Part 1 - Organization, finance, and management

 

An IRM procedural update, effective 01/12/2024, was issued to revise IRM 1.1.13 regarding W&I Organizational Realignment

An Interim Guidance Memorandum, effective 05/24/2023, was issued to clarify policy outlined in Delegation Order 11-2, Authority to Permit Disclosure of Tax Information and to Permit Testimony or the Production of Documents.

An IRM procedural update, effective 06/27/2022, was issued to revise IRM 1.4.11 regarding Taxpayer Assistance Center (TAC) Appointment Service.

An interim guidance memorandum effective 3/31/2023 was issued for a deviation of IRM 1.4.20 regarding evaluative telephone monitoring procedures for frontline managers within campus collection Atlanta.

An interim guidance memorandum effective 12/28/2023 was issued to revise IRM 1.4.20 regarding reissuance of IRM deviation: Evaluative telephone monitoring procedures for frontline managers within campus collection Atlanta

This interim guidance (IG), Disbandment of APS Reports Team, is effective on 9/20/2022 and issues guidance on the disbandment of the Account and Processing Support Reports Team until all impacted Internal Revenue Manual references are updated. The IG affects IRMs 1.4.28, 8.2.2, 8.20.6 and 8.20.7.

An IRM procedural update, effective 08/29/2023, was issued to revise IRM 1.4.50 regarding Interim Guidance on Field Collection Safety During Field Contact.

An interim guidance memorandum, effective 7/24/2023 was issued to revise IRMs 1.4.50, 5.1.3, 5.1.8, 5.1.10, 5.1.11, 5.1.18, 5.7.1, and 5.16.1 regarding Field Collection Safety During Field Contact.

An Interim Guidance Memorandum, effective 12/5/2022 was issued to revise IRM Sections 1.4.52, 5.1, 5.8, 5.9, 5.18, & 5.19 regarding the document upload tool (DUT) for collection employees.

An interim guidance memorandum effective 3/4/2024 was issued to revise IRM 1.4.52 regarding reporting potential violations of IRC 6304 Fair Tax Collection Practices in Specialty Collection Offer in Compromise.

An interim guidance memorandum, effective 08/03/2023 was issued to revise IRMs 1.4.52, 5.8.1, 5.8.2, 5.8.3, 5.8.4, 5.8.5, 5.8.7, 5.8.8, 5.8.10, 5.19.7, and 5.19.24 regarding Secure Messaging for SCOIC Employees.

Approval to Accept Images of Signatures and Digital Signatures and Approval to Receive Documents by Email and to Transmit Documents to Taxpayers using SecureZip.

An interim procedural update effective 12/21/2023 was issued to revise IRM 1.15.6 regarding Disposal of Original Source Material After Digitization of Temporary Records.

An interim procedural update correcting emergency guidance PGLD-01-0224-0007 effective 2/26/2024 was issued 3/11/2024 to revise IRM 1.15.6 regarding text messaging.