Information For...

For you and your family
Standard mileage and other information

Forms and Instructions

Individual Tax Return
Instructions for Form 1040
Request for Taxpayer Identification Number (TIN) and Certification
Request for Transcript of Tax Return

 

Employee's Withholding Allowance Certificate
Employer's Quarterly Federal Tax Return
Employers engaged in a trade or business who pay compensation
Installment Agreement Request

Popular For Tax Pros

Amend/Fix Return
Apply for Power of Attorney
Apply for an ITIN
Rules Governing Practice before IRS

Contact My Local Office in North Carolina

Face-to-Face Tax Help

Nearly every tax issue can now be resolved online or by phone from the convenience of your home or office. Through IRS.gov you can:

All Taxpayer Assistance Centers (TACs) now operate by appointment. When calling to schedule an appointment, customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m.

Virtual Assistance provides a safe, secure environment for taxpayers to get service in a face-to-face setting without visiting a traditional TAC. Virtual assistance involves taxpayers interacting with live assistors located in a different geographic location via an IRS computer. This method of face-to-face service is now available at selected IRS partner locations.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site.

City Street Address Days/Hours Of Service Telephone
Asheville

151 Patton Ave.
Asheville, NC 28801 

 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)

**This office opens at 1:30 p.m. 12/4 & 12/11-12/14**

**This office is closed 11/21-11/23 & 12/7**

Services Provided

Office Information
828-271-4764 

Make Appointment
844-545-5640

Charlotte  Five Resource Square, 
10715 David Taylor Dr.
Charlotte, NC 28262 

Monday-Friday - 8:30 a.m.-4:30 p.m.
**(Closed for lunch 12 noon-1 p.m. 11/23)**

Services Provided

Office Information
704-548-4100 

Make Appointment
844-545-5640

Durham Virtual Assistance By Appointment Only

Tuesday & Thursday - 10 a.m. - 3 p.m.

Virtual Services Provided

Make Appointment
844-545-5640
Fayetteville  225 Green St.
Fayetteville, NC 28301 

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

Office Information
910-223-3580 

Make Appointment
844-545-5640

Greensboro  4905 Koger Blvd.
Greensboro, NC 27407 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon - 1 p.m.)

Services Provided

Office Information
336-574-6024 

Make Appointment
844-545-5640

Greenville  2835 South Charles Blvd.
Greenville, NC 27858

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

Office Information
252-561-4040 

Make Appointment
844-545-5640

Hickory  1930 3rd Ave. Lane SE
Hickory, NC 28602 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)

**This office is closed 11/23, 11/26, 12/3, 12/10, 12/11, 12/17, 12/21-12/26, 12/31 & 1/2**

**This office is closed at 11:30 a.m. 12/4 - 12/7**

Services Provided

Office Information
828-267-7655 

Make Appointment
844-545-5640

Raleigh  7751 Brier Creek Pkwy
Raleigh, NC 27617 

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

Office Information
919-850-1100 

Make Appointment
844-545-5640

Wilmington 3340 Jaeckle Dr.
Wilmington, NC 28403 

Monday-Friday - 8:30 a.m.-4:30 p.m.

**This office is closed 10/12-12/28**

Services Provided

Office Information
910-254-5198 

Make Appointment
844-545-5640

Winston-Salem  1677 Westbrook Plaza
Winston-Salem, NC 27103 

Monday-Friday - 8:30 a.m.-4:30 p.m.
**(Closed for lunch 11:30 a.m.-12:30 p.m. 10/2-11/30)**

Services Provided

Office Information
336-659-2740 

Make Appointment
844-545-5640

For information on where to file your tax return please see Where to File Addresses

The Taxpayer Advocate Service: Call 336-574-6119 in Greensboro or 877-777-4778 elsewhere, or see Publication 154, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about the programs for individuals and families and how your organization can be a part of this partnership read more at Become an IRS Partner. Organizations interested in operating a free tax preparation site through the Volunteer Income Tax Assistance or Tax Counseling for the Elderly programs may consider applying for a VITA or TCE Grant.

Anyone interested in volunteering to prepare free tax returns can read how to become an IRS Tax Volunteer, or if you need to find a volunteer site to have your tax return prepared absolutely free, go to Free Tax Return Preparation for you by volunteers.

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws.

To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.