What this notice is about We need more information to process your application for an Individual Taxpayer Identification Number (ITIN). You may have sent us an incomplete form. You may have sent us the wrong documents. What you need to do Go over the instructions for your application. Make sure you don't qualify for a Social Security number (SSN) and you need an ITIN. Go over your application to make sure you’ve answered all the questions. Make sure your documents are correct. Send us the documents we've asked for when you reply. Make sure the documents are translated into English if we've requested a translation. Use a certified translator. Complete and sign the response form at the end of your notice. Mail it to us with any documents we've requested. You may want to Contact us by calling the toll-free number on your notice. Call 267-941-1000 (not a toll-free number) if you're outside the U.S. Obtain an ITIN from Abroad. Visit a Taxpayer Assistance Center in the U.S. Frequently asked questions What is an ITIN? It is a number for you to use on federal tax documents. Who needs an ITIN? A non-citizen who has to file a federal tax return or a tax reporting document and does not qualify for an SSN needs an ITIN. What is correct documentation? In general, correct documentation is unexpired and has your photograph. It has the same name on it as on your application and tax return. It is from an organization authorized to issue it. The following documents can meet these conditions: a passport a visa (issued by the U.S. Department of State) a civil birth certificate a national, U.S. state, or military identification document a U.S. or foreign driver’s license a U.S. Citizenship and Immigration Services Photo ID a foreign voter registration document or military card U.S. school records (for dependents only) U.S. medical records (for dependents only) Foreign records must be from a country recognized by the U.S. State Department. What are the special requirements for school and medical records? Medical records – We’ll accept medical records for dependents under 6 years of age. The records must be dated no more than 12 months from the date of the Form W-7 application. Refer to Publication 1915, Understanding Your IRS Individual Taxpayer Identification Number (ITIN) PDF, for a complete list of required elements for an acceptable medical record. School records – We’ll accept school records for dependents under 18 years of age. The records must be for a school term ending no more than 12 months from the date of the Form W-7 application. Refer to Publication 1915, Understanding Your IRS Individual Taxpayer Identification Number (ITIN) PDF, for a complete list of required elements for an acceptable school record. How much time do I have to reply? You have 45 days from the date of your notice to reply. What happens if I don't reply? We will reject your application. You'll have to submit a new application for an ITIN. Should I call you with my reply or mail it to you? Mail your reply to us at the address on the notice. What happens to my tax return if you reject my application? We'll process your return without an ITIN. You'll need to reapply for an ITIN and attach a copy of the return to your application to get a refund. I sent you documents when I applied for an ITIN. When will you return them? We'll return your documents within 60 days after we've processed your application. Whom can I talk to with my questions? You can call the telephone number on the top right corner of the notice with your questions. Tips for next year Consider filing your taxes electronically. Filing online can help you avoid mistakes and find credits and deductions that you may qualify for. In many cases you can file for free. Learn more about e-file. Reference Tools Publication 1, Your Rights as a Taxpayer PDF Publication 519, U.S. Tax Guide for Aliens PDF Publication 1915, Understanding Your IRS Individual Taxpayer Identification Number ITIN PDF Publication 4134, Low Income Taxpayer Clinic List PDF Full list of tax forms and instructions Need Help? You can authorize someone to contact the IRS on your behalf. See if you qualify for help from a Low Income Taxpayer Clinic. If you can’t find what you need online, call the IRS number at the top of your notice or letter.