Who can an organization contact about computer and technology issues related to forms submitted electronically via Pay.gov? Pay.gov includes an Online Help section that provides users with information including web browser set up and Navigating Through Pay.gov. Its website provides Pay.gov customer service contact information to help with any questions, concerns, or technical issues. Note: The use of an outdated web browser will result in Pay.gov pages not displaying correctly as well as the inability to submit payment. If Pay.gov detects an outdated browser, it will display a warning at the top of the home page.