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Interactive Form 8038-CP and Important Processing Changes

Tax Exempt Bonds made important changes to how we process Form 8038-CP requests for refundable credit payments. The revised processes and procedures apply to all Forms 8038-CP received after May 16, 2016. We’ve also introduced an interactive feature to the Form 8038-CP to help you properly complete the form.

New interactive Form 8038-CP
Form 8038-CP is now interactive! You can avoid delays in getting your refund due to missing or incorrect information by using our new interactive Form 8038-CP available at IRS.gov. To use the new interactive form, complete it in the order presented and it will alert you to missing fields and other errors. Then use the “Verify and Print” button at the top of the form to check for other errors and print the document for mailing to the IRS. Download the new interactive version of Form 8038-CP today!

Changes to how we process Form 8038-CP
Before we can process your Form 8038-CP, all required lines must be completed. If your claim is missing required information, we’ll request the necessary information from you by mail. We will not process your return until we receive the requested information. This delay may impact when you receive your refund, so it’s important to provide the requested information timely. If you don’t respond to our request for information within the prescribed timeframe, we will not process the Form 8038-CP. In summary:

  • Form 8038-CP: All required Form 8038-CP lines must be completed.

  • Requests for missing information: If you don’t include all required information and documents when filing your Form 8038-CP,
      • We’ll send you a correspondence letter requesting the missing information
      • You’ll have 30 days to submit the required information.
      • If you file the original return with missing or incomplete information, payment of your requested refundable credit may be delayed.

  • Failure to respond to IRS correspondence: If you don’t provide the required information within 30 days of the IRS request for information
      • We will not process the Form 8038-CP, and
      • The IRS will not return your Form 8038-CP or any related documents submitted.


What if you don’t provide the requested information?
If you don’t provide the missing information within 30 days of the IRS request for information, we’ll notify you by mail that we’re unable to consider your claim. To have your claim considered after we notified you of our no consideration, you must file another Form 8038-CP containing all required information for the respective interest payment date.  

IRS correspondence letters you may receive
You may receive one or more of these IRS correspondence letters:

  • 4617C Request for Missing Information Letter:
      • Issued when your Form 8038-CP can’t be processed due to missing or incomplete information.

  • 916C No Consideration Letter:
      • Issued when you did not respond within the 30 day timeframe to the IRS’ request for missing/additional information that was needed to process your return.
      • The No Consideration Letter indicates that your filed Form 8038-CP cannot be processed and you will not receive your refund.

  • Claim Disallowance Letter:
      • Issued to deny your request for refundable credit when you did not file your Form 8038-CP within the Statute of Limitations.

  • 510C Refund in Error:
      • Issued to request repayment of an erroneous refunded credit payment.

IRS Notices you may receive  
You may receive one or more of these computer generated IRS notices:

  • Notice CP 152A Acknowledgment of Return and Notice of Sequestration: generates upon the receipt and processing of your Form 8038-CP.
      • This Notice provides the Report Number associated with a particular interest payment date.

  • Notice CP 153 Notice of EFT Refund Not Allowed: generates when the requested refundable credit payment cannot be direct deposited due to a problem with the direct deposit information provided on your Form 8038-CP. You will receive a hard copy check.

  • Notice CP 138 Notification That the Overpayment on the Return was Offset Against Another Tax Period with a Balance Due: generates when your requested refundable credit payment is offset against another tax period with a balance due.

  • Notice CP 116 Math Error: generates when a math error on your Form 8038-CP results in an overpayment of more than $1.00.

  • Notice CP 161 No Math Error, Balance Due: generates when there is a balance due on your Form 8038-CP with no math error.

  • Notice CP 210 Tax Adjustment: generates when there is a subsequent adjustment that creates a balance due, overpayment, or a zero balance on your Form 8038-CP.

  • Notice CP 220 Tax Adjustment: generates when there is a subsequent adjustment entered on your Form 8038-CP.

  • Notice CP 231 Undelivered Refund Check: generates when your refund check was returned undeliverable and requests that you provide a correct mailing address.

Question about a Form 8038-CP payment?
If payment has not been received, you may contact TEGE Customer Service at 1-877-829-5500.

  • If the return has been filed at least 45 days before the interest payment date, and
  • It is less than 3 weeks before the interest payment date.

Only the issuer, or the trustee if authorized by the issuer on Form 8038-CP, may ask a question. You’ll need the Employer Identification Number(s) of the Part I entity and the Part II issuer (if different), the interest payment date, the report number (as indicated on Notice CP 152A), and the anticipated refundable credit payment amount. You may also need to provide the CUSIP number of the issue (if applicable) and the issue price of the issue.
 

Additional resources

Page Last Reviewed or Updated: 20-May-2016