Understanding Your 5071C Letter

What This Letter Is About

Verifying your identity to process a federal income tax return filed with your name and taxpayer identification number.


What You Need To Do

If you filed a tax return or didn’t file a tax return

Contact us online or by phone to verify your identity and tax return information.

Online

  • Use our secure Identity Verification Service. It’s quick, secure, and available 24 hours a day.
  • Have a copy of the 5071C letter you received and a copy of the tax return for the tax year shown in the letter.

By phone

  • Call the toll-free IRS Identity Verification telephone number in the 5071C letter.

Have a copy of the following:

  • The 5071C letter
  • The tax return referenced in the letter (Form 1040, 1040A, 1040-EZ, 1040-PR, 1040-NR, etc.). Note: A Form W-2, Form 1099 is not a tax return.
  • A previous year’s income tax return, other than the year in the letter (Form 1040, 1040A, 1040-EZ, 1040-PR, 1040-NR, etc.). Note: A Form W-2, Form 1099 is not a tax return.
  • Supporting documents that you filed with each year’s tax return. (Form W-2, Form 1099, Schedule C of F, etc.).

If we can’t verify your identity over the phone or online, we may ask you to schedule an appointment at your local IRS office to verify your identity in person.

Note: Authorized third parties may assist taxpayers, but the taxpayer must be present on the phone or in-person.

If we don’t hear from you, we may not be able to process your return, issue refunds, or apply overpayments to next year’s estimated tax.

The toll-free number IRS Identity Verification number is for identity verification only. No other tax-related information, including refund status, is available.

You can find more information in Publication 5027, Identity Theft Information for Taxpayers (PDF).


Frequently Asked Questions

What happens after I verify online or after I call?

We’ll continue processing your return. It will take approximately nine weeks to process.

 

Need Help?

  • You can authorize someone to contact the IRS on your behalf.
  • Call the 800, 866 or 888 number listed on the top right corner of your notice.