Make a Complaint About a Tax Return Preparer
Most paid tax return preparers are professional, honest and trustworthy. However, the IRS is committed to investigating those who act improperly.
Use one of the following methods if you need to report a complaint.
If your tax return and/or refund have not been impacted
You can report a tax return preparer for improper tax preparation practices, such as:
- Failing to enter a Preparer Tax Identification Number (PTIN) on a tax return or improperly using a PTIN belonging to another individual.
- Refusing to provide clients with a copy of their tax return.
- Failing to sign tax returns they prepare and file. (Note: If electronically filed, your copy may not contain a signature.)
- Neglecting to return a client's records or holding the records until the preparation fee is paid.
- Preparing client returns using off-the-shelf tax software or IRS Free File, both of which are intended for use by individuals.
- Falsely claiming to be an attorney, certified public accountant, enrolled agent, enrolled retirement plan agent, or enrolled actuary.
- If you are a tax return preparer and discover that another tax return preparer is committing any of the practices mentioned above.
To report a tax return preparer for improper tax preparation practices, complete and send Form 14157, Complaint: Tax Return Preparer with all supporting documentation to the IRS. The form and documentation can be mailed or faxed, but please do not do both. Mailing and faxing the form may delay the processing of your complaint.
If your tax return and/or refund have been impacted
You can report a tax return preparer for misconduct, such as:
- Embezzling your refund.
- Altering your tax return documents.
- Filing a return without your consent.
- Creating or omitting income to generate a larger refund.
- Creating false exemptions or dependents to generate a larger refund.
- Creating false expenses, deductions or credits to generate a larger refund.
- Using an incorrect filing status to generate a larger refund.
How you report a tax return preparer for misconduct depends on whether or not you received a notice or letter.