Understanding Your CP165 Notice

What this notice is about

We sent you this notice because your bank didn’t honor your payment. As a result, we charged you a penalty.


What you need to do

  • Read your notice carefully ― it explains your due date, amount due, and payment options.
  • Contact us if you disagree.

You may want to


Frequently asked questions

What happens if I can't pay the full amount I owe now?
See if you may be able to set up a payment plan through our Online Payment Agreement Application or call us at the toll free number on the top right corner of your notice.

What should I do if I disagree with the notice?
Call us at the toll free number on the top right corner of your notice. Have your paperwork (such as cancelled checks, amended return, etc.) ready when you call.

Am I charged interest on the money I owe?
Not if you pay the full amount you owe by the notice payment due date. However, interest adds up on the unpaid amount after that date.

Will I receive a penalty if I can't pay the full amount?
Yes, you could receive a late payment penalty. You can call us at the number on your notice if you can't pay the full amount by your notice payment due date because of financial problems. We may be able to remove the penalty based on your situation.

Printable samples of this notice (PDF)

Need Help?

  • You can authorize someone to contact the IRS on your behalf.
  • See if you qualify for help from a Low Income Taxpayer Clinic.
  • If you can’t find what you need online, you can call the IRS at the 800, 866, or 888 number listed on the notice.