Identity Verification Service

You're visiting this service because you received an IRS 5071C letter. If you haven't received a 5071C letter or you have other questions about your tax return, visit the IRS home page.

Identity thieves have become more adept at impersonating taxpayers. For your protection, the IRS is asking you for important information and documentation. We'll ask about your identity and tax return history, because we need this information to process your tax return accurately. This helps prevent an identity thief from getting a refund using your tax account.

How It Works

  • Continue with our secure identity verification service by clicking the Get Started button
  • Provide information related to your identity and tax return
  • You can opt-out of the process at any time and contact us using the toll-free number listed on your 5071C letter

What You Need

To register and use this service, you need:

  • your SSN and date of birth,
  • the filing status and mailing address from your previous year’s tax return, (even if this isn’t the same address on the tax return you just filed),
  • access to your email account,
  • your personal account number from a credit card, mortgage, student loan, home equity loan, home equity line of credit or car loan, and
  • a mobile phone associated with your name
  • a copy of the 5071C letter
  • the income tax return (form 1040,1040-PR, 1040-NR, etc.) for the year shown in the 5071C letter 
    • Note: A Form W-2 or 1099 is not an income tax return

 

Get Started

 

Alternatives to the Identity Verification Service

If you are unable to register for this online service, please contact us using the toll-free number listed on your 5071C letter.

To expedite the process when calling, you MUST have the following:

  • the 5071C letter and the income tax return (form 1040, 1040-PR, 1040-PR, 1040-NR, etc.) for the year shown in the letter 
  • any prior year income tax return (form 1040, 1040-PR, 1040-NR, etc.)
  • and any supporting W-2’s, 1099’s, Schedule C, Schedule F, etc.
    • Note: A Form W-2 or 1099 is not an income tax return

If we are unable to verify your identity over the phone, we may ask you to schedule an appointment at your local IRS office to verify your identity in person.