Make an Appointment Taxpayer Assistance Centers operate by appointment. When you arrive, wear a mask if you’re not fully vaccinated and stay 6 feet away from others. Reschedule your appointment if you feel ill. Get Faster Service You can get help with most tax issues online or by phone. On IRS.gov you can: Set up a payment plan Get a transcript of your tax return Make a payment Check on your refund Find answers to many of your tax questions File your tax return online View your account information Find out where to file your return Get help preparing your taxes by volunteers Get Help with Your Taxes In-Person You need to make an appointment to visit a Taxpayer Assistance Center (TAC). To make an appointment: Choose the office that has the services you need To see the services available, click on "Services Available" in the table below Not all services are available at every TAC office Call the appointment number for the office you need to visit Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn't English, our telephone interpreters will help you. Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number. Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras. Find a Maryland Taxpayer Assistance Center Hours of operation are subject to change. City Street Address Days/Hours of Service Telephone Annapolis 1750 Forest Drive, Ste 110 Annapolis, MD 21401 Monday-Friday - 8:30 a.m.- 4:30 p.m. (Closed for lunch 12:30 – 1:30 p.m.) Services Available Office Information410-224-5000 Make Appointment844-545-5640 Baltimore 31 Hopkins Plaza Baltimore, MD 21201 Monday-Friday - 8:30 a.m.- 4:30 p.m. Services Available Office Information443-853-5660 Make Appointment844-545-5640 Frederick 201 Thomas-Johnson Dr. Frederick, MD 21702 Monday-Friday - 8:30 a.m.- 4:30 p.m. (Closed for lunch 11:30 a.m. - 12: 30 p.m.) **This TAC is closed 5/28** Services Available Office Information301-228-2838 Make Appointment844-545-5640 Hagerstown 1260 Maryland Ave. Hagerstown, MD 21740 Monday-Friday - 8:30 a.m.- 4:30 p.m. (Closed for lunch 12:30 – 1:30 p.m.) **This TAC is closed 6/9, 7/9 & 7/12** Services Available Office Information240-382-6925 Make Appointment844-545-5640 Landover 8401 Corporate Dr. Landover, MD 20785 Monday-Friday - 8:30 a.m.- 4:30 p.m. (Closed for lunch 12 noon – 1 p.m.) Services Available Office Information240-613-7952 Make Appointment844-545-5640 LaVale 14701 National Highway LaVale, MD 21502 **This TAC is currently closed** Office Information301-729-6397 Rockville 6010 Executive Blvd Ste 100, Rm 103 Rockville, MD 20852 Monday-Friday - 8:30 a.m.- 4:30 p.m. Services Available Office Information240-613-8870 Make Appointment844-545-5640 Salisbury 601 East Naylor Mill Road, Unit C Salisbury, MD 21804 Monday-Friday - 8:30 a.m. - 4:30 p.m. (Closed for lunch 12 noon-1 p.m.) Services Available Office Information410-831-6200 Make Appointment844-545-5640 What to Do If You Can't Resolve Your Issue If you can't resolve your situation with us: If you are in the Baltimore area, call the Taxpayer Advocate Service at 443-853-6000 If you are outside of the Baltimore area, call 877-777-4778 See Publication 1546, The Taxpayer Advocate Service of the IRS PDF For more information, see Tax Topic 104. Partner with Us to Help Taxpayers We partner with organizations across the country to help taxpayers. Your organization can help us bring tax education and assistance to millions of people. Find out how to: Become an IRS Partner Apply for a Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE) Grant Become an IRS Tax Preparation Volunteer Help small business and self-employed taxpayers by contacting your local Stakeholder Liaison (SL) office Related Items Telephone Assistance Where to File Paper Tax Returns With or Without a Payment International Taxpayers Payment Plans Installment Agreements