Make an Appointment Taxpayer Assistance Centers operate by appointment. When you arrive, wear a mask and stay 6 feet away from others. Reschedule your appointment if you feel ill. Get Faster Service You can get help with most tax issues online or by phone. On IRS.gov you can: Set up a payment plan Get a transcript of your tax return Make a payment Check on your refund Find answers to many of your tax questions File your tax return online View your account information Find out where to file your return Get help preparing your taxes by volunteers Get Help with Your Taxes In-Person You need to make an appointment to visit a Taxpayer Assistance Center (TAC). To make an appointment: Choose the office that has the services you need To see the services available, click on "Services Available" in the table below Not all services are available at every TAC office Call the appointment number for the office you need to visit Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn't English, our telephone interpreters will help you. Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number. Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras. Virtual Assistance provides a safe, secure environment for taxpayers to get service in a face-to-face setting without visiting a traditional TAC. Virtual assistance involves taxpayers interacting with live assistors located in a different geographic location via an IRS computer. This method of face-to-face service is now available at selected IRS partner locations. Find an Indiana Taxpayer Assistance Center Hours of operation are subject to change. City Street Address Days/Hours of Service Telephone Bloomington 2017 S. Liberty Dr. Bloomington, IN 47403 Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 12 noon - 1 p.m.) **This TAC opens at 1 p.m. 2/24** Services Available Office Information812-337-7600 Make Appointment844-545-5640 Columbus 2425 Northpark Dr. Columbus, IN 47203 Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 12 noon-1 p.m.) Services Available Office Information812-379-7400 Make Appointment844-545-5640 Evansville 7409 Eagle Crest Blvd. Evansville, IN 47715 Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 11:30 a.m.-12:30 p.m.) **This TAC opens at 12:30 p.m. 2/25** Services Available Office Information812-474-4800 Make Appointment844-545-5640 Ft. Wayne 201 E. Rudisill Blvd. Fort Wayne, IN 46806 Monday-Friday - 8:30 a.m.-4:30 p.m. **This TAC closes at 12:45 p.m. 2/26** Services Available Office Information260-458-5000 Make Appointment844-545-5640 Indianapolis 575 N. Pennsylvania St. Indianapolis, IN 46204 Monday-Friday - 8:30 a.m.- 4:30 p.m. Services Available Office Information317-685-7500 Make Appointment844-545-5640 Lafayette Virtual Assistance By Appointment Only **This TAC is currently closed** Make Appointment844-545-5640 Merrillville 370 E. 84th Dr. Merrillville, IN 46410 **This TAC is currently closed** Office Information219-736-4378 Muncie 225 N. High St. Muncie, IN 47305 Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 12:30 -1:30 p.m.) **This TAC is closed 4/5-4/9 & 6/1-6/11** Services Available Office Information765-216-0570 Make Appointment844-545-5640 South Bend 100 E Wayne St South Bend, IN 46601 Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 12:30 -1:30 p.m.) **This TAC is closed 3/1 & 3/2** Services Available Office Information574-401-6656 Make Appointment844-545-5640 Terre Haute 801 Wabash Ave. Terre Haute, IN 47807 **This TAC is currently closed** Office Information812-233-6060 What to Do If You Can't Resolve Your Issue If you can't resolve your situation with us: If you are in the Indianapolis area, call the Taxpayer Advocate Service at 317-685-7840 If you are outside of the Indianapolis area, call 877-777-4778 See Publication 1546, The Taxpayer Advocate Service of the IRS PDF For more information, see Tax Topic 104. Partner with Us to Help Taxpayers We partner with organizations across the country to help taxpayers. Your organization can help us bring tax education and assistance to millions of people. Find out how to: Become an IRS Partner Apply for a Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE) Grant Become an IRS Tax Preparation Volunteer Help small business and self-employed taxpayers by contacting your local Stakeholder Liaison (SL) office Related Items Telephone Assistance Where to File Paper Tax Returns With or Without a Payment International Taxpayers Payment Plans Installment Agreements
