Accessibility Guide for Child Tax Credit Update Portal

 

Notice: Historical Content


This is an archival or historical document and may not reflect current law, policies or procedures.

Contents

About this guide

This guide is intended to assist individuals with disabilities in their use of the Child Tax Credit Update Portal application. The guide will provide direction in accessing the features available in the Child Tax Credit Update Portal using specific technologies, including screen readers, screen magnifiers and speech recognition software.

Application overview

The Child Tax Credit Update Portal application is a mobile-friendly digital tool that allows taxpayers to view their eligibility and payments and also allow them to unenroll from advanced payments authorized by the American Rescue Plan Act online. 

Information for specific technologies, issues, and guidance

Desktop Screen Readers

JAWS

JAWS Actions and Commands
Action Commands
Virtual HTML Features INSERT + F3
List Links INSERT + F7
Next Link TAB
Prior Link SHIFT + TAB
List Headings INSERT + F6
List of Form Fields INSERT + F5
List Buttons INSERT + CTRL + B
List Combo Boxes INSERT + CTRL + C
List Edit Boxes INSERT + CTRL + E
List Radio Buttons INSERT + CTRL + A
List Check Boxes INSERT + CTRL + X
List Tables INSERT + CTRL + T
Read from Beginning of Row to Current Cell INSERT + SHIFT + HOME
Read from Current Cell to End of Row INSERT + SHIFT + PAGE UP
Read the current row SHIFT + UP ARROW
Read the current column SHIFT + NUMPAD 5
List Frames INSERT + F9
List All Ordered, Unordered, and Definition Lists INSERT + CTRL + L
  • No known issues at this time.

macOS VoiceOver (VO)

VoiceOver Actions and Commands
Action Commands
Find the next heading VO - Command - H
Find the previous heading VO - Command - Shift - H
Find the next control VO - Command - J
Find the previous control SHIFT + TAB
Find the next Table VO - Command - T
Find the previous Table VO - Command - Shift - T
Find the next Link VO - Command - L
Find the previous Link VO - Command - Shift - L
Find the next Paragraph VO - Shift - Page Down
Find the previous Paragraph VO - Shift - Page Up
Read the next Sentence VO - Command - Page Down
Read the next Line VO - Down Arrow
Read the previous Line VO - Up Arrow
Read everything visible in the window or the Dock, or on your desktop, depending on your location VO - Shift - W
  • No known issues at this time.

Mobile Screen Readers

Android TalkBack (TB)

  • TalkBack keyboard commands for Android 4.1 or higher
    • Navigation
      • Move to next item: Alt + Shift + Right arrow
      • Move to previous item: Alt + Shift + Left arrow
      • Move to first item: Alt + Shift + Up arrow
      • Move to last item: Alt + Shift + Down arrow
      • Click focused element: Alt + Shift + Enter
    • Global actions
      • Back: Alt + Shift + Backspace
      • Home: Alt + Shift + h
      • Recent apps/Overview: Alt + Shift + r
      • Notifications: Alt + Shift + n
      • Search the screen: Alt + Shift + / (forward slash)
      • Next navigation setting: Alt + Shift + Equals (=)
      • Previous navigation setting: Alt + Shift + Minus (-)
      • Open global context menu: Alt + Shift + g
      • Open local context menu: Alt + Shift + L
      • Stop TalkBack speech: Control
      • Pause or resume TalkBack: Alt + Shift + z
  • No known issues at this time.

iOS VoiceOver (VO)

  • No known issues at this time.

Screen Magnifiers

ZoomText (ZT)

ZoomText Actions and Commands
Action Commands
Virtual HTML Features INSERT + F3
Increase magnification ALT + NUMPAD PLUS
Decrease magnification ALT + NUMPAD MINUS
Turn color enhancements on and off CTRL + SHIFT + C
Font Enhancements (xFont, Standard and None) CTRL + SHIFT + F
  • No known issues at this time.

Speech Recognition Software

Dragon NaturallySpeaking (DNS)

Dragon NaturallySpeaking Actions and Commands
Action Commands
Turn the microphone on or off Plus key (+) on the numeric keypad
Open the Correction menu Minus key (-) on the numeric keypad
Force words to be recognized as commands Press and hold down the CTRL key
Force words to be recognized as dictation Press and hold down the SHIFT key
Open the Naturally Speaking menu Asterisk key (*) on the numeric keypad
Put the microphone to sleep or wake it up Slash key (/) on the numeric keypad
Press-to-talk Zero key (0) on the numeric keypad
  • No known issues at this time.