| Total returns received |
44,584,000 |
42,707,000 |
-4.2 |
| Total returns processed |
44,073,000 |
42,396,000 |
-3.8 |
| Total e-filing returns received (may not equal subtotals due to rounding) |
43,661,000 |
41,896,000 |
-4.0 |
| E-filing returns received from tax professionals |
19,290,000 |
18,335,000 |
-5.0 |
| E-filing returns received from self-prepared |
24,371,000 |
23,561,000 |
-3.3 |
| Web usage, IRS.gov visits |
292,164,000 |
167,087,000 |
-42.8 |
| Total number of refunds |
28,945,000 |
29,615,000 |
2.3 |
| Total amount refunded |
$92.988 billion |
$102.253 billion |
10.0 |
| Average refund amount |
$3,213 |
$3,453 |
7.5 |
| Total number of direct deposit refunds |
28,374,000 |
29,173,000 |
2.8 |
| Total amount refunded with direct deposit |
$92.839 billion |
$102.238 billion |
10.1 |
| Average direct deposit refund amount |
$3,272 |
$3,505 |
7.1 |
)
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