What this letter is about
Contact us so we can verify your identity and process your tax return.
What you need to do
If you didn't file:
- Contact us immediately to confirm that you may be a victim of tax-related identity theft, or write to us within 15 days, include copies of the requested information and mail it to the address on the letter.
If you did file, call or write to verify your identity.
- Call the IRS Identity Verification number on your letter. Have the following available when you call:
- The 5447C letter
- The income tax return referenced in the letter (Form 1040, 1040A, 1040-EZ,1040-PR, 1040-NR, etc.). Note: A Form W-2 or Form 1099 is not a tax return.
- A previous year’s tax return, other than the year in the letter (Form 1040, 1040A, 1040-EZ,1040-PR, 1040-NR, etc.) Note: A Form W-2 or Form 1099 is not a tax return.
- Supporting documents that you filed with each year’s income tax return (Form W-2, Form 1099, Schedule C or F, etc.).
- If you prefer, you can write to us within 15 days of receiving the letter and include copies of the requested information. Mail your information to the address on your letter.
If we don't hear from you
- We may not be able to process your return, issue refunds, or apply overpayments to next year’s estimated tax.
The toll-free and non-toll-free numbers are for identity verification only. No other tax-related information, including refund status, is available.
You can find more information in Publication 5027, Identity Theft Information for Taxpayers (PDF).
Frequently asked questions
What happens after I call the IRS?
Once we verify your identity and confirm you submitted the tax return, we’ll continue processing your return. It will take approximately nine weeks to process.