The Return Preparer Office oversees preparer tax identification numbers (PTINs), enrollment programs, IRS approved continuing education providers, and the Annual Filing Season Program for tax return preparers. Mission To improve taxpayer compliance by providing comprehensive oversight and support of tax professionals. Vision A community of professional tax practitioners working with the IRS to improve tax administration. Strategic Goals Register and promote a qualified tax professional community Improve the compliance and accuracy of tax returns prepared by tax preparers Engage stakeholders to create an environment that fosters compliance and program improvement Headquarters Internal Revenue Service Return Preparer Office SE:RPO, Room 3420/IR 1111 Constitution Avenue NW Washington, DC 20224 Phone Number: 202-317-7063 Fax Number: 202-317-4358 Management Name Title Carol A. Campbell Director Melkia Ames Acting Deputy Director Lana L. Doolin Director, Competency and Standards Diann Wensing Director, Compliance and Complaint Referrals Erin Hoffner Acting Director, Continuing Education Wilbrena Lyons-Thomas Director, Enrolled Agent Policy and Management Thomas V. Curtin, Jr. Director, Joint Board of Actuaries Kelly New Director, Strategy and Finance Kevin King Director, Suitability Amy Goudey Director, Vendor Processes and Business Requirements Management Related Items Preparer Tax Identification Numbers Continuing Education Enrolled Agents Enrolled Actuaries Enrolled Retirement Plan Agents Annual Filing Season Program (AFSP) At-a-Glance: IRS Divisions and Principal Offices