Contact My Local Office in Massachusetts

 

Get Faster Service

You can get help with most tax issues online or by phone. On IRS.gov you can:

Get Help with Your Taxes In-Person

You need to make an appointment to visit a Taxpayer Assistance Center (TAC).

To make an appointment:

  1. Choose the office that has the services you need
    • To see the services available, click on "Services Available" in the table below
    • Not all services are available at every TAC office
  2. Call the appointment number for the office you need to visit
    • Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn't English, our telephone interpreters will help you.

Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.

Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.

Find a Massachusetts Taxpayer Assistance Center

Hours of operation are subject to change.

City Street Address Days/Hours of Service Telephone
Boston JFK Federal Building
15 New Sudbury St.
Boston, MA  02203 

Monday-Friday - 8:30 a.m.- 4:30 p.m.

Services Available

Office Information
617-316-2850 

Make Appointment
844-545-5640

Brockton 120 Liberty St.
Brockton, MA 02301 

Monday - Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 - 2 p.m.)

Services Available

Office Information
508-586-4671 

Make Appointment
844-545-5640

Fitchburg 881 Main St.
Fitchburg, MA 01420 

**This TAC is currently closed**

 

 

Office Information
978-342-0016

 

Hyannis 75 Perseverance Way
Hyannis, MA 02601 

Monday - Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 - 2 p.m.)

 

Services Available

Office Information
508-775-0029 

Make Appointment
844-545-5640

Springfield 1550 Main St.
Springfield, MA 01103 

**This TAC is currently closed**

 

Office Information
413-788-0284 

Stoneham 1 Montvale Ave.
Stoneham, MA 02180 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 1 - 2 p.m.)

**This TAC closes at 1 p.m. 9/17-9/28**

Services Available

Office Information
781-835-4350 

Make Appointment
844-545-5640

Worcester 120 Front St.
Worcester, MA 01608 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 - 2 p.m.)

**This TAC is closed 10/5**

Services Available

 

Office Information
508-793-8227 

Make Appointment
844-545-5640

What to Do If You Can't Resolve Your Issue

If you can't resolve your situation with us:

For more information, see Tax Topic 104.

Partner with Us to Help Taxpayers

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Find out how to: