What this notice is about
A refund check we sent was returned to us. We are reviewing your account to ensure the return and refund are valid.
What you need to do
You don’t need to do anything currently.
If you’re entitled to the refund, we’ll send you a new check in the mail; or If we need more information, we’ll send you a letter to explain what we need.
Please allow 10 weeks before checking the status of your refund. We can’t provide any information until we complete our research.
Additional information
Someone may have altered your check. Usually, this involves a change to the original payee’s name, address and/or refund amount. When this happens and the check is returned to us, we review related returns to ensure the returns and refund is valid.
If you believe you may be a victim of identity theft, visit our centralized identity theft page to learn how to protect yourself
Tips for next year
For a faster and more secure refund, consider requesting direct deposit for future refunds.
Need help?
- You can authorize someone to represent you before the IRS or inspect and/or receive confidential tax information.
- You may be eligible for free help from the Taxpayer Advocate Service (TAS).
- See if you qualify for help from a Low Income Taxpayer Clinic.
- You can request a copy of your notice or letter in Braille or large print.
- If you can’t find what you need online, call the telephone number on your notice or letter.