Understanding your CP565 Notice

What this notice is about

We gave you an Individual Taxpayer Identification Number (ITIN).


What you need to do

  • Read your notice carefully. Make sure the name and date of birth we have on record for you is right.
  • Use your ITIN to file federal tax returns or tax reporting documents.
  • Alert us if you receive a Social Security number (SSN) in the future, and begin using the SSN in place of the ITIN when filing federal tax returns or tax reporting documents.
  • It’s not necessary for you to respond to the notice, so no further action is required.

You may want to

  • Keep a copy of your notice for your files.
  • Contact us if you have questions or need assistance. Within the U.S., you can call the toll free number on your notice. If you are outside the U.S., you can call 267-941-1000 (not a toll-free number).

Answers to common questions

What is an ITIN?
It is a number for you to use on federal tax documents.

Who needs an ITIN?
A non-citizen who has to file a federal tax return or a tax reporting document and does not qualify for an SSN needs an ITIN.

Can I use an ITIN for identification?
No. It is only for tax purposes. It is not for non-tax purposes.

What’s the difference between an ITIN and an SSN?
You can use an ITIN like an SSN on federal tax documents, but it doesn’t share other properties of an SSN. Receiving an ITIN therefore doesn’t entitle you to collect Social Security benefits, entitle you to EIC, or alter your immigration status, among other differences.

Can I claim the Earned Income Tax Credit (EITC) when I file my tax return?
No, individuals filing a tax return with an ITIN can't claim the EITC.

What happens to my ITIN if I become a U.S. citizen?
You can get an SSN when you become a U.S. citizen.

What should I do if I get an SSN?
Use your SSN. Stop using your ITIN. Let us know you have an SSN so we can change our records. We will give you credit for taxes withheld under your old ITIN.

I sent you documents when I applied for an ITIN. When will you return them?
We will return your documents within 60 days from your notice's date. Call us at the number on your notice if you don't receive your documents by then.


Tips for next year

Use your ITIN and the name shown on your notice when you file your federal taxes next year. Do the same when you contact us by mail.

Consider filing your taxes electronically. Filing online can help you avoid mistakes and find credits and deductions that you may qualify for. In many cases you can file for free. Learn more about e-file.

Printable samples of this notice (PDF)

Need Help?

  • You can authorize someone to contact the IRS on your behalf.
  • See if you qualify for help from a Low Income Taxpayer Clinic.
  • If you can’t find what you need online, you can call the IRS at the 800, 866, or 888 number listed on the notice.