Contact the Return Preparer Program

PTIN questions

Live Chat 

We are now able to answer questions specific to your PTIN account via web chat. 

PTIN Account Information Line - Toll-Free: 877-613-PTIN (7846) 
Toll Number for International Callers: +1 915-342-5655 
Hearing Impaired Callers TTY: 877-613-3686 
Hours of Operation: Monday - Friday, 8 a.m. - 5 p.m. (CST)

Scheduling for the IRS Special Enrollment Examination (to become an enrolled agent):

Mailing Address: 
PSI Services LLC 
18000 W. 105^th St.
Olathe, KS 66061

Primary Toll-Free: U.S./Canada - 844-645-2218 , International - 913-456-7498
Hours of Operation: Monday - Friday, 7:30 a.m. – 8:00 p.m. (ET)
Note: This line only answers questions regarding the SEE. Direct all questions or requests for information about the SEE to PSI Services. 

IRS continuing education provider questions:

Primary Toll-Free: 888-316-7581 
Toll Number: +1-916-738-8001 
Hours of Operation: Monday - Friday, 8 a.m. to 5 p.m. (PT)

Note: This line only answers questions related to IRS CE Providers and assists with CE Provider system technical issues.

Office of Enrollment questions:

Primary Toll-Free: 855-472-5540 
Hours of Operation: Monday - Friday, 7:00 a.m. - 5 p.m. (CST)

Note: This line only answers enrollment questions, including those about the status of Form 23, Application to Practice Before the IRS, or Form 8554, Application for Renewal to Practice Before the IRS.

Contact the Office of Enrollment

Note: This contact form cannot be used to verify whether someone is an IRS employee. If you receive an unsolicited visit, phone call or email from someone claiming to be from the IRS and want to verify whether the contact is legitimate, visit Report phishing.

This contact form is only for the IRS Enrolled Agent Program. We will not respond to other inquiries

Mailing Address: 
Internal Revenue Service  
Enrolled Agent Program 
127 International Dr Room - EA125
Franklin, TN 37067

Do not staple documents.