Note: See updated statement issued March 30, 2017.
March 9, 2017
The IRS Data Retrieval Tool on fafsa.gov and StudentLoans.gov is currently unavailable. We are working to resolve the issue as quickly as possible. However, at this time, the IRS anticipates the online data tool will be unavailable for several weeks.
This does not limit families’ ability to apply for aid. Applicants have other options while the data tool is unavailable. Applicants filling out the Free Application for Federal Student Aid (FAFSA) and applying for an income-driven repayment (IDR) plan can manually provide the requested financial information from copies of their tax returns. The online FAFSA and IDR application remain operational, and applicants can continue filing the FAFSA or applying for an IDR plan as they normally would.
As part of a wider, ongoing effort at the IRS to protect the security of data, the IRS decided to temporarily suspend the Data Retrieval Tool (DRT) as a precautionary step following concerns that information from the tool could potentially be misused by identity thieves. The scope of the issue is being explored, and the IRS and FSA are jointly investigating the issue. At this point, we believe the issue is relatively isolated, and no additional action is needed by taxpayers or people using these applications. The IRS and FSA are actively working on a way to further strengthen the security of information provided by the DRT. We will provide additional information when we have a specific timeframe for returning the DRT or other details to share.
Additional information for applicants:
The DRT provides tax data that automatically fills in information for part of the FAFSA as well as the IDR plan application.
The online FAFSA and IDR application remain operational. You can continue filing the FAFSA or applying for an IDR plan as you normally would.
The income information needed to complete the FAFSA and apply for an IDR plan can be found on your tax return. If you did not retain a copy of your tax return, you may be able to access the tax software you used to prepare your return or contact your tax preparer to obtain a copy.
If you are unable to get a copy of your tax return, you may visit /transcript to view and download a summary of your tax return, called a tax transcript, at Get Transcript Online. You must verify your identity to use this tool. You also may use Get Transcript by Mail or call 1-800-908-9946, and a transcript will be delivered to your address of record within five to 10 days.
For more information on or for help with:
- completing the FAFSA, visit StudentAid.gov/fafsa or call 1-800-4FED-AID (1-800-433-3243)
- applying for an IDR, visit StudentAid.gov/idr.