Support is available for FFIs receiving Report Notifications from the IRS regarding the Form 8966 (FATCA Report). If you need additional assistance in resolving the Report Notification we have sent to your organization, you may contact our technical support directly by providing the information requested below, including a clear statement of your question, and clicking on the "Submit" button below.
(Please Note: This site is only intended for IRS FATCA Report Notification questions and support. For assistance with the FATCA registration system, please use the FATCA Registration Support Site. For assistance with preparing and transmitting files to IDES, please see the IRS IDES page or the IDES Support Site. For assistance with FATCA Filing Questions that are not related to a Report Notification please use the IRS FATCA Filing Questions (Non-Notification Related) Support Site.)
The Notification Code and Notification RefID information must be those obtained from your Report Notification from the IRS.
Telephone support for FATCA error notification is available 7:30 a.m. to 5 p.m. (US Central time), Monday through Friday. From outside the United States of America, you may call us at 470-769-5100 (not toll-free). Support is provided in English only.