Contact My Local Office in Ohio

Make an Appointment

Taxpayer Assistance Centers operate by appointment.

When you arrive, wear a mask if you’re not fully vaccinated and stay 6 feet away from others. Reschedule your appointment if you feel ill.

Get Faster Service

You can get help with most tax issues online or by phone. On IRS.gov you can:

Set up a payment plan
Get a transcript of your tax return
Make a payment
Check on your refund
Find answers to many of your tax questions
File your tax return online
View your account information
Find out where to file your return
Get help preparing your taxes by volunteers

Get Help with Your Taxes In-Person

You need to make an appointment to visit a Taxpayer Assistance Center (TAC).

To make an appointment:

Choose the office that has the services you need
- To see the services available, click on "Services Available" in the table below
- Not all services are available at every TAC office
Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn't English, our telephone interpreters will help you.

Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.

Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.

Find an Ohio Taxpayer Assistance Center

Hours of operation are subject to change.

City	Street Address	Days/Hours of Service	Telephone
Akron	2 S. Main St. Akron, OH 44308	Monday-Friday 8:30 a.m.-4:30 p.m. (Closed for lunch 12 noon - 1 p.m.) This TAC is closed 6/17 & 6/18 Services Available	Office Information 330-319-9800 Make Appointment 844-545-5640
Canton	301 McKinley Ave. SW Canton, OH 44702	Monday-Friday 8:30 a.m.-4:30 p.m. (Closed for lunch 12 noon - 1 p.m.) Services Available	Office Information 330-588-4417 Make Appointment 844-545-5640
Cincinnati	550 Main St. Cincinnati, OH 45202	Monday-Friday 8:30 a.m.-4:30 p.m. Services Available	Office Information 513-263-3333 Make Appointment 844-545-5640
Cleveland	1240 E. Ninth St. Cleveland, OH 44199	Monday-Friday 8:30 a.m.-4:30 p.m. Services Available	Office Information 216-415-3442 Make Appointment 844-545-5640
Columbus	200 N. High St. Columbus, OH 43215	Monday-Friday 8:30 a.m.-4:30 p.m. (Closed for lunch 11:30 a.m.-12:30 p.m. 8/20) Services Available	Office Information 614-280-8691 Make Appointment 844-545-5640
Dayton	200 W. Second St. Dayton, OH 45402	Monday-Friday 8:30 a.m.-4:30 p.m. (Closed for lunch 11:30 a.m.- 12:30 p.m. 6/28, 7/1-7/19, 7/29-8/3, 9/1-9/10, 10/7 & 10/18) Services Available	Office Information 937-610-2182 Make Appointment 844-545-5640
Lima	401 W. North St. Lima, OH 45801	Monday-Friday 8:30 a.m.-4:30 p.m. (Closed for lunch 12:30 - 1:30 p.m.) Services Available	Office Information 419-223-5873 Make Appointment 844-545-5640
Mansfield	Mansfield, OH 44902 By Appointment Only	This TAC is currently closed	Make Appointment 844-545-5640
Toledo	Four Seagate 433 N. Summit Toledo, OH 43604	Monday-Friday 8:30 a.m. - 4:30 p.m. Services Available	Office Information 419-213-5165 Make Appointment 844-545-5640
Youngstown	10 E. Commerce St. Youngstown, OH 44503	Monday-Friday 8:30 a.m.-4:30 p.m. (Closed for lunch 12 noon - 1 p.m.) Services Available	Office Information 330-746-0006 Make Appointment 844-545-5640

What to Do If You Can't Resolve Your Issue

If you can't resolve your situation with us:

If you are in the Cincinnati area, call the Taxpayer Advocate Service at 513-263-3260
If you are outside of the Cincinnati area, call 877-777-4778
See Publication 1546, The Taxpayer Advocate Service of the IRS PDF

For more information, see Tax Topic 104.

Partner with Us to Help Taxpayers

We partner with organizations across the country to help taxpayers. Your organization can help us bring tax education and assistance to millions of people.

Find out how to: