Contact My Local Office in Ohio

 

Get Faster Service

You can get help with most tax issues online or by phone. On IRS.gov you can:

Get Help with Your Taxes In-Person

You need to make an appointment to visit a Taxpayer Assistance Center (TAC). 

To make an appointment:

  1. Choose the office that has the services you need
    • To see the services available, click on "Services Available" in the table below
    • Not all services are available at every TAC office
  2. Call the appointment number for the office you need to visit
    • Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn't English, our telephone interpreters will help you.

Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.

Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.

Find an Ohio Taxpayer Assistance Center

Hours of operation are subject to change.

City Street Address Days/Hours of Service Telephone
Akron 2 S. Main St.

Akron, OH 44308

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch noon - 1 p.m.)

Services Available

Office Information
330-319-9800

Make Appointment
844-545-5640

Canton 301 McKinley Ave. SW

Canton, OH 44702

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 - 1:30 p.m.)

**This TAC is closed 12/20-12/24**

Services Available

 

Office Information
330-588-4417

Make Appointment
844-545-5640

Cincinnati 550 Main St.

Cincinnati, OH 45202

Monday-Friday 8:30 a.m.-4:30 p.m.

Services Available

Office Information
513-263-3333

Make Appointment
844-545-5640

Cleveland 1240 E. Ninth St.

Cleveland, OH 44199

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch noon - 1 p.m.)

Services Available

Office Information
216-415-3442

Make Appointment
844-545-5640

Columbus 200 N. High St.

Columbus, OH 43215

Monday-Friday 8:30 a.m.-4:30 p.m.
**(Closed for lunch 11:30 a.m.-12:30 p.m. 11/18-1/3 & 1/14)**

**This TAC is closed 11/29**

Office Information
614-280-8691

Make Appointment
844-545-5640

Dayton 200 W. Second St.

Dayton, OH 45402

Monday-Friday 8:30 a.m.-4:30 p.m.
**(Closed for lunch 11:30 a.m.-12:30 p.m. 12/17, 12/22-1/3 & 1/14)**

Services Available

Office Information
937-610-2182

Make Appointment
844-545-5640

Lima 401 W. North St.

Lima, OH 45801

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 - 1:30 p.m.)

**This TAC closes at 2:30 p.m. 12/23**

Services Available

Office Information
419-223-5873

Make Appointment
844-545-5640

Mansfield Mansfield, OH 44902

By Appointment Only


**This TAC is currently closed**

 

Make Appointment
844-545-5640

Toledo Four Seagate

433 N. Summit

Toledo, OH 43604

Monday-Friday 8:30 a.m. - 4:30 p.m.

**This TAC is closed 12/27**

Services Available

 

Office Information
419-213-5165

Make Appointment
844-545-5640

Youngstown 10 E. Commerce St.

Youngstown, OH 44503

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch noon - 1 p.m.)

Services Available

Office Information
330-746-0006

Make Appointment
844-545-5640

What to Do If You Can't Resolve Your Issue

If you can't resolve your situation with us:

For more information, see Tax Topic 104.

Partner with Us to Help Taxpayers

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Find out how to: