the two digit status code in the NEW STATUS field and press >Enter<.

    8. Press >F4< to commit.

    9. Press >F8< to exit.

Batch Building - General

  1. When cases are being assigned to a batch, there are specific stated requirements that must be met. System checks require that a case meet specific PC and current batch type criteria to be assigned to a batch. Batches are built manually or automatically by the system, depending on the current batch that is being built.

  2. The AUR Coordinator sets parameters for the maximum volume for each work unit and batch.

  3. When the maximum volume for each work unit is reached, the AUR System assigns these cases to the work unit and notifies the user that the work unit in the batch is completed.

  4. When the maximum volume for the batch is reached, the system alerts the user that no more cases can be added.

  5. The batch building screen can be accessed by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu. The batch building menu appears.

  6. There are eleven (11) menu options listed on the batch building menu. Some menu options are only available when certain actions are being taken. The eleven menu options are as follows:

    1. Create - used to create a batch.

    2. Add - used to add cases to an existing batch.

      Note:

      Using the Add option reverts the batch status to a blank value.

    3. Undeliver - used to pull the Undelivered new action listing.

    4. Close - used to close a batch once batch is completed, places batch in "AB" status.

    5. Pull list - used to print a pull list for a batch.

    6. Reseq - used to resequence a batch.

      Note:

      The Resequence option is not valid for certain batch types, see the IRM for the batch type to determine whether or not to Resequence the batch.

    7. check Dt - used to get a listing of cases the system has identified as missing after no response cases have been batched into BT 49, BT 59, or BT 79.

    8. print case History - used to print case history.

    9. chrgOut - used to print a chargeout.

    10. Window - used to display which window the user is currently accessing.

    11. Exit - used to exit batch building screen.

  7. When creating a batch, at least one SSN (case) must be entered before exiting the system.

  8. To exit the system before completing the work unit/batch, the work unit currently being input must be committed. Indicate the batch and work unit number on the folder and insert the cases assigned to the work unit.

  9. When using the Add option, the system indicates when the batch is full and cases cannot be added. When adding to a batch that is not full, the system either:

    • Alerts if the previous work unit has reached maximum size, or

    • Displays a message indicating the SSNs are being added to a previous work unit.

  10. Closing a batch (using the Close option) automatically updates the batch status to "AB" . Once a batch has been closed, if the maximum volume for the work unit or batch has not been reached, cases can be added. The batch status reverts to a blank value.

    Caution:

    Do not close non-virtual response batches until all cases have been pulled and the responses have been associated.

    Exception:

    BT 58, 67, and 87 cannot be added to after the batch has been closed.

  11. When the batch has been assembled, print the appropriate Batch listing and/or Work Unit listing by batch number. The listing is used as a transmittal document and can also be used to verify batch contents. The verification of batch contents is a local management decision. For additional information, see IRM 4.19.2.10.9, Batch Listings.

  12. Batch reports should be monitored to ensure all batches contain a volume.

    1. To resolve zero volume batches in "AB" status, use the Add option, enter the batch number and Press >F8< to exit. The system displays a SAVE message, click NO. The batch number becomes invalid and drops from the report.

    2. To resolve zero volume batches in "BF" status, go to Status/location and update the batch status to "RB" . The batch number becomes invalid and drops from the report.

Screening Batch Building - BT 01-19, 29, 31 and 33
  1. Initial batch building is also referred to as Pre, Extract and Screening.

  2. The AUR inventory is ordered in groups referred to as extracts numbered 01-19. When the returns are received they are built, either manually or systemically, into batch types that match the extract number (01-19).

  3. Returns (paper filed) are received from Campus Files and Federal Records Centers, stapled behind Form 4251, Return Charge-out, and are manually built by clerks. Do not build single Form 4251 , treat as classified waste.

  4. Electronically filed returns (ELF) and Form 1040EZ (EZ) cases do not receive a Form 4251, Return Charge-out, and each case is identified as a "VIRTUAL" (V) case. The system auto-batches these cases into extract batches 01000 - 19000. The batches are identified as "virtual batches" on the Batch Inventory Report. The batches are systemically closed and updated to "AB" status. For specifics on identifying these cases, see IRM 4.19.2.3.14, Electronic Filing System.

  5. The AUR system has built-in checks to ensure cases are built to the screening batch type that corresponds to the extract and/or current location.

  6. To build a screening batch:

    1. Get the assigned work and prepare the work unit and batch sheets.

    2. Select the tax year from the AUR Year menu.

    3. Select Control from the AUR Main menu.

    4. Select Batch from the Control menu.

    5. Select Batch building from the drop down menu.

      Note:

      When creating a batch enter at least one case before exiting the system.

    6. Select Create, the batch building screen appears.

    7. Enter the appropriate two digit batch type and press >Enter<.

    8. Scan the AUR bar code or enter the SSN of each case. Be sure two cases are not stuck together. Place entered returns face down to keep in strict order.

      Caution:

      If you receive the message CASE IS CLOSED ON AUR - BUILD TO BT 81 RECONSIDERATION BATCH, do not build to RECON BT 81. If a paper return is present, send the return to the appropriate FRC by routing to the Files Operation.

    9. The system alerts when a work unit is complete, label the work units. Keep work units separate and in strict order.

  7. When the maximum volume for the batch has been reached or there are no more cases to be built to the batch, close the batch by taking the following action:

    Note:

    When building BT 33, prior to closing the batch, print a pull listing and pull the cases.

    1. Select Close, the batch status updates to "AB" . DO NOT RESEQUENCE SCREENING BATCHES.

    2. Acknowledge the system message.

  8. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  9. Label and house completed screening batches.

  10. If cases do not build to the batch take the following actions:

    1. Error Message "Incomplete and Missing Data" - notate and place in the designated area for assignment to BT 32.

    2. Error Message "Invalid SSN" - verify the Form 4251 belongs to your campus. If the case does not belong to your campus, place in the designated area for routing to the appropriate campus. If the Form 4251 does belong to your campus, notate and place in the designated area.

    3. Form 4251 with no return, treat as classified waste.

    4. Return with no Form 4251 - if it builds to the batch, attach a substitute Form 4251. If it does not build, research case history to determine handling.

    5. Error Message "Build to Batch Type 29" - notate and place in the designated area.

    6. Error Message "No Access" or "Batch Type 90000" - notate and deliver to the designated Employee caseworkers.

    7. BT 30000 - notate and place in the designated area.

    8. BT 9600X - verify that the case file was not ordered for RECON. If not, remove and treat the Form 4251 as classified waste and place the return in the designated area to be returned to the Campus Files Operation.

  11. Loose documents (W-2s, schedules, etc.):

    1. Research AUR and take appropriate steps to associate with the case.

    2. If not in AUR, check Mail Routing Guide to determine handling.

Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74
  1. Responses should have undergone several sorts for tax year, type of response, received date, and indication of identity theft before response batch building begins.

  2. Responses must be built (controlled) on the AUR system within 7 business days of the AUR received date.

  3. An option for "Virtual" or "Paper" appears when a response batch is being built. Initially target responses to a Virtual batch. If the case is a paper case, a message stating "Case is not virtual" is received, these cases can then be built into a paper batch.

  4. When building response batches, the system prompts for an IRS received date. Prior to entering the SSN into a response batch, verify the IRS received date. The IRS received date is determined by following the priority criteria listed below:

    1. Oldest IRS received date stamped on correspondence.

      Note:

      If the stamped received date does not clearly indicate that it is from a function within the IRS, do not consider as an IRS received date.

    2. Envelope postmark date.

    3. Signature date.

    4. AUR received date stamped on the correspondence.

    5. Current date.

      Note:

      If a Form 4442 is received use the Part I received date as the IRS Rec'd date.

  5. When a faxed response is received, the IRS received date is determined by the following priority criteria listed below:

    1. Fax date (printed on fax).

      Caution:

      The fax date is sometimes incorrect, use caution when determining whether to use this date.

    2. AUR received date stamped on correspondence.

    3. Signature date.

    4. Current date.

      Note:

      If a Form 4442 is received use the Part I received date as the IRS Rec'd date.

  6. To build a response batch:

    1. Get the assigned work.

    2. Select the tax year from the AUR Year menu.

    3. Select Control from the AUR Main menu.

    4. Select Batch from the Control menu.

    5. Select Batch building from the drop down menu.

    6. Select Create, the batch building screen appears.

    7. Enter the appropriate two digit batch type.

      Note:

      The system assigns the specific batch number - record it for later use.

      Note:

      When BT 41 or 72 is entered the system prompts with the following message: "Are responses IDT? Yes or No"

      . Select Yes or No accordingly.

    8. Enter a "Y" (Virtual) or "N" (Paper) in the VIRTUAL box and press >Enter<.

    9. A "Build Response By" box appears. If all responses have the same received date, type "Y" in the Receive Date box and enter the received date that applies to all the responses.

      Note:

      IDT Response BTs 41 and 72 accept multiple received dates.

      If the responses have more than one received date, type "Y" in the SSN box. The SSN and the received date for each response needs to be entered.

    10. Scan the AUR bar code or enter the SSN of each response. Be sure two responses are not stuck together. Place entered responses face down. If the response does not build to the batch, see (11) and (12) below.

    11. The system alerts when a work unit is complete. Acknowledge the message.

    12. Prepare the work unit and batch sheets.

    13. Press >F4< to commit.

  7. When the maximum volume for the batch has been reached or there are no more cases to be built to the batch, print the Pull listing. The Pull listing provides a column after the CSN to display the "V" indicator for Virtual Case (no physical case) to pull. For additional information, see IRM 4.19.2.5.4, Pull Listings.

    Note:

    DO NOT CLOSE or RESEQUENCE the batch.

  8. To access and print the pull listing see IRM 4.19.2.10.23(2) and (3), Sequence Number/Notice Date Pull Listing.

  9. Pull the paper cases and associate the appropriate response with the case file.

    Note:

    AGN and Virtual cases may or may not have a folder.

  10. Label and house built response batches. See the Batch Type for instructions to complete clerical processing of these batches.

  11. The AUR system has built-in checks to ensure cases are built to the response batch type that corresponds to the current status and location. Responses that do not build to the batch should be noted with the AUR message/information.

    1. If the case file is assigned to an existing response batch, the system does not allow the SSN to be assigned to the batch being built. The system indicates the batch assignment of the SSN. The Case History Screen displays the current batch assignment information. This information is used to associate the response to the appropriate batch.

    2. If the response has been sorted to the wrong batch type, deliver to the appropriate batch building sort.

    3. Follow the instructions in IRM 4.19.2.6.25 (8) - (10) and (12), BT 51 - CP 2000/Recomp Agreed Response, for systemic messages for BT 51 and IRM 4.19.2.6.40 (10) - (12) and (14) - (15), BT 71 - Statutory Notice Agreed Responses, for systemic messages for BT 71.

    4. For all other responses that do not build, follow Campus direction.

  12. If the system displays CASE IS CLOSED ON AUR - BUILD TO BT 81 RECONSIDERATION BATCH, the case has been closed with an AUR PC. Place the response in the designated area for closed cases. If the message indicates the case is an employee case, ensure that the designated employee URP tax examiner receives the response.

    1. Correspondence for closed cases for tax years 2007 and subsequent can be built into BT 81 and BT 88 (for tax years 2013 and subsequent). For additional information on BT 81 and BT 88, see IRM 4.19.2.5.3.2.1, RECON Response Batch Building - BT 81 - TY 2011 and Prior, IRM 4.19.2.5.3.2.2, RECON Response Batch Building - BT 81 and 83 - TY 2012 and Subsequent, IRM 4.19.2.5.3.2.3, RECON Response Batch Building - BT 88 - Reconsideration Cases With No Assessments, and IRM 4.19.2.6.47, BT 81 - Reconsiderations and BT 83 Employee Reconsiderations.

    2. Build RECON responses for employee cases into BT 83. For additional information see IRM 4.19.2.5.3.2.2, RECON Response Batch Building - BT 81 and 83 - TY 2012 and Subsequent, and IRM 4.19.2.6.47, BT 81 - Reconsiderations and BT 83 Employee Reconsiderations.

    3. RECON responses with an indication of identity theft require priority handling. See IRM 4.19.2.4.6.3, Identity Theft Claims, for further information.

      Reminder:

      Recon responses which include Form 14039 and/or a police or law enforcement incident report will not be built on AUR. Refer these responses directly to the co-located or assigned IDTVA.

      .

    4. Follow Campus directions to process closed responses that do not build to BT 81. For additional information, see IRM 4.19.2.6.65, BT 96 - Closure.

RECON Response Batch Building - BT 81 - TY 2011 and Prior
  1. When building RECON batches, the system prompts for an IRS received date. Prior to entering responses into a RECON batch, verify the received date of the responses. The IRS received date is determined by following the priority criteria listed below:

    Caution:

    Never build an undeliverable CP, notice or letter to BT 81.

    1. Oldest IRS received date stamped on correspondence.

      Note:

      If the stamped received date does not clearly indicate that it is from a function within the IRS, do not consider as an IRS received date.

    2. Envelope postmark date.

    3. Signature date.

    4. AUR Received date stamped on the correspondence.

    5. Current date.

      Note:

      If a Form 4442 is received use the Part I received date as the IRS Rec'd date.

  2. Reconsiderations responses must be built (controlled) on the AUR system within 10 business days of the AUR received date.

  3. When a faxed response is received, the IRS received date is determined by the following priority criteria listed below:

    1. Fax date (printed on fax).

      Caution:

      The fax date is sometimes incorrect, use caution when determining whether to use this date.

    2. AUR received date stamped on correspondence.

    3. Signature date.

    4. Current date.

      Note:

      If a Form 4442 is received use the Part I received date as the IRS Rec'd date.

  4. Recon responses with an indication of identity theft require priority handling. See IRM 4.19.2.4.6.3, Identity Theft Claims, for further information.

  5. To build a RECON batch:

    1. Get the assigned work.

    2. Select the tax year from the AUR Year menu.

    3. Select Control from the AUR Main menu.

    4. Select Batch from the Control menu.

    5. Select Batch building from the drop down menu.

    6. Select Create, the batch building screen appears.

    7. Type "81" and press >Enter<.

    8. A Build Response By box appears. If all responses have the same received date, type "Y" in the Receive Date box and enter the received date that applies to all the responses. If the responses have more than one received date, type "Y" in the SSN box. The SSN and the received date for each response needs to be entered.

    9. Scan the AUR bar code or enter the SSN of each response. Be sure two responses are not stuck together. Place entered responses face down and in strict order.

      Note:

      If the response does not build to the batch, see (7) below.

    10. The system alerts when a work unit is complete. Acknowledge the message.

    11. When the maximum volume for the batch has been reached or there are no more cases to be built to the batch. Press >F4< to commit and press >F8< to exit.

      Note:

      DO NOT RESEQUENCE the batch.

  6. Label and house built RECON response batches. See the Batch Type for instructions to complete clerical processing of these batches.

  7. The AUR system has built-in checks to ensure cases are built to the response batch type that corresponds to the current status and location. Responses that do not build to the batch should be noted with the AUR message/information.

    1. If the case file is assigned to an existing batch, the system does not allow the SSN to be assigned to the batch being built. The system indicates the batch assignment of the SSN. The Case History Screen displays the current batch assignment information. Use this information to associate the response to the appropriate batch.

    2. If the response has been sorted to the wrong batch type, deliver to the appropriate batch building sort.

    3. For all other responses that do not build, follow Campus directions.

RECON Response Batch Building - BT 81 and BT 83 - TY 2012 and Subsequent
  1. When building RECON batches, the system prompts for an IRS received date. Prior to entering responses into a RECON batch, verify the received date of the responses. The IRS received date is determined by following the priority criteria listed below:

    Caution:

    Never build an undeliverable CP, notice or letter to BT 81.

    1. Oldest IRS received date stamped on correspondence.

      Note:

      If the stamped received date does not clearly indicate that it is from a function within the IRS, do not consider as an IRS received date.

    2. Envelope postmark date.

    3. Signature date.

    4. AUR received date stamped on the correspondence.

    5. Current date.

      Note:

      If a Form 4442 is received use the Part I received date as the IRS Rec'd date.

  2. Reconsideration responses must be built (controlled) on the AUR system within 10 business days of the AUR received date.

  3. When a faxed response is received, the IRS received date is determined by the following priority criteria listed below:

    1. Fax date (printed on fax).

      Caution:

      The fax date is sometimes incorrect, use caution when determining whether to use this date.

    2. AUR received date stamped on correspondence.

    3. Signature date.

    4. Current date.

      Note:

      If a Form 4442 is received use the Part I received date as the IRS Rec'd date.

  4. Recon responses with an indication of identity theft require priority handling. See IRM 4.19.2.4.6.3, Identity Theft Claims, for further information.

  5. To build a RECON batch:

    1. Get the assigned work.

    2. Select the tax year from the AUR Year menu.

    3. Select Control from the AUR Main menu.

    4. Select Batch from the Control menu.

    5. Select Batch building from the drop down menu.

    6. Select Create, the batch building screen appears.

    7. Type "81" and press >Enter<. The cursor moves to the Identity Theft box. Enter "N" in the Identity Theft box.

    8. For BT 81001 - 81499 a Build Response By box appears. If all responses have the same received date, type "Y" in the Receive Date box and enter the received date that applies to all the responses. If the responses have more than one received date, type "Y" in the SSN box. The SSN and the received date for each response needs to be entered.

    9. For BT 83XXX a Build Response By box appears. If all responses have the same received date, type "Y" in the Receive Date box and enter the received date that applies to all the responses. If the responses have more than one received date, type "Y" in the SSN box. The SSN and the received date for each response needs to be entered.

    10. Scan the AUR bar code or enter the SSN of each response. Be sure two responses are not stuck together. Place entered responses face down and in strict order.

      Note:

      If the response does not build to the batch, see (7) below.

    11. The system alerts when a work unit is complete. Acknowledge the message.

    12. When the maximum volume for the batch has been reached or there are no more cases to be built to the batch. Press >F4< to commit and press >F8< to exit.

      Note:

      DO NOT RESEQUENCE the batch.

  6. Label and house built RECON response batches. See the Batch Type for instructions to complete clerical processing of these batches.

  7. The AUR system has built-in checks to ensure cases are built to the response batch type that corresponds to the current status and location. Responses that do not build to the batch should be noted with the AUR message/information.

    1. If the case file is assigned to an existing response batch, the system does not allow the SSN to be assigned to the batch being built. The system indicates the batch assignment of the SSN. The Case History Screen displays the current batch assignment information. Use this information to associate the response to the appropriate batch.

    2. If the response has been sorted to the wrong batch type, deliver to the appropriate batch building sort.

    3. For all other responses that do not build, follow Campus directions.

RECON Response Batch Building - BT 88 - Reconsideration Cases With No Assessments
  1. Responses built into BT 88 do not require a reconsideration adjustment.

  2. Prior to building BT 88 responses should be sorted by Recon issue code as follows:

    Recon Issue Code Definition
    3 Copy of CP 2000
    6 Duplicate response
    20 Refile signature document
    27 Subsequent payment
  3. When BT 88 is entered the system prompts for the Recon issue code. Select the appropriate Recon issue code to build the response to the appropriate segment of BT 88.

    Recon Issue Code Builds To
    3 88001 - 88299
    6 88300 - 88499
    20 88500 - 88699
    27 88700 - 88999
  4. BT 88 accepts multiple IRS received dates.

  5. When batch status updates to "RB" , cases are updated with IPC 9I and moved to BT 96002.

Unit Release Batch Building - BT 37, 46, 66 and 86
  1. Cases suspensed in technical units are released after being worked. These completed cases are placed in a designated area.

  2. As directed, get the cases from each technical unit and print the rls batch report, see IRM 4.19.2.10.20, RLS Batch Status Report.

  3. Sort all the gathered cases for building to BT 37, 46, 66 or 86 based on the PC or IPC assigned to the case. Rather than sorting the cases by IPC/PC attempt to build all the cases to BT 66. The system only accepts the appropriate cases and displays a message indicating the correct target batch type. Make a note and set these aside.

    Target Batch Process/Internal Process Codes
    37 - Screening Release 0A, 0D, 10-18, 20-29, 30, 55, MC, WP
    46 - CP 2501 Release 3D, 3F, 3L, 3S, 10, 15, 17, 18, 30, 35, 36, 38, 44, 46, 47, 48, 51-53, 57, 98, 99, MC, RF
    66 - CP 2000 Release 6D, 6F, 6L, 6S, 6X, 10, 15, 17, 18, 55, 57, 59, 63-69, 70-75, 77, 98, 99, RF, RN, MC, S6
    86 - Stat Release 8D, 8F, 8L, 8M, 8S, 10, 15, 17, 18, 39, 62, 75, 76, 77, 80-96, 98, 99, MC, RF, SR, S3, S8

    Note:

    Due to the time sensitive nature of the cases, PC 80 cases should be built into a separate BT 86.


    PC 10, PC 15, PC 17 and PC 18 are applicable for all targeted batches - check the batch number on the folder (or case history) to sort to the correct target batch.

  4. Use the case files (gathered from all technical units) and/or the RLS Batch Status Report to build the appropriate Unit Release batches:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter the appropriate two digit batch type.

      Note:

      The system assigns the specific batch number - record it for later use.

    7. Scan the AUR bar code or enter each SSN.

    8. When all cases are entered, press >F4< to commit.

  5. Close the batch by taking the following action:

    1. Select the Close option, the batch status updates to "AB" .

    2. Acknowledge the system message.

  6. To update the batch status to BF, see IRM 4.19.2.5.2 (4), Batch Status Codes.

  7. To verify the process codes, see IRM 4.19.2.7.1 (5), Verification of Process Codes.

  8. After PC verification, update the batch status to "RB" . See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB" .

  9. If there are error conditions present, the Cases in Error Screen displays.

    1. Notate the error message.

    2. If applicable, transfer the case to the TE who worked the case. For instructions on transferring cases, see IRM 4.19.2.3.27, Transfers.

  10. Disassemble the batch by releasing the cases to the appropriate area based on the PC/IPC. For additional information see the specific PC/IPC section in IRM 4.19.2.8, Process Code Definitions and IRM 4.19.2.9, Internal Process Code Definitions.

    Note:

    IPC RF is returned to the CSN located on the case folder.

  11. Cases with IPC MI (Manual Interest) are directly batched into BT 61. For additional instructions, see IRM 4.19.2.6.32, BT 61 - Manual/Interest/Rejects.

Miscellaneous Referral Batch Building - BT 35, 43, 63, and 73
  1. Cases with IPC 0D are built to BT 35, IPC 3D to BT 43, IPC 6D to BT 63 and IPC 8D to BT 73.

  2. Build the cases into the appropriate BT by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter the appropriate two digit batch type.

    7. Prepare all work unit and batch sheets and/or make log entries.

    8. Scan the AUR bar code or enter the SSN of each case. Place entered cases face down to keep in strict order.

    9. The system alerts when a work unit is complete. Keep work units separate and in strict order.

    10. Acknowledge the message by pressing >Enter<.

  3. Close the batch by taking the following action:

    1. Select Close, the system updates the batch status to "AB" and creates the Notices/Letters. DO NOT RESEQUENCE the batch.

    2. Acknowledge the system message.

  4. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  5. Complete all batch labeling and take the completed batch to the designated area.

Batch Building - BT 67 and 87
  1. Cases with IPC RN are built to BT 67 and IPC SR are built to BT 87.

  2. To build BT 67 or 87:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter the appropriate two digit batch type.

      Note:

      The system assigns the specific batch number - record it for later use.

    7. Scan the AUR bar code or enter each SSN. Place entered cases face down to keep in strict order.

    8. The system alerts when a work unit is complete. Keep work units separate and in strict order. When all cases are entered, press >F4< to commit.

  3. Close the batch by taking the following action:

    1. Select Close, the system updates the batch status to "AB" and creates the Notices/Letters.

    2. Acknowledge the system message.

  4. To ensure the notice information and PCs post before the automatic assessment is made, BT 67 and 87 are held a minimum of 7 calendar days after the batch was updated to "AB" . After 7 days update the batch to "RB" . See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB" .

    Note:

    The auto assessment listing does not generate for BT 67 or 87.

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Enter the five digit batch number.

    7. Enter "RB" in the NEW STATUS field and press >Enter<.

    8. Press >F4< to commit.

    9. Press >F8< to exit.

  5. When the batch status is being updated to "RB" , the system checks for cases with more than eight credit reference codes associated with the case assessment. The batch status cannot be updated until the cases with more than eight credit reference codes have been removed from the batch.

  6. Print the Over Eight Credit Reference Code Report to identify the cases by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Select Reports.

    7. Select Over eight ref from the drop down menu.

    8. Enter five digit batch number. The Over Eight Reference Codes Report opens in a Microsoft Internet Explorer Window.

    9. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

    10. Pull the cases.

    11. Build or transfer the cases.

    For additional information, see IRM 4.19.2.10.17, Over Eight Reference Codes Report.

  7. To print the Batch listing, see IRM 4.19.2.10.9 (4) and (5), Batch Listings.

  8. Complete all batch labeling and take the completed batch to the designated area.

  9. As BT 67 and 87 are being built, the system identifies "Disaster Zip" . Build the case(s) into BT 93. For additional information, see IRM 4.19.2.6.62, BT 93 - Declared Disaster.

  10. When the system accepts BT 67 and 87 update to batch status "RB" , the systems posts a PC 67 or PC 87 and creates automatic assessment records. If a response is received for cases in BT 67 or BT 87, pull the case, associate the response and transfer the case to the TE who assigned IPC RN/SR.

  11. If a batch has not been updated to "RB" after two cycles have passed, the system generates a Partially Agreed Aging Report indicating which batch(es) have not been updated to "RB" status. For additional information, see IRM 4.19.2.10.18, Partially Agreed Aging Report.

  12. Once the batch has been updated to "RB" status, label the batch and place in the designated area for PAS sampling. After PAS has completed their review, send batch to the Files Operation.

Pull Listings

  1. There are two options for pull listings that can be used to pull cases from suspense batches (see IRM 4.19.2.10.23, Sequence Number/Notice Date Pull Listing):

    • D - Displays the list in Notice Date order

    • S - Displays the list in the order the batch was built (Response CSN order)

      Reminder:

      All Pull Listings display a "V" to identify the Virtual cases in the batch and there is no physical case file to pull. It is not necessary to print a pull listing for Virtual batches.

  2. To access and print the pull listing, see IRM 4.19.2.10.23 (2) and (3), Sequence Number/Notice Date Pull Listing.

Resequencing Response/Undeliverable Batches

  1. Batches are built in the order the SSN is entered. As each SSN is entered, a CSN is assigned based on the batch being built.

  2. Once cases are pulled and before the batch is closed, the Reseq menu option can be selected. When selected, the system sequences the batch in CSN order. These sequence numbers do not match the physical order of the batch.

    Note:

    The Reseq option is not available for virtual response batches.

  3. To resequence a non-virtual batch:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Add, the batch building screen appears.

    6. Enter the five digit batch number.

    7. Select Reseq.

    8. If also closing the batch, select the Close option, the batch status updates to "AB" .

      Note:

      To access and print the Batch listing, see IRM 4.19.2.10.9, Batch Listings.

Specific Batch Type (BT) Definition

  1. The following information provides a definition of batch types and outlines the characteristics and functionality of batch types in the AUR system.

BT 01-19 - Screening Association

  1. Cases are ordered into inventory in groups referred to as extracts. As case information for these extracts is downloaded into AUR, it is assigned a batch type number that ranges sequentially from 01 through 19. These digits represent the extract number. The clerical group builds paper cases using the Form 4251 attached to the tax return into the initial screening batches. The batches are held in "AB" status until requested by a technical unit. Cases downloaded but not built to BT 01-19 within a designated time frame are automatically moved by the system to BT 30.

  2. Virtual cases do not receive a Form 4251 and are auto batched by the system. See IRM 4.19.2.3.7, Charge-outs (Form 4251), and IRM 4.19.2.3.14, Electronic Filing System, for additional information.

  3. Form 4251 with no tax return should not be built into BT 01-19 or 29 and should be treated as classified waste. If the return is not received and built into a BT 01-19 or 29, the system automatically moves the case to BT 30, assigns IPC 0A and reorders the return on the date designated by the AUR Coordinator. If the case is not built within 60 days of the designated reorder date, the system closes the case(s) using PC 29.

  4. Cases with missing/incomplete data are identified by the system during batch building, and are built into BT 32. (In addition to the tax return or tax return data, a complete case also needs the information return data and the tax account information.) If the missing data is not received within 45 days from the extract download date, the system closes the case(s) using PC 28.

  5. For instructions on building BT 01-19, see IRM 4.19.2.5.3.1, Screening Batch Building - BT 01-19, 29, 31, and 33.

BT 20-27 - Auto-Generated Notice - AGN

  1. Certain AUR inventories bypass the physical analysis/screening phase of the program and have CP 2000s systemically generated. This process is referred to as Auto-Generated Notice (AGN). These cases are systemically moved from extracts 20-27 and assigned to BT 20-27. No clerical action is required for these cases during analysis batch building.

BT 28 - Auto-Generated Notice Fallout Screening Batches

  1. Cases systemically identified as auto-generated notice must pass all the AUR checks for new transactions and certain other conditions prior to the update to PC 55 to generate the CP 2000. Virtual cases that fail these checks are systemically moved into BT 28 for normal case analysis/screening. No clerical action is required for these cases during analysis batch building.

BT 29 - Priority Screening Batches

  1. These are batches of screening cases which require expedited processing as determined by local management.

  2. The cases may be removed from the original extract batches or batched initially to a BT 29.

  3. For instructions on building BT 29, see IRM 4.19.2.5.3.1, Screening Batch Building - BT 01-19, 29, 31, and 33.

BT 30 - Missing Return Suspense

  1. The system assigns two types of cases to BT 30:

    • Cases assigned IPC WP (Wrong Pull) by the TE because the Federal Records Center pulled the wrong DLN

    • Cases from a Download BT 01-19 and AGN Fallout Screening BT 28 that have not been batched into a BT 01-19, BT 28 or BT 29 by the date set by the AUR Coordinator

  2. The system generates an IPC 0A and reorders the controlling DLN based on a reorder date set by the AUR Coordinator for both types of cases in BT 30.

  3. If the system has no indication the return was received (built into BT 31) within 60 days, the system closes the case with a PC 29 and generates an Unavailable Return Report. For additional information, see IRM 4.19.2.10.29, Unavailable Return Report.

BT 31 - Complete Cases

  1. SSNs previously assigned to BT 30 and BT 32 are built into BT 31 when the return or data is received.

  2. Before the system allows this action to take place, the current PC/IPC must be one of the following:

    • PC 03

    • IPC 0A

    • IPC WP

  3. For instructions on building BT 31, see IRM 4.19.2.5.3.1, Screening Batch Building - BT 01-19, 29, 31, and 33.

BT 32 - Missing Data Suspense

  1. When building BT 01-29, the system indicates if there is missing tax account or information return data. If this indication is received, the cases are built into BT 32 and are maintained in SSN order.

  2. To build BT 32:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 32 in the Batch Type and press >Enter<.

    7. Scan the AUR bar code or enter the SSN of each case. Be sure two cases are not stuck together.

    8. If cases do not build to BT 32, notate the AUR message on the case and follow Campus direction for handling.

  3. The system generates a Completed Case Report when the missing data is received. To print the report, see IRM 4.19.2.10.13, Completed Case Report. Use the report to:

    1. Pull the case(s) from the suspense file.

      Note:

      Virtual cases do not have case folders.

    2. Build the case(s) to BT 31.

  4. If the missing data is not received within 45 days, the system assigns PC 28 to the case and generates a Closed Missing Data Case Report. To print the report, see IRM 4.19.2.10.12, Closed Missing Data Case Report. Use the report to:

    1. Pull the case(s) from the suspense file.

    2. Send the return(s) to the Files Operation.

BT 33 - Research Complete

  1. Cases that have received the requested research are built to BT 33 from the previously assigned BT 34 or BT 35. Before the research cases can be built to BT 33, the current PC must be IPC 0A or IPC 0D.

  2. For instructions to build BT 33, see IRM 4.19.2.5.3.1, Screening Batch Building - BT 01-19, 29, 31, and 33.

  3. Once the maximum volume has been reached, or the volume of the batch is at the point where the user does not want to add additional SSNs, print a Pull listing in Notice Date Order.

  4. Pull the cases, associate the research and update the batch to status "AB" for the technical units to order and process.

BT 34 - Research Suspense

  1. Cases are automatically assigned to BT 34 by the system based on the assignment of IPC 0A. The system moves the SSNs when the status of the current screening batch is updated to "RB" . When cases are assigned to this batch type, cases are maintained in CSN order for association with the generated folder.

  2. These cases are stored in the AUR Control Function while the requested research is being completed.

  3. The Aged Screening Research Pull List is generated weekly for cases that are not completed within 60 days from the request date. The system closes these cases with PC 29. To print the report, see IRM 4.19.2.10.4, Aged Screening Research Pull Listing. Each week, print the list and take the following actions:

    1. Pull the case(s) from the suspense file using the listing.

    2. Remove and destroy the Form 4251 as classified waste.

    3. Send the return(s) back to the Campus Files Operation.

  4. Filing Status Code 3, Married Filing Separate, cases are not automatically closed if the research is not received within 60 days. When this time frame is met:

    1. Pull the case(s) from the suspense file using the listing.

    2. Build the case(s) into BT 33 for a TE determination.

BT 35 - Miscellaneous Referrals

  1. Cases which require additional technical assistance are built into BT 35.

  2. Cases must have a current IPC of 0D. These batches are available for request and processing by the technical units.

  3. To build IPC 0D cases into BT 35 see IRM 4.19.2.5.3.4, Miscellaneous Referral Batch Building - BT 35, 43, 63, and 73.

BT 36 - Screening Unit Suspense

  1. Screening cases which require a technical determination from the manager or lead TE are transferred by the TE to their Screening Unit Suspense Batch.

  2. When a TE transfers a case to Unit Suspense, the system automatically generates IPC 0E and moves the case to BT 36.

  3. These cases are kept in suspense files in the technical units until the issue is resolved and the case is released in the unit's designated area for clerical retrieval.

    Reminder:

    The last three digits of Unit Suspense Batch numbers are the Unit Location Number.

BT 37 - Screening Unit Release

  1. Cases in BT 36 are worked by TEs and released in a designated area. As directed, get the cases and sort to build into various Unit Release batches.

  2. To build these cases to BT 37, see IRM 4.19.2.5.3.3, Unit Release Batch Building - BT 37, 46, 66 and 86.

BT 38 - Remail CP 2000/Recomp - General

  1. While building no response CP 2000 cases and undeliverable BT 59, the system identifies and rejects cases with a new address. These rejected cases with updated addresses are built into BT 38.

    Note:

    Cases with a new address and a manual interest condition are built into BT 61.

  2. When creating or adding to BT 38, the system prompts for "No Response" or "Undeliverable" .

  3. When the status for BT 38 is updated to "RB" , the system:

    1. Assigns a new notice date to the batch.

    2. Updates cases that are assigned PCs 55, 57, or 59 with an Amended indicator.

    3. Moves the cases to the BT 55.

    4. Generates an amended notice.

  4. Cases receive new CSNs and folders.

    Note:

    Virtual cases do not receive a new folder.

BT 38 - Undeliverable CP 2000/Recomps
  1. Cases are built to BT 38 when the Post Office returns the CP 2000/Recomp notice as undeliverable and the system identified a new address when the cases were being batched into BT 59.

  2. The undeliverable CP notice is used as the input document to build BT 38. The Notice Indicator 1, 2, 3, or 4, which identifies which copy of the notice sent to the taxpayer, MUST be entered.

  3. Undeliverable Spousal and/or POA notices should not be batched into BT 38. Discard the undeliverable notice/letters in accordance with local classified waste procedures. For additional information, see IRM 4.19.2.4.3, Spousal Notices.

  4. To build an undeliverable BT 38:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter BT 38 and press >Enter<.

    7. Enter "Y" in the box for "Undeliverable" .

    8. Scan the AUR bar code or enter the SSN of each undeliverable CP notice identified with a better address.

      Note:

      If a new transaction is present the system displays a message, set cases aside to build to BT 84.

    9. Discard the Undeliverable CP Notice in accordance with classified waste procedures.

    10. When the batch is full or there are no more undeliverable CP notices with a better address to build, press >F4< to commit.

    Note:

    The system marks the corresponding CP 2000/Recomp Notice with an Undeliverable Indicator "M" (Remail) in the Action Code field on the Case History Screen.

  5. To access and print the pull listing, see IRM 4.19.2.10.23(2) and (3), Sequence Number/Notice Date Pull Listing

  6. Use the listing to pull the cases.

    Reminder:

    Virtual cases do not have a physical case file to pull.

  7. To finish BT 38 for Undeliverables:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Add, the batch building screen appears.

    6. Enter the five digit batch number.

    7. Select Reseq.

    8. Select Close, the batch status updates to "AB" .

    9. Acknowledge the system message.

  8. See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB" :

  9. Print the Suspense Summary report. See IRM 4.19.2.10.28(2), Suspense Summary Report, for additional information.

  10. Label and place in the appropriate suspense area based on the CSNs assigned to the cases.

BT 38 - No Response CP 2000/Recomps with a Better Address
  1. When No Response cases are being systemically batched to BT 59, the system checks for Fallout conditions, see IRM 4.19.2.6.30, BT 59 - Aged CP 2000/Recomp Stat Preparation - General.

  2. The system auto batches cases identified with new addresses to BT 38 and updates to "AB" status.

  3. To identify the cases that were systemically built to BT 38 during the weekend processing, each week access the Rb Auto Purge Batches report by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the drop down menu.

    5. Select Auto purge from the pull-right menu.

    6. Select Rb batches from the pull-right menu. The RB Auto Purge Batches Report opens in a Microsoft Internet Explorer Window.

    7. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

    Note:

    Cases pulled from BT 59 (listed on the update address report) can be added to existing BT 38 or can be built into a separate BT 38.

  4. To access and print a pull listing for BT 38, see IRM 4.19.2.6.13.1(5), BT 38 - Undeliverable CP 2000/Recomps.

  5. Pull paper (non-virtual) cases in the order they are on the pull list.

  6. See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB"

  7. Print the Suspense Summary report. See IRM 4.19.2.10.28(2), Suspense Summary Report, for additional information.

  8. Label and place in the appropriate suspense area based on the CSNs assigned to the cases.

BT 39 - Rejects

  1. The AUR system generates a weekly Reject listing identifying rejected cases (the notice was not generated and the notice information is no longer available). Each week the manager or lead MUST print the listing for each open tax year in AUR.

  2. Print the Reject listing.

    1. Pull the cases on the listing.

    2. Notate the reject code (located to the right of each case) on each case.

  3. Build Reject Code 2 (Military Action) and Reject Code 8 (Declared Disaster Area) cases to BT 39:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 39 in the Batch Type.

    7. Scan the AUR bar code or enter each SSN.

    8. The system displays a message at the end of each work unit, set the work unit aside and acknowledge the message.

    9. When the batch is full or there are no more rejects to build, press >F4< to commit.

    Note:

    For additional information, see IRM 4.19.2.10.21, Reject Listing. For additional information on notice rejects, see IRM 4.19.2.4.4, CP 2000/CP 2000 Recomputation Notice Rejects.

  4. Close the batch by taking the following action:

    1. Select Close - do not resequence.

    2. Acknowledge the system message.

  5. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  6. Complete all batch labeling and take the completed batch to the designated area.

  7. These batches are made available for request and processing by the technical units.

BT 40 - CP 2501 Suspense Batch

  1. The system automatically moves cases requiring a CP 2501 Notice to BT 40 based on PC 30 identified during the systemic disassembly process.

  2. The cases are filed in CSN order and remain in suspense in BT 40 until a response is received, the notice is returned as undeliverable, or the suspense time frame expires.

BT 41 - CP 2501 Identity Theft Response

  1. When a response to a CP 2501 with an indication of identity theft present is received, the SSN is assigned to BT 41. The batch is built by scanning or key entering the SSN. The correspondence is used as the input document.

    Exception:

    Responses containing either a Form 14039, Identity Theft Affidavit, or a police report should not be built. Transfer and hand-walk the case to the AUR IDT liaison..

    Note:

    See IRM 4.19.2.4.6.3 , Identity Theft Claims, for additional information on identifying cases to be built to BT 41.

  2. For instructions to build BT 41, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

  3. Use the Pull listing to pull the cases, keeping the cases in the order pulled.

    Note:

    If batch is virtual, there are no physical cases in the AUR suspense file, (4) - (6) below do not apply, go to (7).


    Recommendation - after a thorough search fails to locate the case, notate on the response LC and leave in the response batch for the TE to determine whether or not processing can continue.

  4. To access and print a pull listing see IRM 4.19.2.10.23(2) and (3). Sequence Number/Notice Date Pull Listing. Pull paper (non-virtual) cases in the order they are on the pull list.

  5. Associate the responses, verifying that the response is associated with the correct case file.

    Note:

    As the cases are pulled in CSN order, the responses should also be sequenced in CSN order to make association easier.

  6. To resequence the batch see IRM 4.19.2.5.5 (3), Resequencing Response/Undeliverable Batches.

  7. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  8. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  9. Complete all work unit and batch labeling. Provide the AUR Coordinator with the batch numbers.

BT 42 - CP 2501 Unit Research Suspense

  1. CP 2501 cases requiring a return request or transcript (additional research) are updated by the TE with IPC 3A. The system automatically builds the case to the appropriate unit suspense batch based on IPC 3A and the UID of the TE. These cases are generally suspended in the technical unit and should be monitored by the TE to ensure the requested research is received.

  2. The research the TE requested is ordered daily by the system.

  3. When the research is received, send the information to the appropriate unit (shown in the "Remarks" field on the research document). The TE works and releases the cases.

    Note:

    Local management determines where to suspend these cases, in the individual tax examining units or in the clerical area.

BT 43 - CP 2501 Miscellaneous Referral

  1. Cases built into BT 43 must have an IPC 3D assigned. Tax examiners assign this IPC when technical assistance is required to continue processing the case.

  2. To build IPC 3D cases into BT 43, see IRM 4.19.2.5.3.4, Miscellaneous Referral Batch Building - BT 35, 43, 63, and 73.

  3. These batches are available for request and processing by the designated technical unit(s).

BT 44 - CP 2501 Response

  1. CP 2501 responses are built to BT 44.

  2. BT 44 can have different IRS received dates assigned to the batch. BT 44 may be built by SSN (a received date entered for each case), or by the RECD DATE option (all cases have the same received date). The batch ages on the system based on the oldest received date assigned to the batch.

  3. For instructions on building BT 44, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

    Note:

    If virtual batch, (4)-(7) below do not apply, go to (8).

  4. Use the Pull listing to pull the cases.
    Recommendation - after a thorough search fails to locate the case folder, notate the response with LC and leave in the response batch for the TE to determine whether or not processing can continue

  5. To access and print the pull listing see IRM 4.19.2.10.23, Sequence Number/Notice Date Pull Listing (2) and (3).

  6. Associate the responses, verifying that the response is associated with the correct case file.

    Note:

    As the cases are pulled in CSN order, the responses should also be sequenced in CSN order to make association easier.

  7. To resequence the batch see IRM 4.19.2.5.5(3), Resequencing Response/Undeliverable Batches.

  8. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  9. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  10. Complete all work unit and batch labeling. Deliver the batch to the designated area.

  11. These batches are available for request and processing by the technical unit(s).

BT 45 - CP 2501 Unit Suspense

  1. Cases are moved to BT 45 when:

    1. A TE requires a technical determination from a manager or lead TE on a CP 2501 case. The TE transfers the case. The system updates the IPC to 3E and moves the case to Unit Suspense.

    2. A case requires a change due to a Taxpayer Advocate or Telephone Inquiry and is requested by a TE.

  2. The system creates a request charge out document which is used to pull the case.

  3. To transfer the case(s) back to the TE, see IRM 4.19.2.3.27, Transfers.

  4. The system moves the case to Unit Suspense.

  5. Send the case to the requesting TE.

    Reminder:

    The last three digits of Unit Suspense Batch numbers are the Unit Location Number. Location 950 indicates Universal Case action.

BT 46 - CP 2501 Response Release

  1. Cases in BT 42 or BT 45, are worked by the TEs and released in a designated area. As directed, get the cases from each unit and sort to process the BT 46.

  2. For instructions to build and process BT 46, see IRM 4.19.2.5.3.3, Unit Release Batch Building - BT 37, 46, 66 and 86.

BT 47 - CP 2501 Letter Suspense

  1. Cases requiring a letter after the CP 2501 are assigned IPC 3L or 3S. During the systemic disassembly process, the system moves these cases to BT 47.

  2. The cases assigned an IPC 3L or 3S are filed in CSN order and remain in the batch until a response is received, the letter is returned undeliverable or the suspense time frame expires.

BT 49 - Aged CP 2501 CP 2000 Preparation - General

  1. There are two types of cases built to BT 49.

    1. No Responses: These cases are systemically batched during WEEK END processing. These are cases that have met the allotted suspense time frame from BT 40 and BT 47.

      Note:

      Once the system has built the BT 49, they appear on the Batch Inventory Report in "AB" status. "RB" these batches.

    2. Undeliverables: These cases are manually built, the AUR System marks the Case History with the appropriate Undeliverable Action Code.

  2. When the Batch status is updated to "RB" the system:

    • Automatically updates the cases to PC 57, to generate and issue a CP 2000

    • Automatically assigns a CSN for BT 55

  3. As BT 49 is being manually built, the system identifies case conditions requiring TE review. Build cases with the following conditions to BT 84300-499:

    Note:

    Virtual cases do not have a case folder.

    1. New Transactions

    2. Net tax increase of zero or less

    3. Below tolerance for issuing a notice

    4. TC 520

    5. TC 540

    6. TC 780

    7. TC 971 with any of the following AC 501, 504, 505, 506, 522, or 525

    8. Letter 2626C associated with the case

    9. New Payer/Agent information

    10. $1 M or over tax increase

    11. Universal Case Action Needed

  4. Systemically built BT 49 require that the auto purge pull list (suspense batch 40 and 47) be printed and worked each week. For additional information, see IRM 4.19.2.10.7, Auto Purge Pull List.

    Note:

    The fallout conditions listed in (3) above do not appear on the auto purge pull listing and are systemically built to BT 84300-499. For more information see IRM 4.19.2.6.49, BT 84 - Cases With New Action.

  5. Cases identified as Manual interest, are built to BT 61.

  6. During the auto purge process cases identified with Disaster Zip codes are not aged (remain in suspense) until after the disaster end date.

  7. If a response is received after the SSN has been assigned to BT 49 and the batch status has not been updated to "RB" , the system allows the case to be batched into BT 41 and BT 44.

BT 49 - Aged CP 2501 CP 2000 Preparation - Undeliverables
  1. Undeliverable CP 2501s that could not be delivered to the taxpayer are returned to IRS by the Post Office. These undeliverable notices are used as the input document to build BT 49.

  2. When Undeliverables are being built, the system prompts for the Notice Indicators 1 (Primary), 2 (Secondary) and 3 or 4 (POA) which must be entered after the SSN. See IRM 4.19.2.4.3, Spousal Notices, for additional information. Undeliverables for Spousal and/or POA CP notices should not be assigned to a batch. If batch building by scanning the AUR bar code, the system identifies the Spousal and/or POA notice (indicator) and displays a message. If key entering the SSN, verify the Notice Indicator before entering the SSN - only Notice Indicator 1 should be entered. If the Notice Indicator is 2, 3 or 4, discard the undeliverable notice in accordance with local classified waste procedures. You may use the taxpayer(s) name and address on the notice to determine if the notice is a spousal or POA.

    If And Then
    There is only one name showing on the 1st name line The indicator is 1
    The 1st name line reflects two names The 2nd name line contains the secondary taxpayer's name The indicator is 2
    The 2nd name line does not match the 1st name line The indicator is 3 or 4
  3. To build an Undeliverable BT 49, locate the undeliverable CP 2501s:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 49 in the Batch Type. The system assigns the specific batch number - record it for later use.

    7. Scan the AUR bar code or enter each SSN.

      Caution:

      Any system prompts - ignore the message, treat as classified waste.

  4. To access and print the pull listing, see IRM 4.19.2.10.23(2) and (3), Sequence Number/Notice Date Pull Listing:

  5. Cases in BT 49 are pulled using the Pull listing, keep cases in strict pulled order. If the case (other than a virtual case) cannot be located, leave in the batch in order to continue AUR processing.

    Reminder:

    Virtual cases do not have a folder.

  6. To resequence the batch, see IRM 4.19.2.5.5 (3), Resequencing Response/Undeliverable Batches.

  7. Print the Undeliverable New Action listing. To access this listing:

    1. Select Undeliver from the menu. The Undeliverable New Action Listing opens in a Microsoft Internet Explorer Window.

    2. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

    3. Set the cases on the report aside with the report to be built to BT 84300-499.

  8. This listing can also be accessed by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select undeliver from the drop down menu.

    5. Enter the five digit batch number. The Undeliverable New Action Listing opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

    7. Set the cases on the report aside with the report to be built to BT 84300-499.

  9. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  10. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  11. Batch Type 49 cannot be updated to "RB" status until the cases identified in (7) above have been built to BT 84300-499.

  12. To update the batch to "RB" see IRM 4.19.2.7.3(2), Release Batch.

  13. Print the Suspense Summary Report. See IRM 4.19.2.10.28, Suspense Summary Report, for additional information.

  14. The AUR System updates the cases to PC 57, moves the cases to BT 55 and folders are generated.

    Note:

    Virtual cases do not receive a folder. Do not input "LC" on these cases.

  15. Complete batch labeling and log entries. Deliver the batch to the designated area.

BT 49 - Aged CP 2501 CP 2000 Preparation - No Responses
  1. Cases in BT 40 and BT 47 have a designated suspense time frame. The cases remaining in these major suspense batches when that suspense time frame has expired are "SYSTEMICALLY" built to BT 49 to generate a CP 2000.

  2. When No Response cases are being systemically batched the system checks for Fallout conditions. See IRM 4.19.2.6.23, BT 49 - Aged CP 2501 CP 2000 Preparation - General. After WEEK END processing print the Auto Purge Pull listing. See IRM 4.19.2.10.7, Auto Purge Pull Listing, for additional information.

  3. Use the Auto Purge Pull listing to pull the cases. Build into the designated target batch.

    Exception:

    The fallout conditions listed in IRM 4.19.2.6.23 (3), BT 49 - Aged CP 2501 CP 2000 Preparation - General, are systemically built to BT 84300-84499. See IRM 4.19.2.6.49, BT 84 - Cases With New Actions, for additional information.

    Note:

    Virtual cases do not have a physical folder.

  4. See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB"

  5. Print the Suspense Summary report. See IRM 4.19.2.10.28(2), Suspense Summary Report, for additional information.

  6. The AUR System updates the cases with PC 57, moves the cases to BT 55, assigns a CSN and folders are printed.

    Reminder:

    Virtual Cases do not receive a folder. Do not input "LC" on these cases.

BT 50 - CP 2000 Suspense Batch

  1. The system automatically moves cases requiring a CP 2000 Notice to BT 50 based on the assignment of PC 55 (not Amended PC 55s) during the systemic disassembly process.

  2. The cases are filed in CSN order and remain in suspense until a response is received, the notice is returned undeliverable, or the allotted time frame expires.

    Note:

    Cases with PC 55 requiring manual interest computation are suspended in BT 55.

BT 505XX - Auto-Generated Notice (AGN) CP 2000 Suspense Batch
  1. Auto-Generated Notice cases that clear all system checks and generate a CP 2000 are systemically assigned to BT 505XX for the normal suspense period.

  2. These cases are assigned a suspense CSN.

  3. These cases do not have charge-outs or labeled case folders generated.

BT 51 - CP 2000/Recomp Agreed Response

  1. Fully agreed CP 2000/Recomp notice response cases are built into BT 51. When BT 51 is updated to "RB" , the system automatically creates an assessment record for these cases.

    Note:

    The auto assessment listing does not generate for BT 51.

  2. An agreed CP 2000/Recomp response indicates agreement with the CP 2000 in its entirety and must meet at least one of the following conditions:

    Note:

    If the Disagreement Box on the CP 2000 Response Page of the CP 2000 Notice has been checked, the response is considered to be a disagreed. Failure to treat as such could result in an incorrect assessment which can lead to increased taxpayer burden and additional cost for the IRS.

    1. Be fully paid for tax and penalties with no taxpayer comments.

      Note:

      Receipt and Control/Deposit function may place a rocker under the CP 2000 amount due of the coding/deposit string that appears at the bottom of the CP 2000 Notice, or under the proposed amount due, which indicates full payment. If a specific dollar amount has been entered, it is an indication of partial payment. Check the dollar amount against the amount under "I agree with all changes" , if the amount matches consider as full payment. For additional information, see IRM 4.19.2.3.10, CP 2000 Coding/Deposit String.

    2. Contain a signature (under the Consent to Tax Increase statement) on an unaltered CP 2000 or Letter 2626C with no taxpayer comments/attachments. For jointly filed returns the response must have both taxpayers' signatures, unless there is an indication, including handwritten, one or both of the spouses is deceased, or there is an indication one spouse is deceased and the surviving spouse signs the agreement.

      Caution:

      For purposes of determining agreement, Form 8822, Change of Address, Form 13844, Application for Reduced User Fee For Installment Agreements, Form 2159, Payroll Deduction Agreement, or an attached voided personal check are not considered comments nor attachments.

    3. Be a signed Form 9465 or Form 433-D attached to a notice with no taxpayer comments. For jointly filed returns the form must contain both taxpayers' signatures, unless there is an indication one of the spouses is deceased. See (3) and (4) below for additional information on a faxed consent to tax increase. See IRM 4.19.2.4.6.2, Installment Agreements, for additional information.

  3. A faxed consent to assess additional tax (CP 2000, Letter 2626C, Form 9465 or Form 433-D attached to notice with no taxpayer comments) can be accepted. Build these responses into BT 51.

  4. While sorting or building responses that meet agreed criteria, remove all Form 9465 and Form 433-D (and attached voided personal check) and send to Collection. See IRM 4.19.2.4.6.2, Installment Agreements, for additional information.

  5. If a permanent change of address is indicated (on the Response page of the CP 2000, Form 8822, etc.), input the address change per IRM 4.19.2.3.2, Address Updates, before building BT 51.

  6. For instructions on building BT 51, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

  7. BT 51 may be built up to a locally determined date but no later than:

    Date For Tax Year
    January 3, 2020 2016
    January 4, 2019 2015
    January 5, 2018 2014

    After the dates above, cases should be batched into BT 52 or 53. The assessments are input via IDRS.

  8. As this batch is being built, the system identifies the conditions that do not allow the cases to be automatically assessed. Build the following cases to BT 52 or 53:

    Note:

    Notate the condition on the response.

    1. New Transactions.

    2. TC 520 (Bankruptcy) present.

    3. TC 604 (MFT 31 Mirroring) present.

    4. CP 2000 Data Incomplete.

    5. If more than Eight Credit Reference Codes are present.

  9. As this batch is being built, the system identifies the conditions that do not allow the cases to be automatically assessed.

    1. ARDI Cases - transfer the case to a locally designated UID.

    2. Disaster Zip and Manual Interest and Manual Interest cases - If the case contains a previous IPC MI and certain conditions exist, the following error message displays: " ERROR: MI CONDITION PRESENT, TRANSFER CASE TO DESIGNATED UID - SEE IRM 4.19.3." , follow local procedures to transfer the case.

  10. If a case file is assigned to an existing response batch, the system does not allow that SSN to be assigned to the batch being built. Access the Case History Screen to display the current batch assignment information. This information is used to associate the response to the case.

  11. If a case file is assigned to BT 49, 59, 67, and 84 the system does not allow that SSN to be assigned to the batch being built. Do not associate responses to these batches.

    1. Pull the case.

    2. Input IPC RF.

      Note:

      If unable to input IPC RF, follow local procedures to continue processing.

      Exception:

      If the case is assigned to BT 67, pull the case and transfer to the appropriate TE.

    3. Associate the response.

    4. Build to the BT 51. See IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

  12. If the system displays the message CASE IS CLOSED ON AUR - BUILD TO BT 81 RECONSIDERATION BATCH, the case has been closed with an AUR PC. Place the response in the designated area for closed cases, BT 81.

    1. Correspondence for closed cases for tax years 2007 and subsequent can be built into BT 81 or BT 83.

    2. Follow Campus directions to process agreed responses that do not build to BT 81 or BT 83. For additional information on BT 96, see IRM 4.19.2.6.65, BT 96 - Closure.

  13. As directed, get a built batch to pull/associate. Use the pull listing to pull the case(s), keeping them in strict pulled order.

    Note:

    If batch is virtual there are no physical cases in the AUR suspense file, (14) - (16) below do not apply, go to (17) below.

  14. To access and print the pull listing see IRM 4.19.2.10.23(2) and (3), Sequence Number/Notice Date Pull Listing:

  15. Associate the responses, verifying that the response is associated with the correct case file.

    1. Recommendation - after a thorough search fails to locate the case, leave the response in the batch to continue the case closure.

    2. Recommendation - after a thorough search fails to locate a missing agreed response, notate the case folder with "Agreed lost response" . Input IPC "RF" and follow Campus direction to expedite handling.

    Note:

    As the cases are pulled in CSN order, the responses should also be sequenced in CSN order to make association easier.

  16. To resequence the batch see IRM 4.19.2.5.5(3), Resequencing Response/Undeliverable Batches.

  17. To close a batch:

    1. Select Close, the batch status changes to "AB" .

    2. Acknowledge the system message.

  18. Once this is complete update the batch status to "RB" . See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB" :

    Note:

    The system updates the PCs and creates automatic assessments. The auto assessment listing does not generate for BT 51.

  19. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  20. Label the batch and place in the designated area for PAS sampling. After PAS has completed their review, send batch to the Files Operation.

BT 52 - CP 2000/Recomp Disagreed Response

  1. Disagreed taxpayer responses to CP 2000/Recomp cases are built to BT 52. The other option for batch assignment for disagreed cases is Priority BT 53 for responses 20 Days or older from the IRS received date. BT 52 is available for request and processing by the technical units.

    Note:

    See IRM 4.19.2.4.6.3, Identity Theft Claims, for additional information on cases involving identity theft.

  2. A Disagreed CP 2000 Notice Response does not meet the conditions in IRM 4.19.2.6.25, BT 51 - CP 2000/Recomp Agreed Response, and is identified by:

    1. Disagreement with at least some part of the notice.

    2. The CP 2000 is unsigned, or there are any taxpayer comments.

    3. A Form 9465 or Form is the only piece of correspondence received with or without taxpayer comments. See IRM 4.19.2.4.6.2 (2), Installment Agreements, for additional information.

      Caution:

      For purposes of determining agreement, Form 8822, Change of Address, Form 13844, Application for Reduced User Fee For Installment Agreements, Form 2159, Payroll Deduction Agreement, or an attached voided personal check are not considered comments nor attachments.

    Reminder:

    See IRM 4.19.2.4.6.2, Installment Agreements, when responses contain a Form 9465 or Form 433-D .

  3. For instructions on building BT 52, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71,72, and 74.

    Caution:

    Do not build multiple received dates into BT 52. These batches must contain responses with the same received date.

  4. As directed, get a built batch to pull/associate. Use the pull listing to pull the case(s), keeping them in strict pulled order.

    Note:

    If batch is virtual there are no physical cases in the AUR suspense file, (5) - (7) below do not apply, go to (8).

  5. To access and print the pull listing, see IRM 4.19.2.10.23(2) and (3), Sequence Number/Notice Date Pull Listing

  6. Associate the responses, verifying that the response is associated with the correct case file. As the cases are pulled in CSN order, the responses should also be sequenced in CSN order to make association easier.

    1. Recommendation - after a thorough search fails to locate the case, notate the response with "LC" and leave it in the response batch for the TE to determine whether or not processing can continue.

    2. Recommendation - after a thorough search fails to locate the response transfer to the designated TE.

  7. To resequence the batch see IRM 4.19.2.5.5, Resequencing Response/Undeliverable Batches.

  8. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  9. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  10. Complete batch labeling and batch logging. Deliver the batch to the designated area.

BT 53 - CP 2000/Recomp Priority Batch

  1. Disagreed CP 2000 or Amended CP 2000 responses that are 20 days old or older (from the IRS received date) are classified as Priority Responses.

    Reminder:

    See IRM 4.19.2.4.6.2, Installment Agreements, when priority responses contain a Form 9465 or Form 433-D.

  2. A CP 2000 Priority Response batch can have different IRS received dates. BT 53 may be built by SSN (one received date entered for each SSN/case), or by RECD DATE (one received date for all SSNs/cases). The batch ages on the system based on the oldest received date assigned to the batch.

  3. For instructions on building BT 53, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

  4. As directed, get a built batch to pull/associate. Use the pull listing to pull the case(s), keeping them in strict pulled order.

    Note:

    If batch is virtual there are no physical cases in the AUR suspense file, (5) - (7) below do not apply, go to (8)

    .

  5. To access and print the pull listing see IRM 4.19.2.10.23(2) and (3), Sequence Number/Notice Date Pull Listing.

  6. Associate the responses, verifying that the response is associated with the correct case file. As the cases are pulled in CSN order, the responses should also be sequenced in CSN order to make association easier.

    1. Recommendation - after a thorough search fails to locate the case, notate the response with "LC" and leave it in the response batch for the TE to determine whether or not processing can continue.

    2. Recommendation - after a thorough search fails to locate the response, transfer to the designated TE.

  7. To resequence the batch see IRM 4.19.2.5.5, Resequencing Response/Undeliverable Batches.

  8. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  9. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  10. Complete batch labeling and batch logging. Deliver the batch to the designated area.

BT 55 - Recomputed CP 2000 Suspense

  1. The system automatically moves the following to BT 55 during the systemic batch disassembly process:

    • CP 2000 (PC 55) requiring a manual interest calculation

    • Amended CP 2000 (PC 55A)

    • CP 2000 issued after a CP 2501 (PC 57)

    • Recomputed CP 2000 (PC 59)

  2. These cases are filed in CSN order and receive new folders. Cases remain in this batch until a response is received, the notice is returned as undeliverable, or the allotted time frame expires.

BT 58 - Late CP 2000 Response/Stat Not Generated

  1. When building responses into BT 71, 72, and 74, the system identifies cases where the Stat date has not passed. When this condition exists, use BT 58.

    Reminder:

    See IRM 4.19.2.4.6.2, Installment Agreements, when responses contain a Form 9465 or Form 433-D.

    Note:

    See IRM 4.19.2.4.6.3 , Identity Theft Claims, for additional information on cases involving identity theft.

  2. If the SSN is built to BT 58 on or before the second Friday prior to the Notice Mailout Date, the system:

    1. Adds the SSN to the Stop Notice List.

    2. Posts either a "C" or "D" for the corresponding notice on the Case History Screen.

      Note:

      The "C" indicates that the Stat Notice was generated and stopped through the use of the Stop Notice functionality. The "D" indicates that the Stat Notice was NOT generated and all history, except the PC 75, has been deleted. The "D" indicators need a PC 79 input.

  3. If the SSN IS NOT entered on or before the second Friday prior to the Notice Mailout Date, the case cannot be built into BT 58 because it cannot be added to the Stop Notice List.

    1. Hold the response until the notice date.

    2. After the Stat Notice Date has passed, build the response to BT 71, 72 or 74.

      Caution:

      If an identity theft case does not build to BT 58, pull the case (if paper), transfer and hand-walk to the AUR IDT liaison.

  4. For instructions on building BT 58, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

  5. As directed, get a built batch to pull/associate. Use the pull listing to pull the case(s), keeping the cases in strict pulled order.

    Note:

    If batch is virtual there are no physical cases in the AUR suspense file, (6) - (8) below do not apply, go to (9).

  6. To access and print the pull listing, see IRM 4.19.2.10.23(2) and (3), Sequence Number/Notice Date Pull Listing

  7. Associate the responses, verifying that the response is associated with the correct case file. As the cases are pulled in CSN order, the responses should also be sequenced in CSN order to make association easier.

    1. Recommendation - after a thorough search fails to locate the case, notate the response with "LC" and leave it in the response batch for the TE to determine whether or not processing can continue.

    2. Recommendation - after a thorough search fails to locate the response, transfer to the designated TE.

  8. To resequence the batch see IRM 4.19.2.5.5, Resequencing Response/Undeliverable Batches.

  9. Close the batch by taking the following action:

    1. Select Close, The system posts a PC 79 for the cases with a "C" indicator, and updates the batch status to "AB" .

    2. Acknowledge the system message.

  10. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  11. Complete batch labeling and batch logging. Deliver the batch to the designated area.

BT 59 - Aged CP 2000/Recomp Stat Preparation - General

  1. There are three types of cases built to BT 59.

    1. No Responses: These cases are systemically batched during weekend processing. These are cases that have met the allotted suspense time frame from BT 50, 55, and 60.

    2. Cases from disassembled batches assigned a PC 75 are manually built as no responses.

    3. True Undeliverables: These are manually built. The AUR System did not identify a new address and marked the case with an Undeliverable Indicator "T" .

      Note:

      Remail Cases, a new address is found, are marked with an Undeliverable Indicator "M" and are built to BT 38. Cases with new addresses and new actions are marked with an Undeliverable Indicator of "U" and built to BT 84500-799.

  2. When the Batch status is updated to "RB" the system automatically:

    • Updates the cases in BT 59 to PC 75 to generate and issue a Stat and

    • Assigns a CSN for BT 70

    • Generates a folder for paper cases

  3. As BT 59 is being manually built, the system identifies case conditions requiring TE review. Build cases as follows:

    Condition Build To
    New Transactions 84500 - 84748
    Net tax increase of zero or less 84500 - 84748
    New address for a case with a letter (IPC 6L or 6S and filing status 2 cases needing address research to ensure both taxpayers receive a copy of the Stat.) 84500 - 84748
    Below tolerance for issuing a notice 84500 - 84748
    Letter 2625C associated with the case 84500 - 84748
    New Payer/Agent information 84500 - 84748
    $1 M or over tax increase 84500 - 84748
    TC 540 84500 - 84748
    Universal Case Action Needed 84500 - 84748
    TC 780 84500 - 84748
    TC 520 84500 - 84748
    Name split on jointly filed return cases 84500 - 84748
    TC 971

    Note:

    The presence of the TC 971 ID Theft indicates the following action codes are present on the account.: 501, 504, 505, 506, 522 or 525 (identity theft indicators)

    84749 - 84799
  4. Systemically built BT 59 require that the auto purge pull list (suspense batch 50, 55 and 60) be printed and worked each week. For additional information, see IRM 4.19.2.10.7, Auto Purge Pull List.

    Note:

    The fallout conditions listed in (3) above do not appear on the auto purge pull listing and are systemically built to BT 84500-799. For more information see IRM 4.19.2.6.49, BT 84 - Cases With New Action.

  5. In addition, the following conditions have specific batching instructions:

    1. A new address is now available for cases with a CP 2000/Recomp PC 55, 57, or 59. Build the cases into BT 38.

      Exception:

      The fallout condition new address listed above is systemically built to BT 38.

    2. A Temporary Address is associated with the case. The system prompts to build to BT 84.

    3. A new address and manual interest - Build these cases into BT 61.

    4. Disaster Zip and Manual Interest - Build these cases into BT 61.

    Note:

    Cases with Disaster Zip codes are not identified in the purge process, however this condition may be identified on cases being released through the technical units (batches and unit release).

  6. If a response is received after the SSN has been assigned to BT 59 and the batch status has not been updated to "RB" , the system allows the case to be batched into BT 51, 52, or 53.

BT 59 - Aged CP 2000/Recomp Stat Preparation Undeliverables
  1. Undeliverable CP 2000/Recomps that could not be delivered to the taxpayer are returned to IRS by the Post Office. These undeliverable notices are used as the input document to build BT 59. When the case is entered into BT 59, the AUR system searches for a better address. When no better address is found the case is accepted to BT 59, the system marks the cases with an Undeliverable Indicator "T" (True Undeliverable) and AUR case processing continues with a systemically generated Stat.

    Note:

    The only sort for undeliverable CP 2000/Recomps is for tax year. The Post Office sends updated address information to IRS/IDRS each week, which is then downloaded to the AUR system, making a sort for Forwarding Orders Expired unnecessary.

  2. Undeliverable Spousal and/or POA Notices should not be assigned to BT 59. See IRM 4.19.2.3.28 (3), Undeliverables - General. If batch building by scanning the AUR bar code, the system identifies the Spousal and/or POA notice (indicator) and displays a message. If key entering the SSN, verify the Notice Indicator before entering the SSN - only Notice Indicator 1 should be entered. Discard the undeliverable notice in accordance with local classified waste procedures.

    Note:

    You may use the taxpayer(s) name and address on the notice to determine if the notice is a spousal or POA.

    If And Then
    There is only one name showing on the 1st name line The indicator is 1
    The 1st name line reflects two names The 2nd name line contains the secondary taxpayer's name The indicator is 2
    The 2nd name line does not match the 1st name line The indicator is 3 or 4
  3. To build an Undeliverable BT 59, locate the undeliverable CP 2000/Recomps:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 59 in the Batch Type.

    7. Enter an "Y" in the screen when prompted for Undeliverables.

    8. Scan the AUR bar code or enter each SSN.

      Caution:

      Any system prompts, other than those listed in IRM 4.19.2.6.30 (3) and (5), BT 59 - Aged CP 2000/Recomp Stat Preparation - General,- ignore the message treat as classified waste.

    9. The system alerts when a work unit is complete.

  4. When the maximum volume for the batch has been reached, there are no more undeliverables to be built to the batch or on the designated day, print the pull listing. To access and print the pull listing see IRM 4.19.2.10.23(2) and (3), Sequence Number/Notice Date Pull Listing

  5. Cases in BT 59 are pulled using the Pull listing, keep cases in strict pulled order.

    Reminder:

    Virtual cases do not have a physical case in the AUR suspense file.

  6. To resequence the batch, see IRM 4.19.2.5.5, Resequencing Response/Undeliverable Batches.

  7. Access and print the Undeliverable New Action listing, see IRM 4.19.2.10.30, Undeliverable New Action Listing.

  8. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  9. Print the Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  10. Use the Address update report to identify cases with new addresses that are in BT 59. To access the Update Address report, see IRM 4.19.2.10.2, Address Update Report.

  11. Batch Type 59 can not be updated to "RB" status until:

    1. The cases identified in (7) above have been built to BT 84500-799 AND

    2. The cases identified in (10) above have been built to BT 38.

  12. To update the batch to "RB" , see IRM 4.19.2.7.3 (2), Release Batch.

  13. Print the Suspense Summary report. See IRM 4.19.2.10.28(2), Suspense Summary Report, for additional information.

  14. The AUR System updates the cases with PC 75, moves the cases to BT 70 and folders are generated.

    Note:

    Virtual cases do not receive a folder. Do not input "LC" on these cases.

  15. Complete batch labeling and log entries. Deliver the batch to the designated area.

BT 59 - Aged CP 2000/Recomp Stat Preparation - No Response
  1. Cases in BT 50, 55 and 60 have a designated suspense time frame. The cases remaining in these suspense batches when the suspense time frame has expired are SYSTEMICALLY built to BT 59 to generate a Stat.

  2. To identify the cases that were systemically built to BT 59 during the weekend processing, access the "RB" report by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the drop down menu.

    5. Select Auto purge from the pull-right menu.

    6. Select Rb batches from the pull-right menu. The RB Auto Purge Batches Report opens in a Microsoft Internet Explorer Window.

    7. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. When No Response cases are being systemically batched the system checks for Fallout conditions. See IRM 4.19.2.6.30, BT 59 - Aged CP 2000/Recomp Stat Preparation - General and IRM 4.19.2.10.7, Auto Purge Pull List, for additional information. After WEEK END processing, print the Auto Purge Pull listing. Use the Auto-Purge Pull listing to pull the cases. Build into the designated target batch.

    Note:

    Virtual cases do not have a physical folder.

  4. Cases with new addresses are auto batched to BT 38. See IRM 4.19.2.6.13.2, BT 38 - No Response CP 2000/Recomps with a Better Address, for additional information.

  5. The fallout conditions listed in IRM 4.19.2.6.30 (3), BT 59 - Aged CP 2000/Recomp Stat Preparation - General, are systemically built to BT 84500-84799, see IRM 4.19.2.6.49(6), BT 84 - Cases With New Action, for additional information.

  6. Use the Address update report to identify cases with new addresses that are in BT 59. To access the Update Address see IRM 4.19.2.10.2 (3), Address Update Report.

  7. Update the batch to "RB" . See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB"

  8. Print the Suspense Summary report. See IRM 4.19.2.10.28(2), Suspense Summary Report, for additional information.

  9. The AUR System updates the cases with PC 75, moves the cases to BT 70 and folders are generated.

    Note:

    Virtual cases do not receive a folder. Do not input "LC" on these cases.

  10. Complete batch labeling and log entries. Deliver the batch to the designated area.

BT 59 - Aged CP 2000/Recomp Stat Preparation - PC 75 from Disassembly
  1. Cases from disassembled batches with a PC 75 are manually built to BT 59 using the no response batch building option. See IRM 4.19.2.10.14, Disassembled/Age Batch Report, for additional information.

  2. Use the Address update report to identify cases with new addresses that are in BT 59. Print the Update Address report by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select addressuPdate from the drop down menu.

    5. Enter the five digit batch number.

    6. Enter "S" for SSN or "E" for sequence number. The Address Update Report opens in a Microsoft Internet Explorer Window.

    7. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

    8. Pull the cases from the suspense file.

      Note:

      Virtual cases do not have a case to pull.

    9. Build these cases to BT 38.

      Exception:

      If the system prompts IPC 6L, build these to BT 84500 - 84748.

  3. Update the batch to "RB" . See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB"

  4. Print the Suspense Summary report. See IRM 4.19.2.10.28(2), Suspense Summary Report, for additional information.

  5. The AUR System updates the cases with PC 75, moves the cases to BT 70 and folders are generated.

    Note:

    Virtual cases do not receive a folder. Do not input "LC" on these cases.

  6. Complete batch labeling and log entries. Deliver the batch to the designated area.

BT 60 - CP 2000 Letter Suspense

  1. The system automatically moves cases requiring a letter to BT 60 based on the assignment of an IPC 6L to the case. This action takes place during the systemic disassembly process.

  2. The cases with an IPC assignment of 6L are filed by Letter Date/CSN order. Cases remain in this batch until a response is received, the letter is returned as undeliverable, or the allotted time frame expires.

BT 61 - Manual Interest/Rejects

  1. Cases with specific reject conditions and cases with a current IPC MI are built to BT 61. These batches are worked in the technical units, as a restricted interest computation is required. The interest computation date, determined by local management, is input by the TE when the batch is updated to "AU" status and is used for the manual interest computation.

    • As a rule, do not build rejects and cases assigned IPC MI to the same BT 61.

    • Build MI batches according to phase (i.e., CP 2501/ CP 2000, Stat). See (4) below.

  2. The AUR system generates a weekly Reject listing identifying rejected cases (the notice was not generated and the notice information is no longer available). Each week print the listing for each open tax year in AUR. For more information about the listing, see IRM 4.19.2.10.21, Reject Listing. For additional information about rejects, see IRM 4.19.2.4.4, CP 2000/CP 2000 Recomputation Notice Rejects.

  3. There are five reject conditions that are built into BT 61. The codes for these conditions are:

    • 1 - Restricted Interest

    • 4 - Invalid Interest (SCRS)

    • 5 - Not Found on TIF

    • 6 - Invalid Interest (AUR)

    • 7 - Declared Disaster (MI)

    Note:

    Reject Conditions 2 and 8 are built to BT 39. For additional information, see IRM 4.19.2.6.14, BT- 39 - Rejects.

  4. Cases the system has identified (rejected) with both a new address and a manual interest condition present, are batched into BT 61. The system marks the correspondence CP 2000/Recomp Notice with an Undeliverable Indicator "M" . The "M" displays in the Action Code Field on the Case History Screen.

  5. As directed, pull the cases on the Weekly Reject listing and take assigned actions to build the BT 61.

  6. To build BT 61:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 61 in the Batch Type.

    7. Prepare all work unit and batch sheets and/or make log entries.

    8. Scan the AUR bar code or enter the SSN of each case. Place entered cases face down to keep in strict order.

    9. The system alerts when a work unit is complete. Keep work units separate and in strict order.

    10. Acknowledge the message by pressing >Enter<.

  7. When the maximum volume for the batch has been reached, there are no more cases to be built to the batch or as directed, close the batch. Close the batch by taking the following action:

    1. Select Close, batch status updates to "AB" .

    2. Acknowledge the system message.

  8. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  9. Complete the batch sheets and deliver to the designated area for the technical units to work.

  10. When updating the batch status from "BF" to "RB" , the system checks the interest computation date assigned to the batch by the technical manager. If the date to generate CP 2000/Recomp Notices for the notice date selected by the TE has passed, the system displays a message. Update the batch status to "AB" and send the batch back to the tax examining unit.

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Enter "AB" in the NEW STATUS field and press >Enter<.

    7. Press >F4< to commit.

  11. The system only allows BT 61 to be updated to "RB" status according to the week ending date selected by a technical unit.

  12. During systemic batch disassembly of BT 61, cases assigned PC 55, 57, or 59 are moved into Suspense BT 55. Cases assigned a PC 95 are refiled in BT 70.

BT 62 - CP 2000 Unit Research Suspense

  1. Unit Research Suspense cases are automatically assigned by the system to BT 62. The system moves the cases to the appropriate Unit Suspense Batch based on IPC 6A and the UID of the TE.

  2. The research the TE requests is ordered daily by the system.

  3. When the requested research is received, send the information to the appropriate unit. The location of the unit is shown in the Remarks Field on the Research Document.

  4. Local management determines whether these cases are to be located in the individual tax examining units or in the clerical area.

BT 63 - CP 2000 Miscellaneous Referral

  1. This batch consists of CP 2000 Response Cases which require technical assistance before case processing can continue. These cases are usually identified when disassembling other batches.

  2. BT 63 consists of cases with a current IPC 6D.

  3. To build IPC 6D cases into BT 63, see IRM 4.19.2.5.3.4, Miscellaneous Referral Batch Building - BT 35, 43, 63, and 73.

  4. Complete batch labeling and batch logging. Deliver the batch to the designated area.

BT 65 - CP 2000 Unit Suspense

  1. Cases are moved to BT 65 when:

    1. A TE requires a technical determination on a CP 2000 case and refers the case to the manager or work leader for consideration. The TE transfers the case. The system updates the IPC to 6E and moves the case to BT 65.

    2. A case requires a change due to a Taxpayer Advocate or Telephone inquiry, and is requested by a TE.

  2. The system creates a charge-out document which the clerical function prints and uses to pull the case from files.

    Note:

    Virtual cases do not have a physical case file.

  3. To transfer the case back to the TE, see IRM 4.19.2.3.27, Transfers.

  4. The system moves the case to the appropriate Unit Suspense.

  5. Send the case to the requesting TE.

    Reminder:

    The last three digits of Unit Suspense Batch numbers are the Unit Location Number. Location 950 indicates Universal case action.

BT 66 - CP 2000 Response Release

  1. Cases assigned to BT 62 or 65 are worked by the TEs and released in a designated area.

  2. To build BT 66, see IRM 4.19.2.5.3.3, Unit Release Batch Building - BT 37, 46, 66 and 86.

BT 67 - Partial Agreed

  1. This batch type consists of partially agreed cases where the TE has input an IPC RN.

    1. When BT 67 is updated to "AB" status, the IPC RN is converted and posts to IDRS as PC 59.

    2. When BT 67 is updated to "RB" status, the AUR system updates PC 59 to PC 67 and creates automatic assessment records.

    Caution:

    Do not associate responses to BT 67. Cases should be pulled and transferred to a TE to be worked.

  2. BT 67 is built using the case files set aside during the disassembly of worked batches.

  3. As BT 67 is being built, the system identifies "Disaster Zip and Manual Interest" . Build the case(s) into Manual Interest BT 61. For additional information, see IRM 4.19.2.6.32, BT 61 - Manual Interest/Rejects.

  4. To build BT 67 see IRM 4.19.2.5.3.5, Batch Building - BT 67 and 87.

  5. Label the batch and place in the designated area for PAS sampling. After PAS has completed their review, send batch to the Files Operation.

BT 68 - Manual Stat PREP - General

  1. BT 68 contains cases that require a manual Stat to be created. Undeliverable Stat notices with a new address on the system and cases the TE has identified as requiring a manual Stat (PC 77) are set aside and built into BT 68.

    1. Undeliverable Stat Notices for BT 68 are usually fallout from targeted BT 85.

      Note:

      Undeliverable Spousal (Indicator 2) and/or POA (Indicator 3 or 4) Notices cannot be assigned to a batch and MUST be associated with the case.

    2. PC 77 cases are identified and set aside during normal batch disassembly.

  2. If a response is received after the SSN has been assigned to BT 68, and the batch status has not been updated to "RB" , pull the case and assign it to the appropriate Response BT 51, 52, or 53.

  3. If a case file has been closed on AUR:

    Caution:

    Never build an undeliverable CP or notice to BT 81.

    1. Access the Case History Screen to display the Closing PC information for the case.

    2. Build to BT 81 or BT 83 as appropriate, see IRM 4.19.2.6.47, BT 81 - Reconsiderations and BT 83 Employee Reconsiderations and IRM 4.19.2.6.65, BT 96 - Closure.

BT 68 - PC 77
  1. As directed, get the PC 77 cases designated for BT 68 and ensure:

    1. The CP 2000 or 1151C is present.

    2. If not present, make a note for the TE who assigned PC 77 and transfer the case to that UID.

  2. To build BT 68:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 68 in the Batch Type.

    7. When the system prompts for Undeliverables, input "N" and press >Enter<.

    8. Scan the AUR bar code or input the SSN for each case.

    9. The system alerts when a work unit is complete. Keep work units separate and in strict order.

  3. When the maximum volume for the batch has been reached, there are no more cases to be built to the batch or on the designated day, take the following actions to close the batch:

    1. Select Close, batch status updates to "AB" .

    2. Acknowledge the system message.

  4. Update the batch to "RB" . See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB"

  5. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  6. Print the Suspense Summary report. See IRM 4.19.2.10.28 (2), Suspense Summary Report, for additional information.

  7. Deliver the listings and batch to the designated person or area.

  8. Manual Stats require reprints of the most current CP 2000 or a copy of the 1151C.

  9. Cases with "Temp Add" on the folder must have a Stat issued to the temporary address and to the address displayed on the manual Stat.

BT 68 - Undeliverables
  1. All Undeliverable Stat Notices are checked by the system for a new address when building to BT 85. Fallouts from BT 85 with a PC 77 are built to BT 68.

  2. The envelope for the original Stat and the original Notice should be securely stapled to the taxpayer return. The envelope and the Stat are evidence that the service complied with the law and mailed the Notice by Certified or Registered Mail to the taxpayer's last known address.

    Exception:

    Beginning with TY 2013 Stats that were refused or unclaimed will be systemically marked with an undeliverable indicator "X" . Dispose of Stat as classified waste.

  3. To build BT 68 - Undeliverables:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 68 in the Batch Type.

    7. When the system prompts for Undeliverables, input "Y" and press >Enter<.

    8. Scan the AUR bar code or input the SSN for each case.

    9. The system alerts when a work unit is complete. Keep work units separate and in strict order.

  4. Once the maximum volume has been reached, or the volume of BT 68 is at the point where the user does not want to add additional SSNs, access and print the pull listing, see IRM 4.19.2.10.23(2) and (3), Sequence Number/Notice Date Pull Listing.

  5. Update the batch to "RB" . See IRM 4.19.2.7.3(2), Release Batch, for information on how to update the batch status to "RB" .

  6. Print the Suspense Summary report. See IRM 4.19.2.10.28 (2), Suspense Summary Report, for additional information.

  7. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  8. The system updates the cases with PC 77 and moves the cases to BT 70.

  9. Complete all batch labeling and take the completed batch to the designated area.

BT 70 - Statutory Notice Suspense

  1. The system automatically moves cases assigned a PC/IPC 75, 77, 95, 8L, 8S, or 8M into BT 70.

  2. When the batch status is updated to "RB" for BT 59, BT 85, and BT 93, the system moves the cases to BT 70.

  3. The cases are filed by Stat Date/CSN order. The cases remain in the suspense batch until a response is received, the Stat is returned as undeliverable, or the suspense time frame expires.

  4. The suspense time frames for BT 70 are:

    • ≡ ≡ ≡ ≡ ≡ for domestic addresses

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ for foreign addresses

BT 71 - Statutory Notice Agreed Responses

  1. All Stat responses are considered HIGH PRIORITY work, as the taxpayer has limited time to file a petition with U.S. Tax Court.

  2. Fully agreed Stat responses are built into BT 71. The current PC/IPC must be 75, 95, or 8L. When BT 71 is updated to batch status "RB" , the system automatically creates an assessment record for these cases.

    Note:

    If the "I don't agree with some or all of the changes" box on the response page has been checked, consider the response a disagreed response. Failure to do so could result in an incorrect assessment, which creates additional cost for the IRS and causes an unnecessary burden for the taxpayer.

  3. An agreed Stat response indicates agreement by meeting one of the following conditions:

    Caution:

    For purposes of determining agreement, Form 8822, Address Change, Form 13844, Application for Reduced User Fee For Installment Agreements, Form 2159, Payroll Deduction Agreement, or an attached voided personal check are not considered comments nor attachments.

    1. An unaltered CP 2000 (attached or not attached to a Stat) or Letter 2626C that contains a signature (under the Consent to Tax Increase statement on the Notice) that has no taxpayer comments. For jointly filed returns the response must have both taxpayers' signatures unless there is an indication, one or both of the spouses is deceased, or. there is an indication one spouse is deceased and the surviving spouse signs the agreement.

    2. A signature (under the Consent to Tax Increase jurat) on an unaltered Statutory Notice of Deficiency, Form 5564 that has no taxpayer comments. For jointly filed returns the response must have both taxpayers' signatures, unless there is an indication, including handwritten, one or both of the spouses is deceased. See (3) and (4) below for additional information on a faxed consent to tax increase.

      Caution:

      For jointly filed returns, both taxpayers must sign the same Stat Notice for the response to be considered agreed. If the taxpayers sign their individual Stat Notice, consider the response to be disagreed.

      Note:

      Notation of an IRS mailing address on a Statutory Notice of Deficiency, Form 5564, is not considered a comment for the purposes of determining agreement.

    3. A signed Form 9465 or Form attached to a notice with no taxpayer comments. For jointly filed returns the form must contain both taxpayers' signatures, unless there is an indication, including handwritten, one or both of the spouses is deceased. See IRM 4.19.2.4.6.2, Installment Agreements, for further information.

  4. A faxed consent to assess additional tax (CP 2000, Letter 2626C, Form 5564 (Stat Notice), Form 9465 or Form 433-D attached to notice with no taxpayer comments) can be accepted. Build these responses into BT 71.

  5. Full payment received after a Notice of Deficiency was issued, without the necessary signature(s), cannot be considered an agreement with the tax increase. Build these responses to the appropriate disagreed response batch type.

  6. While sorting or building responses that meet agreed criteria, remove all Form 9465 and Form 433-D (and attached voided personal check) and send to Collection. See IRM 4.19.2.4.6.2, Installment Agreements, for additional information.

    Note:

    If a Form 2159 is attached, forward directly to the Collections Operation.

  7. If a permanent change of address is indicated, input the address change per IRM 4.19.2.3.2, Address Updates, before building to BT 71.

  8. For instructions to build BT 71, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

    Note:

    There are other batch assignment options for agreed Stat responses. Agreed Stat responses with an IRS received date of 10 days or older could be built to BT 74. It is recommended that BT 71 be used for agreed responses so that automatic assessments can be made.

  9. BT 71 may be built up to a locally determined date but no later than:

    Date For Tax Year
    May 1, 2020 2016
    May 3, 2019 2015
    May 4, 2018 2014

    After the dates above, cases should be batched into BT 74. The assessments are input via IDRS.

  10. As BT 71 is being built, the system identifies certain case conditions that won't allow automatic assessment processing. These cases must be worked by the TEs. Build cases with the following identified conditions into BT 74.

    1. New Transactions

    2. Transaction Code 520

    3. Transaction Code 604

    4. Partial Assessment on a case

    5. CP 2000 data is incomplete

    6. More than Eight Credit Reference Codes

  11. ARDI Cases - transfer the case to a locally designated UID.

  12. If the case file is assigned to an existing batch, the system won't allow the SSN to be assigned to the batch being built. Access the Case History Screen to display the current batch assignment information. This information is used to associate the response to the appropriate batch.

  13. If a case file is assigned to BT 79, 84, and 87 the system does not allow that SSN to be assigned to the batch being built. Do not associate responses to these batches.

    1. Pull the case.

    2. Input IPC RF.

      Note:

      If unable to input IPC RF, follow local procedures to continue processing.

      Exception:

      If the case is assigned to BT 87, pull the case and transfer to the appropriate TE.

    3. Associate the response.

    4. Build to the BT 71. See IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

  14. Disaster ZIP and Manual Interest and Manual Interest cases - If the case contains a previous IPC MI and certain conditions exist, the following error message displays: ERROR: MI CONDITION PRESENT, TRANSFER CASE TO DESIGNATED UID - SEE IRM 4.19.3., follow local procedures to transfer the case.

  15. If the system displays the message CASE IS CLOSED ON AUR - BUILD TO BT 81 RECONSIDERATION BATCH, the case has been closed with an AUR PC. Place the response in the designated area for closed cases, BT 81.

    1. Correspondence for closed cases for tax years 2007 and subsequent can be built into BT 81.

    2. Follow Campus directions to process agreed responses that do not build to BT 81. For additional information, see IRM 4.19.2.6.65, BT 96 - Closure.

  16. As directed, get a built batch to pull/associate. Use the pull listing to pull the case(s), keeping them in strict pulled order.

    Note:

    If the batch is virtual (17) - (19) below do not apply, go to (20).

  17. To access and print the pull listing see IRM 4.19.2.10.23 (2) and (3), Sequence Number/Notice Date Pull Listing

  18. Associate the responses, verifying that the response is associated with the correct case file. As the cases are pulled in CSN order, the responses should also be sequenced in CSN order to make association easier.

    1. Recommendation - after a thorough search fails to locate the case, leave the response in the BT 71 to continue the case closure.

    2. Recommendation - after a thorough search fails to locate a missing agreed response, notate on the case folder "Agreed lost response" . Input IPC "RF" and follow Campus direction to expedite handling.

  19. To resequence the batch, see IRM 4.19.2.5.5, Resequencing Response/Undeliverable Batches.

  20. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  21. Once this is complete, update the batch status to "RB" . See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB" .

    Note:

    The system updates the PCs and creates automatic assessments. The auto assessment listing does not generate for BT 71.

  22. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  23. Label the batch and place in the designated area for PAS sampling. After PAS has completed their review, send batch to the Files Operation.

BT 72 - Statutory Notice Identity Theft Response

  1. All Stat responses are considered HIGH PRIORITY work, as the taxpayer has limited time to file a petition with Tax Court.

  2. When an identity theft response is received for a Stat, the SSN is assigned to BT 72. Provide the AUR Coordinator with the batch number.

    Exception:

    Responses containing either Form 14039, Affidavit of Identity Theft or a police report should not be built. Transfer and hand-walk the case to the AUR IDT liaison.

    Note:

    See IRM 4.19.2.4.6.3 , Identity Theft Claims, for additional information on identifying cases to be built to BT 72.

  3. For instructions on building BT 72, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

  4. As directed, get a built batch to pull/associate. Use the pull listing to pull the case(s), keeping them in strict pulled order.

    Note:

    If virtual batch, (5) - (7) below do not apply, go to (8).

  5. To access and print the pull listing, see IRM 4.19.2.10.23 (2) and (3), Sequence Number/Notice Date Pull Listing.

  6. Associate the responses, verifying that the response is associated with the correct case file. As the cases are pulled in CSN order, the responses should also be sequenced in CSN order to make association easier.

    1. Recommendation - after a thorough search fails to locate a paper case, notate the response with "LC" and leave it in the response batch for the TE to determine whether or not processing can continue.

    2. Recommendation - after a thorough search fails to locate the response, transfer to the designated TE.

  7. To resequence the batch see IRM 4.19.2.5.5, Resequencing Response/Undeliverable Batches.

  8. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  9. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  10. Complete batch labeling and batch logging. Provide the AUR Coordinator with the batch number..

BT 73 - Stat Notice Miscellaneous Referral

  1. This batch consists of Stat response cases which require technical assistance before case processing can continue. These cases are usually identified when disassembling other batches.

  2. BT 73 consists of cases with a current IPC 8D.

  3. To build IPC 8D cases into BT 73, see IRM 4.19.2.5.3.4, Miscellaneous Referral Batch Building - BT 35, 43, 63, and 73.

  4. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  5. Complete batch labeling and logging. Deliver to the designated area for the technical units to work.

  6. BT 73 is worked in the designated technical unit(s).

BT 74 - Stat Notice Response

  1. All Stat responses are considered HIGH PRIORITY work, as the taxpayer has limited time to file a petition with Tax Court.

  2. It is recommended that Stat Notice agreed responses be built to BT 71, regardless of age for automatic assessment. Cases with conditions which cannot be automatically assessed are built to BT 74.

    Reminder:

    See IRM 4.19.2.4.6.2, Installment Agreements, when Stat notice responses contain Form 9465 or Form 433-D .

  3. BT 74 can have different IRS received dates. BT 74 may be built by SSN (received date entered for each case) or by using the RECD DATE option on the system (only one received date which applies to all SSNs). The system ages the batch based on the oldest received date assigned to the batch.

  4. For instructions on building BT 74, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

  5. As directed, get a built batch to pull/associate. Use the pull listing to pull the case(s), keeping them in strict pulled order.

    Note:

    If virtual batch (6) - (8) below do not apply, go to (9).

  6. To access and print the pull listing see IRM 4.19.2.10.23 (2) and (3), Sequence Number/Notice Date Pull Listing.

  7. Associate the responses, verifying that the response is associated with the correct case file. As the cases are pulled in CSN order, the responses should also be sequenced in CSN order to make association easier.

    1. Recommendation - after a thorough search fails to locate a paper case, notate the response with "LC" and leave it in the response BT 74 for the TE to determine whether or not processing can continue.

    2. Recommendation - after a thorough search fails to locate the response, transfer to the designated TE.

  8. To resequence the batch see IRM 4.19.2.5.5, Resequencing Response/Undeliverable Batches.

  9. Close the batch by taking the following action:

    1. Select Close, batch status update to "AB" .

    2. Acknowledge the message.

  10. Print the Batch listing. See IRM 4.19.2.10.8(4) and (5), Batch Listings, for information on how to access and print batch listings.

  11. Complete batch labeling and batch logging. Deliver the batch to the designated area.

BT 75 - Stat Unit Suspense

  1. Stat cases that need special handling are assigned to BT 75. Cases are moved to BT 75 when:

    1. A TE requires a technical determination from a manager or a work leader on a Stat case. The TE refers the case to the manager or work leader for assistance by transferring the case. The system updates the case with an IPC 8E and moves the case to BT 75.

    2. A case requires a change due to a Taxpayer Advocate or Telephone inquiry and is requested by a TE.

  2. The system creates a request charge out document which clerical function prints and uses to pull the case(s) from files.

  3. Transfer the case(s) back to the TE, see IRM 4.19.2.3.27, Transfers, for information on transferring cases.

  4. The system moves the case(s) to BT 75.

  5. Send the case(s) to the requesting TE.

    Note:

    The last three digits of Unit Suspense Batch numbers are the Unit Location Number.

BT 77 - Stat Notice Unit Research Suspense

  1. The system automatically moves cases assigned IPC 8A to the appropriate Unit Research Suspense based on the UID of the TE who input IPC 8A. BT 77 is the suspense file used while the TE waits for the additional research ordered to continue working the case.

  2. The research that the TE requests is ordered daily by the system.

  3. When the requested research is received, send the information to the unit shown in the Remarks Field of the Research Document. The TE works and releases these cases.

    Note:

    Local management determines whether these cases are stored in the individual tax examining units or in the clerical area.

BT 79 - Stat Notice Defaults

  1. When the suspense time frame for BT 70 has expired, the cases are SYSTEMICALLY built to BT 79. When BT 79 is updated to "RB" status, the system updates all cases to PC 90, and creates automatic assessment records.

  2. BT 79 may be built up to a locally determined date but no later than:

    Date For Tax Year
    May 1, 2020 2016
    May 3, 2019 2015
    May 4, 2018 2014

    After the dates above, cases should be batched into BT 74 or transferred to a designated TE. The assessments need to be input via IDRS after the dates shown above.

  3. If a response is received after the SSN has been assigned to BT 79 and the batch status has not been updated to "RB" , the system allows the case to be batched to Response BT 71, 72, or 74.

    Exception:

    BT 72 is reserved for Stat identity theft responses.

  4. As BT 79 is being built, the system identifies case conditions requiring TE review. When No Response cases are being systemically batched the system checks for Fallout conditions. See (5) below for additional information on fallout conditions. After WEEK END processing print the Auto-Purge Pull listing.

  5. Use the Auto-Purge Pull listing to pull the paper cases. Build into the designated target batch.

    Note:

    The fallout conditions listed in (6) below are systemically built to BT 84800-84999.

  6. Build cases with the following conditions to BT 84800-999:

    Condition Build To
    New Transactions
    TC 520 84800 - 84848
    TC 540 84800 - 84848
    TC 780 84800 - 84848
    TC 604 84800 - 84848
    PC 77 or an IPC 8M 84800 - 84848
    Partial Assessment 84800 - 84848
    New Payer/Agent information 84800 - 84848
    CP 2000 data is incomplete 84800 - 84848
    Letter 2625C 84800 - 84848
    IPC 8L with a PC 77 84800 - 84848
    Temporary Address 84800 - 84848
    Universal View Case Action Needed 84800 - 84848
    Eight Credit Reference Codes Follow Campus direction to build to BT 84 or transfer the cases. For additional information about the report, see IRM 4.19.2.10.17, Over Eight Reference Codes Report
    TC 971 with any of the following AC 501, 504, 505, 506, 522, or 525 84849 - 84899
  7. Cases identified as ARDI are transferred to the locally designated UID for special handling.

  8. Cases with the following message are transferred to the locally designated UID for special handling, "ERROR: MI CONDITION PRESENT, TRANSFER CASE TO DESIGNATED UID - SEE IRM 4.19.3."

  9. Cases with a flag indicating "I/A" , require additional processing prior to updating BT 79 to RB status. See IRM 4.19.2.4.6.2(1), Installment Agreements, for additional information.

  10. After all fallout conditions have been built/transferred, take the following actions:

    1. Pull the remaining cases (which should be the BT 79s) from the shelf. Keep in strict CSN order.

    2. Verify the cases against the Batch listing or pull listing to ensure every case listed is accounted for and any extra cases are addressed.

    3. Update the batch status to "RB" .

  11. Once the batch is in "RB" status, label the batch and place in the designated area for PAS sampling. After PAS has completed their review, send batch to the Files Operation with the appropriate listing.

    Note:

    Keep in strict CSN order.

BT 81 - Reconsiderations and BT 83 Employee Reconsiderations TY 2005 - TY 2011

  1. Correspondence for closed cases from BT 9600X for tax years 2007 to 2011 can be built to BT 81. BT 81 is used to control, monitor and track correspondence for closed cases received in AUR for reconsideration of the assessment.

  2. BT 81 is worked in the technical units. Tax examiners assign IPCs 9X to record actions taken on these cases.

  3. Report time spent to sort (first read, copies of CP, rerouting correspondence, etc.) and build closed correspondence to the appropriate OFP (program code) code(s).

  4. Cases with an indication of identity theft must be handled in accordance with IRM 4.19.2.4.6.3, Identity Theft Claims.

  5. To build BT 81, see IRM 4.19.2.5.3.2.1, RECON Response Batch Building - BT 81 - TY 2011 and Prior.

  6. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" . DO NOT RESEQUENCE BT 81.

    2. Acknowledge the system message.

  7. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  8. Complete batch labeling and log entries. Deliver to the designated area.

BT 81001 - 81499 - Reconsiderations - TY 2012 and Subsequent
  1. Correspondence for closed cases from BT 9600X for tax years 2012 and subsequent can be built to BT 81001-81499. BT 81 is used to control, monitor and track correspondence for closed cases received in AUR for reconsideration of the assessment.

  2. BT 81 is worked in the technical units. Tax examiners assign IPCs 9X to record actions taken on these cases.

    Note:

    Report time spent to sort (first read, copies of CP, rerouting correspondence, etc.) and build closed correspondence to the appropriate OFP (program code) code(s).

  3. To build BT 81, see IRM 4.19.2.5.3.2.2, RECON Response Batch Building - BT 81 and BT 83 - TY 2012 and Subsequent.

  4. Close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  5. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  6. Complete batch labeling and log entries. Deliver to the designated area.

BT 81500-81999 - Reserved
  1. BT 81500-81999 were set to reserved in 2015. Do not build cases to these batch types.

BT 82 - Reconsideration Suspense - TY 2005 and Subsequent

  1. RECON cases that the TE determines needs additional action are systemically moved to suspense BT 82 at assignment of IPC 9B, 9E and 9L.

  2. When the requested research or a taxpayer response is received, send the information to the appropriate unit. The location of the unit is shown in the Remarks Field on the Research Document.

  3. Local management determines whether BT 82 is located in the individual tax examining units or in the clerical area.

BT 84 - Cases With New Action

  1. The system identifies cases with "New Actions" that have taken place since the batches and cases were released by the tax examining units.

  2. If a response is received after the SSN has been assigned to BT 84 and the batch status has not been updated to "RB" , the system allows the case to be batched to the appropriate response batch.

    Caution:

    Do not associate responses to BT 84. Cases should be pulled and built to the appropriate response batch.

  3. Cases with "New Actions" are built into BT 84 as follows:

    • 84001-299 Screening Cases with New Actions

    • 84300 - 448 CP 2501 Cases with New Actions

    • 84449 - 499 CP 2501 Identity Theft Cases with New Actions

    • 84500 - 748 CP 2000 Cases with New Actions

    • 84749 - 799 CP 2000 Identity Theft Cases with New Actions

    • 84800 - 948 Stat Notice Cases with New Actions

    • 84949 - 999 Stat Notice Identity Theft Cases with New Actions

  4. As directed, get the cases targeted for BT 84 building. To build BT 84:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 84 in the Batch Type.

    7. When the New Actions window displays, select the specific segment.

    8. Scan the AUR bar code or enter the SSN of each case. Place cases face down to keep in strict order.

    9. The system alerts when a work unit is complete, label the work units. Keep work units separate and in strict order.

  5. When the maximum volume for the batch has been reached or there are no more cases to be built to the batch or on the designated day, close the batch by taking the following action:

    1. Select Close, the batch status updates to "AB" . DO NOT RESEQUENCE the batch.

    2. Acknowledge the system message.

  6. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  7. Place the listing with the batch.

  8. New Actions from the systemic building of BT 49, 59, and 79 are systemically built to BT 84.

  9. To identify the cases that were systemically built to BT 84 during the weekend processing, access the "RB" report see IRM 4.19.2.10.7.2, Rb Auto Purge Batches.

  10. To access and print the pull listing, see IRM 4.19.2.10.23 (2) and (3), Sequence Number/Notice Date Pull Listing.

  11. Pull paper (non-virtual) cases in the order they are on the pull list.

  12. Select Close to close the batch.

  13. Print the Batch listing. See IRM 4.19.2.10.9 (4) and (5), Batch Listings, for information on how to access and print batch listings.

  14. This batch is available for the technical units to work.

  15. Complete batch labeling and batch logging. Deliver the batch to the designated area.

BT 85 - Remail Statutory Notice

  1. All undelivered Stat notices are considered HIGH PRIORITY work.

    • Issuance of the Stat to the most recent address of record protects the assessment statute.

    • Timely handling eliminates IDRS research for refile DLNs to associate the undeliverable with the case file for cases defaulted before handling.

  2. Stat Notices returned by the Post Office as undeliverable are targeted to BT 85. To be accepted in BT 85, the case must have a PC 75 and a system identified new address present since the Stat was mailed to the taxpayer. When BT 85 is "RB" 'd, the AUR system automatically generates a request for a new Stat to the new address.

    Note:

    Build undeliverable Stats with PC 77 to BT 68.

  3. When the cases are entered to BT 85, the system marks each case with the appropriate Undeliverable Indicator. The Undeliverable Indicators are:

    1. "T" : True Undeliverable, no new address present. The "T" indicator displays in the Action Code field on the Case History Screen.

    2. "M" : Remail Stat Notice, a new address has been identified.

    Note:

    When the Undeliverable Indicator is assigned the system also removes the "V" , (virtual) indicator to identify that the case is now a paper case.

  4. Undeliverable Spousal and/or POA Notices should not be assigned to BT 85. If batch building by scanning the AUR bar code, the system identifies the Spousal and/or POA notice (indicator) and displays a message. If key entering the SSN, verify the Notice Indicator before entering the SSN - only Notice Indicator 1 should be entered. If the Notice Indicator is 2, 3 or 4, see (5) below.

    Note:

    You may use the taxpayer(s) name and address on the notice to determine if the notice is a spousal or POA.

    If And Then
    There is only one name showing on the 1st name line The indicator is 1
    The 1st name line reflects two names The 2nd name line contains the secondary taxpayer's name The indicator is 2
    The 2nd name line does not match the 1st name line The indicator is 3 or 4
  5. All undeliverable Stat Notices and the returned (undeliverable) envelope must be associated with the case file. The envelope is evidence that the IRS complied with the law and mailed the notice by certified or registered mail to the taxpayer's last known address. This requirement applies to:

    • True undeliverables

    • Remail Stat Notices

    • Undeliverable Spousal and POA notices

    • Undeliverable Stat Notices for cases that have been closed. Research IDRS for the controlling DLN and prepare a Form 9856, Attachment Alert for Document Retention

    Exception:

    Stats that were refused or unclaimed will be systemically marked with an undeliverable indicator "X" . Dispose of the Stat as classified waste. See IRM 4.19.2.3.28.3 (2), Undeliverable Stat Notices.

    Note:

    Virtual cases do not have a case file to associate the undeliverable.

  6. As Batch 85 is being built, the system identifies "Disaster ZIP and Expiration Date" . Batch into Disaster BT 93800-999.

  7. To build BT 85:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 85 in the Batch Type.

    7. Scan the AUR bar code or enter the SSN of each undeliverable Stat notice.

    8. Set aside the undeliverable Stats that do not build to BT 85.

    9. When the batch is full, or when there are no more undeliverable Stat notices to build or on the designated day, press >F4< to commit.

  8. To access and print the pull listing see IRM 4.19.2.10.23 (2) and (3), Sequence Number/Notice Date Pull Listing.

  9. Associate the undeliverable Stat Notice with the case.

  10. To finish BT 85 for Undeliverables take the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Add, the batch building screen appears.

    6. Enter the five digit batch number.

    7. Select Reseq.

    8. Select Close, the batch status updates to "AB" .

    9. Acknowledge the system message.

  11. Update the batch to "RB" . See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB" .

  12. Print the Suspense Summary report. See IRM 4.19.2.10.28 (2), Suspense Summary Report, for additional information.

  13. Label and place in the appropriate suspense area based on the CSNs assigned to the cases.

BT 86 - Statutory Notice Response Release

  1. All Stat responses are considered HIGH PRIORITY work, as the taxpayer has limited time to file a petition with U.S. Tax Court.

  2. Completed cases from BT 75 and 77 are worked by the TE and released in a designated area.

  3. To build these cases to BT 86, see IRM 4.19.2.5.3.3, Unit Release Batch Building - BT 37, 46, 66 and 86.

  4. When the batch has been disassembled:

    1. Verify the volume.

    2. Prepare the case(s).

    3. Prepare the closed cases and place in the designated area for PAS sampling. After PAS has completed their review, send to the appropriate FRC by routing to the Files Operation.

BT 87 - Partial Agreed Statutory Notice

  1. This batch consists of partially agreed Stat cases closed by the TE with an IPC SR.

    1. When BT 87 is updated to "AB" status, the IPC SR is converted and posts to IDRS as PC 95.

    2. When BT 87 is updated to "RB" status, the AUR system updates PC 95 to PC 87 and creates automatic assessment records.

      Note:

      The auto assessment listing does not generate for BT 87.

    Caution:

    Do not associate responses to BT 87. Cases should be pulled and transferred to a TE to be worked.

  2. BT 87 is built using the case files set aside during the disassembly of worked batches.

  3. As BT 87 is being built, the system identifies Disaster Zip and Manual Interest. Build the case(s) into Manual Interest BT 61. For additional information, see IRM 4.19.2.6.32, BT 61 - Manual Interest/Rejects.

  4. To build BT 87, see IRM 4.19.2.5.3.5, Batch Building BT 67 and 87.

  5. Label the batch and place in the designated area for PAS sampling. After PAS has completed their review, send batch to the Files Operation.

BT 88 - Reconsideration Cases With No Assessments

  1. Correspondence for closed cases from BT 9600X for tax years 2013 and subsequent can be built into BT 88001 - 88999. BT 88 is used to control, track and count correspondence for closed cases received in AUR which do not require an assessment.

  2. Cases will be built into BT 88 based on the Recon issue code selected. To build BT 88 see IRM 4.19.2.5.3.2.3, RECON Response Batch Building - BT 88 - Reconsideration Cases With No Assessments.

  3. When BT 88 is updated to "RB" status, cases are updated to IPC 9I and moved to BT 96002.

BT 89001 - Bankruptcy Suspense Cases

  1. Cases are automatically assigned to BT 89001 when PC 98 is assigned. The system moves cases into this batch when the TE commits the PC.

  2. The cases in BT 89001 are monitored by TEs.

  3. Cases are transferred from BT 89001 when TEs request the cases to complete processing.

BT 89002 - Innocent Spouse Suspense Cases

  1. Cases are automatically assigned to BT 89002 when PC 99 is assigned. The system moves cases into this batch when the TE commits the PC.

  2. The cases in BT 89002 are monitored by TEs.

  3. Cases are transferred from BT 89002 when TEs request the cases to complete processing.

BT 89003 - Identity Theft Suspense Batch

  1. Cases are automatically assigned to BT 89003 when IPC SI is assigned. The system moves cases into this batch when the TE commits the IPC.

  2. The cases in BT 89003 are monitored by the AUR IDT liaison.

  3. Cases are transferred from BT 89003 when TEs request the cases to complete processing.

BT 89004 - Statutory Suspense - MFJ - Only One TP Signature on Consent

  1. Beginning with TY 2014 Statutory Notice cases for jointly filed returns where only one TP has signed consent to the tax increase are suspensed in BT 89004.

    Note:

    Prior to TY 2014 BT 89004 was designated for CP 2501 Identity Theft Letter Suspense.

  2. When IPC "S3" is assigned cases are automatically moved to BT 89004 after PC verification and the batch status is updated to "RB" .

  3. The cases in BT 89004 are monitored by TEs.

  4. Cases are transferred from BT 89004 when a response is received or TEs request the cases to complete processing.

BT 89005 - CP 2000 Suspense - MFJ - Only One TP Signature on Consent

  1. Beginning with TY 2014 CP 2000 cases for jointly filed returns where only one TP has signed consent to the tax increase are suspensed in BT 89005.

    Note:

    Prior to TY 2014 BT 89005 was designated for CP 2000 Identity Theft Letter Suspense.

  2. When IPC "S6" is assigned cases are automatically moved to BT 89005 after PC verification and the batch status is updated to "RB" .

  3. The cases in BT 89005 are monitored by TEs.

  4. Cases are transferred from BT 89005 when a response is received or TEs request the cases to complete processing.

BT 89006 - Statutory Suspense - MFJ - Only One TP Filed Petition

  1. Beginning with TY 2014 Statutory notice cases for jointly filed returns where only one TP has filed a petition with the U.S. Tax Court are suspensed in BT 89006.

    Note:

    Prior to TY 2014 BT 89006 was designated for Statutory Notice Identity Theft Letter Suspense.

  2. When IPC "S8" is assigned cases are automatically moved to BT 89006 after PC verification and the batch status is updated to "RB" .

  3. The cases in BT 89006 are monitored by TEs.

  4. Cases are transferred from BT 89006 when a response is received or TEs request the cases to complete processing.

BT 89009 - Reserved

  1. BT 89009 is set to reserved at this time.

BT 90, 91 and 92 - Employee Cases

  1. Employee cases are suspensed and worked from BT 90, 91, and 92 by designated employees.

BT 93 - Declared Disaster

  1. Cases identified, usually by the system, as meeting disaster criteria are built into BT 93. These cases remain in BT 93 until the system expiration date is met and the next action can be taken on the case.

  2. BT 93 requires an expiration date. After the first SSN is entered into the batch, the system assigns the appropriate date.

  3. Only one expiration date can be assigned to a batch.

  4. Cases meeting disaster criteria are built into BT 93 as follows:

    • 93001-299 Screening Disaster Suspense

    • 93300-399 CP 2501 Disaster Suspense

    • 93400-699 CP 2000 Disaster Suspense

    • 93700-799 CP 2000 Stat Prep Disaster Suspense

    • 93800-899 Stat Disaster Suspense

    • 93900-999 Stat Default Suspense

      Note:

      Disaster batches cannot be closed until after the expiration date. These batches need to be held and monitored until the date has expired.

      Note:

      Virtual cases do not have a physical case file.

  5. To build BT 93:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 93 in the Batch Type.

      Note:

      The system assigns the specific batch number - record it for later use.

    7. Scan the AUR bar code or enter each SSN. Place entered cases face down to keep in strict order.

    8. The system alerts when a work unit is complete. Keep work units separate and in strict order. When all cases are entered, press >F4< to commit.

    9. Close the batch. DO NOT RESEQUENCE the batch.

  6. After the expiration date has passed, close the batch using the Close menu option. The system updates the batch status to "AB" , checks for New Actions and generates an Undeliverable New Action listing for BT 93700-799. For additional information about the listing, see IRM 4.19.2.10.30, Undeliverable New Action Listing.

  7. Print the Undeliverable New Action listing. To access this listing see IRM 4.19.2.10.30(2) and (3).

  8. When BT 93900-999 is closed, the batch is available for technical units to work. Place in the designated area for the technical units.

  9. To update the batch status to "BF" , see IRM 4.19.2.5.2 (4), Batch Status Codes.

  10. All BT 93 must be verified to continue processing. For additional information, see IRM 4.19.2.7.1, Verification of Process Codes.

BT 94 - Fraud Referral Suspense

  1. When the TE determines a case meets potential fraud criteria, IPC 3F, 6F, or 8F is assigned. The AUR System automatically moves cases with these IPCs to Fraud Referral Suspense BT 94 during systemic batch disassembly.

    Note:

    Virtual cases do not have a physical case file.

  2. New labeled case folders are not generated for cases in this batch.

  3. BT 94 is made available for the Examination Function to review.

  4. The Examination Operation should provide directions for handling those cases reviewed and selected for Examination.

  5. Cases that have been reviewed and not selected by the Examination Function are transferred to the TE that assigned the IPC 3F, 6F or 8F.

BT 95 - Review

  1. Use the Notice Letter Weekly Report to select the 500XX batch(es) for the CP 2000 Notice Review. This report can be printed or viewed and needs to be pulled on a weekly basis. The batch(es) should be the last listed on the report, i.e., the batch(es) containing those cases updated to "RB" status the previous week.

    Note:

    If CP 2000 notices are being generated for multiple tax years (i.e., 2014 and 2015), each tax year must be sampled separately per (2) below and reviewed.

  2. Use the chart below to determine the sample size and "skip" interval to use in pulling the cases. To determine the skip interval divide the total volume by the sample size. Counting every case to identify the sample is not necessary as long as the sampled cases are pulled at regular approximated intervals. Start pulling each weeks sample at a different point in the notice date, i.e., at approximately the 10th case, then the 5th, then the 15th, etc.

    Note:

    Virtual cases do not have a physical file to pull.

    If the Notice volume is between these two numbers: Sample this many cases:
    7,501 or greater 270
    2,001 7,500 261
    1,001 2,000 238
    501 1,000 213
    301 500 176
    201 300 142
    151 200 115
    115 150 96
    1 114 100% or 96, whichever is less
  3. Cases are assigned to BT 95 by scanning or key entry. There are six types of review batches. They are:

    • BT 95001-199: Reserved

    • BT 95200-399: CP 2000 Notice Review

    • BT 95400-499: Reserved

    • BT 95500-599: CP 2000 Sort Code Review

    • BT 95600-799: Pre Stat Notice Review

    • BT 95800-999: Stat Recomp/Sort Code Review

  4. To build BT 95:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Batch building from the drop down menu.

    5. Select Create, the batch building screen appears.

    6. Enter 95 in the Batch Type.

      Note:

      The system assigns the specific batch number - record it for later use.

    7. Scan the AUR bar code or enter each SSN. Place entered cases face down to keep in strict order.

    8. The system alerts when a work unit is complete. Keep work units separate and in strict order. When all cases are entered, press >F4< to commit.

  5. Once the maximum volume has been reached, or the volume of the batch is at a point where the user does not want to add additional SSNs, close the batch by taking the following action:

    Caution:

    DO NOT RESEQUENCE the batch.

    1. Select Close, the batch status updates to "AB" .

    2. Acknowledge the system message.

  6. To print the listing, see IRM 4.19.2.10.9, Batch Listings.

  7. The batch is ordered and worked by the designated technical unit(s).

  8. Once the batch is completed by technical, update the batch to "RB" . See IRM 4.19.2.7.3 (2), Release Batch, for information on how to update the batch status to "RB" .

  9. Cases with a paper return should be refiled within 2 business days to the appropriate BT 50 suspense file.

BT 96 - Closure

  1. The system automatically moves cases with closing process codes to BT 96 during system disassembly.

    Note:

    Take appropriate action for cases with no new correspondence that are identified as BT 9600X.

  2. Correspondence received for closed cases assigned to BT 9600X for tax years 2007 and subsequent can be built to BT 81.

  3. BT 96 has been segmented to identify cases that have been through the RECON process:

    1. BT 96001 - designates a closed case.

    2. BT 96002 - designates a RECON case, returned to the AUR closed file.

      Note:

      Cases in BT 96002 can be built to BT 81.

BT 98 - Lost Case Suspense

  1. These are SSNs/cases where the physical case file cannot be located. When the IPC LC (Lost Case) is input, the system moves the SSNs to BT 98.

  2. If the case was previously in a suspense batch (e.g., BT 40 or BT 50), the case should be updated to IPC RF before inputting IPC LC.

    Caution:

    Ensure that the case is not a Virtual case prior to input of IPC LC.

  3. When the case is located, transfer the case to a designated UID. If the case was previously in a suspense batch (e.g., BT 40 or BT 50), the case should be updated to IPC RF and then built to the appropriate batch for processing.

General Batch Disassembly

  1. Disassembly is the function of verifying PCs and distributing cases to their appropriate destinations based on those PCs. Separate the paper cases by PC before, during or after verification.

  2. Instructions for established AUR systemic handling for each PC are found at IRM 4.19.2.8, Process Code Definitions, and for each IPC at IRM 4.19.2.9, Internal Process Code Definitions.

  3. If a case in the batch has a flag indicating "I/A" attached to a Form 9465 or Form 433-D see IRM 4.19.2.4.6.2, Installment Agreements, for additional information.

  4. There are nine types of releases from a completed screening batch:

    • CP 2501 (PC 30)

    • CP 2000 (PC 55)

    • Rejected CP 2000

    • Research (IPCs 0A)

    • Miscellaneous Referrals (IPC 0D)

    • Transfers to Examination (PC 11-14) and ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ (PC 25)

    • Manual Cases (IPC MC)

    • Closures (10, 15-18, 20-24, 26-29)

    • Wrong Pulls (IPC WP)

  5. There are eleven types of releases from CP 2501 Response Batches:

    • CP 2000s (PC 57)

    • No Changes (PCs 10, 15, 18, 47, 48, 51 and 52)

    • Closed to Identity Theft Victim Assistance (IDTVA) - (PC 17)

    • Adjustments (PC 53)

    • Transfers to Examination (PC 35, 36, 38 and 44) and ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ (PC 46)

    • Miscellaneous Referrals (IPC 3D)

    • Letters (IPCs 3L or 3S)

    • Manual Interest (IPC MI)

    • Manual Case (IPC MC)

    • Fraud Referrals (IPC 3F)

    • Refile Case (IPC RF)

  6. There are seventeen types of releases from completed CP 2000 Response batches:

    • No Change (PCs 10,15, 18, 70, 71, 73, 74)

    • Closed to Identity Theft Victim Assistance (IDTVA) - (PC 17)

    • Adjustments (PCs 67-69)

    • Letters (IPC 6L or 6S)

    • Systemic Extensions (IPC 6X)

    • Amended CP 2000 (PC 55A (A5))

    • Recomputed Notices (PC 59)

    • Transfers to Examination (PC 63, 64, 66 and 72) and ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ (PC 65)

    • Miscellaneous Referrals (IPC 6D)

    • Manual Case (IPC MC)

    • Manual Interest (IPC MI)

    • Fraud Referral (IPC 6F)

    • Refile Case (IPC RF)

    • Recomputed Notice (IPC RN)

    • CP 2000 Suspense - MFJ - Only One Taxpayer Signature on Consent (IPC S6)

    • Stat Notice (PC 75)

    • Manual Stat (PC 77)

  7. There are fifteen types of releases from completed Stat Notice Response Batches:

    • No Changes (PCs 10, 15, 18, 91-93 and 96)

    • Closed to Identity Theft Victim Assistance (IDTVA) - (PC 17)

    • Adjustments (PCs 39, 62, 87 and 88)

    • Letters (IPC 8L or 8S)

    • Recomputed Notices (IPC 8M and PC 95)

    • Transfers to Appeals (PC 80), Examination (PC 83-86) and ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ (PC 76)

    • Miscellaneous Referrals (IPC 8D)

    • Defaults (PC 82, 89, 90 and PC 94)

    • Manual Case (IPC MC)

    • Fraud Referral (IPC 8F)

    • Refile Case (IPC RF)

    • Stat Suspense - MFJ - Only One Taxpayer Signature on Consent (IPC S3)

    • Stat Suspense - MFJ - Only One Taxpayer Filed Petition (IPC S8)

    • Stat Recomputed Notice (IPC SR)

    • Manual Stat (PC 77)

    Note:

    Transfers (closures) to areas outside AUR are routed and documents are recharged.

Verification of Process Codes

  1. The process codes input must adhere to systemic consistency checks. A PC in this context includes both Process Codes and Internal Process Codes. See Exhibit 4.19.2-3, Process Codes, for a list of the PCs. See Exhibit 4.19.2-2, Internal Process Codes which lists IPCs.

  2. The batch status must be "BF" .

  3. Use the Verify PC Screen to verify the PC indicated on the folder, Form 4251 or Work Unit listing or XXRLS Batch Listings (Virtual batches). When verifying Disaster BT 93, the most current PC may not be indicated on the folder or Form 4251. Use the SHOW PC's option in the Verification process.

    Note:

    Local management can determine whether there is a need for the report to be printed.

    Note:

    For TY 2014 and subsequent, PC verify is no longer required or available for screening batches.

  4. Verify the process codes by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Verify pc.

      Note:

      For TY 2014 and subsequent, PC verify is no longer required or available for screening batches.

    5. Enter the five digit batch number.

    6. Select Show PCs or enter a PC to display.

    7. Press >Enter< and follow system prompts.

    8. Enter the PC for each SSN.

  5. The system identifies six error conditions during the verification of process codes. They are:

    1. New Transactions: Batch the case(s) to BT 84 or transfer them to a designated UID.

    2. Payer/Agent: Batch the case(s) to BT 84 or transfer them to a designated UID.

    3. Case Requested: Work these cases according to the Request case instructions. See IRM 4.19.2.3.23, Request Case.

    4. Statute Imminent: THESE CASES REQUIRE PRIORITY HANDLING. Transfer these cases back to the TE.

    5. Disaster ZIP: Batch the cases into the appropriate BT 93.

    6. New Note: Transfer to the Coordinator or designated UID.

  6. Process codes may or may not have an associated assessment. If there is an auto assessment associated with the case, a warning message displays to assist in the physical sort of the cases. An assessment document prints if the TE inputs a manual assessment. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

    Note:

    When the COMPLETE option is selected, the system automatically prints the Auto Assessment Report and/or the Manual Assessment Documents. If the report does not automatically print, see IRM 4.19.2.10.6, Auto Assessment Report, for information on printing the report.

  7. If the PC indicated on the Form 4251, case folder, or Work Unit listing (virtual batches) is different than the PC shown on the screen, change the PC on the Form 4251, case folder, or Work Unit listing or XXRLS Batch Listings (virtual batches) to match the PC on the screen.

    Note:

    Local management can determine whether there is a need for the report to be printed.

    Exception:

    If the system indicates PC 10 and the Form 4251, case folder, or Work Unit listing contains a different PC, transfer the case back to the TE who input the PC.

  8. If a PC is not indicated on the Form 4251, case folder, or Work Unit listing (virtual batches) input any PC and the system displays the correct PC on the screen. If using the SHOW PC option, the system automatically displays the correct PC. Write the PC displayed on the screen on the Form 4251, case folder, or Work Unit listing or XXRLS Batch Listings (virtual batches).

  9. If a case folder cannot be located for an SSN:

    1. Ensure that the case is not a Virtual case before following steps 2 - 4 below.

    2. Transfer the SSN/case to the applicable TE.

    3. Complete a Case Transfer Sheet indicating "Case not in batch" and designate which batch.

    4. Send to the technical unit.

  10. If an extra case is identified during the PC verification process:

    1. Access the Case History Screen to identify the correct Case Status/Batch Location.

    2. Send the case based on the AUR research.

Cases in Error

  1. When the batch status is updated to "RB" , the system displays the Cases in Error Screen if error conditions are present. The Cases In Error Report can be printed from either the Main Reports menu or the Batch Status/Location menu. For additional information about the report, see IRM 4.19.2.10.10, Cases In Error Report.

  2. An (*) indicates which error conditions are present. An SSN can have one or more error conditions present.

  3. The following conditions prevent the system from updating the batch status to "RB" :

    1. New Transactions: Batch the case(s) to BT 84 or transfer them to a designated UID.

    2. Payer/Agent: Batch the case(s) to BT 84 or transfer them to a designated UID.

    3. Request Case: Work these cases according to the instructions in IRM 4.19.2.3.23, Request Case.

    4. Process Codes Not Verified: Work these cases using the Verify PC menu option to verify the PCs on the SSNs listed. See IRM 4.19.2.7.1, Verification of Process Codes, for additional instructions.

    5. Action Required: Batch the case(s) to 84 or transfer them to a designated UID.

  4. After the error conditions have been resolved, update the batch status to "RB" . See IRM 4.19.2.7.3, Release Batch.

Release Batch

  1. After all the PCs have been verified on all SSNs within the batch, the batch status must be updated to "RB" .

    Caution:

    Ensure that once begun, all actions to complete the update to "RB" are completed - through >F4< (commit). Failure to do so prevents other users from using the Update Status to "RB" .

  2. To update the batch status to "RB" , see IRM 4.19.2.5.2 (4), Batch Stats Codes.

  3. The system assigns the date for the Notices/Letters being released.

    Note:

    The suspense summary screen automatically displays when RB has been committed.

  4. Print the Suspense Summary report. See IRM 4.19.2.10.28(2), Suspense Summary Report, for additional information.

  5. Print the PC-Sequence-SSN Batch listing. See IRM 4.19.2.10.9(4) and (5), Batch Listings, for information on how to access and print batch listings.

  6. The PC-Sequence-SSN Batch listing can be used to verify the contents of the batch. For additional information about the listing, see IRM 4.19.2.10.9.1, PC-Sequence Number-SSN Batch Listing.

  7. Refile PC 95 and IPCs 6X, 8L, 8M, and RF cases in the original notice date/CSN order within 2 business days.

Printing of Case Contents

  1. Based on the PC (11-14, 25, 35, 36, 38, 44, 46, 63, 64, 66, 72, 76, 80, 83-86 and MC) the system generates the following case contents for printing:

    Note:

    It is no longer required to print and send case contents when the closing PC is 11-13, 35, 36, 38, 63, 64, 66, 83, 85 and 86).

    • Tax Account

    • Information Returns

    • Case Notes

    • Case History

    • CP 2000 Notice

    • CP 2501 Notice

    • Statutory Notice

    • Letters

  2. The system indicates if there are manual assessment documents in the batch to print. See IRM 4.19.2.3.3 (2), Assessments, for additional information. After verification of the process codes and before the batch status is updated to "RB" :

    1. Select Open, the report opens in a Microsoft Internet Explorer Window.

    2. Select File from the menu.

    3. Select Print from the drop down menu.

    4. To exit the report, select File then Close from the menu options at the top of the report or use the "X" in the top right hand corner of the report.

    5. Press >F8< to exit.

    6. Associate the printed information with the applicable case.

  3. To print the case contents:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Print from the Control menu.

    4. Select Case contents from the drop down menu.

    5. Select the appropriate option(s) (listed in (4) below) from the pull-right menu.

    6. Select Open, the report opens in a Microsoft Internet Explorer Window.

    7. Select File from the menu.

    8. Select Print from the drop down menu.

    9. To exit the report, select File then Close from the menu options at the top of the report or use the "X" in the top right hand corner of the report.

    10. Press >F8< to exit.

  4. When the Case contents option is selected, a pull-right menu appears which allows the user to select from eleven options:

    • Update suspense

    • cAse/batch

    • Tax account

    • Info return

    • case Note

    • case History

    • cP2501 notice

    • Cp2000 notice

    • cp2000 Response

    • Letter history

    • Statutory notice

    Note:

    Beginning with TY 2014 AUR has the ability to print notices from the case history screen. See IRM 4.19.2.3.13 (5), Docketed Appeals, for information on printing Stat notices which are not available on AUR.

Sort Codes

  1. Sort Indicators may be used by the TE to indicate the associated case requires special handling.

    • Sort Indicator 1: used for enclosures

    • Local Sort Indicators: process per Campus directions

  2. The Sort Code process is worked by clerical. Tax examiners identify cases requiring special handling (prior to mailout) during the screening or response phase of case analysis. The TE may input only one sort code.

  3. The mail copies of the CP 2000s generated with Sort Codes are routed to the AUR Function. The mail copies are sorted by the CSN.

    1. Retrieve the case from the current suspense batch.

      Note:

      There may be more than one mail copy of the notice for the same taxpayer. The AUR bar code on the notice displays an indicator to identify which copy of the notice was generated for the Primary (1), Spouse (2), POA (3), and second POA (4). The Primary, Spouse, and POA(s) MUST receive exactly the same notice information.

    2. Ensure the enclosures are sent with the CP 2000 to both the Primary and Spouse. Do not send enclosures to POA(s).

    3. Prepare and release envelopes for mailout.

      Note:

      If a notice is not to be mailed, use the STOP NOTICE option to update the Case History Screen to indicate the notice was not mailed.

    4. Return the case to AUR suspense.

  4. Research Case History to determine the Sort Code by taking the following actions:

    1. Select Control from the AUR menu.

    2. Select Case from the Control menu.

    3. Select Case history from the drop down menu.

    4. Enter the SSN.

    5. Click on the date of the most recent CP 2000.

  5. The SORT field contains the Sort Indicator, notate the sort indicator on the mail copy.

  6. If the current CSN listed on Case history does not match the CSN listed on the notice, follow campus directions.

Process Code Definition

  1. Process Codes (PC) consist of two numeric characters. Process codes reflecting program selection, notice and amended notice issuance, assessments, and closures are uploaded to IDRS. The AUR system provides an automatic upload of PC updates to IDRS when the batch is in "DC" (Disassembly Complete) status. Process codes are associated with the Transaction Code (TC) 922 on IDRS. Each PC posted to IDRS updates the TC 922 date.

Process Codes 01-09

  1. Most of the PCs in this group are "Reserved" . See Exhibit 4.19.2-3, Process Codes, for brief explanations of PCs 01-09.

Process Code 10 (DUP TIN Closure)

  1. Tax examiners assign PC 10 when there is an indication that a duplicate filing by secondary taxpayer is on file. This is a closing PC.

    Note:

    There are times that the TE may incorrectly input PC 10. If during PC verification the PC 10 does not match what is on the Form 4251, case folder, or Work Unit listing; transfer the case to the TE who input the PC.

  2. When the batch is disassembled:

    1. Verify the volume.

    2. Label the cases and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the case(s) to the appropriate FRC by routing to the Files Operation.

Process Codes 11-13 (Campus Examination Transfer/Closure)

  1. Tax examiners assign PCs 11, 12, and 13 when it is determined the case(s) should be closed and case contents transferred to Campus Examination.

    Note:

    Clerks can assign these PCs at the direction of the AUR Coordinator or Clerical Manager.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Assemble the return(s) and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the case(s) to the appropriate FRC by routing to the Files Operation.

Process Code 14 (Fraud Transfer/Closure)

  1. Tax examiners assign PC 14 when the Examination Operation has determined that potential Fraud exists.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Print case contents.

    3. Assemble the return(s) and any correspondence.

    4. If a paper return, recharge the documents, using IDRS CC ESTABDT or Form 2275, to the Campus Fraud Coordinator.

    5. Send the assembled cases to the Campus Fraud Coordinator.

      Note:

      Form 3210 should be completed when sending cases to Fraud. A notation should be made in the Remarks area to indicate why the case is being sent.

Process Code 15 (Military Action and Disaster/Closure)

  1. Tax examiners assign PC 15 for Military Action and Disaster cases.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  2. If the TE inputs an assessment, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. If an assessment is present when the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

  4. If there is no assessment when the batch is disassembled:

    1. Verify the volume.

    2. Prepare the case(s) and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the case(s) to the appropriate FRC by routing to the Files Operation.

    Caution:

    If there is no manual or automatic assessment record for a virtual case, transfer the case to the TE who assigned the PC for input of a TC 290-0.

  5. If needed, verify with the TE where to send Form 4442 discovered in these cases.

Process Code 16 (Headquarters Identified Program Problems/Closure)

  1. Tax examiners or the AUR system assign PC 16 to cases that Headquarters has identified as having some type of associated program problem. The cases are not worked.

  2. This PC is only used at the direction of Headquarters. Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  3. When the batch is disassembled:

    1. Verify the volume.

    2. Assemble the return(s) and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the case(s) to the appropriate FRC by routing to the Files Operation.

Process Code 17 (IDTVA)

  1. Tax examiners assign PC 17 to cases that are being closed to Identity Theft Victims Assistance (IDTVA).

  2. This PC is only used for cases that are being closed to the IDTVA. Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  3. The AUR IDT liaison will provide clerical with a listing of cases that were closed to the IDTVA with PC 17. There will be no physical cases for clerical to disassemble.

Process Code 18 (Killed in Terrorist Actions (KITA), Hostage (HSTG) and Killed in Action (KIA) Cases/Closure)

  1. Tax examiners assign PC 18 to cases identified as KITA or HSTG.

  2. When the batch is disassembled:

    1. Verify the volume.

    2. Assemble the return(s) and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the case(s) to the appropriate FRC by routing to the Files Operation.

  3. If needed, verify with the TE where to send Form 4442 discovered in these cases.

Process Code 20 (Adjustment to Withholding/Excess Social Security Tax/Additional Medicare Tax Withheld - Closure)

  1. Tax examiners assign PC 20 when it has been determined that an adjustment to withholding, excess social security, and/or additional Medicare Tax withheld is appropriate. These cases can be processed without issuing an AUR notice (no tax increase above tolerance involved).

  2. The system creates either an automatic assessment record or a manual assessment record and prompts for the auto assessment list to be printed if there are PC 20 cases in the batch. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. When the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify the volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

    Caution:

    If there is no manual or automatic assessment record, transfer the case to the TE who assigned the PC for input of a TC 290-0.

Process Codes 21-24, 26, and 28-29 (Pre-Notice Closures)

  1. Tax examiners assign PCs 21-24, 26, or 28-29 when the discrepancy has been resolved before a notice is issued.

    Note:

    Clerks can assign these PCs at the direction of the AUR Coordinator or Clerical Manager.

  2. When the batch is disassembled:

    1. Verify the volume.

    2. Assemble the return(s) and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the case(s) to the appropriate FRC by routing to the Files Operation.

Process Code 25 ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  1. Tax examiners assign PC 25 when it has been determined the screening case should be closed and the case contents transferred to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Print case contents.

    3. Assemble the return(s) and any correspondence.

    4. If paper return, recharge the documents, using IDRS CC ESTABDT or Form 2275, to≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

    5. Send the assembled case(s) to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

      Note:

      Form 3210 should be completed when sending cases to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ . A notation should be made in the Remarks area to indicate why the case is being sent.

Process Code 27 (Pre Notice Closure)

  1. Tax examiners assign PCs 27 for complex issues or when the case is being closed due to a bankruptcy issue.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator, AUR Bankruptcy Coordinator, or Clerical Manager.

  2. The AUR Bankruptcy Coordinator provides clerical with a listing of cases requesting clerical to input PC 27. Input PC 27 to close the case.

  3. When the batch has been disassembled:

    1. Verify the volume.

    2. Assemble the return(s) and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the case(s) to the appropriate FRC by routing to the Files Operation.

Process Code 30/30A (CP 2501/Amended CP 2501)

  1. Tax examiners assign PC 30/30A when it has been determined that a CP 2501/Amended CP 2501 Notice should be issued.

  2. The system automatically moves cases to BT 40 and assigns a new CSN after PC verification and the batch status is updated to "RB" , therefore, it is important to keep these in strict sequence order.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 40.

    4. Place in the designated area to be shelved in the appropriate suspense file.

  4. Paper cases receive folders and are filed in CSN order.

Process Code 34 (CP 2000 Not Mailed After CP 2501)

  1. When tax examiners determine a CP 2000 Notice should NOT be mailed after a CP 2501 the SSN is added to the Stop Notice list, the system automatically assigns PC 34.

  2. This PC is not part of the verification process.

Process Codes 35, 36 and 38 (Campus Examination Transfer/Closure)

  1. Tax examiners assigns PCs 35, 36 and 38 when it has been determined the case(s) should be closed and the case contents transferred to Campus Examination.

    Note:

    Clerks can assign these PCs at the direction of the AUR Coordinator or Clerical Manager.

  2. If the TE inputs an assessment, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. If an assessment is present when the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify volume.

    3. Assemble cases for shipment to Exam.

    4. Print the Auto Assessment listing.

    5. Ensure the Auto Assessment listing and the cases are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send the cases to Exam and the Auto Assessment listing to the Campus Document Retention, Files Operation.

  4. If there is no assessment when the batch has been disassembled:

    1. Verify the volume and place in the designated area for PAS sampling.

    2. After PAS has completed their review, send the return(s) to the Examination Operation.

  5. Form 3210 should be completed when sending return(s) to Exam. Notate "AUR TC 922 closed. Open TC 420/424; please route to Exam" in the Remarks area of Form 3210.

Process Code 39 (Agreed Statutory Notice - One TP Agreed at a Later Date - Account Split)

  1. Beginning with TY 2015 tax examiners assign PC 39 when on a jointly filed return, the taxpayers signed consent on two different dates. In this situation, assessments must be made to MFT 31 accounts created for each taxpayer.

    Note:

    Prior to TY 2015, PC 39 was used to close cases where the underreporter issue(s) was determined to be the result of identity theft.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Verify each case per the Auto Assessment listing.

    3. Assemble cases.

    4. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    5. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Code 44 (Fraud Transfer/Closure)

  1. Tax examiners assign PC 44 when the Examination Operation has determined that potential Fraud exists.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Print case contents.

    3. Associate case contents with the case.

    4. If paper return, recharge the documents, using IDRS CC ESTABDT or Form 2275, to the Campus Fraud Coordinator.

    5. Send the cases to the Campus Fraud Coordinator.

      Note:

      Form 3210 should be completed when sending cases to Fraud. A notation should be made in the Remarks area to indicate why the case is being sent.

Process Code 46 ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  1. Tax examiners assign PC 46 when it has been determined the CP 2501 case should be transferred to the ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

  2. If the TE inputs an assessment, the system creates an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. If an assessment is present when the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send the Auto Assessment listing to the Campus Document Retention, Files Operation, for association of the Form 5147 and send the cases to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

  4. If no assessment is present when the batch has been disassembled:

    1. Verify the volume.

    2. Print case contents.

    3. Associate case contents with the case.

    4. If paper return, recharge the documents, using IDRS CC ESTABDT or Form 2275, to the ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

    5. Send the case(s), including the case contents, to the ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

      Note:

      Form 3210 should be completed when sending cases to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ . A notation should be made in the Remarks area to indicate why the case is being sent.

Process Codes 47, 51, and 52 (CP 2501 Closures)

  1. Tax examiners assign PCs 47, 51, and 52 when the taxpayer response to a CP 2501 resolves the discrepancy.

  2. If the TE inputs an assessment, the system creates an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

    Caution:

    If there is no manual or automatic assessment record for a virtual case, transfer the case to the TE who assigned the PC for input of a TC 290-0.

  3. If an assessment is present when the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

  4. If there is no assessment when the batch has been disassembled:

    1. Verify the volume.

    2. Assemble the return(s) and any correspondence and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the cases to the appropriate FRC by routing to the Files Operation.

Process Code 48 (HQ Identified-No Change Closure)

  1. Tax examiners assign PC 48 to cases that Headquarters has identified as having some type of associated program problem. AUR case processing stops.

  2. This PC is only used at the direction of Headquarters.

  3. When the batch has been disassembled:

    1. Verify the volume.

    2. Assemble the return(s) and any correspondence and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the case(s) to the appropriate FRC by routing to the Files Operation.

Process Code 53 (1040X Closures)

  1. Tax examiners assign PC 53 when taxpayer's amended return has been accepted in response to a CP 2501.

  2. The system creates an automatic or manual assessment record on cases closed with PC 53. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. When the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify the volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Code 54 (CP 2501 Notice Not Mailed)

  1. Tax examiners assign PC 54 when it has been determined that the CP 2501 Notice should not be mailed. The TE may then enter PCs 10-15, 18, 20-22, 24-29, 30, or 55 as appropriate.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  2. This PC is not part of the verification process.

Process Code 55 (CP 2000)

  1. Tax examiners assign PC 55 when it has been determined that the case requires a CP 2000 Notice.

  2. The system automatically moves cases to BT 50 and assigns a new CSN after PC verification and the batch is updated to status "RB" . Therefore, it is important to keep these in strict sequence order.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 50.

    4. Place in the designated area to be shelved in the appropriate suspense file.

  4. Paper cases receive folders and are filed in CSN order.

  5. AGN, PC 55 cases are systemically moved into BT 505XX.

Process Code 55A (Amended CP 2000)

  1. Tax examiners assign PC 55A when it has been determined that the case requires an Amended CP 2000 Notice.

  2. The AUR System automatically moves these cases to BT 55 and assigns a new CSN after PC verification and the batch status is updated to "RB" . Therefore, it is important to keep these in strict sequence order.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 55.

    4. Place in the designated area to be shelved in the appropriate suspense file.

  4. Paper cases receive folders and are filed in CSN order.

Process Code 57 or 57A (CP 2000 or Amended CP2000 After a CP 2501)

  1. Tax examiners assign PC 57 or 57A when it has been determined from the taxpayer's CP 2501 response that a CP 2000 Notice is now required.

  2. The system automatically moves cases to BT 55 and assigns a new CSN when the TE assigns a PC 57 or 57A to the case(s) after PC verification and the batch status is updated to "RB" . Therefore, it is important to keep these in strict sequence order.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 55.

    4. Place in the designated area to be shelved in the appropriate suspense file.

  4. Paper cases receive folders and are filed in CSN order.

Process Code 58 (CP 2000 Notice Not Mailed)

  1. PC 58 is systemically assigned when the tax examiner has determined that the CP 2000 Notice should not be mailed.

  2. This PC is not part of the verification process.

Process Code 59 or 59A (Recomputed or Amended Recomputed CP 2000)

  1. Tax examiners assign PC 59 or 59A to cases when it has been determined that a Recomputed CP 2000 or Amended Recomputed CP 2000 should be issued. This determination is based on an evaluation of the taxpayer's CP 2000 response.

  2. The system automatically moves these cases to BT 55 and assigns a new CSN after PC verification and the batch is updated to status "RB" . Therefore, it is important to keep these in strict sequence order.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 55.

    4. Place in the designated area to be shelved in the appropriate suspense file.

  4. Paper cases receive a folder and are filed in CSN order.

Process Code 60 (Amended/Recomputed CP 2000 Not Mailed)

  1. PC 60 is systemically assigned to cases when the TE has determined that the Amended/Recomp CP 2000 should not be mailed.

  2. This PC is not part of the verification process.

Process Code 62 (Non-petitioning Spouse Agreed)

  1. Beginning with TY 2015 tax examiners assign PC 62 when on a jointly filed return, only one taxpayer files a petition with the U.S. Tax Court and the non-petitioning spouse signed consent. In this situation, the agreed assessment for the non-petitioning spouse must be posted to MFT 31.

    Note:

    Prior to TY 2015, PC 62 was used to close and transfer case contents to Campus Examination. This process code has been moved from CP 2000 phase processing to Statutory Notice phase processing.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Verify each case per the Auto Assessment listing.

    3. Assemble cases.

    4. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    5. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Codes 63, 64 and 66 (Campus Examination Transfers/Closure)

  1. Tax examiners assign PCs 63, 64 and 66 when it has been determined that the case should be closed and the case contents transferred to Campus Examination.

    Note:

    Clerks can assign these PCs at the direction of the AUR Coordinator or Clerical Manager.

  2. If the TE inputs an assessment, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. If an assessment is present when the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify volume.

    3. Assemble cases for shipment to Exam.

    4. Print the Auto Assessment listing.

    5. Ensure the Auto Assessment listing and cases are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send the Auto Assessment listing to the Campus Document Retention, Files Operation and send the return(s) to the Examination Operation.

  4. If there is no assessment when the batch has been disassembled:

    1. Verify the volume and place in the designated area for PAS sampling.

    2. After PAS has completed their review, send the return(s) to the Examination Operation.

      Note:

      Form 3210 should be completed when sending return(s) to Exam. Notate "AUR TC 922 closed. Open TC 420/424; please route to Exam" in the Remarks area of Form 3210.

Process Code 65 ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  1. Tax examiners assign PC 65 to cases when it is determined that the case should be closed and the case contents transferred to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

  2. If the TE inputs an assessment, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. If an assessment is present when the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

  4. If no assessment is present when the batch has been disassembled:

    1. Verify the volume.

    2. Print case contents.

    3. Assemble returns and any correspondence.

    4. If paper returns, recharge the documents, using IDRS CC ESTABDT or Form 2275, to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

    5. Send the assembled cases to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

      Note:

      Form 3210 should be completed when sending cases to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ . A notation should be made in the Remarks area to indicate why the case is being sent.

Process Code 67 (Agreed CP 2000)

  1. Tax examiners assign PC 67 when the taxpayer is in full agreement with the CP 2000 Notice.

  2. The system updates all cases to PC 67 when BT 51 or BT 67 is updated to "RB" status.

  3. The system creates an automatic assessment record on cases closed with PC 67. See IRM 4.19.2.6.25 (7), BT 51 - CP 2000/Recomp Agreed Response for a table showing the "no later than" dates for automatic assessments.

  4. Cases closed with PC 67 must have the adjustment input via IDRS after the dates shown at IRM 4.19.2.6.25, BT 51 - CP 2000/Recomp Agreed Response.

    Note:

    The "xClaim" or "REQ 54" IAT tool must be used when making an adjustment on an account.

  5. When the batch has been disassembled:

    1. Verify the volume.

    2. Verify each case per the Batch listing.

    3. Assemble cases.

    4. Ensure cases and the Batch listing are together and place in the designated area for PAS sampling.

    5. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Code 68 (Partially Agreed/Adjustment to Prepayment Credits CP 2000)

  1. Tax examiners assign PC 68 when:

    1. There is no change to tax and an adjustment to prepayment credits (Withholding and/or Excess Social Security Tax) is needed.

    2. The CP 2000 History data is incomplete and an assessment is needed.

    3. There are over 8 credit references that need assessed.

  2. Based on assignment of PC 68, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. When the batch has been disassembled:

    1. Verify the volume.

    2. Verify each case per the Auto Assessment listing.

    3. Assemble cases.

    4. Ensure cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    5. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Code 69 (Taxpayers Agreed on Different Dates - Account Split)

  1. Beginning with TY 2015 tax examiners assign PC 69 when on a jointly filed return, the taxpayers signed consent on two different dates. In this situation, assessments must be made to MFT 31 accounts created for each taxpayer.

    Note:

    Prior to TY 2015, PC 69 was used to close cases where the underreporter issue(s) was determined to be the result of identity theft.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Verify each case per the Auto Assessment listing.

    3. Assemble cases.

    4. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    5. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Codes 70, 71, 73 and 74 (CP 2000 No Change Closure)

  1. Tax examiners assign PCs 70, 71, 73 and 74 when discrepancy is resolved using the response submitted by the taxpayer.

  2. If the TE inputs an assessment (TC 290-0), the system creates an automatic or manual assessment record to refund any payment received from the taxpayer. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

    Caution:

    If there is no manual or automatic assessment record for a virtual case, transfer the case to the TE who assigned the PC for input of a TC 290-0.

  3. If an assessment is present when the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

  4. If there is no assessment when the batch has been disassembled:

    1. Verify the volume.

    2. Assemble the return(s) and any correspondence and place in the designated area for PAS sampling.

    3. After PAS has completed their review, send the case(s) to the appropriate FRC by routing to the Files Operation.

Process Code 72 (Fraud Transfer/Closure)

  1. Tax examiners assign PC 72 when the Examination Operation has determined that potential Fraud exists.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Print case contents.

    3. Assemble returns and any correspondence.

    4. If paper return, recharge the documents, using IDRS CC ESTABDT or Form 2275, to the Campus Fraud Coordinator.

    5. Send the assembled cases, including the case contents, to the Campus Fraud Coordinator.

      Note:

      Form 3210 should be completed when sending cases to Fraud. A notation should be made in the Remarks area to indicate why the case is being sent.

Process Code 75 (Stat Notice)

  1. PC 75 is assigned when:

    1. The TE has determined a Stat is required.

    2. Undeliverable or systemic no response BT 59 is RBd.

  2. If the TE inputs an assessment, the system creates an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

    Caution:

    PC 75 with assessment should be built to BT 59.

  3. Handling for PC 75 at batch disassembly:

    1. Verify the PC volume.

    2. Place in designated area to be built to BT 59. See IRM 4.19.2.6.30.3, BT 59 - Aged CP 2000/Recomp Stat Preparation - PC 75 from Disassembly, for additional information on building BT 59.

  4. When BT 59 is updated to "RB" status, the system updates to BT 70XXX.

  5. Paper cases receive a folder and are filed in CSN order.

Process Code 75A (Statutory Notice Amended)

  1. When the Post Office returns Stat Notices as undeliverable, they are input to BT 85. These cases are currently in PC 75. If the system identifies a new address for the case since the Stat was mailed to the taxpayer, the case is accepted into BT 85.

  2. The Case History Screen displays an "M" , for the first PC 75, to designate a remailed notice, in the Action Code field of the screen.

  3. Handling for PC 75A at batch disassembly:

    1. Verify the volume.

    2. Use the Suspense Summary listing to identify and label the CSN range for BT 70.

    3. Place all in the designated area to be shelved in the appropriate suspense file.

  4. The system automatically moves these cases to BT 70 during the systemic disassembly process of BT 85.

  5. These cases receive a folder and are filed by the Stat Date/CSN order.

Process Code 76 ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  1. Tax examiners assign PC 76 to cases when it is determined that the case should be closed and the case contents transferred to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

  2. If the TE inputs an assessment, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. If an assessment is present when the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send the Auto Assessment listing to the Campus Document Retention, Files Operation, for association of the Form 5147 and send the returns to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ . Be sure to recharge the returns using IDRS CC ESTABDT or Form 2275.

  4. If there is no assessment when the batch has been disassembled:

    1. Verify the volume.

    2. Print case contents.

    3. Assemble returns and any correspondence.

    4. If paper returns, recharge the documents, using IDRS CC ESTABDT or Form 2275, to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

    5. Send the assembled cases to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

      Note:

      Form 3210 should be completed when sending cases to ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ . A notation should be made in the Remarks area to indicate why the case is being sent.

Process Code 77

  1. Tax examiners assign PC 77 when it has been determined a manual Stat is required. This Stat is generated manually.

  2. If the TE inputs an assessment, the system creates an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

    Caution:

    PC 77 with auto assessment should be built to BT 68.

  3. Handling for PC 77 at batch disassembly:

    1. Verify the PC volume.

    2. Build to BT 68, keeping in strict sequence order. For additional information, see IRM 4.19.2.6.38, BT 68 Manual Stat PREP- General.

    3. Use the Suspense Summary listing to identify and label the CSN range for BT 70.

    4. Place all in the designated area to be shelved in the appropriate suspense file.

Process Code 78 (Statutory Notice Rescinded)

  1. Tax examiners assign PC 78 when a case has an incorrect Stat, or a Stat was issued in error.

    Note:

    If PC 78 is present, contact the AUR Coordinator.

  2. This PC is not part of the verification process.

Process Code 79 (Statutory Notice Not Mailed)

  1. PC 79 is systemically assigned when:

    • A TE determines the Stat was generated, but should not be mailed.

    • A taxpayer's response is built into BT 58.

  2. When the Stat is not being mailed for reasons other than a taxpayer response being received (e.g., error identified while reviewing the notices before mailing), the cases can either be batched into BT 84500-799, 59, 68 or transferred to a TE.

  3. When PC 79 is input, the system posts the PC and an "S" (Stat not mailed) on the Case History Screen for the corresponding Stat. If the Stat was stopped using the STOP NOTICE menu option, the system posts a "C" or a "D" on Case History for the corresponding Stat.

  4. This PC is not part of the verification process.

Process Code 80 (Appeals Transfer/Closure)

  1. Tax examiners assign PC 80 when the taxpayer has received a Stat and has petitioned the Tax Court to dispute the notice.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

    1. Print all the case contents.

    2. Follow the procedures for cases Docketed by the U.S. Tax Court in IRM 4.19.2.3.13, Docketed Appeals Cases.

Process Code 81 (Recomputation CP 2000 (PC 95) Not Mailed)

  1. PC 81 is systemically assigned when it has been determined that a Recomp CP 2000 (PC 95) should not be mailed.

  2. This PC is not part of the verification process.

Process Code 82 (Non-petitioning Spouse Default)

  1. Beginning with TY 2015 tax examiners assign PC 82 when on a jointly filed return, only one taxpayer files a petition with the U.S. Tax Court, the suspense period for the Statutory Notice issued to the non-responding spouse has expired and:

    • The non-petitioning spouse did not respond to the Stat Notice.

    • The Post Office returned the notice and no new address was found.

    • The taxpayer's response did not resolve the issue.

    Note:

    Prior to TY 2015 PC 82 was used to close and transfer case contents to Campus Examination.

  2. The default assessment for the non-petitioning spouse must be posted to MFT 31.

  3. When the batch has been disassembled:

    1. Verify the volume.

    2. Verify each case per the Auto Assessment listing.

    3. Assemble cases.

    4. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    5. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Codes 83, 85 and 86 (Campus Examination Transfer/Closure)

  1. Tax examiners assign PCs 83, 85 and 86 when it has been determined that the case(s) should be closed and the case contents transferred to Campus Examination.

    Note:

    Clerks can assign these PCs at the direction of the AUR Coordinator or Clerical Manager.

  2. If the TE inputs an assessment, the system creates an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. If an assessment is present when the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify volume.

    3. Assemble cases for shipment to Exam.

    4. Print the Auto Assessment listing.

    5. Ensure the Auto Assessment listing and the cases are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Auto Assessment listing to Campus Document Retention and send the returns to the Examination Operation. Recharge the documents using IDRS CC ESTABDT or Form 2275.

  4. If there is no assessment present when the batch has been disassembled:

    1. Verify the volume.

    2. Send the return(s) to the Examination Operation. Recharge the documents using IDRS CC ESTABDT or Form 2275.

      Note:

      Form 3210 should be completed when sending return(s) to Exam. Notate "AUR TC 922 closed. Open TC 420/424; please route to Exam" in the Remarks area of Form 3210.

Process Code 84 (Fraud Transfer/Closure)

  1. Tax examiners assign PC 84 when the Examination Operation has determined that potential Fraud exists.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Print case contents.

    3. Assemble return(s) and any correspondence.

    4. If paper return, recharge the documents , using IDRS CC ESTABDT or Form 2275, to the Campus Fraud Coordinator.

    5. Send the assembled cases, including the case contents, to the Campus Fraud Coordinator.

      Note:

      Form 3210 should be completed when sending cases to Fraud. A notation should be made in the Remarks area to indicate why the case is being sent.

Process Code 87 (Agreed Statutory Notice)

  1. Tax examiners assign PC 87 when the taxpayer is in full agreement with the Stat.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  2. The system updates all cases to PC 87 when BT 71 or BT 87 is updated to "RB" status.

  3. The system creates an automatic assessment record for cases closed with a PC 87 up to a locally determined date, but no later than the dates shown in the table at IRM 4.19.2.6.40 (9), BT 71 - Statutory Notice Agreed Responses.

  4. Cases closed with PC 87 must have the adjustment input via IDRS after the dates shown in the table at IRM 4.19.2.6.40 (9), BT 71 - Statutory Notice Agreed Responses.

    Note:

    The "xClaim" or "REQ 54" IAT tool must be used when making an adjustment on an account.

  5. When the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify the volume.

    3. Verify each case per the Batch listing.

    4. Assemble return(s) and any correspondence.

    5. Ensure the cases and the Batch listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Code 88 (Partially Agreed/Adjustment to Prepayment Credits Statutory Notices)

  1. Tax examiners assign PC 88 when:

    1. There is no change to tax and an adjustment to prepayment credits (Withholding and/or Excess SSTax) is needed.

    2. The taxpayer is a Federal Employee and partially agrees with the Stat.

    3. The CP 2000 History data is incomplete and an assessment is needed.

    4. There are over 8 credit references that need assessed.

    Note:

    Clerks can assign this PC at the direction of the AUR Coordinator or Clerical Manager.

  2. Based on the assignment of PC 88, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. When the batch has been disassembled:

    1. Verify the volume.

    2. Verify each case per the Auto Assessment listing.

    3. Assemble cases.

    4. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    5. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Code 89 (One Taxpayer Agreed - Case Defaulted - Account Split)

  1. Beginning with TY 2015 tax examiners assign PC 89 when on a jointly filed return, only one taxpayer signed consent, the suspense period for the Statutory Notice issued to the non-responding spouse has expired and:

    • The non-responding spouse did not reply to the Stat Notice.

    • The Post Office returned the notice and no new address was found.

    • The taxpayer's response did not resolve the issue.

    In this situation, assessments must be made to MFT 31 accounts created for each taxpayer.

    Note:

    Prior to TY 2015, PC 89 was used to close cases where the underreporter issue(s) was determined to be the result of identity theft.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Verify each case per the Auto Assessment listing.

    3. Assemble cases.

    4. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    5. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Code 90 (Statutory Notice Assessed by Default/Closure)

  1. Tax examiners assign PC 90 when the suspense period for Stat cases has expired. The AUR system assigns PC 90 to cases that meet the following conditions when BT 79 is updated to "RB" status:

    • Taxpayer has not responded to the Stat.

    • Post Office has returned the notice and no new address was found.

    • Taxpayer's response does not resolve the issue and the allotted suspense time has expired.

  2. If the TE assigns PC 90 and inputs an assessment, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. When the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify the volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing or Batch listing as appropriate.

    5. Ensure the cases and the Auto Assessment/Batch listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Codes 91-93 (Statutory Notice No Change/Closures)

  1. Tax examiners assign PCs 91-93 when the case discrepancy has been resolved using the taxpayer response to the Stat.

  2. The system always creates an automatic assessment record (TC 290-0) on these cases.

  3. When the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify the volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

Process Code 94 (Statutory Notice Defaults with Revision or Exam Transfer)

  1. Tax examiners assign PC 94:

    1. To IPC 8M cases when the suspense period for Stat cases has expired and the taxpayer does not respond.

    2. When the CP 2000 History data is incomplete and an assessment is needed.

    3. When there are over 8 credit references that need assessed.

    4. When an assessment is required before sending the case to Exam.

  2. When the TE inputs an assessment, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (2), Assessments, for additional information.

  3. When the batch has been disassembled:

    1. Keep in strict CSN order.

    2. Verify the volume.

    3. Assemble cases for shipment to Document Retention.

    4. Print the Auto Assessment listing.

    5. Ensure the cases and the Auto Assessment listing are together and place in the designated area for PAS sampling.

    6. After PAS has completed their review, send to the Campus Document Retention, Files Operation, for association of the Form 5147.

  4. Cases must have the adjustment input via IDRS after a locally determined date, but no later than the dates shown in the table at IRM 4.19.2.6.46(2), BT 79 - Statutory Notice Defaults.

    Note:

    The "xClaim" or "REQ 54" IAT tool must be used when making an adjustment on an account.

Process Code 95 (Stat Notice Change to Deficiency/Recomputed CP 2000)

  1. Tax examiners assign PC 95 when it has been determined from the taxpayer's Stat response that a Recomputed CP 2000 should be issued.

  2. If the TE inputs an assessment, the system creates either an automatic or manual assessment record. See IRM 4.19.2.3.3 (3), Assessments, for additional information.

    Caution:

    PC 95 with auto assessment should be refiled to suspense BT 70.

  3. After the batch has been disassembled, paper cases are refiled by the original Stat Date and in CSN order.

  4. When the batch has been disassembled:

    1. Verify the volume.

    2. Refile the paper cases, within 2 business days, per the existing BT 70 CSN. These cases do not receive a new CSN.

Process Code 96 (Other Closure)

  1. Tax examiners assign PC 96 when it has been determined an assessment is not necessary for a case, and the case should be transferred to another function (e.g., Adjustments).

  2. The TE indicates where the case should be routed.

  3. Follow Campus directions to send the case and if a paper return, recharge the document, using IDRS CC ESTABDT or Form 2275.

Process Code 98 (Bankruptcy Suspense)

  1. Tax examiners assign PC 98 when the case needs to be suspensed pending instructions from Insolvency.

  2. The system automatically moves cases with PC 98 into BT 89001 when the TE commits the PC.

  3. This PC is not part of the verification process.

Process Code 99 (Innocent Spouse Suspense)

  1. Tax examiners assign PC 99 when the case needs to be suspensed pending instructions from the centralized Innocent Spouse Operation.

  2. The system automatically moves cases with PC 99 into BT 89002 when the TE commits the PC.

  3. This PC is not part of the verification process.

Internal Process Code Definitions

  1. Internal Process Codes (IPC) consist of a numeric character and an alpha character or two alpha characters. The numeric character defines the phase of program as follows:

    • 0 designates the case analysis or screening phase

    • 3 designates the CP 2501 response phase

      Exception:

      For TY 2014 and subsequent, IPC S3 was re-designated to Stat Notice phase for MFJ returns when only one TP signs the consent.

    • 6 designates the CP 2000 response phase

    • 8 designates the Stat response phase

    • 9 designates RECON phase

    The alpha character defines a specific action or suspense activity. These codes are used within the AUR system for tracking cases and are not uploaded to IDRS.

Internal Process Code 0A (Research Requests)

  1. Tax examiners assign IPC 0A when additional research is requested during the screening phase.

  2. The system automatically moves these cases to BT 34 after PC verification and the batch status is updated to "RB" .

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 34.

    4. Place in the designated area to be shelved in the appropriate suspense file.

Internal Process Code 0D (Miscellaneous Referrals - Screening)

  1. Tax examiners assign IPC 0D when cases require technical assistance to continue processing the case during screening phase.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Build all cases with IPC 0D into BT 35.

Internal Process Code 0E (Technical/Manager Referral)

  1. The AUR system assigns IPC 0E when a case is transferred to a TE or manager during screening phase.

  2. When the Transfer menu option is selected, the system automatically updates the case(s) to IPC 0E and moves the case(s) to BT 36.

  3. This IPC is not part of the verification process.

Internal Process Code 0P (TAS/Area Office/Congressional Cases/Referrals)

  1. The AUR system assigns IPC 0P when a case requires special handling due to Area Office/Congressional contact or because they have been identified as Taxpayer Advocate Services cases during the screening phase.

  2. When the IPC 0P update is initiated, the system automatically moves the cases to BT 36.

  3. This IPC is not part of the verification process.

Internal Process Code 0T (Screening Telephone Contact)

  1. The AUR system assigns IPC 0T when a case requires special handling due to a telephone inquiry by the taxpayer during the screening phase.

  2. When the IPC 0T update is initiated, these cases are automatically moved to BT 36 by the system.

  3. This IPC is not part of the verification process.

Internal Process Code 3A (CP 2501 Research Request)

  1. Tax examiners assign IPC 3A when additional research is requested for a CP 2501 case.

  2. The system automatically assigns the case to BT 42.

  3. This IPC is not part of the verification process.

Internal Process Code 3D (Miscellaneous Referral)

  1. Tax examiners assign IPC 3D when CP 2501 cases require technical assistance for processing.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Build all cases with an IPC 3D into BT 43.

Internal Process Code 3E (Technical/Manager Referral)

  1. The AUR system assigns IPC 3E when a case is transferred to a TE or manager during the CP 2501 phase.

  2. When the Transfer menu option is selected, the system automatically updates the cases to IPC 3E and moves the case to BT 45.

  3. This IPC is not part of the verification process.

Internal Process Code 3F (CP 2501 Fraud Referral)

  1. Tax examiners assign IPC 3F to CP 2501 cases identified as meeting potential fraud criteria. These cases are reviewed by the Examination Function.

  2. The system automatically moves cases to BT 94 during the systemic disassembly process.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range.

    4. Place in the designated area.

Internal Process Code 3L (CP 2501 Letter)

  1. Tax examiner assigns IPC 3L when it has been determined CP 2501 cases require additional contact with the taxpayer. The TE generates a letter to the taxpayer.

  2. The system automatically moves these cases to BT 47 after PC verification and the batch status is updated to "RB" .

    Note:

    During system disassembly, IPC 3L is converted to PC 97 to update the TC 922 on Master File.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 47.

    4. Place in the designated area to be shelved in the appropriate suspense file.

Internal Process Code 3P (CP 2501 TAS/AO/Congressional Inquiry)

  1. The AUR system assigns IPC 3P when a case requires special handling due to Area Office/Congressional contact, or because they meet Taxpayer Advocate Service criteria.

  2. The system is updated with an IPC 3P and cases are automatically moved to BT 45.

  3. This IPC is not part of the verification process.

Internal Process Code 3S (PHCALL CP 2501 Special Letter/Phone Call)

  1. Tax examiners assign IPC 3S when it has been determined that a CP 2501 case requires additional taxpayer contact, he/she can contact the taxpayer by telephone or by sending a letter.

  2. The system automatically moves the cases to BT 47 after PC verification and the batch status is updated to "RB" .

    Note:

    During system disassembly, IPC 3S is converted to PC 97 to update the TC 922 on Master File.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 47.

    4. Place in the designated area to be shelved in the appropriate suspense file.

Internal Process Code 3T (CP 2501 Taxpayer Telephone Contact)

  1. The AUR system assigns IPC 3T when a CP 2501 case requires special handling due to a telephone inquiry by the taxpayer.

  2. As the system updates cases with an IPC 3T, the cases are automatically moved to BT 45.

  3. This IPC is not part of the verification process.

Internal Process Code 6A (CP 2000 Research Request)

  1. Tax examiners assign IPC 6A when additional research is requested for a case in the CP 2000 phase.

  2. The system automatically moves these cases to BT 62.

  3. This IPC is not part of the verification process.

Internal Process Code 6D (Miscellaneous Referral)

  1. Tax examiners assign IPC 6D when CP 2000 cases require technical assistance for processing.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Build all cases with IPC 6D into BT 63.

Internal Process Code 6E (CP 2000 Technical/Manager Referral)

  1. The AUR system assigns IPC 6E when a case is transferred to a TE or manager during the CP 2000 phase.

  2. When the Transfer menu option is selected, the system automatically updates the case to IPC 6E and moves the case to BT 65.

  3. This IPC is not part of the verification process.

Internal Process Code 6F (CP 2000 Fraud Referral)

  1. Tax examiners assign IPC 6F to CP 2000 cases identified as meeting potential fraud criteria. These cases are reviewed by the Examination Function.

  2. The system automatically moves cases to BT 94 during the systemic disassembly process.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range.

    4. Place in the designated area.

Internal Process Code 6L (CP 2000 Letters)

  1. Tax examiners assign IPC 6L when it has been determined CP 2000 cases require additional contact with the taxpayer. The TE generates a letter to the taxpayer.

  2. The system automatically moves these cases to BT 60 after PC verification and the batch status is updated to "RB" .

    Note:

    During systemic disassembly, IPC 6L is converted to PC 97 and updates TC 922 on Master File.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 60.

    4. Place in the designated area to be shelved in the appropriate suspense file.

Internal Process Code 6P (CP 2000 TAS/AO/Congressional Inquiry)

  1. The AUR system assigns IPC 6P when a case requires special handling due to Area Office/Congressional contact, or because they meet Taxpayer Advocate Service criteria.

  2. When the system updates with an IPC 6P, the cases are automatically moved to BT 65.

  3. This IPC is not part of the verification process.

Internal Process Code 6S (PHCALL CP 2000 Special Letter/Phone Call)

  1. Tax examiners assign IPC 6S when it has been determined that a CP 2000 case requires additional taxpayer contact, he/she can contact the taxpayer by telephone or by sending a manual letter.

  2. The system automatically moves the cases to BT 60 after PC verification and the batch status is updated to "RB" .

    Note:

    During system disassembly, IPC 6S is converted to PC 97 and the TC 922 on Master File is also updated.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range for BT 60.

    4. Place in the designated area to be shelved in the appropriate suspense file.

Internal Process Code 6T (CP 2000 Taxpayer Telephone Contact)

  1. The AUR system assigns IPC 6T when a CP 2000 case requires special handling due to a telephone inquiry by the taxpayer.

  2. As the system updates cases to IPC 6T, the cases are automatically moved to BT 65.

  3. This IPC is not part of the verification process.

Internal Process Code 6X (CP 2000 Extension Request)

  1. Tax examiners assign IPC 6X to grant extensions for the taxpayer to respond to a CP 2000 notice/letter.

  2. This IPC extends the CP 2000 suspense time frame without moving the case from the existing suspense.

  3. When cases with IPC 6X display on the RLS Report, with or without location code 950, build to BT 66. As the case does not move from the existing AUR suspense file, no physical action to move the case is needed.

  4. At no response purge, these cases remain in the AUR suspense file.

  5. The system automatically moves the cases back to BT 50 or BT 55, after PC verification and the batch status is updated to "RB" . Refile the cases, within 2 business days, per the existing CSN.

Internal Process Code 8A (Statutory Notice Research Request)

  1. Tax examiners assigns IPC 8A when additional research is requested for a case in the Stat phase.

  2. The system automatically assigns the case to BT 77.

  3. This IPC is not part of the verification process.

Internal Process Code 8D (Miscellaneous Referrals)

  1. Tax examiners assign IPC 8D to Stat cases that require technical assistance for processing.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Build all cases with IPC 8D into BT 73.

Internal Process Code 8E (Statutory Notice Technical/Managerial Referral)

  1. The AUR system assigns IPC 8E when a case is transferred to a TE or manager during the Stat phase.

  2. When the Transfer menu option is selected, the system automatically updates the case to IPC 8E and moves the case to BT 75.

  3. This IPC is not part of the verification process.

Internal Process Code 8F (Statutory Notice Fraud Referral)

  1. Tax examiners assign IPC 8F to Stat cases identified as meeting potential fraud criteria. These cases are reviewed by the Examination Function.

  2. The system automatically moves these cases to BT 94 during the systemic disassembly process.

  3. When the batch has been disassembled:

    1. Keep cases in strict sequence order.

    2. Verify the volume.

    3. Use the Suspense Summary Report to identify and label the CSN range.

    4. Place in the designated area.

Internal Process Code 8L (Statutory Notice No Deficiency Change)

  1. Tax examiners assign IPC 8L when it has been determined these Stat cases require additional contact with the taxpayer. The TE generates a letter to the taxpayer.

  2. The system automatically assigns these cases back to the same BT 70 after PC verification and the batch status is updated to "RB" .

    Note:

    During systemic disassembly, IPC 8L is converted to PC 97 and updates the TC 922 on Master File.

  3. When the batch has been disassembled:

    1. Verify the volume.

    2. Refile the cases, within 2 business days, per the existing CSN.

      Note:

      These cases do not receive a new CSN.

Internal Process Code 8M (Statutory Notice Change to Deficiency)

  1. Tax examiners assign IPC 8M when additional taxpayer contact is necessary because the taxpayer's Stat response has resulted in a decrease to the tax on the original Stat.

  2. The TE generates the letter in addition to assigning IPC 8M to the case. These cases are returned to BT 70 after PC verification and the batch status is updated to "RB" . Refile the cases, within 2 business days, per the existing CSN.

    Note:

    During systemic batch disassembly, IPC 8M is converted to PC 97 and updates the TC 922 on Master File.

  3. If the TE inputs an assessment, the system creates either an automatic assessment or manual assessment record. See IRM 4.19.2.3.3 (3), Assessments, for additional information.

Internal Process Code 8P (Statutory Notice TAS/AO/Congressional Inquiry)

  1. The AUR system assigns IPC 8P when a Stat case requires special handling due to Area Office/Congressional contact, or because they meet Taxpayer Advocate Service criteria.

  2. As the system updates to IPC 8P, the cases are automatically moved to BT 75.

  3. This IPC is not part of the verification process.

Internal Process Code 8S (Stat Phone Call/Manual Letter)

  1. Tax examiners assign IPC 8S when it has been determined a Stat case requires additional taxpayer contact, he/she can contact the taxpayer by telephone or by sending a letter.

  2. The system automatically assigns these cases back to the same BT 70 after PC verification and the batch status is updated to "RB" .

    Note:

    During systemic disassembly, IPC 8S is converted to PC 97 and updates the TC 922 on Master File.

  3. When the batch has been disassembled:

    1. Verify the volume.

    2. Refile the cases, within 2 business days, per the existing CSN.

      Note:

      These cases do not receive a new CSN.

Internal Process Code 8T (Statutory Notice Taxpayer Telephone Contact)

  1. The AUR system assigns IPC 8T when a Stat case requires special handling due to a telephone inquiry by the taxpayer.

  2. As the system updates cases to IPC 8T, the cases are automatically moved to BT 75.

  3. This IPC is not part of the verification process.

Internal Process Code 9B (IDT Recon - CPAT/DITA Referral - Suspense)

  1. Tax examiners assign IPC 9B when it has been determined the case is IDT RECON or requires CPAT/DITA Referral.

  2. As the system updates to IPC 9B, the cases are automatically moved to BT 82.

  3. This IPC is not part of the verification process.

Internal Process Code 9E (Research/Referral within AUR - Suspense)

  1. The AUR system assigns IPC 9E when it has been determined additional research is required to resolve a RECON case or a case is transferred to a TE or manager during the RECON phase.

  2. As the system updates to IPC 9E, the cases are automatically moved to BT 82.

  3. This IPC is not part of the verification process.

Internal Process Code 9F (Reconsideration Full Abatement)

  1. Tax examiners assign IPC 9F when it has been determined the full amount of the original AUR assessment should be abated for a RECON case in BT 81.

  2. As the system updates to IPC 9F, the cases are automatically moved to the RECON segment of BT 96, 96002.

  3. When these cases are released, take appropriate routing actions.

Internal Process Code 9I (Reconsideration Information Needed)

  1. Tax examiners assign IPC 9I when it has been determined the RECON case in BT 81 is a request for general information only and not a request to change the AUR assessment, the TE sends the information.

  2. As the system updates to IPC 9I, the cases are automatically moved to the RECON segment of BT 96, 96002.

  3. When these cases are released, take appropriate routing actions.

Internal Process Code 9L (Reconsideration Payer Letter)

  1. Tax examiners assign IPC 9L when it has been determined a Payer Letter should be sent to resolve a RECON case in BT 81.

  2. As the system updates to IPC 9L, the cases are automatically moved to BT 82.

Internal Process Code 9N (Reconsideration No Change)

  1. Tax examiners assign IPC 9N when it has been determined there is not sufficient information to make a change to the AUR assessment for RECON case in BT 81, the TE takes the appropriate actions.

  2. As the system updates to IPC 9N, the cases are automatically moved to the RECON segment of BT 96, 96002.

  3. When these cases are released, take appropriate routing actions.

Internal Process Code 9P (Reconsideration Partial Abatement)

  1. Tax examiners assign IPC 9P when it has been determined the RECON case in BT 81 should be resolved with a partial abatement of the AUR assessment, the TE takes the appropriate actions.

  2. As the system updates to IPC 9P, the cases are automatically moved to the RECON segment of BT 96, 96002.

  3. When these cases are released, take appropriate routing actions.

Internal Process Code 9R (Reconsideration Referred - Non-AUR)

  1. Tax examiners assign IPC 9R when it has been determined the RECON case in BT 81 is not an AUR issue.

  2. As the system updates to IPC 9R, the cases are automatically moved to the RECON segment of BT 96, 96002.

  3. When these cases are released, take appropriate routing actions.

Internal Process Code LC (Lost Case)

  1. Tax examiners or clerks assign IPC LC if at any time during processing a case cannot be located.

    Caution:

    Ensure that case is not a Virtual case before input of IPC LC.

  2. As the system updates to IPC LC, the cases are automatically moved to BT 98.

  3. Recommendation - When associating disagreed responses, if a thorough search fails to locate the case, notate the response with "LC" and leave it in the disagreed response batch for the TE to determine whether or not processing can continue.

  4. Recommendation - When associating agreed responses to BT 51 or 71, if a thorough search fails to locate the case, notate the response with "LC" and leave it in the agreed response batch to continue processing.

  5. Recommendation - When building purge batches and after a thorough search fails to locate missing cases, add the SSNs to the purge batch to continue processing.

  6. If the SSN is currently assigned to other than a suspense batch, update the case using IPC RF to move the SSN back to the previous suspense batch before assigning it to the Lost Case Suspense Batch Type.

  7. The Lost Case Batch accepts assignment from any batch type.

  8. If there is an attempt to update or assign a case that is currently assigned to the BT 98 to another batch, the system displays a message indicating the case is assigned to the Lost Case Batch.

    Note:

    For instructions on how to resolve IPC LC, see IRM 4.19.2.6.66, BT 98 - Lost Case Suspense.

  9. SSNs assigned to BT 98 are monitored using the Lost Case Report. This report can be used as a research tool to locate the case. For additional information about the report, see IRM 4.19.2.10.15, Lost Case Report (Batch Type 98).

  10. This IPC is not part of the verification process.

Internal Process Code MC (Manual Case)

  1. Tax examining unit managers assign IPC MC when cases are identified as requiring manual processing. To do this, the cases must be closed on the AUR System. The technical manager reviews these cases when the TE determines the case must be worked manually.

    Note:

    Based on the IPC assignment, the system generates case contents which are printed and assembled with the case for routing to the designated unit.

  2. Before verification of the batch, transfer to the AUR Coordinator for review. If the IPC MC was input by the AUR Coordinator, continue processing.

  3. After disassembly of the batch,

    1. Print case contents.

    2. Assemble return(s) and any correspondence.

    3. Send the case(s) to the unit designated to process this type of case.

Internal Process Code MI (Manual Interest)

  1. Tax examiners assign IPC MI for cases that are systemically identified as needing a manual interest calculation. If the system identifies a manual interest case, it does not allow the TE to enter a PC 55, 57, 59, or 95 to generate a CP 2000 or a Recomputed CP 2000.

  2. When the batch has been disassembled:

    1. Verify the volume.

    2. Build these cases to BT 61.

    Exception:

    Cases with an IPC MI that are released through Unit Suspense do not need to be built to unit release batch. These cases can be built directly to a BT 61.

Internal Process Code RF (Refile Case)

  1. IPC RF is assigned when it has been determined the cases should be returned to the prior AUR suspense batch. These are cases that were previously in an AUR suspense batch (except for Lost Case and all Units Suspense Batch Types).

  2. The cases are moved back to the prior AUR suspense batch during system disassembly.

  3. After the batch status has been updated to "RB" , refile the cases, within 2 business days, per the existing CSN. These cases do not receive a new CSN.

    Caution:

    The terms refile, refiling and IPC "RF" refer to AUR suspense files. DO NOT SEND THESE CASES TO the CAMPUS FILES OPERATION (DOCUMENT RETENTION).

Internal Process Code RN (Recomputed Notice)

  1. Tax examiners assign IPC RN when it has been determined that a CP 2000 Recomputed Notice is necessary and the case can be closed as Partially Agreed.

  2. After PC verification and the batch status has been updated to "RB" build cases assigned an IPC RN into BT 67. For additional information on BT 67, see IRM 4.19.2.6.37, BT 67 - Partial Agreed.

Internal Process Code SI (Stolen Identity)

  1. Tax examiners assign IPC SI when the case is being referred to the Identity Theft Victims Assistance (IDTVA) and is being suspensed until IDTVA makes a determination.

  2. The system automatically moves cases with IPC SI into BT 89003 when the TE commits the IPC.

  3. This IPC is not part of the verification process.

Internal Process Code S3 (Statutory Notice - MFJ - Only One TP Signature on Consent)

  1. Tax examiners assign IPC S3 when on a jointly filed return only one taxpayer signed consent. The TE generates a letter to the taxpayers to request the non-responding spouse’s signature.

    Note:

    Prior to TY 2014 IPC S3 was designated for CP 2501 phase identity theft cases when additional contact with the taxpayer was required. IPC S3 was redesignated from CP 2501 phase to Statutory Notice phase processing to suspense cases requiring adjustments on MFT 31.

  2. The system automatically moves these cases to BT 89004 after PC verification and the batch status is updated to "RB" The system also creates MFT 31 accounts for both taxpayers, when appropriate.

    Note:

    During system disassembly, IPC S3 is converted to PC 97 to update the TC 922 on Master File.

  3. When the batch has been disassembled hand-walk these cases to the designated TE or team.

Internal Process Code S6 (CP 2000 - MFJ - Only One TP Signature on the Consent)

  1. Tax examiners assign IPC S6 when on a jointly filed return only one taxpayer signed consent. The TE generates a letter to the taxpayers to request the non-responding spouse’s signature.

    Note:

    Prior to TY 2014 IPC S6 was designated for CP 2000 phase identity theft cases when additional contact with the taxpayer was required.

  2. The system automatically moves these cases to BT 89005 after PC verification and the batch status is updated to "RB" .

    Note:

    During system disassembly, IPC S6 is converted to PC 97 to update the TC 922 on Master File.

  3. When the batch has been disassembled hand-walk these cases to the designated TE or team.

Internal Process Code S8 (Statutory Notice - MFJ - Only One Spouse Files Petition)

  1. Tax examiners assign IPC S8 when on a jointly filed return only one taxpayer filed a petition with the U.S. Tax Court.

    Note:

    Prior to TY 2014 IPC S8 was designated for Statutory Noice phase identity theft cases when additional contact with the taxpayer was required.

  2. The system automatically moves these cases to BT 89006 after PC verification and the batch status is updated to "RB" .

    Note:

    During system disassembly, IPC S8 is converted to PC 97 to update the TC 922 on Master File.

  3. When the batch has been disassembled hand-walk these cases to the designated TE or team.

Internal Process Code SR (Statutory Recomputed Notice)

  1. Tax examiners assign IPC SR when it has been determined that a Stat case requires both a Recomputed Notice and the case can be closed as Partially Agreed.

  2. After PC verification and the batch status has been updated to "RB" build cases with IPC SR to BT 87. For additional information on BT 87, see IRM 4.19.2.6.52, BT 87 - Partial Agreed Statutory Notice.

Internal Process Code WP (Wrong Pulls)

  1. Tax examiners assign IPC WP (Wrong Pull) on the system and write "WP" on the Form 4251. This IPC is assigned to cases when the FRC pulled the wrong DLN.

  2. Take the following action for cases with IPC WP:

    1. Leave the Form 4251 attached to the return.

    2. Indicate "Wrong Pull" in the upper right corner of the Form 4251.

    3. Send return(s) to the appropriate FRC by routing to the Files Operation. The system moves these cases to BT 30.

Reports

  1. The reports in the AUR System serve two distinct purposes. The first is to provide listings to aid in the flow of work through the units. The second is to provide Managers and the AUR Coordinator with information used in the coordination and monitoring of inventory.

  2. Unless otherwise specified the following reports can be viewed and printed by all of the clerical function.

General Report/Listing Information

  1. The report data on the AUR system is classified as being either system or user generated. There are two major groupings, Reports and Listings.

  2. The first grouping is Reports and are defined as follows:

    • Reports contain data elements that provide information allowing management to monitor the total AUR inventory.

    • Reports are usually generated by the system and display all data that reflects the whole system rather than the individual batch information provided by the listings.

    • Reports give the user a picture of the system's information for a specific time frame, rather than the data for a cumulative period.

  3. The second grouping is designated as Listings and can be defined as follows:

    • Listings are used as transmittal sheets for specific batches of work. Listings break the batch information down by PCs, CSNs and/or SSNs.

    • Listings DO NOT give a comprehensive picture of the inventory and usually are not generated by the system.

      Note:

      A few of the listings are system generated and provide information, which is needed to process cases that require special handling.

  4. The reports/listings are accessible for viewing or printing.

  5. To view or print a report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu. When the Reports menu displays, each type of report or listing available is shown as an option.

    4. Select the report or listing to view/print. The selected report/listing opens in a Microsoft Internet Explorer Window.

    5. Select Open, the report opens in a Microsoft Internet Explorer Window.

    6. Select File from the menu.

    7. Select Print from the drop down menu.

    8. To exit the report, select File then Close from the menu options at the top of the report or use the "X" in the top right hand corner of the report.

    9. Press >F8< to exit.

      Note:

      If a print of the entire report is not needed, only print the portion of the report needed. See IRM 4.19.7.2.1, SnagIt, for additional information.

  6. To navigate through a report on the screen, use the mouse or the following keys on the keyboard:

    • End - Takes you to the last page of the report

    • Down Arrow - Moves the cursor down one line

    • Page Down (>pg dn<) - Takes you to the next page of the report

    • Home - Takes you to the first page of the report

    • Up Arrow - Moves the cursor up one line

    • Page Up (>pg up<) - Takes you to the previous page of the report

  7. Reports that are system generated are created weekly during the normal batch processing runs.

    Caution:

    All report or listing data is maintained by the system until the next time the report/listing is generated. User generated information is kept for various time frames, depending on the report or listing that is selected. Each of the individual report/listing descriptions that follow provide specific information regarding these systemic constraints. If a paper record is required or desired for any data, it should be printed as soon as it is available and the paper record maintained.

Address Update Report

  1. The Address Update Report provides a listing of cases with a new address since the case was batched into BT 59. When BT 59 is updated to "RB" status, the system searches for receipt of a new address and identifies those cases.

  2. The report must be printed before the system allows the batch to be updated to "RB" status.

  3. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select addressuPdate from the drop down menu.

    5. Enter the five digit batch number.

    6. Enter "S" for SSN or "E" for sequence number.

  4. This report can also be accessed by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Select Reports.

    7. Select Address update from the drop down menu.

    8. Enter the five digit batch number.

  5. The report consists of three columns of:

    • Sequence Number

    • SSN

      Note:

      A Virtual Indicator (V) appears to the right of the SSN if it is a virtual case.

    • Old CSN

  6. Use this report to pull the cases with updated addresses and build them to BT 38.

    Note:

    If the system prompts "IPC 6L" is on the case, build these into BT 84.

Aged Response Batch Summary

  1. The Aged Response Batch Summary Report displays a summary of batches containing cases with responses that are older than the age set by the AUR Coordinator in the parameter table.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Weekly reports from the drop down menu.

    5. Select agd rsp Bat sum from the pull-right menu.

  3. The primary sort is batch status. The Batch Status Types are broken down by:

    • Batches Being Built (Unassociated)

    • Associated Batches

    • Assigned to Unit

    • Review Sample

    • Batch Finished

    • Unit Suspense Batches

  4. The following information displays for each batch status:

    • Response Type

    • Oldest IRS Received Date

    • Age

    • Batch Number

    • Volume/Aged Cases

    • Batch Status

    • Batch Location

  5. The Batch Number Types are broken down by:

    • CP 2501

    • CP 2000

    • Stat Notice

    • Unit Suspense

  6. The Aged Response Batch Summary Report also provides a summary page. This page displays the summary of responses by Batch Status Type, that are older than the age set by the AUR Coordinator in the parameter table. The summary page displays the following:

    • Batches Being Built

    • Associated Batches

    • Assigned To Unit

    • Review Sample

    • Batch Finished

    • Unit Suspense Batches

      Note:

      The summary page also provides the total volume of all batches meeting the report criteria.

  7. Counts for Agreed Responses come from data of BT 51 and 71. All other batch types (in this instance) are to be considered disagreed.

  8. This Report is system generated weekly and may be viewed and/or printed.

Aged Screening Research Pull Listing

  1. The Aged Screening Research Pull listing displays information on cases assigned to BT 34 that are more than 30 days old.

  2. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Weekly reports from the drop down menu.

    5. Select aGed scrn rsrch from the pull-right menu.

  3. This listing provides the following information:

    • Case Location

    • Assigned Date

    • Virtual Indicator (V)

    • SSN

    • Process Code

    • Freeze Code

    • Age Over 30 Days

  4. Clerical uses this listing to pull the aged cases as the system automatically closes these cases with PC 29 if the case has not been built into another batch before the 30 days. Use this list to prevent automatic case closure of cases by identifying them in time to move the case data to another batch type for processing.

  5. The listing is generated weekly and can be viewed or printed by the AUR Coordinator and Managers.

Agree/Non-agree and Docketed Appeals (NPS) Suspense Inventory Report

  1. This report displays cases in BTs 89004, 89005 and 89006.

  2. This report is used to monitor the inventory of jointly filed return cases where only one taxpayer signed consent to the tax increase or only one taxpayer filed a petition with U.S. Tax Court, and is displayed by UID number.

  3. The report displays the following:

    • User ID

    • SSN

    • IRS Rec'd Date

    • Assign Date

    • Letter Date

    • Age From IRS Rec'd Date

    • Age From Assign Date

    • Age From Letter Date

  4. To access the Agree/Non-agree and Docketed Appeals (NPS) Suspense Inventory Report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Then select Weekly reports from the drop down menu.

    5. Select Agree/Non-agree Suspense Inventory from the pull-right menu. The Agree/Non-agree Suspense Inventory Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

Auto Assessment Report

  1. The Auto Assessment Report provides a listing of cases in sequence number order, which have been automatically assessed in other than a Fully Agreed Response batch.

    Note:

    The auto assessment report does not generate for BTs 51, 67, 71, 79, and 87.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select auto assess from the drop down menu.

    5. Enter the five digit batch number.

  3. This report can also be accessed by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Verify pc from the drop down menu.

    5. Select Reports.

    6. Select Auto Assess Rpt from the drop down menu.

    7. Enter the five digit batch number.

  4. The report displays the following data:

    • Process Code

    • Files Sequence Number

    • Virtual Indicator (V)

    • SSN

    • SOURCE DOC (An "N" displays in the NO SOURCE DOC field when there are no attachments for Files to associate with the Form 5147.)

      Note:

      The SOURCE DOC field may display "N" , "R" , "Y" or be blank. No clerical action is required.

  5. The Auto Assessment Report is used to ensure cases are in correct adjustment sequence order for shipment to files.

  6. This report is generated daily by the system and must be printed daily. The report may be printed or viewed by the Clerical Managers, Clerical Leads and the Clerks.

Auto Purge Pull List

  1. This listing identifies cases that contain conditions (fallouts) requiring TE or Coordinator review and must be printed and worked on a weekly basis.

    Note:

    As the fallout conditions contain cases such as identity theft and ARDI it is important that the cases on the list are worked timely.

  2. The listing displays the following:

    1. Notice Date

    2. Suspense Sequence Number

    3. Virtual Indicator

    4. SSN

    5. Target Batch

      Note:

      If the fallout condition indicates TC 971 ID Theft, build to the appropriate BT 84 for identity theft cases. Provide the AUR Coordinator a listing of any IDT batches.

    6. Fallout Condition

  3. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the drop down menu.

    5. Select Auto purge from the pull-right menu.

    6. Select Auto purge pull list from the pull-right menu.

    7. Enter the five digit batch number. The Auto Purge Pull List opens in a Microsoft Internet Explorer Window.

    8. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  4. Use this list to build these cases to the appropriate batch or transfer to a TE or the Coordinator.

  5. If the fallout condition indicates "No Notice sent - transfer to Coordinator" , transfer the case to the Coordinator.

    Caution:

    If a large number of cases have this condition, it may indicate a problem with a specific mailout date. Contact the Coordinator prior to transferring.

  6. If the fallout condition is "MFT 31 non agree - contact Coordinator" or "NPS - contact Coordinator" , contact the Coordinator for the proper actions to take on the case.

  7. This list is generated on demand and can be viewed or printed.

Auto Purge Batch
  1. This listing identifies cases that remain in the 40, 47, 50, 55, 60, 70, Suspense batches and is sorted by target batches.

  2. The listing displays the following:

    1. Target Batch

    2. Suspense CSN

    3. Virtual Indicator

    4. SSN

    5. Total Volume to BT

  3. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the drop down menu.

    5. Select Auto purge from the pull-right menu.

    6. Select aUto purge batch from the pull-right menu.

    7. Enter suspense batch number.

  4. This list is generated on demand and can be viewed or printed.

Rb Auto Purge Batches
  1. This listing identifies BT 38, 49, 59, and 79, that were systemically built and are ready to be updated to "RB" status. This listing also identifies BT 84 that were systemically built and are ready to be updated to "AB" status.

  2. The listing displays two sections: BATCHES and PRIOR BATCHES NOT IN RB STATUS. The BATCH section displays batch numbers that are currently ready to purge. The PRIOR BATCHES NOT IN RB STATUS section displays the following:

    1. Batch

    2. Status date

  3. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the drop down menu.

    5. Select Auto purge from the pull-right menu.

    6. Select Rb batches from the pull-right menu. The RB Auto Purge Batches Report opens in a Microsoft Internet Explorer Window.

    7. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  4. This report is generated weekly and can be printed or viewed.

Batch Inventory Report

  1. Batch Inventory Reports list batches by batch status in batch number order.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select batch inventorY from the drop down menu.

    5. Select one of the options from the pull-right menu. See (3) below for a list of options.

  3. This report contains a menu, which allows the User to select nine data options.

    1. Batch Type - displays a specified batch type.

    2. Association Batch - displays all batches that are in "AB" status.

    3. Screening Batch - displays all screening batches.

    4. CP 2501 - displays all CP 2501 batches.

    5. CP 2000 - displays all CP 2000 batches.

    6. Statutory - displays all Stat batches.

    7. Complete - displays all batches.

      Note:

      The COMPLETE option includes all of the other categories except for Unit Suspense.

    8. Unit Suspense - This report displays total number of cases assigned to unit suspense batches, the oldest IRS received date and age from the IRS received date. Use this report to determine if the site has excess inventory in the unit suspense and to identify pockets of old work etc.

    9. Recon - displays all RECON batches (BT 81).

    Note:

    System built Screening Batches that contain only virtual cases are identified as a Virtual Batch (V) on the reports.

    Note:

    Response batches that are built where the original cases were virtual cases are identified with a "Y" in the virtual field on the reports.

    Note:

    In addition to the batch numbers, all options listed above display: their status, days in status, volume, location, and age, if applicable.

  4. Each data option of the report may also be detailed by choosing one or all of the Batch Status Codes or Location Numbers within the selected data option. The Status categories are further broken down by:

    • Batch Number

    • Days in Status

    • Volume

    • Location

    • Batch/IRS Received Date

    • Age from IRS Received Date

    • Volume Over 30 Days by Saturday

  5. The Batch Inventory Report also provides a summary page. This page displays:

    • Batch Status

    • Batch Volume

    • Case Volume, number of cases assigned to batches

    • Oldest IRS Received Date

    • Age, number of days from IRS Received Date

  6. The system continuously updates this report. This report is used to monitor the volume of work available.

  7. These reports are generated upon demand and can be viewed or printed.

Batch Listings

  1. Batch Listings display all of the cases in a designated batch arranged in a selected sequence order. These listings can be generated for any batch in the system.

  2. Batch Listings are used as transmittal documents and as records of batch contents.

  3. When Batch listing is selected, a menu appears which allows the user to select from the three data options.

    • Sequence Number-SSN-PC (seq-Num-ssn-pc)

    • PC-Sequence Number-SSN (Pc-seq-num-ssn)

    • Sequence Number-SSN (Seq-num-ssn)

  4. To access batch listings:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Batch listings from the drop down menu.

    5. Select one of the available options from the pull-right menu. The listing options display in the order stated in (3) above.

      Note:

      The User has the option of printing the entire Batch listing or only the Summary page for the Sequence Number - SSN - PC listing and the PC - Sequence Number - SSN listing.

    6. Enter the five digit batch number. The selected Batch listing opens in a Microsoft Internet Explorer Window.

    7. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  5. These listings can also be accessed by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Select Reports.

    7. Select Batch listings from the drop down menu.

    8. Select one of the available options from the pull-right menu. The listing options display in the order stated in (3) above.

      Note:

      The User has the option of printing the entire Batch listing or only the Summary page for the Sequence Number - SSN - PC listing and the PC - Sequence Number - SSN listing.

    9. Enter the five digit batch number. The selected Batch listing opens in a Microsoft Internet Explorer Window.

    10. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  6. Batch listings are generated and printed by the user.

PC-Sequence Number-SSN Batch Listing
  1. This listing is selected from the Batch listing menu and is used to identify cases in a specific batch.

  2. To access this listing, see IRM 4.19.2.10.9(4) or (5), Batch Listings.

  3. The PC-Sequence Number-SSN listing is user generated by batch number and displays the following, as part of the header information:

    • Batch Number

    • Batch Status

    • Batch Date

    • Location

  4. The primary sort of this listing is by PC. The following information is shown, in two columns, for each PC in the batch:

    • Sequence Number. This number depends on the type of batch requested by the user

      Note:

      If a letter batch type is input, the sequence number consists of the two digit work unit number and the two digit position within the work unit. If a suspense batch is input, the sequence number consists of a four-digit sequence number or RLS (Release).

    • SSN

      Note:

      A Virtual Indicator (V) appears to the left of the SSN if it is a virtual case.

    • IRS Received Date/Suspense Date

      Note:

      The IRS received date is displayed for response batches. The Suspense date is displayed for suspense batches.

  5. The last page of this listing is a summary page. This page may be printed by itself to be used as a batch transmittal. The summary page contains the following:

    • Process Code(s)

    • Volume for each PC

    • IRS received date for response batches or the Suspense date for suspense batches for each PC

    • Volume of cases for the IRS received date or the Suspense date

    • Total volumes for PCs and the dates

Sequence Number-SSN-PC Batch Listing
  1. This listing is selected from the Batch listing menu and is used to identify cases in a specific batch.

  2. To access this report, see IRM 4.19.2.10.9(4) or (5), Batch Listings.

  3. The Sequence Number-SSN-PC listing is user generated by batch number and displays the following, as part of the header information:

    • Batch Number

    • Batch Status

    • Batch Date

    • Location

  4. The primary sort of this listing is by sequence number. This listing displays the following data in two columns:

    • Sequence number: This number depends on the type of batch requested by the user.

      Note:

      If a response batch type is input, the sequence number consists of the two digit work unit number and the two digit position within the work unit. However, if a suspense batch is input, the sequence number consists of the four-digit sequence number or RLS (Release).

    • SSN

      Note:

      A Virtual Indicator (V) appears to the left of the SSN if it is a virtual case.

    • Process Code

    • Received Date

  5. The last page of this listing is a summary page. The summary page only may be printed to use as a batch transmittal. The summary page contains the following data:

    • Process Code

    • Volume for each PC

Sequence Number-SSN Batch Listing
  1. This listing is selected from the Batch listing menu and is used to identify cases in a specific batch.

  2. To access this report, see IRM 4.19.2.10.9(4) or (5), Batch Listings.

  3. The Sequence Number-SSN listing is user generated by batch number and displays the following, as part of the header information:

    • Batch Number

    • Batch Status

    • Batch Date

    • Location

    • Received Date

  4. This listing displays the following data:

    • Sequence number: This number depends on the type of batch requested by the user.

      Note:

      If a response batch type is input, the sequence number consists of the two digit work unit number and the two digit position within the work unit. However, if a suspense batch is input, the sequence number consists of the four-digit sequence number or RLS (Release).

    • SSN

      Note:

      A Virtual Indicator (V) appears to the left of the SSN if it is a virtual case.

    • Total Volume of cases in the batch

Cases In Error Report

  1. The Cases in Error Report provides a listing of cases with error conditions such as new transactions, missing process codes, special paragraphs, etc. The system identifies error conditions when technical updates batch status to "BF" , during clerical PC verification, and when the batch status is updated to "RB" .

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Cases in error from the drop down menu.

    5. Enter the five digit batch number. The Cases in Error Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  3. This report can also be accessed by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Select Reports.

    7. Select Cases in error from the drop down menu.

    8. Enter the five digit batch number. The Cases in Error Report opens in a Microsoft Internet Explorer Window.

    9. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  4. The report is used to identify cases with error conditions and to resolve those error conditions. The left side of the report shows the following case data:

    • SSN

      Note:

      A Virtual Indicator (V) appears to the left of the SSN if it is a virtual case.

    • Process Code

    • PC UID

    • Sequence number within the batch

    • Owner UID

  5. The right side of the report lists the following error conditions which are marked as identified by the system:

    • NO PC (No process code)

    • DEF ECT

    • NEW TRN (New Transaction)

    • PC NOT VER (PC not verified)

    • PYR AGT (Payer agent)

    • REQUEST

    • OVER $100K

    • SPC PAR (Special paragraph)

    • LTR PAR (Letter paragraph)

    • ACT REQ (Action required)

  6. This report is generated on demand by batch number and can be viewed or printed.

Check Notice/Letter Date Listing

  1. The Check Notice/Letter Date listing provides a listing of cases the system has identified as missing or not purged after no response cases have been batched into BT 49, BT 59, or BT 79.

  2. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select check dt lIst from the drop down menu.

    5. Enter the appropriate two digit Batch Type.

    6. Enter Notice Date. The Check Notice/Letter Date Listing opens in a Microsoft Internet Explorer Window.

    7. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. This listing is generated by batch type and notice date. The report also provides the total number of cases. The listing displays the following data:

    • CSN

    • SSN

    • Virtual Indicator (V)

  4. Use the Check Notice/Letter Date listing to:

    1. Locate the missing cases.

    2. Build the missing cases to the appropriate no response batch if the missing cases are not located.

    3. Verify any cases remaining in suspense batches.

  5. This listing is generated on demand and can be viewed or printed.

Closed Missing Data Case Report

  1. This report displays information on cases in BT 32. The missing data has not been received within 45 days and the system has closed the cases.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select closed researcH from the drop down menu.

    5. Select Missing data from the pull-right menu.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. The Closed Missing Data Case Report displays SSNs followed by the Virtual Indicator (V) if applicable, in four columns. Cases are filed in the Missing Data Suspense area in SSN order.

  4. The report is used to pull the cases from the suspense file and prepare and send the cases to the appropriate FRC.

  5. This report is system generated weekly and can be viewed or printed.

Completed Case Report

  1. The Completed Case Report displays information on cases in BT 32 when the missing data has been received.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the drop down menu.

    5. Select Complete case from the pull-right menu. The Completed Case Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. The Completed Case Report displays the SSNs followed by the Virtual Indicator (V) if applicable, in four columns. Cases are filed in the Missing Data Suspense in SSN order.

  4. The report is used to pull the cases from the suspense file and build to BT 31.

  5. This report is system generated weekly and can be viewed or printed.

Disassembled/Age Batch Report

  1. This report displays aged cases in batches that have been through the disassembly process (DC status). Cases from batches in "DC" status display on the next week's report.

    Example:

    Cases in disassembled batches with IPC MI needing to be built to BT 61 and cases with IPC RN needing to be built to BT 67.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the drop down menu.

    5. Select Disassem batch from the pull-right menu. The Disassembled Age Batch Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. The Disassembled/Age Batch Report has four columns that display the following:

    • SSN

      Note:

      A Virtual Indicator (V) appears to the left of the SSN if it is a virtual case.

    • Process Code

    • Batch

    • Status Date

  4. This report is used to monitor batches that have been disassembled and SSNs (cases) that have not been built to the appropriate batch.

  5. If the user is unable to locate the case to build follow Campus directions to either:

    • Continue processing without the physical case file or

    • Assign the SSN to BT 98 and closely monitor for subsequent actions

    Note:

    The above instructions do not apply to Virtual cases.

  6. The Disassembled/Age Batch Report is updated continuously and is generated upon demand. It may be viewed or printed.

Lost Case Report

  1. The information displayed on this report represents all cases currently assigned an IPC LC.

  2. The report data is sorted by either Batch Assignment Date, CSN or SSN order.

  3. To access the Lost Case Report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Then select lOst case from the drop down menu.

    5. Select one of the available options from the pull-right menu. The listing options display in the order stated in (2) above. The selected Lost Case Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5) , General Report/Listing Information, for information on printing report.

  4. The following information is displayed:

    • SSN

    • Previous Process Code

    • Process Code Date

    • Old Batch Number

    • Old Batch Location

    • Old CSN

    • Notice Type

    • Notice Date

    • Received Date

    • Total Volume

  5. This report is used to monitor volumes and as a research document for locating missing cases.

  6. The Lost Case Report is updated continuously and is generated upon demand. It may be viewed or printed.

Miscellaneous Letter Listing

  1. This is a listing of cases where a letter was issued to the taxpayer, and another action was taken on the case(s) at the same time. These cases have PCs other than 3L, 3S, 6L, 6S, or 8L.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select misc letter from the drop down menu.

    5. Enter the five digit batch number. The Misc. Letter Listing opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. This report can also be accessed by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Select Reports.

    7. Select Misc ltr list from the drop down menu.

    8. Enter the five digit batch number. The Misc. Letter Listing opens in a Microsoft Internet Explorer Window.

    9. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  4. The Miscellaneous Letter listing shows the Sequence Number and SSN in three columns. The listing also displays the total volume of cases.

  5. Use the listing to pull the manual letters (prepared by the TE) from the identified cases. Mail the letters to the taxpayer.

  6. The listing is generated and printed when a response batch type is updated to "RB" batch status.

Over Eight Reference Codes Report

  1. This report provides information regarding cases that have more than eight Credit Reference Numbers associated with an assessment made on the case.

  2. When BT 67 and 87 are updated to "RB" status, the system checks for cases with the condition described above. If there are cases in the batch with this condition, the report MUST be printed to identify the cases.

  3. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Select Reports.

    7. Select Over eight ref from the drop down menu.

    8. Enter the five digit batch number. The Over Eight Reference Codes Report opens in a Microsoft Internet Explorer Window.

    9. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  4. Pull the cases listed on the report and transfer them back to the TE who worked the case or to a designated UID. The batch cannot be updated until the cases are pulled from the batch.

  5. The report displays in two columns of Sequence Numbers and SSNs. The report contains the following information:

    • Batch Number, as part of the header information

    • Sequence Number

    • SSN

    • Total Volume, as a summary

Partially Agreed Aging Report

  1. This report identifies BTs 67 and 87 that have been in "AB" batch status for one or more processing cycles.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the drop down menu.

    5. Select Part agreed from the pull-right menu. The Partially Agreed Aging Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. The Partially Agreed Aging Report displays the Batch Number and the date the batch status was updated.

  4. This report is used to determine which BT 67 and BT 87 batches require updating to "RB" batch status.

  5. This report is generated upon demand and can be viewed or printed.

Produce Notice/Letter Suspense List

  1. The listing displays data by Notice Date and Letter Date.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Weekly reports from the drop down menu.

    5. Select Notice letter from the pull-right menu. The Notice/Letter Suspense Listing opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  3. The Notice Date section provides data concerning the Suspense Batches for CP 2000, Recomp CP 2000, CP 2501, and Stat Notices. The following data is displayed for each of the notice suspense batches:

    • Notice Date (in order)

    • Original Mail volume for each Notice Date

    • Current volume for each Notice Date

    • Purge Date for each Notice Date

    • Suspense Batch Number

    • Total Original Mail volume and Total Current volume for each Notice suspense type

  4. The Letter Date section provides similar information for the Letter Suspense Batches for the CP 2000 and the CP 2501. The following data is displayed for each of the Letter Suspense Batches:

    • Letter Date

    • Current volume for each Letter Date

    • Purge Date for each Letter Date

    • Suspense Batch number for each Letter Date

    • Total Current volume for each Letter Suspense type (CP 2000 and CP 2501)

  5. The summary page of the report lists:

    • Each Notice and Letter type and the volume for each

    • Subtotals for CP 2000 and CP 2501 Letters

    • Total volume

  6. The system generates the report weekly and can be viewed or printed. The report is used to monitor the timely and complete purging of each Notice and Letter Date.

RLS Batch Status Report

  1. This report should be run on a daily basis as there are virtual cases that are not physically available to build. These cases should be built from the listing.

  2. The RLS Batch Status Report identifies cases worked and released by the TEs but have not yet been processed by clerical.

  3. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select rls batch from the drop down menu. The RLS Batch Status Report opens in a Microsoft Internet Explorer Window.

    5. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  4. The information for each row on the report is displayed as follows:

    • Batch (two digit batch number - shown only once per page)

    • SSN

    • Virtual Indicator (V)

    • PC

    • PC Date

    • UID

    • Previous Location

    • Release Case Date

    • CSN (when one is available)

  5. Use this report to pull paper cases from the suspense files and build them to the appropriate Unit Release BT 37, 46, 66 or 86. See IRM 4.19.2.5.3.3, Unit Release Batch Building - BT 37, 46, 66 and 86.

  6. Cases released through Universal Work appear on this report as XX950.

  7. The report is generated on demand and can be viewed and printed.

Reject Listing

  1. The Reject listing identifies CP Notices with reject conditions and displays them in CSN order.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Weekly reports from the drop down menu.

    5. Select Reject list from the pull-right menu. The Reject Listing opens in a Microsoft Internet Explorer Window.

      Note:

      You may also choose options Current or History.

    6. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  3. There are seven reject conditions for CP Notices:

    • 1 - Restricted Interest

    • 2 - Military Action

    • 4 - Invalid Interest (per SCRS)

    • 5 - Not found on TlF

    • 6 - Invalid Interest (per AUR)

    • 7 - Disaster Case (Type 1)

    • 8 - Disaster Case (Type 2 and 4)

  4. Pull the paper cases listed on the Reject listing:

    1. Build Reject codes 1, 4, 5, 6, and 7 into BT 61.

    2. Build Reject codes 2 and 8 into BT 39.

  5. The information displayed on the list is as follows:

    • CSN

    • Virtual Indicator (V)

    • SSN

    • Reject Code

    • Total volume for each Reject Code

  6. The listing is generated weekly by the system and can be viewed or printed. The Reject listing for prior weeks is available upon request.

Reworked Case Listing

  1. The Reworked Cases listing displays the cases in BT 95 which have been reworked by the TE.

  2. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select reworKed cases from the drop down menu.

    5. Enter the five digit batch number. The Reworked Cases listing opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. This report can also be accessed by taking the following actions:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Select Reports.

    7. Select Reworked cases from the drop down menu.

    8. Enter the five digit batch number. The Reworked Cases listing opens in a Microsoft Internet Explorer Window.

    9. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  4. The Reworked Case listing displays three columns of Sequence Number and SSN, and the Total Volume of cases in the batch.

  5. The listing is used to identify the cases which must go through the Batch Disassembly Process. The paper cases in BT 95 that do not appear on the list are refiled to the appropriate suspense batch after the batch status is updated to "RB" .

  6. This listing is generated on demand and can be viewed or printed.

Sequence Number/Notice Date Pull Listing

  1. This listing displays all of the cases for a specified batch to identify cases that need to be pulled for that batch.

  2. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select pull listiNg from the drop down menu.

    5. Enter the five digit batch number.

    6. Enter Sort order, "D" for Date order, "S" for Sequence order. The selected Pull Listings opens in a Microsoft Internet Explorer Window.

    7. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. This listing can also be accessed while in the batch building screen by taking the following actions:

    1. Select Pull list from the menu.

    2. Enter "D" for date order or "S" for sequence order. The selected Pull Listings opens in a Microsoft Internet Explorer Window.

    3. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  4. Use this listing to locate and pull paper cases, and to associate taxpayer correspondence or undeliverable correspondence identified with better address. Pull Listings can also be used to pull and verify cases from suspense batches.

  5. The Pull listing data fields are:

    • Notice Date

    • Suspense CSN

    • Virtual Indicator (V)

    • SSN

    • Response CSN

    • Routing Unit

    • Routing UID

    • Total volume

  6. This listing is user generated and is printed on demand.

Stat Not Generated Report

  1. This report provides a list of cases from the prior weeks' Stat mailout that did not receive a Certified Mail Number, indicating the Stat was not generated and mailed. The AUR system receives this data from CPS within two weeks of the Stat notice date.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the Reports menu.

    5. Select stat Not gen from the pull-right menu. The Stat Not Generated Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. The Stat Not Generated Report displays:

    • CSN and virtual indicator

    • SSN

    • Total number of cases

    • SCRS due date

  4. This report is used to identify and transfer cases that did not generate a Stat Notice to the AUR Coordinator or designated UID.

  5. This report is generated weekly by the system and can be viewed or printed for the prior weeks' Stat Notices.

Statute Listing

  1. This report provides a list of all open cases within 120 days of the Statute Expiration Date.

  2. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Weekly reports from the drop down menu.

    5. Select Statute from the pull-right menu. The Statute Listing opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. The Statute listing displays:

    • Statute Date

    • CSN

    • SSN

    • Total number of cases

  4. The report is used to monitor cases to ensure resolution before the Statute expires.

  5. The report is generated weekly and can be viewed or printed.

Stop CP Mailout Listing

  1. This listing displays data for cases that have had a request to stop CP 2501, CP 2000, and Stat notices from being mailed.

  2. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select stop notice from the drop down menu.

    5. Enter "z" for zip code, "c" case sequence num, or "s" for ssn. The Stop Notice Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  3. This listing is generated in CSN order. The Stop CP Mailout List displays the following data:

    • CSN

    • Old CSN

    • SSN

    • Virtual Indicator (V)

    • UID Number

    • Name Control

    • Zip Code

    • Spousal and POA indicators

  4. The listing also provides Total Volume, Total Spousal Volume and Total POA Volume.

  5. The Stop CP Mailout List can be viewed or printed.

Suspense Aged Batch Report

  1. This report indicates which suspense batches have met the appropriate suspense time frames. The system has checked for the required conditions (i.e., foreign addresses, new transactions, and new addresses) before updating each case with a code indicating the batch number for the cases next batch assignment.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select Aging from the drop down menu.

    5. Select Susp aged batch from the pull-right menu. The Suspense Aged Batch Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  3. The Suspense Aged Batch Report displays the following in three columns:

    • Suspense Batch

    • Notice Date of the Suspense Batch

    • Count

  4. This report is used to monitor suspense batches which have met the appropriate suspense time frames. Suspense batches listed on the report are pulled. Cases are built to the next appropriate batch for processing.

  5. The report is system generated weekly and can be viewed or printed.

Suspense Summary Report

  1. This report displays information from the Suspense Summary Screen.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Select Reports.

    7. Select Suspense smry from the drop down menu.

    8. Enter the five digit batch number. The Suspense Summary Report opens in a Microsoft Internet Explorer Window.

    9. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  3. The displayed information is:

    • Suspense Batch Description

    • Batch Number

    • Projected Notice/Letter Date

    • Begin Sequence Number

    • End Sequence Number

    • Volume

  4. The report is user generated and printed after each batch status is updated to "RB" .

  5. Attach the report and/or other identifying information to the batch to aid in placing cases in the appropriate suspense file after the batch has been disassembled.

Unavailable Return Report

  1. This report displays information on cases in BT 30 and 34 when the research has not been received within 60 days and the system has closed the cases with either PC 28 or 29.

  2. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select closed researcH from the drop down menu.

    5. Select Unavail return from the pull-right menu. The Unavailable Return Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. The system does NOT automatically close Married Filing Separate (filing status 3) cases. These cases display at the end of the Closed Unavailable Return Case Report.

  4. The Closed Unavailable Return Case Report displays SSN and the CSN, shown in two columns.

  5. This report is used to identify paper cases that need to be pulled from the suspense file, prepared and sent to the appropriate FRC by routing to the Files Operation. This report also identifies cases that can be pulled and built into BT 33, see IRM 4.19.2.5.3.1, Screening Batch Building - BT 01-19, 29, 31, and 33.

  6. This report is system generated weekly and can be viewed or printed.

Undeliverable New Action Listing

  1. This listing displays undeliverable cases in BT 59 with new actions for the case since the notice was mailed.

  2. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select undeliver from the drop down menu.

    5. Enter the five digit batch number. The Undeliverable New Action Listing opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. This listing can also be accessed while in the batch building screen by taking the following actions:

    1. Select undeliver from the drop down menu.

    2. Enter the five digit batch number. A file download window appears.

    3. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  4. The listing has two columns of the following data:

    • Sequence Number

    • SSN

    • Virtual Indicator (V)

    • Action

  5. The listing is used to pull paper cases with new actions and build them into BT 84500-799.

  6. The listing is generated after the undeliverable cases are built into BT 59, and before the batch status is updated to "AB" and can be viewed or printed.

Undeliverable Report

  1. This report tracks the volume of undeliverable notices and those with better addresses by notice type.

  2. This report displays a Weekly and Cumulative column for the following:

    1. CP 2501 Undelivered Notices - Undelivered Indicator "U"

    2. CP 2501 Undelivered Notices - Undelivered Indicator "T"

    3. CP 2501 Undelivered Notices - Total Undelivered CP 2501

    4. CP 2000 Undelivered Notices - Undelivered Indicator "M"

    5. CP 2000 Undelivered Notices - Undelivered Indicator "U"

    6. CP 2000 Undelivered Notices - Undelivered Indicator "T"

    7. CP 2000 Undelivered Notices - Total Undelivered CP 2000

    8. Stat Undelivered Notices - Undelivered Indicator "M"

    9. Stat Undelivered Notices - Undelivered Indicator "T"

    10. Stat Undelivered Notices - Total Undelivered Stats

    11. Total Undelivered Notices

  3. To access this report:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select undelivered notice from the drop down menu.

    5. Enter a beginning date and ending date in MM/DD/YYYY format. The Undeliverable Report opens in a Microsoft Internet Explorer Window.

    6. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  4. This report is generated on demand and can be viewed or printed.

Universal View Case Action Listing (UVC)

  1. This listing identifies cases that have been viewed by another site (per phone call) and determined to have some type of action needed on the case. This listing must be accessed for all tax years (including closed years).

  2. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Reports from the Control menu.

    4. Select uvc action list from the drop down menu. The Universal View Case Action Listing opens in a Microsoft Internet Explorer Window.

    5. See IRM 4.19.2.10.1 (5), General Report/Listing Information, for information on printing report.

  3. The report consists of six columns for the following:

    • CSN

    • Status

    • SSN

      Note:

      A Virtual Indicator (V) appears to the left of the SSN if it is a virtual case.

    • Contact Date

    • Age from Contact Date

    • UID

  4. The telephone contact is considered a taxpayer response and cases on this listing are handled like a response. Use this listing to build to the appropriate priority response batch type or transfer to designated UID. For response batch building instructions, see IRM 4.19.2.5.3.2, Response Batch Building - BT 41, 44, 51, 52, 53, 58, 71, 72, and 74.

  5. The UVC listing may require special handling.

    Note:

    An SSN does not drop off the UVC Action listing until a TE takes the needed action; therefore, SSNs appear on the listing each day until a TE has worked the case.

  6. This report is generated on demand and can be viewed or printed.

Work Unit Listing

  1. This listing displays data for responses/cases currently assigned to a response batch.

    Note:

    Local management can determine whether there is a need for the report to be printed.

  2. To access this listing:

    1. Select the tax year from the AUR Year menu.

    2. Select Control from the AUR Main menu.

    3. Select Batch from the Control menu.

    4. Select Status/location from the drop down menu.

    5. Select Status/location from the pull-right menu.

    6. Select Reports.

    7. Select Work unit listing from the drop down menu.

    8. Enter the five digit batch number. The Work Unit Listing opens in a Microsoft Internet Explorer Window.

      Note:

      Local management can determine whether there is a need for the report to be printed.

    9. See IRM 4.19.2.10.1(5), General Report/Listing Information, for information on printing report.

  3. The listing displays information for the following:

    • Batch Number

    • Work unit

    • SSN

    • Sequence Number

  4. In addition to the above information the listing contains a column for the TEs to write the PC.

  5. This listing can be used to PC verify batches containing Virtual cases.

    Note:

    This listing can be used in lieu of a Seq-num listing for all batches.

  6. This listing is generated on demand and can be viewed or printed.

Glossary

AGN - Auto-Generated Notice - cases systemically screened and the CP 2000 Notice issued with no TE or clerical handling.

AIMS - Audit Information Management System - Examination control system on IDRS.

AO - Area Office

APO/FPO/DPO - Army Post Office/Fleet Post Office/Diplomatic Post Office - used to address correspondence to overseas military and diplomatic personnel.

ARDI - Accounts Receivable Dollar Inventory

ASED - Assessment Statute Expiration Date

AUR - Automated Underreporter - inventory control system used in Underreporter.

Agreed Case - a response from the taxpayer with signature(s) agreeing to our changes with no taxpayer comments, OR full payment of tax and penalties received before the issuance of a Stat, with no taxpayer comments, OR a completed Form 9465 or Form 433-D with signature(s) and no taxpayer comments.

Assessments (TC 290) - a change to the amount of tax on the taxpayer’s account, this transaction code generates a bill or a refund, a new DLN, and/or release a payment or freeze code.

AUR Received Date - a system generated date reflecting when the IRS received Date is input on the case record.

BMF - Business Master File

Bar Code - contains the SSN and the tax year and is used for scanning information into the control computer, using a laser gun. It is found on the lower right corner of the Form 4251 and on several pages of notices.

Batch - a collection of returns, correspondence, or cases that have been grouped together.

Batch Number - a five digit number used to describe/define the type of batch and the sequential number of the batch or the physical location of the batch.

Batch Runs - automatic updates to the entire AUR system, currently scheduled for weekends only.

Batch Status Codes - two digit alpha codes that define the status of a batch at any given time during processing.

Batch Type (BT) - the first two-digits of a Batch Number that describe the type of work within the batch.

CAF - Centralized Authorization File - houses Power of Attorneys (POA) and other authorized disclosure contacts for taxpayer accounts.

CC - Command Code - used to make changes to IDRS accounts.

CML - Certified Mail Listing

CP 2501 - an initial notice sent to the taxpayer requesting an explanation to resolve a discrepancy between items reported by the taxpayer on the tax return and the information provided by third parties regarding those items. If the taxpayer fails to respond or if the response is insufficient, the Service sends a CP 2000 notice proposing an adjustment.

CP 2000 - a notice sent to the taxpayer proposing an adjustment to an item of income, deductions, and/or credit that includes an explanation of the adjustment and a tax computation reflecting the adjustment. If the taxpayer fails to respond or if the response is insufficient, the Service sends a Stat.

CP 2057 - A notice issued to increase Taxpayer compliance. There is no physical case.

CP 3219A - Waiver, included as part of Stat.

CPS - Correspondence Production Services. AUR notices are printed and mailed from one of two CPS sites. CPS-East is in Detroit and prints/mails for Andover, Atlanta, Brookhaven and Philadelphia. CPS-West is in Ogden and prints/mails for Austin, Fresno and Ogden.

CSN - Case Sequence Number

Case Analysis - The technical review of computer identified discrepancies compared to the tax return. The Screening phase of the Underreporter Program is referred to as either Screening or Analyzation.

Case Sequence Number (CSN) - a nine-digit number which indicates the exact physical location of a case.

Certified Mail Listing - A list, stamped by the post master, of all Stat notices mailed using certified mail.

Classified Waste - Documentation containing taxpayer entity or account information that is not part of the case and is not needed for audit trail purposes.

DLN - Document Locator Number - the number assigned to all returns and documents input to the IRS computer system.

Disagreed Case - a response from the taxpayer that does not agree to our proposed changes OR has taxpayer comments attached. (Full payment received after issuance of the Stat must be considered disagreed until signature(s) are obtained.)

ECC-MEM - Enterprise Computing Center at Memphis

ECC-MTB - Enterprise Computing Center at Martinsburg

EIN - Employer Identification Number - nine-digit number formatted xx-xxxxxxx used to identify businesses/payers.

EUR - Employee Underreporter - IRS (government) employee cases in the Underreporter Program.

Extract - a group of SSNs selected from the inventory of cases identified with possible discrepancies.

FRC - Federal Records Center

FTP - File Transfer Protocol - the method used to move information from AUR to Master File.

Federal Record Center (FRC) - a place where tax returns are stored outside the campuses.

Form 4251 - Return Charge-out - the form generated from IDRS tape and sent to Files/FRC to pull the requested returns.

IDRS - Integrated Data Retrieval System

IDTVA - Identity Theft Victims Assistance

IMF - Individual Master File

IND - Indicator

IPC - Internal Process Code.

IRC - Internal Revenue Code

IRM - Internal Revenue Manual

IRMF - Information Return Master File

ISRP - Integrated Submission and Remittance Processing - the automated system that converts all paper documents to electronic form, including payments.

Internal Process Code (IPC) - a two digit numeric/alpha code used for tracking cases on the AUR system (does not upload to IDRS).

IRS Received Date - date the IRS received the taxpayer correspondence or notice in the campus. It can usually be found on the first page of the receipt and is a stamp (round or square) containing the campus name and date the IRS received the correspondence in the campus.

KITA - Killed In Terrorist Action

Location Code - a three-digit character code that can be alpha or numeric. It identifies the place where batches and/or cases can be found.

Lost Case (LC) - a case that cannot be located where the system indicates it should be.

Lost Response (LR) - a case is assigned to a response batch, but the response is not physically in the batch or case file.

Note:

Beginning with TY 2014 IPC LR was set to Reserved.

NPS - Non-petitioning Spouse

PC - Process Code

POA - Power of Attorney

Priority Responses - responses which are aged beyond recommended time frames, also referred to as Expedites or Early Received Date Responses.

Process Codes (PC) - two digit numbers used to identify the action taken on a case. Process Codes reside in AUR and are uploaded to IDRS. When posted to IDRS, they update the TC 922.

PS - Petitioning Spouse

RPM - Return Preparer Misconduct

RPS - Remittance Processing System within ISRP

Recharge - changing the control of a specific return to another area.

Recomputed Notice (Recomp) - notice in which the original CP 2000 figures were changed due to a taxpayer response.

Reconsideration Cases (RECON) - responses received after the case has been closed (assessment or no change) on the AUR system, also referred to as first read, late response or audit RECON cases.

Referral - a case sent to another area for technical determination (for example: Examination, Criminal Investigation, etc.).

Refile Case (RF) - IPC used to return a case to a suspense batch before further assignment.

Rejects - cases where the CP 2000 rejected from processing and was not generated.

Research - request for additional information (returns, IDRS research, information return files, etc.) needed to continue case processing.

Response - all correspondence received from or on behalf of the taxpayer.

Return Preparer Misconduct - cases where the return preparer either altered taxpayer's direct deposit or address information to misdirect taxpayer refunds or alter tax data (includes but is not limited to: falsified dependents, expenses, deductions, credits, income, refund amount, etc.) and misdirect the erroneous portion of refund.

Review Sampling - cases to be reviewed by Management or quality reviewers.

SCRS - Service Center Replacement System

SNOD - Statutory Notice of Deficiency

SSN - Social Security Number - nine-digit number formatted xxx-xx-xxxx used to identify individual taxpayers.

SST - Social Security Tax

Screening - technical review of computer identified discrepancies compared against the tax return. The Screening phase of the Underreporter Program is also referred to as Case Analysis and Analyzation.

Sequence Order - order in which cases are key entered or scanned into AUR.

Stat Notice - Legal notification sent to taxpayers by Certified mail, which explains the taxpayer's right to file a petition with Tax Court and the IRS's right to change tax without taxpayer consent if no timely petition is filed. An Underreporter Stat Notice consists of a Banner Page (if system generated), the Statutory Notice of Deficiency includes a CP 3219A, Waiver Form 5564 and reprint of the CP 2000 notice.

TC - Transaction Code

TDA - Taxpayer Delinquent Account – a Collection status.

TE - Tax Examiner

TIF - Taxpayer Information File – Individual Master File data from ECC-MTB containing tax account and tax transaction information.

TIN - Taxpayer Identification Number – used to identify taxpayer accounts.

TY - Tax Year

UID - User Identification Number- three-digit number assigned to an employee in order to access AUR.

U/R - Underreporter

UVC - Universal View Case - the capability to view all case data by all AUR sites (and some non-AUR functions) regardless of where the case was initiated.

UWC - Universal Work Case - the capability to work (take all actions and assign process codes) by all AUR sites (and some non-AUR functions) regardless of where the case was initiated.

Undeliverable - Correspondence returned from the Post Office that the taxpayer did not receive.

Virtual Batch - All electronically filed returns (ELF) and all Form 1040EZ(EZ) cases are auto batched into Screening BT 01-19 and are identified as a "Virtual batch" (no physical case). A "V" displays on the Batch inventory report next to the appropriate batch(s).

Note:

Response batches may be virtual.

Virtual Case - All electronically filed returns (ELF) and all Form 1040EZ(EZ are identified as a "Virtual Case" (no physical case). On system listings a "V" displays next to SSN to identify this type of case.

Virtual Indicator - A "V" displays on Case History, Listing and Reports to identify that there is no physical case available.

Internal Process Codes

Pre-Notice

0A - Screening Research Request for the tax return

0D - Miscellaneous Referral - Screening

0E - Screening Technical/Manager Referral

0P - Screening Taxpayer Advocate - Area Office - Congressional Case/Referral

0T - Screening Telephone

CP 2501

3A - CP 2501 Research Request - Return and/or Transcript

3D - CP 2501 Referral

3E - CP 2501 Technical/Manager Referral

3F - CP 2501 Fraud Referral

3L - CP 2501 AUR Correspondex Letter

3P - CP 2501 Taxpayer Advocate - Area Office - Congressional Case/Referral

3S - CP 2501 Phone Call/Manual Letter (letter not on AUR)

3T - CP 2501 Telephone (Request Case)

CP 2000

6A - CP 2000 Research Request - Return and/or Transcript

6D - CP 2000 Referral

6E - CP 2000 Technical/Manager Referral

6F - CP 2000 Fraud Referral

6L - CP 2000 AUR Correspondex Letter

6P - CP 2000 Taxpayer Advocate - Area Office - Congressional Cases/Referrals

6S - CP 2000 Phone Call/Manual Letter (letter not on AUR)

6T - CP 2000 Telephone (Request Case)

6X - CP 2000 Extension Request

S6 - CP 2000 MFJ - Only One TP Signature on Consent

Stat Notice

8A - Stat Research Request - Return and/or Transcript

8D - Stat Referral

8E - Stat Technical/Manager Referral

8F - Stat Fraud Referral

8L - Stat AUR Correspondex Letter - No Revision to Deficiency

8M - Stat AUR Correspondex Letter - Change to Deficiency

8P - Stat Taxpayer Advocate - Area Office - Congressional Cases/Referrals

8S - Stat Phone Call/Manual Letter (Letter not on AUR)

8T - Stat Telephone (Request Case)

S3 - Statutory Notice - MFJ - Only One TP Signature on Consent

S8 - Statutory Notice - MFJ - Only One Spouse Files Petition

Miscellaneous - Open Cases

LC - Lost Case

MC - Manual Case

MI - Manual Interest

RC - Restore Case

RF - Refile Case

RN - Recomputation Notice Case (Indicators 7, 8, or 9 Only)

SR - Stat Recomputation Notice (Indicators 0, 7, 8, or 9 Only)

WP - Wrong Pull

Identity Theft

SI - Stolen Identity

S9 - Reserved

Reconsideration - Closed Cases

9B - IDT Recon - CPAT/DITA Referral - Suspense

9E - Research/Referral within AUR - Suspense

9F - RECON Full Abatement of AUR the assessment - closure

9I - RECON Information Request - closure

9L - RECON Payer Letter - suspense

9N - RECON No change to AUR assessment - closure

9P - RECON Partial abatement of the AUR assessment - closure

9R - RECON Referral non-AUR issue - closure

Process Codes

U/R Case Selected

01 - ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

02 - Reserved

03 - AUR selected case

04 - Reserved

06 - AUR Employee Cases

08 - Reserved

09 - Establish IDRS Control Base - CP 2000 Interest Pending

Pre-Notice Transfer/Referral/Closure

10 - DUP TIN Closure

11 - Field Audit

12 - Office Audit

13 - Campus Examination

14 - Fraud

15 - Military Action/Disaster Closures

16 - Headquarters Identified Program Problems/Closure

17 - IDTVA

18 - KITA/HSTG/KIA Closures

Pre-Notice Closures

20 - Adjustment for withholding/excess SST/RRTA discrepancies only

21 - Discrepancy accounted for

22 - Balance due/Refund below tolerance

23 -≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

24 - Payer Agent

25 - ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

26 - Open TC 420 or TC 30X

27 - ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

28 - Other Closure

29 - Return cannot be secured

CP 2501 Notice - Transfer/Referral/Closure

30 - CP 2501 (establishes IDRS Control Base)

30A - Amended CP 2501

34 - CP 2000 not mailed after a CP 2501 (PC57)

35 - Case closed to Field Audit (Acknowledgement letter, CP 2006)

36 - Case closed to Office Audit (Acknowledgement letter, CP 2006)

38 - Case closed to Campus Exam (Acknowledge letter, CP 2006)

44 - Fraud

46 - ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

47 - No change (closure letter, CP 2005)

48 - HQ Identified Program Problem - (closure letter, CP 2005)

51 - ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

52 - No change (no closure letter)

53 - Amended return closed case (no closure letter)

54 - Notice CP 2501 not mailed

CP 2000 Notice - Transfer/Referral/Closure

55 - CP 2000 (establishes IDRS Control Base)

55A - Amended CP 2000

56 - Reserved

57 - CP 2000 after CP 2501

57A - Amended CP 2000 after CP 2501

58 - CP 2000 Notice not mailed

59 - Recomputation CP 2000 (updates IDRS Control Base)

59A - Amended Recomputation CP 2000

60 - Amend/Recomp not mailed (PC 59 and amended PCs 55, 57 and 59)

61 - Reserved

63 - Case closed to Office Audit (Acknowledgement letter, CP 2006)

64 - Case closed to Campus Exam (Acknowledgement letter, CP 2006)

65 - ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ (no acknowledge letter)

66 - Disagreed - Appeals Request - to Campus Examination (no acknowledgement letter )

67 - Fully Agreed (no closure letter)

68 - Adjustment to Prepayment Credits Only closures (no closure letter)

69 - TPs Agreed on Different Dates - Account Split

70 - No change to original tax liability (closure letter, CP 2005)

71 - No change to original tax liability closure (and HQ Identified Program Problem) (closure letter )

72 - Fraud

73 - ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ (closure letter, CP 2005)

74 - Other closure (closure letter, CP 2005)

Stat Notice - Transfer/Referral/Closure

39 - One TP Agreed at a Later Date - Account Split

62 - Non-petitioning Spouse Agreed

75 - Stat Notice - Updates IDRS Control Base

75A - Amended Stat Notice

76 - ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ (no acknowledgement letter)

77 - Stat Notice - STN90 (computation change - not generated, input via IDRS CC STN90)

78 - Stat Notice Rescinded

79 - Stat Notice not mailed

80 - Transfer Docketed Case to Appeals (no acknowledgement)

81 - Recomp not mailed after Stat Notice (PC 95)

82 - Non-petitioning Spouse Default

83 - Stat case closed to Office Audit (Acknowledgement letter, CP 2006)

84 - Fraud

85 - Stat case closed to Campus Exam (Acknowledgement letter, CP 2006)

86 - Disagreed Stat Case - Appeals Request

87 - Fully Agreed (no closure letter)

88 - Adjustment to Prepayment Credits Only closures (no closure letter) and Employee Case Partially Agreed

89 - One TP Agreed - Case Defaulted - Account Split

90 - Assessed by default

91 - No change to original tax liability (closure letter, CP 2005)

92 - No change to original tax liability (no closure letter)

93 - ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

94 - Default assessments based on revision(s) to Stat notice

95 - Stat Recomputation Notice

96 - Other Closure (closes AUR system control for manual monitoring of active Bankruptcy cases or referral of non-bankruptcy cases to another area)

Miscellaneous

97 - Response received - Correspondence sent for additional information

98 - Bankruptcy Suspense (also applicable for Employee cases)

99 - Innocent Spouse Suspense (also applicable for Employee cases)

Titles of Forms

Form 1040EZ, Income Tax Return for Single and Joint Filers With No Dependents

Form 1040X, Amended U.S. Individual Income Tax Return

Form 433-D, Installment Agreement

Form 2159, Payroll Deduction Agreement

Form 2275, Records Request, Charge and Recharge

Form 2859, Request for Quick or Prompt Assessment

Form 3210, Document Transmittal

Form 3244, Payment Posting Voucher

Form 4251, Return Charge-Out

Form 4287, Record of Discovered Remittances

Form 4442, Inquiry Referral

Form 4506, Request for Copy of Tax Return

Form 5147, IDRS Transaction Record

Form 5564, Notice of Deficiency - Waiver

Form 5695, Residential Energy Credit

Form 8822, Change of Address

Form 9465, Installment Agreement Request

Form 9856, Attachment Alert

Form 13844, Application For Reduced User Fee For Installment Agreements

Form 14039, Identity Theft Affidavit

Form 14157, Return Preparer Complaint

Form 14157-A, Tax Return Preparer Fraud or Misconduct Affidavit