What are my alternatives?
e-Services users
If you are unable to complete a Secure Access account you can:
- If mandated to file electronically, you will need to use a third party to transmit returns.
- File paper returns. Electronic return originators required to electronically file Forms 1040, 1040A, 1040EZ, and 1041 must attach Form 8948, Preparer Explanation for Not Filing Electronically to paper filed return. Note: Form 8944, Preparer e-file Hardship Waiver Request should not be filed; this qualifies as an administrative exemption.
- Request a transcript. If you are a tax professional who is actively working with a client to resolve a tax account issue, and you have a power of attorney on file you may call the Practitioner Priority Service (PPS).
Foreign filers
If you are foreign individual who does not have a U.S. filing requirement and are unable to complete the registration process, you can use a third party to process returns electronically.
Refer to frequently asked questions for more information on registering for online tools.