Return Preparer Office (RPO) At-a-Glance


The Return Preparer Office oversees preparer tax identification numbers (PTINs), enrollment programs, IRS approved continuing education providers, and the Annual Filing Season Program for tax return preparers.

To improve taxpayer compliance by providing comprehensive oversight and support of tax professionals.

A community of professional tax practitioners working with the IRS to improve tax administration.

  • Register and promote a qualified tax professional community
  • Improve the compliance and accuracy of tax returns prepared by tax preparers
  • Engage stakeholders to create an environment that fosters compliance and program improvement

Internal Revenue Service
Return Preparer Office
SE:RPO, Room 3420/IR
1111 Constitution Avenue NW
Washington, DC 20224

Phone Number: 202-317-7063
Fax Number: 202-317-4358

Name Title
Carol A. Campbell Director
Melkia Ames Acting Deputy Director
Lana L. Doolin Director, Competency and Standards
Diann Wensing Director, Compliance and Complaint Referrals
Erin Hoffner Acting Director, Continuing Education
Wilbrena Lyons-Thomas Director, Enrolled Agent Policy and Management
Thomas V. Curtin, Jr. Director, Joint Board of Actuaries
Kelly New Director, Strategy and Finance
Kevin King Director, Suitability
Amy Goudey Director, Vendor Processes and Business Requirements Management