Contact My Local Office in Missouri

 

Get Faster Service

You can get help with most tax issues online or by phone. On IRS.gov you can:

Get Help with Your Taxes In-Person

You need to make an appointment to visit a Taxpayer Assistance Center (TAC).

To make an appointment:

  1. Choose the office that has the services you need
    • To see the services available, click on "Services Available" in the table below
    • Not all services are available at every TAC office
  2. Call the appointment number for the office you need to visit
    • Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn't English, our telephone interpreters will help you.

Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.

Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.

Virtual Assistance provides a safe, secure environment for taxpayers to get service in a face-to-face setting without visiting a traditional TAC. Virtual assistance involves taxpayers interacting with live assistors located in a different geographic location via an IRS computer. This method of face-to-face service is now available at selected IRS partner locations.

Find a Missouri Taxpayer Assistance Center

Hours of operation are subject to change.

City Street Address Days/Hours of Service Telephone
Cape Girardeau 555 Independence St.
Cape Girardeau, MO 63703

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 12:30 - 1:30 p.m.)

Services Available

Office Information
573-334-1552

Make Appointment
844-545-5640

Chesterfield 1122 Town and Country
Commons
Chesterfield, MO 63017  

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 12:30 - 1:30 p.m.)

Services Available

Office Information
636-255-1599

Make Appointment
844-545-5640

Jefferson City
Virtual
Assistance
By Appointment Only

Wednesday & Thursday - 9 a.m.- 12 noon

Virtual Services Available

 

Make Appointment
844-545-5640
Joplin 402 S. Main St.
Joplin, MO 64801 


**This TAC is currently closed**

Office Information
417-206-5052

Joplin
Virtual
Assistance
By Appointment Only


**This TAC is currently closed**

 

NA
Kansas City Union Station
30 W. Pershing Rd.
Kansas City MO 64108

Monday-Friday - 8:30 a.m. - 4:30 p.m.

Services Available

Office Information
816-966-2840

Make Appointment
844-545-5640

Springfield 2937 S. Claremont Ave
Bldg A  
Springfield, MO 65804  

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 12 noon - 1 p.m.)

**This TAC is closed 7/26**

Services Available

Office Information
417-889-9828

Make Appointment
844-545-5640

St. Joseph 1211 North Belt Highway
St. Joseph, MO 64506  

Monday-Friday - 9 a.m. - 4:30 p.m.
(Closed for lunch 12:30 -1:30 p.m.)

**This TAC closes at 2 p.m. 8/24**

**This TAC is closed 8/25**

 Services Available

Office Information
816-966-2840

Make Appointment
844-545-5640

St. Louis 1222 Spruce St.
St. Louis, MO 63103  

Monday-Friday - 8:30 a.m. - 4:30 p.m.

Services Available

Office Information
314-339-1950

Make Appointment
844-545-5640

What to Do If You Can't Resolve Your Issue

If you can't resolve your situation with us:

For more information, see Tax Topic 104.

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