Understanding Your 5071C Letter
The IRS received a tax return with your name and/or social security number and needs to verify your identity. See "Understanding your 4883C" letter for details.
What you must do
- Use our secure Identity Verification Service website Idverify.irs.gov. It's quick and secure. You should have available a copy of your prior year tax return and your current year tax return, if you filed one, including supporting documents.
- If you cannot use the Idverify website, you can call us using the toll-free Identity Verification telephone number provided in your letter. Again, you should have available a copy of the 5071C letter you received, your prior year tax return (if you filed one) and your current year tax return, if you filed one, including supporting documents for each years return (such as W-2’s, 1099’s, Schedule C, Schedule F, etc..
- If you did not file the return in question, you can use either option to notify us.
This contact information is only for taxpayers who received Letter 5071C. The toll-free number and website are for identity verification only. No other tax-related information, including refund status, is available.
Answers to common questions
What happens after I contact the IRS?
We'll continue processing your tax return once we verify your identity and confirm that you submitted the return. If you did file the return, please know it will take approximately 9 weeks to process it once you verify your identity.
How can I learn more about the IRS's identity protection efforts?
The IRS is continually looking at ways to increase data security and protect taxpayers' identities. To learn more, view these topics on IRS.gov.
- Identity Protection: Prevention, Detection and Victim Assistance
- Publication 5027, Identity Theft Information for Taxpayers
- Publication 5027 (SP), Información de Robo de Identidad para los Contribuyentes