7.2.1 Closing Agreements Originating in EP Technical

Manual Transmittal

April 16, 2021


(1) This transmits revised IRM 7.2.1, TE/GE Closing Agreements, Closing Agreements Originating in EP Technical.

Material Changes

(1) Updated throughout to cite current Revenue Procedures.

(2) Updated for plain language and editorial changes made throughout.

Effect on Other Documents

This document supersedes IRM 7.2.1 dated April 10, 2020.


Employee Plans
Rulings and Agreements

Effective Date


Eric D. Slack
Director, Employee Plans
Tax Exempt and Government Entities

Program Scope and Objectives

  1. Purpose: This IRM discusses the closing agreement process Employee Plans Technical (EP Technical), Tax Exempt and Government Entities division (TE/GE) uses to resolve retirement plan compliance issues.

  2. Audience: The administrative guidelines in this manual apply to employees in EP Technical.

  3. Policy Owner: Director, Employee Plans

  4. Program Owner: Employee Plans

  5. Program Goals: The goal of EP is to provide taxpayers top quality service by helping them understand and comply with applicable tax laws, and to protect the public interest by applying the tax law with integrity and fairness to all. To protect plan participants and retirement savings, one goal of the closing agreement program under EP Technical is to avoid plan disqualification.


  1. A plan is qualified if it meets the requirements of Internal Revenue Code section 401(a) in form and operation. A qualified plan is entitled to favorable tax treatment.

  2. To help taxpayers understand the applicable tax laws and ensure that their plans comply, EP issues certain letter rulings, determination letters, opinion letters, and approval letters.

  3. EP may enter into a closing agreement with a plan sponsor to resolve compliance failures that become apparent during the process of obtaining a ruling. When plan sponsors use closing agreements they avoid plan disqualification.

  4. The procedures in this IRM 7.2.1 apply only to closing agreements originating in the office of EP Technical, Tax Exempt and Government Entities Division (TE/GE).

  5. See these other IRMs for other closing agreement procedures for all EP employees:

    1. IRM 7.2.2, TE/GE Closing Agreements, Employee Plans Compliance Resolution System (EPCRS).

    2. IRM 7.11.8, Employee Plans Determination Letter Program, EP Determinations Closing Agreement Program.

    3. IRM 4.71.3, Employee Plans Examination of Returns, Unagreed Form 5500 Examination Procedures and EP Exam Closing Agreements. See also, Delegation Order 8-3, Closing Agreements Concerning Internal Revenue Tax Liability (IRM

    4. IRM 4.71.5, Employee Plans Examination of Returns - Form 5330 Examinations.

  6. EP Technical uses closing agreements when we can’t satisfactorily resolve cases using other existing and available standard procedures. This IRM explains:

    1. Authority to enter into closing agreements

    2. When a closing agreement is appropriate

    3. The difference between a single and mass closing agreement

    4. How to obtain approval to pursue a closing agreement

    5. How to negotiate a closing agreement

    6. How to draft and process a closing agreement

    7. How to obtain proper signatures for a closing agreement

    8. How to process remittances under a closing agreement.

    9. How to set aside or clarify a closing agreement.


  1. The IRS Commissioner may enter into and approve a written closing agreement with any person for the liability of that person for any internal revenue tax for any taxable period ending before or after the date of that an agreement (IRC 7121 and regulations).

  2. The IRS can enter into a closing agreement in any case in which there appears to be an advantage permanently and conclusively closing the case, or if the taxpayer shows good and sufficient reasons for a closing agreement, and the Commissioner determines that the United States will not sustain any disadvantage through consummation of an agreement. Treasury Regulation section 301.7121-1(a).

  3. The Commissioner delegates to the Commissioner, Tax Exempt and Government Entities Division (TE/GE) in cases under his or her jurisdiction to enter into and approve a written agreement with any person for the internal revenue tax liability of that person, or the person or estates for whom he or she acts (Delegation Order 8-3, IRM

  4. This authority to enter into a closing agreement is further delegated to the Director, Employee Plans and the Director, EP Rulings and Agreements (EP R&A). The authority delegated does not, however, include the authority to set aside any closing agreement, which is retained by the Commissioner, IRM, Modification of Closing Agreements.

  5. You can find a complete list of delegation orders governing Employee Plans Rulings and Agreements on IRS.gov at https://www.irs.gov/privacy-disclosure/delegation-orders-and-policy-statements-by-process.


  1. The Director, Employee Plans (EP), supervises and is responsible for the activities of:

    • EP Rulings and Agreements

    • EP Examinations

    • EP Program Management Staff

  2. The Director, EP Rulings and Agreements, supervises and is responsible for the activities of EP Technical, EP Voluntary Compliance and EP Determinations.

  3. The Manager, EP Technical, supervises and is responsible for the group managers and employees in EP Technical.

Acronyms, Terms and Definitions

  1. This table lists commonly used terms and provides their definitions.

    Term Definition
    Audit CAP Audit Closing Agreement Program
    Code Internal Revenue Code of 1986, as amended
    EP Employee Plans
    EPCRS Employee Plans Compliance Resolution System
    POA Power of Attorney. For purposes of this IRM, an individual designated on a signed and completed Form 2848 as authorized to represent the plan sponsor before the IRS
    R&A Rulings & Agreements
    TE/GE Office of the Commissioner, Tax Exempt and Government Entities Division
    VCP Voluntary Correction Program

Entering into Closing Agreements

  1. A closing agreement may be appropriate when the Government’s interests is served by closing the case permanently and conclusively, and no other method is adequate for this result. This may occur, for example:

    1. When a technical matter is ambiguous and no specific treatment is the only reasonable outcome given the facts.

    2. Upon a taxpayer’s request, a showing of good and sufficient reasons for desiring a closing agreement and the interests of the Government will not be prejudiced.

  2. Do not use a closing agreement to:

    1. Circumvent a tax liability, regardless of the type or amount of tax.

    2. Allow a taxpayer to just reduce the amount of a tax or penalty.

    3. Bypass an existing standard procedure (for example, IRC 7805(b) relief).

Single Versus Mass Closing Agreements

  1. Closing agreements involving the same issue may impact a single taxpayer or a number of taxpayers.

    1. In single taxpayer cases, a taxpayer may request closing agreements for up to and including 25 taxpayers, IRM, Obtaining Approval to Pursue a Closing Agreement.

    2. In mass closing agreements, the issues and holdings are identical for all of the taxpayers and there are more than 25 taxpayers. Use the procedure for a "Mass Closing Agreement," IRM

Mass Closing Agreements

  1. A "Mass Closing Agreement" is one in which a single agreement is prepared on behalf of a group of taxpayers. It’s similar to a single taxpayer closing agreement except that the first paragraph doesn’t typically contain the names, addresses and EINs of all parties to the agreement.

  2. The taxpayers’ names and addresses who authorize the principal taxpayer to execute the agreement on their behalf are normally unknown. Ask the taxpayer to prepare a list in triplicate, identifying each affected taxpayer, and attach one copy to each copy of the closing agreement when they execute and return it for approval.

Processing Rulings Accompanied by Closing Agreement Requests

  1. When a taxpayer requests a ruling and a closing agreement, use the procedures as described in Rev. Proc. 2021-4, (revised annually).

  2. The EP Technical employee prepares the closing agreement, which accompanies the ruling letter.

  3. See Exhibit 7.2.1-1, Closing Agreement on Final Determination Covering Specific Matters, for help preparing the closing agreement.

  4. Inform the taxpayer of the procedures for executing the agreement and returning it for approval.

  5. Prepare the ruling letter for the group manager's signature. If your proposed ruling:

    1. Is not according to the taxpayer’s request, a closing agreement isn’t necessary and the adverse ruling letter is signed according to established procedures.

    2. Is according to the taxpayer’s request but denies the request for a closing agreement, the ruling letter must be signed at a level no lower than the Director, EP R&A.

  6. For closing agreements based on a proposed ruling requiring EP Technical’s determination of an important question of tax policy (and not a statement of the IRS position on a tax matter) and EP Technical must obtain the Assistant Secretary for Tax Policy’s views, include a reference to the closing agreement in your memo for the proposed ruling:

    1. Prepare a memo for the signature of the Commissioner, TE/GE, to refer the policy question.

    2. State the policy question involved and the proposed interpretation, and request concurrence.

    3. Obtain the concurrence of Division Counsel or Associate Chief Counsel, as appropriate.

Obtaining Approval to Pursue a Closing Agreement

  1. Before considering a closing agreement:

    1. Assess the technical aspects of the case.

    2. Determine the IRS position.

    3. Discuss the IRS position on the issue(s) with the taxpayer.

    4. Establish the taxpayer’s position on the issue(s).

    5. Determine the effect adverse actions would have on the public interest.

    6. Clarify whether the plan can correct organizational and/or operational deficiencies.

    7. Decide if the IRS will sustain any disadvantages by entering into a closing agreement.

  2. Consult with your group manager. Determine whether a closing agreement is worth pursuing.

  3. Talk to the taxpayer to see if they would consider a closing agreement. However, don’t guarantee that IRS will offer a closing agreement, nor that it would resolve all issues on any case, because it may not be approved.

  4. If the taxpayer agrees, consult your manager. If your manager agrees that a closing agreement is warranted, get approval to negotiate.

  5. The Director of EP R&A must approve any closing agreement negotiations and resolutions.

  6. Write a short memo to the Director, EP R&A explaining:

    1. The facts

    2. The technical analysis

    3. The taxpayer's proposal, if any

    4. Issues that will be the subject of negotiations

    5. Why it’s in the IRS’s and the taxpayer’s best interests to enter into a closing agreement

  7. Prepare a Routing Sheet on which the following individuals may initial and date their concurrence:

    1. Group manager

    2. Manager, EP Technical

    3. Director, EP, R&A

  8. Once you’ve received all of the above approvals, you may begin to negotiate the closing agreement.

Overview of Closing Agreement Negotiations

  1. In negotiations, the goal is collaboration, not just compromise. Consider taking the Conflict Management Skills Workshop (Catalog number 15780) before negotiating with the taxpayer.

  2. Negotiation is a four-step process:

    1. Preparation

    2. Information exchange

    3. Bargaining

    4. Commitment

Preparing for Negotiations

  1. Determine:

    1. Who should be present for the negotiation (for example, within the scope of a power of attorney or appointment). The taxpayer’s representatives may be present. In some situations, the entire board of an organization may be present during negotiations. Many practitioners try to negotiate without their client present, which can prolong the negotiation process.

    2. Whether you’ll call or meet in person.

  2. These other employees may take part, or be invited to take part in the negotiations:

    1. Manager of EP Technical

    2. Director, EP R&A

    3. Chief Counsel

    4. Employees from other divisions or functions that may be impacted by the negotiations

  3. Determine the time, location and method of negotiation. Consider the following issues:

    1. Are the negotiations in person or by conference call?

    2. If negotiating in person, who is physically attending the negotiation?

    3. How long should each negotiation session last?

    4. When should subsequent sessions be held?

    5. Should taxpayer records be on hand for the negotiations?

  4. Determine any ground rules and agree on them.

  5. Prepare a checklist of issues. Make notes of items you’ll address in the negotiation.

  6. Review the case information, including documents you secured from the taxpayer, correspondence, and any memoranda or other documents in the case file.

  7. Calculate the sanction based on the maximum payment amount. The maximum payment amount approximates the amount of tax the IRS could collect if the plan is disqualified. See Rev. Proc. 2019-19, Sections 13, and 14 for provisions relating specifically to Audit CAP.

  8. Determine our best alternative to a negotiated agreement if we can’t arrive at a closing agreement.

Information Exchange at Negotiations

  1. Determine whether you need additional information and, if so, request it.

  2. During the negotiation, either side may request additional items. If the taxpayer asks for additional information, promptly provide it, unless prohibited by disclosure laws (i.e., confidential informant identity, other taxpayer’s tax return information, etc.).


    During the negotiation, if the taxpayer asks what the tax consequences of taking a particular action would be, calculate the tax and give it to the taxpayer.

  3. Set mutually agreed deadlines to provide/receive information. If the taxpayer requests extensions of time, document the request and the reason.

Bargaining Over Terms of Closing Agreement

  1. The manager is generally the lead negotiator. At the start of negotiations, the lead negotiator advises the taxpayer:

    1. A closing agreement is an attempt to fashion an equitable resolution of the differences.

    2. The parties are under no obligation to continue the process if they can’t reach an agreement.

    3. The taxpayer doesn’t waive any rights under any applicable appeals procedure if the parties fail to reach an agreement.

  2. Document all sessions held with the taxpayer and their representative. Track each issue discussed. Document agreed issues.

  3. For issues that you can’t agree, determine whether you must include them in the closing agreement. Consider conceding on some proposals if not critical to the agreement.

  4. When both parties agree to issue resolutions, begin drafting the closing agreement.

  5. Regardless of whether the case results in a closing agreement, include these in the administrative case file:

    1. Negotiations with the taxpayer and/or representative

    2. Terms offered if the negotiations are not successful

    3. The reason a closing agreement is or isn’t in our best interest

  6. Discuss sanction amount with group manager and determine acceptable payment ranges you’ll consider in negotiation.


    The payment or "consideration" may be a percentage of the tax liability that the taxpayer would have owed if they didn’t enter into a closing agreement.

Drafting and Processing Closing Agreements

  1. Use these guidelines when drafting a closing agreement:

    1. Fully develop the facts of the case. State issues clearly, so that they are reasonably interpreted only one way. Although the material in the file may adequately explain the intent of the agreement, the agreement itself is the legal document.

    2. Carefully assess the legal aspects of the case. Don’t overlook essentials. The agreement should state to whom the income pertains and clearly identify property. To avoid ambiguity in descriptive terms, use statutory terms where applicable.

    3. Ensure that you protect the statute of limitations on all affected returns. Carefully consider your determination’s direct or indirect impact on other years or related cases.

    4. Determine the taxability of the various parties.

    5. After negotiating the specific terms of the closing agreement, prepare a draft closing agreement for all parties to review.

  2. Generally, in accordance with the closing agreement, the payer must send a certified or cashier’s check made to the U.S. Treasury in return for the plan or organization not having its qualified status revoked. The payment is not deductible for federal tax purposes and must be made at the time the agreement is executed.

  3. The closing agreement shouldn't contain any taxpayer release of any right of action against the IRS or its employees per the IRS Restructuring and Reform Act of 1998 Section 3468 for:

    1. Civil rights violations

    2. Any other action taken in connection with the federal tax laws

  4. EP employees should not ask the taxpayer to waive his or her right to bring a civil or other non-tax action against the government. If a taxpayer has a power of attorney (POA) and the Form 2848 is invalid or limited, explain why Form 2848 isn’t valid to the taxpayer. Include your explanation in the case history sheet.

Preparing the Closing Agreement Document

  1. Prepare the closing agreement. See Exhibit 7.2.1-1, Closing Agreement on Final Determination Covering Specific Matters for the format.

    1. The opening paragraph states that the agreement, pursuant to IRC 7121, is made between the taxpayer(s) and the Commissioner. This paragraph contains the taxpayer’s name, address and identifying number (EIN) of each taxpayer that is a party to the agreement.

    2. The "Whereas" paragraphs describe the facts you and the taxpayer agreed to.

    3. Following "Now it is Hereby Determined and Agreed for Federal Tax purposes," list the items to which the parties are agreeing, including the amount of consideration.

    4. The execution paragraph is the last paragraph in the agreement.

    5. The date and signature lines follow the execution paragraph.

  2. Prepare four originals if the POA requests an original.

  3. Place this header on the original and all copies of each page other than page 1, in the upper left corner as "Closing Agreement - (name of taxpayer)."

  4. Number each additional page in the center of the bottom as (Page of).

  5. For cases in which separate closing agreements are requested by or on behalf of fewer than 25 taxpayers and the agreements are identical except for the taxpayer names and addresses consider preparing a closing statement for only one of them, and request the other taxpayers or their representatives to prepare similar agreements for the remainder.

Obtaining the Taxpayer's Signature

  1. When the draft closing agreement is ready for signature, send a letter to the taxpayer with instructions on executing the closing agreement - see IRM, Taxpayer Instructions. Enclose three copies of the closing agreement. If the POA requests an original, enclose four copies.

Taxpayer Instructions

  1. Provide instructions on the proper procedure for executing the agreement and returning it to the appropriate office for approval under the following circumstances:

    Circumstances: Actions:
    Taxpayer’s current address unknown when you prepare the closing agreement Leave a space for the address in the first paragraph of the agreement and instruct the taxpayer (or the taxpayer’s representative) to insert their current address.
    Taxpayer is a corporation Enter the corporate name on the agreement, followed by the signature and title of an authorized officer, or officers, or by the signature of an authorized representative.
    Agreement is signed by an authorized representative for the taxpayer Attach to the original agreement a properly executed power of attorney which specifically authorizes the representative to enter into such an agreement on behalf of the taxpayer.
    Mass Closing Agreement Ask the taxpayer designated to sign for the group to date and sign all copies of the agreement.
    1. Ask the taxpayer (or representative) to prepare and attach to each copy of the agreement a list of the names and addresses of the taxpayers in the group on behalf of whom the designated taxpayer is executing the agreement.

    2. Attach to the original agreement, if applicable, properly executed powers of attorney for all listed taxpayers, authorizing the designated taxpayer (or representative) to execute the agreement on their behalf.

    3. Instruct the taxpayer to date and sign all copies of the closing agreement.

Procedure for Executed Closing Agreements

  1. When a taxpayer or authorized representative executes and returns the closing agreement, you can’t change or add anything to the agreement.

    1. If the taxpayer or authorized representative made additions or corrections, ensure that they’ve initialed the changes. Any additions or corrections should be limited to clerical or typographical deficiencies.

    2. If the taxpayer or authorized representative substituted a new page, they must initial and date the bottom of the page.

  2. The group manager determines if other TE/GE officials and/or any other any office should review the agreement before all parties finalize it.

  3. Ensure the closing agreement is executed by the applicable taxpayer(s) and secure the total amount due.

    1. All payments must be certified check(s) or cashier’s check(s) and made payable to the U.S. Treasury.

    2. You must send all checks to the Florence Service Center when received. See IRM, Processing Remittances.

  4. Send a signature package containing the closing agreement(s) executed by the taxpayer(s) to the Director, EP R&A.

  5. When you receive the signed closing agreement and are satisfied that the file is in proper order, document the case history sheet and prepare the case for closing.

Signature and Closing Procedures

  1. Use these procedures to obtain the Director, EP R&A’s signature:

    1. Prepare a signature package per EP office procedures.

    2. Forward the signature package to the group manager.

    3. Group Manager: review the agreement, sign and date on the signature of the sign-off copy as Reviewing Officer, and forward the signature package to the Director, EP R&A.

  2. After the Director, EP R&A, signs all copies of the closing agreement, follow these procedures:

    1. Group manager: sign and date the letter transmitting an original closing agreement to the taxpayer (and/or the taxpayer’s representative) and the memo transmitting an original closing agreement to the Director, EP R&A.

    2. Group manager: send to the Director, EP R&A with original closing agreement and a copy of each of the following: taxpayer’s request for ruling and closing agreement, related ruling letter (if applicable), and transmittal letter to taxpayer.

    3. Director EP R&A office: keep the original closing agreement and copies of: the related ruling and transmittal letter.

    4. Director EP R&A Office: return the signature package to the group to mail the closing agreement and/or letter ruling.

    5. EP Technical employee: close the case file according to closing procedures.

Processing Remittances

  1. Send closing agreements payments to:

    1. Regular U.S. Postal Service mail
      Internal Revenue Service
      P.O. Box 12192
      TE/GE Stop 31A, Team 105
      Covington, KY 41012-0192

    2. Deliveries by private delivery service
      Internal Revenue Service
      7490 Kentucky Drive
      TE/GE Stop 31A, Team 105
      Florence, KY 41042

Finality of Closing Agreements

  1. Once the Director, EP R& A approves an agreement, it's final and conclusive. We can't reopen the closing agreement as to the matters agreed upon or modified. We may not annul, modify, set aside or disregard the closing agreement (or any legal action in accordance with it) in any suit, action or proceeding unless there is a showing of fraud, malfeasance or misrepresentation of material fact.

  2. However, any change in or modification of applicable statutes will render an agreement originating in Employee Plans ineffective to the future compliance is dependent upon those statutes.

  3. Because of the finality of these agreements, you must carefully draft closing agreements.

Modification of Closing Agreements

  1. The Commissioner may set aside agreements made under IRC 7121(b) upon a showing of fraud or malfeasance, or misrepresentation of a material fact. This authority hasn't been delegated; therefore, the Commissioner must approve any of these actions.


    We don't treat simple unintentional errors as fraud, malfeasance, or misrepresentation that allow reopening of an agreement, Policy Statement 4-3, IRM

  2. If a provision of a closing agreement is reasonably subject to more than one interpretation and the parties have reasonably differed in their interpretation of the provision, the Commissioner may execute a new agreement restating more clearly, in terms acceptable to all parties, the intended meaning of the disputed provision.

Closing Agreement on Final Determination Covering Specific Matters

Under IRC 7121 of the Internal Revenue Code (the “Code”), [Name of Taxpayer, Tax Identification Number, address],] (the "Taxpayer" ), and the Commissioner of Internal Revenue make the following agreement (the "Closing Agreement" ):
WHEREAS, the Taxpayer has determined that this Closing Agreement set forth herein is in the Taxpayer’s best interests; and
WHEREAS, $______ will be paid by the Taxpayer to the United States Treasury in consideration of this Closing Agreement; and
WHEREAS, the Service, on behalf of the Secretary of the Treasury, through its authorized representative, has determined that this Closing Agreement is also in its best interest and in the best interests of the Taxpayer;
NOW IT IS HEREBY DETERMINED AND AGREED for Federal income tax purposes that the above representations are material to this Closing Agreement that and:
  1. [state conditions]

  2. This agreement constitutes a resolution under the Code solely of the specific matters discussed herein. No inference shall be made as to the application of the Code under any facts and circumstances outside this Closing Agreement. No inference shall be made with respect to whether this resolution satisfies other Federal law, including Title I of the Employee Retirement Income Security Act of 1974.

This Closing Agreement is final and conclusive except:
  1. the matter it relates to may be reopened in the event of fraud, malfeasance, or misrepresentation of material fact;

  2. it is subject to the Code sections that expressly provide that effect be given to their provisions notwithstanding any other law or rule of law; and

  3. if it relates to a tax period ending after the date of this agreement, it is subject to any law, enacted after the agreement date, that applies to that tax period.

By executing this Closing Agreement, the above parties certify that they have read and agreed to the terms of this document

[Name of Taxpayer, SSN]
By: ___________________________________ Date: ____________________
Commissioner of Internal Revenue on behalf of the Secretary of the Treasury
By: ___________________________________ Date: ____________________

Director, Employee Plans Rulings and Agreements
Tax Exempt and Government Entities