7.15.6 Navigating the Tax Exempt Determination System (TEDS)188.8.131.52 Overview184.108.40.206 Document Repository 220.127.116.11.1 Screen Selection Options18.104.22.168 Cabinets22.214.171.124.1 Universal Cabinets126.96.36.199.2 Personal Cabinets188.8.131.52.2.1 Inbox Cabinet184.108.40.206.2.2 My Cases Cabinet220.127.116.11.2.3 Saved Searches Cabinet18.104.22.168.2.4 Reports Cabinet22.214.171.124.2.5 Recently Viewed Cabinet126.96.36.199 Accessing a Case File188.8.131.52 Case Information File184.108.40.206 Viewing Documents in TEDS220.127.116.11 Display Screen Options18.104.22.168.1 Page Display22.214.171.124.2 Column Headers126.96.36.199.3 Removing Column Headers188.8.131.52.4 Re-ordering Column Headers184.108.40.206 User Profile220.127.116.11.1 TEDS Roles18.104.22.168.2 Group Profile Screen22.214.171.124 Query and Search Capabilities126.96.36.199.1 Query Options188.8.131.52.1.1 Simple Search Query 184.108.40.206.1.2 Advanced Search Query220.127.116.11.1.2.1 Selecting Object Type18.104.22.168.1.2.2 Properties22.214.171.124.126.96.36.199 Add Additional Property188.8.131.52.184.108.40.206 Removing Property220.127.116.11.1.2.3 Searching by Date18.104.22.168.1.2.4 Searching by Size22.214.171.124.2 Search Results and Editing Search Criteria126.96.36.199.2.1 Count Results188.8.131.52.2.2 Editing Searches184.108.40.206.2.3 Saving Searches220.127.116.11.2.4 Finding Saved Searches18.104.22.168.2.5 Run a Saved Search Query22.214.171.124.3 Exporting Search Results126.96.36.199 Viewing TEDS Documents Using Optical Character Recognition (OCR) Exhibit 7.15.6-1 Screen Selection OptionsExhibit 7.15.6-2 TEDS Case File Main ScreenExhibit 7.15.6-3 Removing Column HeadersExhibit 7.15.6-4 Re-order Column Headers Exhibit 7.15.6-5 Advanced Search Query ScreenExhibit 7.15.6-6 Preferences: Display Settings: Classic Columns for SearchExhibit 7.15.6-7 Selecting Object TypeExhibit 7.15.6-8 Searching by Properties' FieldExhibit 7.15.6-9 Adding Additional Property ValuesExhibit 7.15.6-10 Removing Search PropertiesExhibit 7.15.6-11 Searching by DateExhibit 7.15.6-12 Searching by SizeExhibit 7.15.6-13 Query Results Count OnlyExhibit 7.15.6-14 Sample Search Results/How to Begin Edit SearchExhibit 7.15.6-15 Methods of Saving a SearchExhibit 7.15.6-16 Naming the Saved SearchExhibit 7.15.6-17 Finding a Saved SearchExhibit 7.15.6-18 Running a Saved SearchExhibit 7.15.6-19 Remove and Add Column PreferencesExhibit 7.15.6-20 Exporting to an Excel Worksheet Part 7. Rulings and AgreementsChapter 15. Employee Plans TEDS User ManualSection 6. Navigating the Tax Exempt Determination System (TEDS) 7.15.6 Navigating the Tax Exempt Determination System (TEDS) Manual Transmittal September 17, 2015 Purpose (1) This transmits revised IRM 7.15.6, Employee Plans TEDS User Manual, Navigating the Tax Exempt Determination System (TEDS). Material Changes (1) This IRM is updated to meet the requirements of P.L. 111-274 (H.R. 946), the Plain Writing Act of 2010. The Act provides that writing must be clear, concise, well-organized and follow other best practices appropriate to the subject or field and intended audience. (2) Substantive changes to this IRM are listed in the table below: Section: Change: IRM 188.8.131.52.2.1, Inbox Cabinet Removed the reference to Microsoft Outlook. IRM 184.108.40.206.1.2, Advance Search Querty Added information about the Preference Tables. Exhibit 7.15.6-6, Preference: Display Settings: Classic Columns Added new exhibit. Renumbered all other exhibits. Effect on Other DocumentsThis supersedes IRM 7.15.6, dated September 23, 2014. AudienceTax Exempt and Government EntitiesEmployee Plans Effective Date(09-17-2015)Robert S. ChoiDirector, Employee PlansTax Exempt and Government Entities 220.127.116.11 (09-23-2014) Overview This IRM discusses guidance on navigating the Tax Exempt Determination System (TEDS). The guidance explain: How to use the TEDS Repository to search, retrieve and view case data and images. How to change TEDS case data and entity information. How to create, edit and execute (run) search queries. How to use Optical Character Recognition (OCR). How TEDS interacts with Employee Plans-Exempt Organizations Determination System (EDS) in the case closing process. The guidance is for all employees involved in the issuing Employee Plans (EP) determination letters. 18.104.22.168 (06-12-2013) Document Repository The document repository is a virtual storehouse. It contains: Electronic cabinets Individual case folders that store images of documents, reports, templates, messages, and personal files. The document repository enhances EP Determinations ability to: Organize work processes. Manage case inventory. Identify and associate documents with the correct case folder. Facilitate processing of determination applications. Research open and closed inventory. Users use the documents repository to search, retrieve and view data and images. Users access the different system components through the "Navigation" screen. Users are given roles and permissions that allow them access specific aspects of the system. The permissions will vary based on your role(s). (See IRM 7.15.4, Tax Exempt Determination System (TEDS) Roles and Delegations.) 22.214.171.124.1 (06-12-2013) Screen Selection Options The following terms are used to describe the different parts of the TEDS screen: Term Description Navigation Pane Contains your Inbox, My Cases, Templates, etc. and allows you to navigate through the repository. Data Grid Displays case information. Column Labels List the attributes for a case. Can be sorted and displayed in any order, and can be customized by you. From the Navigation Pane select any of the following options to navigate through the system: Inbox Saved Searches My Cases Cabinets Reports Recently Viewed Note: See Exhibit 7.15.6-1, Screen Selection Options. The data screen is located in the lower center of the screen. It displays the case information when you select My Cases is selected from the Navigation Pane. The function buttons are located above the "column labels." You can sort and display them in any order and customize them. The following options allow different actions based on your location in TEDS: File Edit View Tools Reports Note: See Exhibit 7.15.6-1. 126.96.36.199 (06-12-2013) Cabinets Cabinets are the highest level of organization in the repository. Cabinets store and organize file folders and provide easy access to case files and templates. The two types of cabinets are: Universal Personal 188.8.131.52.1 (06-12-2013) Universal Cabinets TEDS Universal Cabinets: Cabinet Description TEDS Inventory Cabinets Highest levels of organization for TEDS cases are: National Unassigned Inventory National Assigned Inventory Archived Cases Cases are sorted by Employee Plans (EP) or Exempt Organization (EO), by year and by month. EP cases display for EP users. EO cases display for EO users. Cases move from one cabinet to another based on status code changes. Group 7849 - The queue for printing Repository Notices and Letters. National Unassigned Inventory (NUI) NUI cabinets store unassigned cases. National Assigned Inventory (NAI) NAI cabinets store cases that are assigned to a group or to a specialist. Archived Cases Archived Cases "year" cabinets store closed cases including cases that have been scanned into TEDS after closing on EDS. Currently, TEDS closed cases remain in the National Assigned Inventory in Status 57 or 59. (A case closed on TEDS will move from the NAI to the Archived Cases when updated to status 21.) Only the Records Manager and the National Unassigned Inventory Manager can see the National Unassigned Inventory (NUI), the National Assigned Inventory (NAI) and the Archived Cabinet. 184.108.40.206.2 (09-23-2014) Personal Cabinets Personal cabinets are unique to each TEDS user’s roles. Examples of TEDS personal cabinets include: Inbox My Cases Saved Searches Cabinets User Group Number Group 7849 Templates Reports Recently Viewed 220.127.116.11.2.1 (09-17-2015) Inbox Cabinet The Inbox cabinet alerts you of system events or received receipt. The Inbox cabinet receives notifications of: New case assignments or cases returned from the manager. Receipt of new documents. A related case. Case sent to manager for review or proposed closing. Routing slip. Role delegation. To open a notification, double click on the link. Opening a notification provides additional information. See Exhibit 7.15.6-2, TEDS Case File Main Screen. 18.104.22.168.2.2 (06-12-2013) My Cases Cabinet The My Cases cabinet: Contains cases assigned to you. Provides easy access to your inventory. By clicking on My Cases you can access and work assigned TEDS cases. View case data View case file images Create a case chronology entry View payment information View case reports A manager’s My Cases cabinets contain all cases assigned to the group including unassigned group inventory or group suspense. Managers also have a cabinet, titled "User Cases." The User Cases allows the manager to select and display a specific group member’s case listing. It contains links to each case assigned to direct reports (e.g., a specialist and the group manager both own a case). 22.214.171.124.2.3 (09-23-2014) Saved Searches Cabinet The Saved Searches cabinet allows you to access a saved search. The cabinet appears after you have saved one or more searches 126.96.36.199.2.4 (09-23-2014) Reports Cabinet The Reports cabinet allows you to generate various reports such as: Cases by Power of Attorney Report Multiple Case Summary Case Progress Individual Case Information TEDS Case Processing Reports TE/GE Case Reconciliation Report Case Status Report Case History Record 188.8.131.52.2.5 (06-12-2013) Recently Viewed Cabinet The Recently Viewed cabinet provides a link to recently viewed documents and folders. 184.108.40.206 (09-23-2014) Accessing a Case File View a case file by clicking on the underlined attribute titled "Case Information" or clicking on the yellow folder. You see the various files and folders contained within the case. Files are designated by an icon of a piece of paper. Access by clicking on the little blue I. Folders are designated by a file folder icon. Accessed by clicking the folder name. The following table lists the folders and information contained: Folder Contains Case Information Entity specific data such as Document Locator Number (DLN), applicant name, contacts, address, control date, user fee, etc. Documents Documents related to case (application, organizing document(s), work papers, etc.) Case Chronology Case chronology entries that have been created for the case. Case History Information regarding all the status code changes made to the case Payments User fee payment information BRE Results View results of the Business Rules Engine Related Cases Cases with the same Employer Identification Number (EIN) and plan number The TEDS case file "main screen" is shown in Exhibit 7.15.6-2, TEDS Case File Main Screen. 220.127.116.11 (09-23-2014) Case Information File Case information is shown on several different tabs within the Case Information File. Information in this file includes: Data transcribed at scanning Information derived from opening business rules Receipt and handling information Information to be entered by users throughout case processing Note: See IRM 18.104.22.168.4, Accessing Case Information. Note: The Case Information File opens as a separate window. 22.214.171.124 (09-23-2014) Viewing Documents in TEDS The Documents folder contains all documents the applicant submitted and documents prepared and imported by the specialist. Open the Documents folder by double clicking Documents. When the Documents folder opens you will see the below subfolders and their contents: Subfolder Contains New Documents Documents received in TEDS after the establishment of the original case (When new document(s) are received, the number of documents will be in parentheses.) Working Open routing slip(s) Disclosable Documents scanned in when the case is first established, subsequently imported or moved from another document subfolder Non-Disclosable Documents the specialist has determined are non-disclosable Purge Items the specialist determines are immaterial to the administrative case file Access and view individual subfolders and the documents or files within the subfolders by double clicking the folder or by clicking the underlined document name(s). 126.96.36.199 (06-12-2013) Display Screen Options You can customize the display screens. 188.8.131.52.1 (09-23-2014) Page Display Items per page is set to a default of 10, but you can change the setting to 50 or 100. (If you can’t see the option to change items per page, scroll to the far right of the screen.) To change the number of items displayed per page, click on the Items per page drop down arrow on the column label bar and select the desired display setting. The suggested items per page setting is 50. If there are more items available to view on the items per page, use the single arrow on the toolbar to move from one page to the previous or next page. Use the double arrows to go to the first or last page of the list. 184.108.40.206.2 (09-23-2014) Column Headers Each data grid display contains unique column headers for specific information displayed in the data grid. You can change the information displayed on the screen by adding, reordering or removing column headers. The following table contains an example of how to change the column header: Step Action 1. Click on My Cases. 2. Click on the Column Preferences icon located in the column header field on the far right of the screen. 3. Scroll to the right if the icon isn't shown. After you click on the Column Preferences icon, the Preferences: Display Settings menu appears. 220.127.116.11.3 (09-23-2014) Removing Column Headers Delete column headings from the display by removing them from the default items list. The following table shows you how to remove a column header: Step Action 1. Click on the column attribute located in the Selected attributes to display as column: box on the right. 2. Click on the left arrow to move the attribute into the Select attributes to display box on the left. 3. Click OK to accept the changes. Note: See Exhibit 7.15.6-3, Removing Column Headers. 18.104.22.168.4 (09-23-2014) Re-ordering Column Headers You can organize the information on the data grid by choosing the order in which the columns display. The Re-order function is available for most cabinets. The following table shows you ow to move a column header: Step Action 1. Click on the column header you want to re-order in the Selected attributes to display as column: box on the left. 2. Click on the up or down arrow to move the column header to the desired location. 3. Click OK to accept the changes. Note: See Exhibit 7.15.6-4, Re-order Column Headers. The attributes are displayed in the "Selected attributes to display as column:" box in the order that they appear as column headers on the data grid from left to right. The Re-order functionality isn't available for the Inbox. 22.214.171.124 (06-12-2013) User Profile The User Profile stores: Your profile information Group information Information about roles that are assigned to you Access the User Profile screen by clicking User Profile next to the Logout button at the top of the screen. 126.96.36.199.1 (06-12-2013) TEDS Roles One of the items listed in your profile is your TEDS role(s). You are assigned specific roles based on your position and needs. See IRM 7.15.4, Tax Exempt Determination System (TEDS) Roles and Delegation for additional information. 188.8.131.52.2 (06-12-2013) Group Profile Screen Group information is also stored in your profile. Access by clicking the underlined Employee Group Number on the User Profile screen. The Group Profile screen provides administrative information about your group. 184.108.40.206 (09-23-2014) Query and Search Capabilities The query and search features of TEDS are used to locate a case, find a power of attorney or conduct general research. Query and search makes it easier to research determination case information. 220.127.116.11.1 (09-23-2014) Query Options TEDS has three query options: Simple Search Advanced Search Reports Begin each query with the menu options on the top of the Web page. Use the Search to perform a simple query with the TEDS case number. Use the Advanced Search to perform a query based on specific property or multiple properties. You can also use advanced search to generate a simple case listing report. 18.104.22.168.1.1 (09-23-2014) Simple Search Query The following table shows you how to perform a simple search query: Step Action 1. Enter a TEDS case number (EP-yyyynnn-nnnnnn, or any part thereof) in the box at the top of the Web page 2. Click Go. Note: The simple search function is case, dash and space sensitive. 22.214.171.124.1.2 (09-17-2015) Advanced Search Query Use the advanced search to locate a TEDS case number or search for more than one case. To start an advanced search click Advanced Search at the top of the Web page. The Advanced Search page opens to the Advanced Search General tab which displays the different search options. Use advanced search to customize a query based on: Predetermined location(s) in which to search (Object Type). Single property value or multiple property values (Properties). Specific actions that occurred during specific time frames (Date). File size (Size). After you enter the desired search criteria, all queries, run by clicking "Search" at the bottom of the page. See Exhibit 7.15.6-5, Advanced Search Query Screen. After an advance search you can add more attributes to the search display by using the Preference Tables Step Action 1. Go to Select Object 2. Select TEDS Case 3. Highlight the attribute you need 4. Click on the right arrow. Note: See Exhibit 7.15.6-6, Preferences: Display Settings: Classic Columns for Search. 126.96.36.199.1.2.1 (09-23-2014) Selecting Object Type Using the advance search query select the search location by clicking on the Object Type drop-down arrow. Each Object Type will have a different set of Property values. See Exhibit 7.15.6-7, Selecting Object Type. Search on these object types: EP Cases Routing Slips TEDS users 188.8.131.52.1.2.2 (09-23-2014) Properties Perform advance searches using the Properties button. See Exhibit 7.15.6-8, Searching by Properties' Field. To search using Properties perform these steps: Step Action 1. First field: click on the drop-down arrow to select a property. 2. Third field: enter the search value (e.g., EIN, applicant name, etc.). If this search option is used and the = is used, only an exact match will be returned i.e., status = 62 only. Results won’t include cases with sub status codes. If the status contains 62, then cases with sub statuses will be returned (62AD, 62AI, etc.). 184.108.40.206.220.127.116.11 (09-23-2014) Add Additional Property You can search on more than one property. See Exhibit 7.15.6-9, Adding Additional Property Values. Search using multiple properties by clicking "Add another property" and selecting one of the following options: "And" will return search results that match this property value and the property value on the previous line. This limits the search. "Or" will return search result that match this property value or the property value on the previous line. This expands the search. 18.104.22.168.22.214.171.124 (09-23-2014) Removing Property If the search result(s) isn't the expected outcome, you can eliminate some properties in the search criteria. See Exhibit 7.15.6-10, Removing Search Properties. To remove a property click "Remove" next to the property you want to eliminate. 126.96.36.199.1.2.3 (09-23-2014) Searching by Date Use the Date field to search using various date elements for a specified time period. See Exhibit 7.15.6-11, Searching by Date. To search using the Date field: Select case requirements in the Properties line. Select the date and time period in the remaining fields. 188.8.131.52.1.2.4 (09-23-2014) Searching by Size Use the Size field to search for files within a specific size range. Search by size by selecting the desired size criteria from the drop-down menu. See Exhibit 7.15.6-12, Searching by Size. 184.108.40.206.2 (09-23-2014) Search Results and Editing Search Criteria Search results display the cases that match the search criteria. If the query is a text-based property, such as" name," the words that match the search value(s) are highlighted. The search result will list the cases in control date order. 220.127.116.11.2.1 (09-23-2014) Count Results If the query produces a large result list or if only the case count is needed, click the magnifier to obtain the number of case results. The query will continue to process. See Exhibit 7.15.6-13, Query Results Count Only. If you only need to search for the number o cases results, place a check in the Show Result Count box. 18.104.22.168.2.2 (09-23-2014) Editing Searches You can edit and re-run the query if the query didn't return the expected outcome. See Exhibit 7.15.6-14, Sample Search Results/How to Begin Edit Search. You can use the following steps to edit a query: Step Action 1. Click on Edit Search 2. Modify the search criteria 3. Click Search to re-run the query Note: If an individual case was selected from the results, use the Last Results button rather than the Back button on the internet browser to return to the most recent search results. 22.214.171.124.2.3 (09-23-2014) Saving Searches Save advanced search query criteria to view or run again. See Exhibit 7.15.6-15, Methods of Saving a Search and Exhibit 7.15.6-16, Naming the Saved Search To identify the saved search complete the "Name and Description" fields: Step Action 1. Click OK to save the search. 2. Click box to uncheck Include Results. Note: By unchecking this box the search parameters are saved and not the specific results of the search. 126.96.36.199.2.4 (09-23-2014) Finding Saved Searches Access saved searches by clicking Saved Searches in the Navigation Pane. See Exhibit 7.15.6-17, Finding a Saved Search. 188.8.131.52.2.5 (09-23-2014) Run a Saved Search Query You can revise, re-run or delete own saved searches. See Exhibit 7.15.6-18, Running a Saved Search. When you rerun a saved search query, the search uses the same parameters but returns updated results. Follow these steps to run a saved search: Step Action 1. Click Saved Search. 2. Right click on the selected search, click Run Search. Before running the search you can modify the search parameters by following these steps: Step Action 1. Right click on the selected search, click Edit. 2. Edit the desired criteria. 3. Click Search to re-run the search. 184.108.40.206.3 (09-23-2014) Exporting Search Results After completing a search you can export the search results to Excel. You can export all of the results or only the specific columns. See Exhibit 7.15.6-19, Remove and Add Column Preferences, and Exhibit 7.15.6-20, Exporting to an Excel Worksheet. Follow these steps to export a completed search: Step Action 1. Right click on the Search Results, click Export to CSV. This opens a second window. 2. All columns will be selected by default. Select and remove any unwanted columns by clicking on the column name and clicking on the “Left Arrow” to remove. 3. Click OK. 4. A file download box will open, click Open. The results is displayed as an Excel spreadsheet. 5. Right Click on Export to CSV. To add column headers from the Preferences Display Settings menu: Step Action 1. Click on the desired column attribute in the Select attributes to display box on the left 2. Click on the right arrow to move the desired attribute into the Selected attributes to display as column box on the right. The new column header attribute moved from the "Select attributes to display" box on the left to the "Selected attributes to display" column box on the right. Click OK to accept the changes. 220.127.116.11 (09-23-2014) Viewing TEDS Documents Using Optical Character Recognition (OCR) You can search TEDS documents for words or phrases using Optical Character Recognition (OCR). OCR is computer software that reads text from paper and translates images into a form the computer can manipulate. It translates handwritten or typed scanned text into language the machine understands and text that it can edit. After OCR is applied to a document(s), you can search word or phrases searches using the binocular icon. Exhibit 7.15.6-1 Screen Selection Options Screen Selection OptionsScreen shot as described in content. Pane, Menu Options and Column labels displayed. Please click here for the text description of the image. Exhibit 7.15.6-2 TEDS Case File Main Screen TEDS Case File Main ScreenScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-3 Removing Column Headers Removing Column HeadersScreen shot of Preference: Display Settings; My Cases:The screen shot is showing the steps as described in content. Please click here for the text description of the image. Exhibit 7.15.6-4 Re-order Column Headers Re-order Column HeadersScreen shot showing steps to reorder column headers as described in content, Please click here for the text description of the image. Exhibit 7.15.6-5 Advanced Search Query Screen Advanced Search Query ScreenScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-6 Preferences: Display Settings: Classic Columns for Search Preferences: Display Settings: Classic Columns for SearchScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-7 Selecting Object Type Selecting Object TypeScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-8 Searching by Properties' Field Searching by Properties' FieldScreen shot showing drop-down menu options. Please click here for the text description of the image. Exhibit 7.15.6-9 Adding Additional Property Values Adding Additional Property Values Screen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-10 Removing Search Properties Removing Search PropertiesScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-11 Searching by Date Searching by DateScreen shot of results searching by date. Please click here for the text description of the image. Exhibit 7.15.6-12 Searching by Size Searching by SizeScreen shot of a search result searching by size. Please click here for the text description of the image. Exhibit 7.15.6-13 Query Results Count Only Query Results Count OnlyScreen shot showing results of requesting count only. Please click here for the text description of the image. Exhibit 7.15.6-14 Sample Search Results/How to Begin Edit Search Sample Search Results/How to Begin Edit SearchScreen shot of how to begin an edit search. Please click here for the text description of the image. Exhibit 7.15.6-15 Methods of Saving a Search Methods of Saving a SearchScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-16 Naming the Saved Search Naming the Saved SearchScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-17 Finding a Saved Search Finding a Saved SearchScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-18 Running a Saved Search Running a Saved SearchScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-19 Remove and Add Column Preferences Remove and Add Column PreferencesScreen shot as described in content. Please click here for the text description of the image. Exhibit 7.15.6-20 Exporting to an Excel Worksheet Exporting to an Excel WorksheetScreen Shot as described in content. Please click here for the text description of the image.