We received your Form 14039 or similar statement for your identity theft claim. If you're due a refund, we'll issue it when we finish processing your case. We'll contact you if we need additional time or information.
What you need to do
- Continue to file your federal income tax returns as required by law.
You may want to
- Review the information at Identity Theft and Your Tax Records.
- Review Publication 5027, Identity Theft Information for Taxpayers (PDF).
Answers to common questions
Who should I contact if I have more questions about my account related to identity theft?
The Identity Protection Specialized Unit can assist you with questions regarding identity theft related to your account. You can call them at 800-908-4490. You can also find the number on your notice. For all other tax account related questions, contact the IRS help desk at 800-829-1040.
Where can I find more information on preventing identity theft?
- Review the information provided on the following websites:
- Federal Trade Commission (FTC) Consumer website and OnGuard Online website.
- Social Security Administration (SSA) website, Identity Theft and Your Social Security Number (PDF).
- Learn what you can do to help make your personal, financial, and tax data safer at: Taxes. Security. Together.
Tips for next year
File your return as you normally would. If we find that someone is attempting to use your Social Security number for filing a tax return, we will notify you and provide you with an identity protection personal identification number (IP PIN to use when filing your return.
How to get help
- Call the 800, 866 or 888 number listed on the top right corner of your notice.
- Authorize someone (such as an accountant) to contact the IRS on your behalf using Form 2848, Power of Attorney and Declaration of Representative (PDF)
- See if you qualify for help from a Low Income Taxpayer Clinic.