Your Social Security Number (SSN) matches that of a spouse on another tax return. Review both solutions.
Solution 1
- Double check the name and Social Security number you have entered on the return with your Social Security card.
- NOTE: The IRS no longer accepts Puerto Rican birth certificates issued before July 1, 2010, due to new law by the Government of Puerto Rico. If you or your spouse have a birth certificate issued before this date, you must get new documentation from the Puerto Rico Vital Statistics Record Office.
Make the correction(s) and resubmit.
If you are making a payment, you may have to re-date Step 3, Payment Options.
Solution 2
If the information on their Social Security Card matches what you entered,
You may visithttps://www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft