Part 1 - Organization, finance, and management

 

An Interim Guidance Memorandum, effective 05/24/2023, was issued to clarify policy outlined in Delegation Order 11-2, Authority to Permit Disclosure of Tax Information and to Permit Testimony or the Production of Documents.

An IRM procedural update, effective 11/19/2024, was issued to revise IRM 1.4.18.13 regarding eGain System Guidelines

An interim guidance memorandum effective 3/31/2023 was issued for a deviation of IRM 1.4.20 regarding evaluative telephone monitoring procedures for frontline managers within campus collection Atlanta.

This interim guidance (IG), Disbandment of APS Reports Team, is effective on 9/20/2022 and issues guidance on the disbandment of the Account and Processing Support Reports Team until all impacted Internal Revenue Manual references are updated. The IG affects IRMs 1.4.28, 8.2.2, 8.20.6 and 8.20.7.

This interim guidance (IG), Updated grading matrix for collection cases, provides updates to the case grading matrix for collection sourced case work. The matrices have been adjusted for clarity and removed redundancies. There are also updates to the minimum grade level for some of the issues. The IG affects IRM 1.4.28 and is effective 10/9/2024.

An IRM procedural update, effective 08/29/2023, was issued to revise IRM 1.4.50 regarding Interim Guidance on Field Collection Safety During Field Contact.

An interim guidance memorandum, effective 7/24/2023 was issued to revise IRMs 1.4.50, 5.1.3, 5.1.8, 5.1.10, 5.1.11, 5.1.18, 5.7.1, and 5.16.1 regarding Field Collection Safety During Field Contact.

An Interim Guidance Memorandum, effective 12/5/2022 was issued to revise IRM Sections 1.4.52, 5.1, 5.8, 5.9, 5.18, & 5.19 regarding the document upload tool (DUT) for collection employees.

An interim guidance memorandum, effective 08/03/2023 was issued to revise IRMs 1.4.52, 5.8.1, 5.8.2, 5.8.3, 5.8.4, 5.8.5, 5.8.7, 5.8.8, 5.8.10, 5.19.7, and 5.19.24 regarding Secure Messaging for SCOIC Employees.

Interim Guidance on Standards for Using Email. Effective 8/16/2024. Affective IRM is 1.10.3, Standards for Using Email.

An interim procedural update effective 12/21/2023 was issued to revise IRM 1.15.6 regarding Disposal of Original Source Material After Digitization of Temporary Records.