Our third-party verification initiative is one of our newer efforts to keep your tax account information safe.
What you need to do
- Review the letter and check the box that describes your situation.
- Return it by mail or fax within 30 days. If you don’t respond, actions on your tax account (including refunds) are on hold until we get a response and can complete the third party verification.
If you checked the “I did not authorize….” box
Return the letter to us. We’ll contact you and let you know if you need to take any additional action. Until then, you can find information under the “Additional Information” section below.
Answers to common questions
Why did I receive this letter?
We’re conducting a random review of current third-party authorizations. This letter is one of the ways to verify your authorization of third-party access.
Has my account been compromised?
We don’t know if your account has been compromised; this review isn’t connected to other initiatives or investigations.
If I don’t recognize the third party listed, should I check the “I did not authorize” box on the letter?
Before you check the “I did not authorize” box, you may want to call your current tax professional because the name may be affiliated with your tax professional. If they’re not affiliated, check the box and return the letter to us.
If I don’t have a tax professional and I don’t recognize the third party listed, what should I do?
Check the “I did not authorize” box and return the letter to us.
How to get help
- Call the 800, 866 or 888 number listed on the top right corner of your letter.