Understanding Your Letter 4281C

You received this letter because you are a potentially impacted individual of an IRS data loss, theft, or inadvertent disclosure of personally identifiable information. We don’t know if your information will be misused; however, for your protection, we’ve arranged for you to receive a free identity protection service from the company identified in the letter. You must contact the company within 90 days from the date of the letter to enroll.


You may want to

  • Sign up to receive a free identity protection service. You’ll find instructions and enrollment code in your letter.
  • Get an Identity Protection Personal Identification Number (IP PIN) to use on your future tax returns. To get an IP PIN, follow the instructions in the letter. The letter will instruct you to either request an IP PIN online, or complete Form 14039, Identity Theft Affidavit.
  • Place a fraud alert on your credit file by contacting one of the following credit reporting agencies. You only need to contact one of them. The agency you contact will notify the other two.
Equifax    Experian        TransUnion     
800-525-6285      888-397-3742  800-680-7289        
www.equifax.com www.experian.com www.transunion.com
  • Find out if a credit file exists for your minor child if we advised you that we lost or disclosed your dependent child’s personal information. If you want to know if a credit file exists for your minor child (under 18 years of age) or if your child’s identity may have been misused, you can contact one of the three credit reporting agencies listed above. 

Answers to common questions

What do I do if I have trouble enrolling or if I’m told my verification code is invalid?
Call the telephone number in your letter, 866-225-2009 (or +1-267-466-0777, for international callers), to speak to an IRS representative

Can my power of attorney (POA) contact the IRS about this data loss, theft, or inadvertent disclosure?
Yes. When filling out Form 2848, Power of Attorney and Declaration of Representative, you must specify “IRS breach,” “IRS data loss,” or “IRS information loss” on line 3 as the “Description of Matter.” If you don’t, we won’t discuss this matter with your POA.

How to get help