Identity Verification Service

In some instances, you will need to verify your identity and tax return information with the IRS. This helps prevent an identity thief from getting your refund.

Who Must Use the Identity Verification Service

Use this service only if:

If you received a 4883C letter or a 6330C letter, follow the instructions on the letter. You can't use this online service.

What You Need to Verify Your Identity

To register and verify your identity, you need:

  • Photo identification, if you don't have an existing ID.me account or IRS username

After You Verify Your Identity, You Must Verify Your Tax Return

You must answer IRS questions about your tax return after verifying your identity.

  • You’ll need the Form 1040-series tax return for the year shown on the letter
  • If you don’t see these questions after you verify your identity, come back to this page & sign in again

Verify Your Identity and Tax Return

Accessibility Notes for Identity Verification Online

There are compatibility issues with some assistive technologies. Refer to the Identity Verification Service Accessibility Guide for help if you use a screen reader, screen magnifier or voice command software.

Frequently Asked Questions

Yes. You can use this service to tell us that you didn’t file or submit a tax return. This helps prevent an identity thief from getting your refund.

Enter your current address when verifying your identity with ID.me, even if this isn’t the same address that you used on your tax return. ID.me must be able to verify your address as part of the identity verification process. After verifying your identity, you must also answer IRS questions about your tax return. If you don’t see these questions after verifying your identity, come back to this page and sign in again.

No, you don’t need to file a Form 14039, Identity Theft Affidavit. Instead, use this service to tell us that you didn’t file or submit a tax return.

After you verify your identity and tax return information using this service, it may take up to nine weeks to complete the processing of the return. Visit Where’s My Refund? or use the IRS2Go mobile app 2-3 weeks after using this service to check your refund status.

Other Ways to Verify Your Identity

If you can't verify your identity online or don't have the required documentation, please contact us using the toll-free number listed on your letter.

To expedite the process when calling, you must have:

  • Your 5071C letter, 5747C letter, 5447C letter, or 6331C letter
  • The Form 1040-series tax return for the year shown on the letter 
    • Note: A Form W-2 or 1099 is not tax return
  • Any other prior year tax return, if you filed one
  • Any supporting W-2s, 1099s, Schedule C, Schedule F, etc.

If we can't verify your identity over the phone, we may ask you to schedule an appointment at your local IRS office to verify your identity in person.