How to register for IRS online self-help tools

The IRS lets you access most tax tools with one account the same login and password.

Create a new account (for IRS services excluding PTIN and FIRE systems)

The IRS uses, a technology provider, to provide identity verification and sign-in services. If you have an account from a state government or federal agency, you can sign in without verifying your identity again. If you’re a new user, you’ll have to create a new account. This identity verification process applies to IRS services including online accountGet Transcript OnlineOnline Payment AgreementGet an Identity Protection PIN (IP PIN)Tax Pro Accounte-Services, Submit Forms 2848 and 8821 Online, and business tax account.

A: To verify your identity with, you’ll need to provide a photo of an identity document such as a driver’s license, state ID or passport.

You'll also need to take a selfie or choose to video chat with a live agent. If you need help verifying your identity or to submit a support ticket, you can visit the IRS Help Site.

If you use assistive technology such as a screen reader, or have trouble taking photos, you may need help to complete the process. Find more information in our accessibility guide.

If you can’t take a selfie or pass the self-service option, you’ll be directed to an video chat agent to verify your identity before you can access the IRS tools. 

A: If you’re a new user, you must create an account and verify your identity to access a specific IRS online service. If you have trouble verifying your identity with, you can get help on the help site.

A: No. The system doesn’t allow access by anyone under 18 years old. To view alternatives for the service you’re trying to access, select “What if I can't verify my identity?” on the sign-in page and then select the “alternative options” link to see specific alternatives related to that service.

A: Yes, if you have an Individual Taxpayer Identification Number (ITIN), you can create an account and sign in with to access IRS services.


Error Code 2001 – If you see error code 2001, you should confirm that the name you used to register with matches your legal name as reported to the Social Security Administration. Follow the steps in the "Updating your legal name" help article to review and update your name.

Error Code -8028 – If you see error code -8028, a security condition is preventing you from accessing this IRS online service. You won't be able to use this online service at this time.

Select view your alternatives on the error page to find other options for completing your transaction.

A: Yes, as a credential service provider certified against federal standards, is required to store your information. All selfie, video, and biometric data are automatically deleted for users who verify for the IRS, except for suspicious or fraudulent activity.  For information on how to manage your personal data with, visit the IRS Help Site. will not share, sell, rent or trade your personally identifiable information or sensitive information with other parties, except to verify your identity and eligibility. is subject to strict privacy and security regulations and meets NIST Special Publication 800-63-3 Digital Identity Guidelines. Read more about how protects your private information in the Privacy Bill of Rights and the full privacy policy

Secure your account

If you suspect suspicious login activity sign in to your account and change your password.

Reminder: Use strong, unique passwords for all your accounts. Don’t reuse passwords or disclose them to anyone for any reason.

Report suspicious activity

We never call or send email or text messages asking you to provide information or log in to obtain a transcript or update your profile. Report phishing if you are unsure about the authenticity of any unsolicited communication, other than U.S. mail, that claims to be the IRS.