What software is approved for IRS e-file?

Answer:

The IRS has partnered with many companies to provide electronic filing to the public. However, the IRS doesn't endorse or approve any particular software for IRS e-file.

To learn more, see E-File Options for Individuals or Electronic Filing Options for Business and Self-Employed Taxpayers.

We'll be filing an original joint 1040 series tax return. Can we file our return electronically?

Answer:

Yes, you can file an original 1040 series tax return electronically using any filing status.

Filing your return electronically is faster, safer and more accurate than mailing your tax return because it's transmitted electronically to the IRS computer systems.

I filed electronically and my tax return was rejected. What do I do now?

Answer:

There must be an error on your tax return. Please review the following:

  • You should receive an explanation of why your return was rejected.
  • If you made a mistake in entering a social security number, a payer's identification number, omitted a form, or misspelled a name, you can correct these errors and electronically file your tax return again.
  • Unfortunately, there are other errors that will cause you to have to file your return by mail.
  • If you have further questions, call us toll-free at 800-829-1040.
  • For general information about e-file, refer to E-File Options for Individuals.
My electronic tax return keeps getting rejected because a dependent's social security number is used more than once on one return or is used on another return. What should I do?

Answer:

If you have verified the SSNs for all your dependents with the Social Security Administration and no one else is authorized to claim them, the following scenario probably applies to you:

  • The SSN in question also appears with a claim for a personal or dependent exemption or a credit on another tax return for this same year.
  • Whether the cause of this rejection is the result of a typo on another return or an attempt by another party to claim an exemption or credit using your dependent's SSN, the IRS has security measures in place to ensure the accuracy of returns submitted.
  • The IRS will, in some cases, contact taxpayers using the same SSN to claim an exemption or credit and ask them to reconsider their eligibility or to provide supporting documentation.
  • If you've verified this dependent's SSN and found no errors, unfortunately you need to file a paper return.
  • Don't attach any information or documents with your return proving your eligibility to claim a dependent; if needed, the IRS will contact you by mail for any supporting documentation.